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The Charles Hotel
Best Location

1 Bennett Street, Cambridge, MA, United States
+1 617 864 1200

$304+

Overall guest ratings

8.7/10 Excellent
based on 973 reviews

Review highlights

  • 9.5
  • 8.2
  • 7.9
  • 4.1

Nearby

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    About

    A stay at The Charles Hotel places you in the heart of Cambridge, walking distance from Harvard Square and Harvard University. This 4-star hotel is close to Boston University and Fenway Park.

    Rooms

    Make yourself at home in one of the 295 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 18000 square feet (1672 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Hot tub
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 973 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "Good breakfast."
    • 7.1 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      8.7 "87% were happy with the tv."
      8.2 "82% thought the view was good."
      8.9 "89% enjoyed the shower."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.3 "Value below average."
      4.3 "The price was too high for 57%."

    Overall rating

    8.9 Excellent
    based on 330 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.3 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      7.0 "70% said rooms were clean."
      8.6 "86% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
      8.2 "82% thought the view was good."
    • 7.2 "Good breakfast."
    • 3.3 "Value below average."

    Overall rating

    8.8 Excellent
    based on 350 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.8 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 7.7 "Good breakfast."
    • 7.5 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
      7.5 "75% were happy with the bathroom."
    • 2.9 "Terrible value."

    Overall rating

    7.9 Good
    based on 68 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
    • 7.4 "Tasty food."
    • 7.2 "Good amenities."
    • 6.9 "Rooms are ok."
    • 3.5 "Value below average."

    Overall rating

    8.7 Excellent
    based on 223 reviews
    • 9.5 "Terrific location."
    • 8.1 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.9 "Good service."
    • 7.8 "Good breakfast."
    • 7.5 "Tasty food."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 2.9 "Terrible value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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