Overview

Oasis Palm

Boulevard Kukulcán Sección C, 77500 Cancun, QR, Mexico
+52 998 848 7500

$208+

Overall guest ratings

7.5/10 Good
based on 1,686 reviews

Review highlights

  • 8.4
  • 7.5
  • 5.6
  • 5.5

Good to know

  • Friendly service

Nearby

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    About

    This resort's spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach; downtown is 4 km (less than 3 mi) away; 18-hole golf is 1 km (a half-mile) away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Child pool
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 1,686 reviews
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.0 "90% said the recreation staff was great."
      8.2 "Excellent childcare, thought 82%."
    • 6.9 "Bar is ok."
      5.9 "Bar service was average, according to 59%."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      6.5 "65% thought the dining experience was appropriate."
      5.0 "The price was ok for 50%."
      5.9 "59% thought the snacks were adequate."
    • 5.6 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.5 "Average amenities."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      2.7 "73% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
      3.2 "For 68%, the rooms looked old."
      3.0 "70% had problems with the shower."
      3.7 "63% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      4.5 "55% didn't like the balcony."
      3.2 "68% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
      4.9 "51% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.1 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    based on 354 reviews
    • 8.4 "Location is great."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
    • 6.4 "Vibe was decent."
    • 6.2 "Food is average."
    • 5.2 "Average value."
    • 4.6 "Rooms are not good."
    • 3.8 "Not very comfortable."
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    Overall rating

    7.4 Good
    based on 1,331 reviews
    • 8.4 "Location is great."
    • 7.8 "Good beach."
    • 7.4 "Good service."
      7.6 "76% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
    • 6.9 "Bar is ok."
    • 5.9 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.9 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.8 "Average cleanliness."
    • 4.5 "Rooms are not good."
      4.0 "Air conditioning was criticized by 60%."
      1.8 "82% complained about the bathroom."
      2.7 "73% said rooms were small."
      1.2 "88% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% said rooms were small."
    • 3.2 "Disappointing internet connection."
      4.1 "59% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou
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