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Moon Palace Cancun
4 stars

Moon Palace Cancun

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 6000
From
$451
Cheapest

rate per night

8.0
Great

based on 684 reviews

Moon Palace Cancun
Sat 13/4
Wed 17/4
Room type
Provider
Nightly total
Deluxe room
Superior room
Standard Room

About Moon Palace Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free
Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodation can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business centre, sauna and hot tub. Beto Avila Stadium is 23 km from the accommodation, while Cancun Government Palace is 24 km from the property. The nearest airport is Cancún International Airport, 11 km from Moon Palace Cancun - All Inclusive.

Photos of Moon Palace Cancun

Latest deals for Moon Palace Cancun

Sat 13/4
Wed 17/4
How payments to us affect rankingMore info
Double room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Moon Palace Cancun

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club
  • Basketball court
  • Bicycle available
  • Boating
  • Table football
  • Games for adults

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Dining

  • Wine glasses
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining room
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Garden view
  • Lockers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Soap and shampoo provided
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Babysitting or child care
  • Child-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Games for kids

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Media and entertainment

  • Video library
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Videogames
  • Shared lounge/TV area
  • Books
  • TV
  • Stereo equipment

Outdoor

  • Water sports equipment
  • Porch
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing
  • Washing machine

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Disabled access
  • Lift

Health and safety

  • Daily housekeeping
  • Housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis
  • Fitness room

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Desk

Reviews of Moon Palace Cancun

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

8.0
Very GoodBased on 684 verified guest reviews
8.1Families
7.3Solo
6.8Friends
8.2Couples

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C
10.0 Wonderful
So much fun! You cannot miss Moon Palace!
W
10.0 Wonderful
Cons:Been several times. Always nice.
A
9.7 Wonderful
Pros:This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!
Cons:There was nothing not to like.
A
8.2 Very Good
Pros:The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.
Cons:The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.

Location

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

What's nearby

  • Wet'n Wild Cancún4.2 km
  • El Rey Ruins9.4 km
  • Playa Delfines9.5 km
  • Museo Maya de Cancun10.7 km
  • Kukulcan Plaza14.3 km
  • Playa Marlin14.5 km
  • Acuario Interactivo15 km
  • Playa Chac Mool17.6 km
  • Cancun Golf Club at Pok Ta Pok17.7 km
  • Torre Escenica17.7 km
  • Playa Tortugas17.9 km
  • Parroquia de Cristo Resucitado18 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Moon Palace Cancun

Low season

September

High season

February

Average price (weeknight)

$819

Average price (weekend night)

$588
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Moon Palace Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Moon Palace Cancun

  • If you’re after a cheap room at Moon Palace Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Moon Palace Cancun, plan to stay on a Friday or Monday. The most expensive day is usually Tuesday.
  • How long should you stay at Moon Palace Cancun? KAYAK users usually book their rooms here for 16 days.

FAQs when booking at Moon Palace Cancun

  • How are the Moon Palace Cancun playrooms equipped?

    In total, the resort features two well-appointed playrooms for children whose activities are always supervised by onsite child care staff. This means children over 4 can be left for a few hours while parents pursue their own activities. The Sunrise Playroom boasts a catwalk, Xbox area, a dollhouse, and even a little theater with cushioned seats that allows children to perform their talent. A baby area for 0-3 year olds can be used with parents supervising. Outside, children will find a monkey bar, swings, and a seesaw. Playroom Nizuc focuses on interactive games and boasts a market, school, video game area, and carousel, to name some of the facilities.

  • What kind of events take place onsite at the Moon Palace Cancun?

    As part of their extensive activity services, the resort wows guests with a diversified evening program, complete with musicals and their signature Mexican Fire Show. Karaoke nights are fun for the whole family and you can showcase your talent on stage, whereas themed parties aim at adults to have fun in the late hours and beyond. Fantastic acrobatic stunts await at this resort, and with the updated schedule you receive upon arrival, make sure to take your favorite picks.

  • What awaits guests in the Moon Palace Cancun Wired Lounge?

    Instead of your everyday executive lounge, relish the resort’s Wired Lounge that welcomes with a well-equipped arcade, a video game room, and a bar where you can recharge with snacks and drinks after gaming away. Being a great hotspot for children, the Wired Lounge is also a fantastic playground for adults where they can mingle and play billiards.

  • Does the Moon Palace Cancun spa also open its doors for children?

    The main Awe Spa is a place where adults of 18+ can relax and enjoy the inviting spa menu available; however, the resort boasts Awe Princess now, which introduces specifically designed treatments for children. Little princesses-to-be can enjoy a fun manicure or pedicure here with any nail varnish they like. Hairdos are also available in the mini-spa, and their Sweet Caramel treatment shows girls how to braid their hair in fun ways. If you are getting married here and want your flower girl to look her best, let her indulge in the Cotton Candy Hairdo for special occasions.

  • Does the Moon Palace Cancun feature a honeymoon package?

    With the resort’s honeymoon package, you are in for a real treat. The package includes breakfast in bed, petit fours brought to your room, wine, a complimentary dinner, and late check-out until 4:00 pm, among more. If you opt for the deluxe version, in addition to all the above, you can also expect a couple’s treatment at the spa, floral arrangements in your room, chocolate-covered strawberries, a romantic dinner, and excursions that can include a snorkel tour and horseback riding.

  • How do I get from Cancun Airport to the Moon Palace Cancun?

    Going by car will only take about 15min of driving. From the airport, head towards Carretera Aeropuerto Cancun and then merge onto Carretera Tulum Cancun. Following this road, to your left the Entronque del Hotel Moon Palace will pop up and you turn onto that road. From there, follow the signs until your reach the hotel.

  • Where is Moon Palace Cancun located?

    Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340, 18.6 km from the centre of Cancún. Wet'n Wild Cancún is the closest landmark to Moon Palace Cancun.

  • When is check-in time and check-out time at Moon Palace Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Moon Palace Cancun.

  • Does Moon Palace Cancun offer free Wi-Fi?

    Yes, Moon Palace Cancun offers free Wi-Fi.

  • Does Moon Palace Cancun offer free parking?

    Yes, Moon Palace Cancun offers free parking.

  • How far is Moon Palace Cancun from the airport?

    Moon Palace Cancun is 7.3 km from Cancun. Moon Palace Cancun is 53.5 km from Cozumel.

  • Does Moon Palace Cancun have a pool?

    Yes, Moon Palace Cancun has a pool on-site.

  • How does KAYAK find such great Moon Palace Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace Cancun.

Nearby hotels and places to stay

Rental
The Grand, Vip/Diamond Benefits!0.13 kmPrivate pool, Outdoor pool, Kitchen$1,134+
0-star hotel
35% cheaperAll Inclusive stay at Moon Palace Resorts + Member Benefits worth over 10000.28 kmOutdoor pool, Indoor pool, TV$490+
Rental
1 Bedroom Suite Moon Palace0.28 kmKitchen, air-conditioned, Washing machine$906+
0-star hotel
Moon Palace Cancun0.29 km$766+
0-star hotel
35% cheaperAll Inclusive stay at Moon Palace Resorts + Member Benefits worth over 10000.28 kmOutdoor pool, Indoor pool, TV$490+
0-star hotel
Moon Palace Cancun0.29 km$766+
Rental
1 Bedroom Suite Moon Palace0.28 kmKitchen, air-conditioned, Washing machine$906+
Rental
The Grand, Vip/Diamond Benefits!0.13 kmPrivate pool, Outdoor pool, Kitchen$1,134+
0-star hotel
35% cheaperAll Inclusive stay at Moon Palace Resorts + Member Benefits worth over 10000.28 kmOutdoor pool, Indoor pool, TV$490+
0-star hotel
Moon Palace Cancun0.29 km$766+
Rental
The Grand, Vip/Diamond Benefits!0.13 kmPrivate pool, Outdoor pool, Kitchen$1,134+
Rental
1 Bedroom Suite Moon Palace0.28 kmKitchen, air-conditioned, Washing machine$906+

Good to know

Value for money

7.8

Distance to city centre

18.6 km

Nearest airport

Cancun

Distance to airport

7.3 km