Overview

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Portola Inn and Suites

7921 Orangethorpe, Buena Park, CA 90621, United States
+1 714 739 5885

$90+

Overall guest ratings

5.6/10 OK
based on 1,150 reviews

Review highlights

  • 8.9
  • 7.0
  • 4.0
  • 3.4

Nearby

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    About

    Portola Inn and Suites puts you just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.6 OK
    based on 1,150 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.7 "Internet is average."
    • 4.0 "Disappointing food."
      2.5 "75% did not enjoy the desserts."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
      2.5 "75% had problems with the shower."
      3.9 "61% were unsatisfied with the kitchenette."
      1.8 "Air conditioning was criticized by 82%."
      2.7 "73% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
      1.4 "Dirty pool, said 86%."
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    Overall rating

    5.9 OK
    based on 345 reviews
    • 8.8 "Location is great."
      7.0 "Great parking, according to 70%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.0 "Internet is average."
    • 3.7 "Disappointing food."
    • 3.4 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      2.3 "77% had problems with the shower."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
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    Overall rating

    5.5 OK
    based on 713 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
      6.6 "Only 66% thought the service was professional."
    • 4.1 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 3.8 "Disappointing food."
      2.2 "78% did not enjoy the desserts."
      4.7 "53% found the side dishes unedible."
    • 3.3 "Breakfast is below average."
    • 2.9 "Awful rooms."
      2.3 "77% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.2 "88% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      2.8 "72% had problems with the shower."
      3.1 "For 69%, the rooms looked old."
      4.0 "60% were disappointed with the minibar."
      2.9 "71% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
      1.7 "Dirty pool, said 83%."
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    Overall rating

    4.5 OK
    based on 23 reviews
    • 6.8 "Service is ok."
    • 4.2 "Rooms are not good."
      2.5 "75% said rooms were dirty."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall rating

    5.7 OK
    based on 69 reviews
    • 8.9 "Location is great."
    • 7.9 "High value."
    • 7.0 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.1 "Average comfort."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      2.4 "76% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
    • 2.9 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
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