Overview

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Portola Inn and Suites

7921 Orangethorpe, Buena Park, CA 90621, United States
+1 714 739 5885

$88+

Overall guest ratings

5.8/10 OK
based on 1,244 reviews

Review highlights

  • 8.7
  • 6.5
  • 3.6
  • 3.2

Nearby

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    About

    Portola Inn and Suites puts you just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Bonuses like refrigerators and microwaves are offered in all rooms, along with flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,244 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 6.5 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 5.0 "Internet is average."
    • 3.6 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      3.7 "For 63%, the rooms looked old."
      2.4 "76% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      2.3 "77% were unsatisfied with the kitchenette."
    • 3.2 "Food is inedible."
      3.6 "64% did not enjoy the desserts."
      1.4 "86% found the side dishes unedible."
    • 3.0 "Awful breakfast."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."
      1.1 "Dirty pool, said 89%."
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    Overall rating

    5.9 OK
    based on 385 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 6.6 "Service is ok."
    • 5.4 "Internet is average."
    • 3.3 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      4.1 "For 59%, the rooms looked old."
      2.2 "78% had problems with the shower."
      2.4 "Air conditioning was criticized by 76%."
    • 3.0 "Awful breakfast."
    • 2.9 "Food is inedible."
    • 2.7 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    View all review categories

    Overall rating

    5.7 OK
    based on 758 reviews
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.4 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 3.1 "Awful rooms."
      2.7 "73% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      2.5 "75% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
    • 2.9 "Food is inedible."
      1.5 "85% found the side dishes unedible."
      3.2 "68% did not enjoy the desserts."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      0.8 "92% thought it was rather dirty."
      1.3 "Dirty pool, said 87%."
    • 2.7 "Awful breakfast."

    Overall rating

    5.5 OK
    based on 24 reviews
    • 6.5 "Service is ok."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."

    Overall rating

    6.1 Good
    based on 74 reviews
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to shopping."
    • 6.4 "Service is ok."
    • 5.1 "Average comfort."
    • 3.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
    • 3.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.1 "Awful breakfast."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.7 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
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