Overview

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Royal Solaris Cancun

Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancun, QR, Mexico
+52 998 848 8400

$254+

Overall guest ratings

8.2/10 Excellent
based on 2,056 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.4
  • 4.1

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in the less-crowded southern end of Cancún, Royal Solaris Cancún is within 2 km (1.25 mi) of the El Rey Mayan ruins and Wet'n Wild waterpark

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Hot tub
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,056 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      7.3 "73% said the reception staff was great."
      10.0 "Excellent childcare, thought 100%."
      9.6 "Lovely bar service, according to 96%."
      8.6 "Lovely pool/beach service, according to 86%."
      7.4 "74% said the booking process went smoothly."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      7.4 "74% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
    • 8.4 "Breakfast is good."
    • 6.0 "Average value."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
      3.2 "68% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    based on 1,028 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.7 "87% said the recreation staff was great."
      9.1 "91% found the restaurant service to be one of the best."
      7.7 "Housekeeping was great, according to 77%."
      7.4 "74% said the reception staff was great."
    • 8.7 "Location is great."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Breakfast is good."
    • 7.3 "Tasty food."
      8.6 "Yummy desserts, said 86%."
      9.0 "90% enjoyed the snacks that were offered."
      8.4 "84% loved the pizza."
    • 6.1 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.8 "Only 68% said rooms were big enough."
    • 5.7 "Average value."
    • 4.2 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
      2.9 "71% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 1,007 reviews
    • 9.6 "Wonderful beach."
      9.3 "93% appreciated the clean beach."
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.9 "89% said the recreation staff was great."
      9.1 "91% found the restaurant service to be one of the best."
      10.0 "Excellent childcare, thought 100%."
      7.5 "Housekeeping was great, according to 75%."
      7.4 "74% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
    • 5.2 "Average value."
    • 5.0 "Rooms are ok."
      3.2 "68% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      4.7 "53% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
    • 3.6 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."
    • 3.1 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 20 reviews
    • 9.1 "World class service."
    • 6.2 "Rooms are ok."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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