Overview

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Hotel Helenenburg

Kotschachtaler Strasse 18, 5640 Bad Gastein, Salzburg, Austria
+43 643 437 270

$68+

Overall guest ratings

8.8/10 Excellent
based on 163 reviews

Review highlights

  • 9.9
  • 9.7
  • 9.4
  • 5.6

Good to know

  • Professional service
  • Great menu
  • Friendly service

Nearby

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    About

    Hotel Helenenburg puts you within a 15-minute drive of Ski, Berge & Thermen Gastein and features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. A golf course and a terrace are other highlights, and rooms offer balconies and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Skiing
    • No smoking
    • Restaurant
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 163 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.7 "Excellent value."
    • 9.4 "Excellent breakfast."
    • 9.0 "Very comfortable."
    • 9.0 "Food is to die for."
      9.5 "95% loved the menu selection."
    • 5.6 "Average amenities."
    • 4.1 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 4.1 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.9 Excellent
    based on 88 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 9.6 "Excellent breakfast."
    • 9.1 "Food is to die for."
    • 8.2 "Location is great."
    • 8.1 "Rooms are great."
      10.0 "100% thought the view was good."
    • 4.6 "Vibe wasn't good."

    Overall rating

    8.8 Excellent
    based on 30 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Food is to die for."

    Overall rating

    8.4 Excellent
    based on 44 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 7.4 "Nice rooms."
      10.0 "100% thought the view was good."
    • 3.7 "Vibe wasn't good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

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