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|"Friendly and helpful staff, great location"||(in 110 reviews)|
|"staff very friendly and helpful"||(in 151 reviews)|
|"Large rooms, foyer and bar fantastic"||(in 111 reviews)|
|"Curtains were dirty and falling apart."||(in 5 reviews)|
|"The hotel is looking very tied."||(in 26 reviews)|
|"Decor looked a bit tired."||(in 19 reviews)|
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Location location location...within walking distance of the lovely waterfront with all the restaurants. The Concierge, Junko, was excellent putting together tours for us. The view from the 14 level was spectacular.
The buffet breakfast that came with the room was more than a "little tired." It was fast asleep. The pancakes and waffles were mealy and inedible. The so-called sausages were mini-hot dogs. The "to order" section was grossly understaffed so lines were long waiting for eggs to order.
Location was convenient
Smelt awful & found a large bug in my bed
Welcoming staff; comfortable and quiet room as per our request. Very pleasant ambience. This was our second stay and the improvement over the first visit in both physical facilities and staff friendliness was considerable.
The pool was fantastic and the gym facility were great.
Our entry cards kept failing - which meant plenty of trips to reception to get it sorted which was a bit of a pain - especially when we had to wait in line. Also - for the price of the rooms, they could update the television sets - they were a bit old and crappy.
The lobby is gorgeous. There is elegant moulding throughout the rooms. Pool appeared large. Room service (spaghetti) serving was small but very delicious (and quick and they called back with a correction to a statement about their menu). I was able to check in early. Location is fantastic. They're next door to shops, grocery store, bar, and casino (including "The Dome"- indoor rainforest), and they're a small block away from the marina (where the reef boats take off from) and fantastic dining (the Pier area). This hotel is a good compromise for still having a nearly high-end experience but saving some money. By U.S. standards it would probably achieve a 3.5 star rating (Aussie ones run higher).
Ac was off (set too high to be on) when I entered the room, so it smelled (I spent 1/2 an hour looking for signs of mold, but didn't see anything that suspicious). Eyelash on pillow, massive build up of soap scum/residue on ledge in shower/bathtub, tables unclean (sticky,food,marks), bathroom floor a bit sticky (but had had a good seemingly recent waxing, so it was very bright/pretty). The room overall was clean just not "that clean".
Situated within walking distance of Cairns Railway Station, Pullman Cairns International provides guests with an ideal base while visiting Cairns. It also offers a rooftop terrace, plus views of the mountains and the harbour.
There are a variety of amenities at the hotel on offer to guests, including an outdoor pool, a Jacuzzi and a gym. Relaxation options include a beauty centre and a sauna. A friendly tour desk is available and Reef Fleet Terminal is within a 10-minute walk, making it convenient for guests to explore the local area and its attractions.
Pullman Cairns International has 321 rooms, all of which are equipped with a variety of facilities to ensure an enjoyable stay. Bathrooms feature a hot tub, made for indulging in a calming soak at the end of the day.
The hotel features a conveniently located café, perfect for those who want a meal without having to leave the property. Each evening, guests can wind down in the comfortable lounge bar. There is also the added advantage of an in-house restaurant.
Pullman Cairns International is surrounded by the area's well-known attractions, including Cairns Central, which is a short walk away. It is a short stroll from Esplanade Lagoon and Cairns Convention Centre.
based on 940 reviews
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Most popular landmarks
- Reef Hotel Casino 48 m
- Cairns Rainforest Dome 104 m
- Cairns Historical Society Museum 326 m
- Cairns Regional Gallery 377 m
- Esplanade Lagoon 0.5 km
- Cairns Central Shopping Centre 0.8 km