Overview

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Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

$108+

Overall guest ratings

7.7/10 Good
based on 4,218 reviews

Review highlights

  • 8.1
  • 8.0
  • 4.8
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Hold your next event at the Hilton Birmingham Metropole hotel, a leading UK conference hotel located next to the National Exhibition Centre (NEC), only 10 minutes from Birmingham International Airport via complimentary shuttle. With excellent transport links, this charming Birmingham hotel is ideally placed to visit the famous Bullring Shopping Centre and central Birmingham, 8 miles away. This hotel in Birmingham is an attractive venue to hold conferences with impressive facilities including 33 banquet and meeting rooms for up to 2,000 delegates and the support of our dedicated Event Planner. Use the Business Center and Executive Lounge to conduct business away from the office All of the comfortable guest rooms at this Birmingham hotel have WiFi (fee applies). Upgrade to an Executive Room for Executive Lounge access with free breakfast and refreshments. Select suites boast a living room and working area. Ask about our large Family Rooms that sleep up to two adults and two children on a sofa or rollaway bed. Interconnecting and accessible rooms are also available Enjoy international buffet dining in the Boulevard Restaurant, order from our a la carte menu in Millers restaurant or sip cocktails in the 24-hour Lounge Bar. Relax in the indoor swimming pool, tone up in the complimentary fitness center or try an aqua-aerobics class in our LivingWell Health Club. Treat yourself to a relaxing massage in our Ocean Rooms Spa and unwind in the spa pool and sauna

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 4,218 reviews
    • 8.1 "Location is great."
      9.7 "Good access to the airport, said 97%."
      8.3 "83% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      9.0 "90% were happy with the shuttle service."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.0 "Sufficient business facilities, according to 60%."
    • 5.6 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      3.3 "Unclean dining area, according to 67%."
      3.8 "62% said that wellness & sports facilities were unclean."
    • 4.2 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      0.7 "93% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      2.2 "78% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      4.4 "56% were disappointed with the minibar."
      0.7 "93% criticized the small bathroom."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
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    Overall rating

    7.6 Good
    based on 2,151 reviews
    • 8.1 "Location is great."
      9.8 "Good access to the airport, said 98%."
      9.0 "90% liked the proximity to sightseeing."
    • 7.7 "Good breakfast."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      9.2 "92% were happy with the shuttle service."
    • 5.5 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.3 "Desserts were ok, said 63%."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      5.7 "Sufficient business facilities, according to 57%."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 3.7 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      4.9 "Dirty pool, said 51%."
      2.7 "Unclean dining area, according to 73%."
    • 3.5 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      0.7 "93% said the bathroom was dirty."
      0.5 "95% thought the tv was sub-standard."
      2.4 "76% found problems with the furniture."
      2.1 "79% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      4.5 "55% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
    View all review categories

    Overall rating

    7.7 Good
    based on 632 reviews
    • 8.4 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
      7.1 "71% found the restaurant service to be one of the best."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      6.3 "Sufficient business facilities, according to 63%."
    • 5.5 "Food is average."
    • 4.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.9 "Bar is not good."
      4.1 "Bar service was unacceptable, according to 59%."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.7 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      1.9 "81% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.7 Good
    based on 168 reviews
    • 8.4 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Food is average."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.1 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      3.6 "64% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      0.6 "94% thought the tv was sub-standard."
      2.4 "76% found problems with the furniture."
    • 3.7 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
    • 3.7 "Value below average."
      1.9 "The price was too high for 81%."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,265 reviews
    • 8.5 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.0 "70% found the restaurant service to be one of the best."
      8.6 "86% said the concierge service was amazing."
      9.0 "90% were happy with the shuttle service."
    • 7.3 "Good breakfast."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.2 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      6.3 "Desserts were ok, said 63%."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 5.0 "Bar is ok."
      4.6 "Bar service was unacceptable, according to 54%."
      0.5 "95% said beverages were too expensive."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      0.6 "94% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.3 "67% said rooms were small."
      0.4 "96% thought the tv was sub-standard."
      1.6 "For 84%, the rooms looked old."
      2.4 "76% had problems with the shower."
      0.8 "92% said the bathroom was dirty."
      4.2 "58% were disappointed with the minibar."
      0.6 "Air conditioning was criticized by 94%."
      2.2 "78% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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