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Cancún Van Hire

Driver's age: 26-65
Thu 4/7
Sun 7/7

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Cheap Van Hire in Cancún

People mover$46/day
Passenger van$91/day
Passenger van$76/day
Passenger van$93/day
Passenger van$135/day
Passenger van$65/day
People mover$62/day
Passenger van$72/day
Passenger van$145/day
People mover$64/day
Passenger van$173/day
Passenger van$176/day
Passenger van$151/day
Passenger van$72/day
Best prices found by KAYAK users in the past 48 hours.

Top Tips for Hiring a Van in Cancún

  • If you decide to spend the family’s summer holidays in Mexico, a Cancun people carrier hire is an ideal vehicle for your travels. For one thing, it allows the entire family to enjoy your road adventures in personalised comfort. Additionally, this vehicle type allows you to travel at your convenience without the bother of looking up public transport schedules and timetables. Punta Sam is about 7.5 miles (12 km) north from Cancun Centro with good beaches and a nearby golf course. Playa del Carmen, on the other hand, is approximately, 42 miles (68 km) down the west coast and is definitely worthy of a visit.
  • Passengers arriving at Cancun International Airport can select a vehicle from one of several airport providers such as Enterprise, Europcar and Hertz. Most of them have offices within the airport’s terminal buildings, but you may still have to rely on their shuttle transport to go pick-up it up.  We remind you the minimum age to hire a vehicle in Mexico is 21 years and many major providers levy fees on drivers under age 25. As long as you qualify, you can drive the family off in a roomy people carrier with excellent cargo space like the Toyota Sienna or a Chrysler Town & Country.
  • Always drive on the right-side of the road and make sure everyone is wearing a seatbelt. As a reminder, it is illegal to use any type of mobile while driving, including hands-free devices. Observe the following speed limits to stay within the law: 40mph (70 km/h) in residential zones; 55mph (90 km/h) in less populated areas and a maximum of 75mph (120 km/h) on the highway. Operating a Cancun people carrier hire under the influence of alcohol or drugs is forbidden and traffic cameras are abundant, so always be a smart driver as you go. If there’s an emergency dial 911 or 066.
  • A Cancun people carrier hire may be ideal family transport, but sometimes it’s tough to find parking and often hard to get around tights corners. In the hectic summer months, traffic volumes can be excessive and there is a huge amount of pedestrian traffic, especially downtown between 1 pm-3 pm. The 307 and 180 are the only major highways in or out of Cancun. They create an interchange near Parque “El Crucero” which is an obvious point for congestion between 7 am-9 am, and from 7 pm-9 pm. It never hurts to plan an alternate escape route in case you need it.
  • 25% of our users found a people carrier hire in Cancún for $127 or less
  • Book your people carrier hire in Cancún at least 3 days before your trip in order to get a below-average price
  • October is typically the cheapest month to hire a van in Cancún, with prices around $68 per day. The most expensive month is December, with average prices of $122 per day.

FAQs About Hiring a Van in Cancún

  • What are the best locations for a Cancun people carrier hire?

    Most visitors enter Cancun by air so Cancun International Airport is the most convenient location for a Cancun people carrier hire. There’s a ferry terminal at Puerto Juarez along the city’s eastern coast and Europcar has an office in the neighbourhood. Visitors coming over from Isla Mujeres and looking for a vehicle can contact the folks at MasterCar Auto Rental and see if a people carrier hire at this location is possible.

  • What documents do I need to drive a people carrier hire in Cancun?

    Passengers at Cancun International Airport should present a valid passport, ID and unexpired domestic driver’s license at the airport car hire centre. We recommend travelling with an International Driving Permit (IDP) which is universally accepted, regardless of language. A major credit card or bank debit card is necessary for payment and providers insist the names on the card and driver’s license be identical to avoid complications.

  • What are the best places to park a Cancun people carrier hire?

    On-street parking is free wherever you see white lines and there’s a space with no signs saying otherwise. Parque las Palapas is the main parking garage in Cancun Centro and is a very popular spot for tourists and locals alike. You can actually get around downtown pretty well using public transport, so the Park & Ride option is certainly worth considering.

  • How does KAYAK find such low van hire prices?

    KAYAK compares van hire prices from all major car hire companies such as Thrifty, Dollar, Enterprise, Hertz, Payless and more to find you the best deal.

  • How much does a van hire cost in Cancún?

    On average a van hire in Cancún costs $148 per day.

  • Which car hire companies in Cancún hire vans?

    Car hire companies in Cancún that hire vans include Mas By Mex, Adocar Rental, Advantage, Alamo, America Car Rental, Avis, Budget, Deal Mobility Rent a Car, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, Final Rentals, FlexWays, Hertz, Infinity Car Rental, Localiza, MEXRENTACAR , NU Car, National, NextCar, Payless, Routes Car & Truck Rentals, Sixt, Thrifty and keddy by Europcar.

  • How much does it cost to hire a people carrier for a week in Cancún?

    On average a people carrier in Cancún costs $1,037 per week ($148 per day) to hire.

  • How much does it cost to hire a people carrier long term for a month in Cancún?

    On average a people carrier in Cancún costs $4,445 per month ($1,037 per week) to hire.

Cancún Van Hire Company Reviews

Alamo

Best rated

Cleanliness

5.7

Comfort

5.5

Pick-up/Drop-off

5.2

Value for money

4.6

Locations in Cancún

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 13, La Isla

+52 998 176 8137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Blvd Kukulcan Km9.5 Condominio

+52 998 883 3621

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Filters

Reviews

8.0 Very Good

Apr 2024

KAYAK
The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.

4.0 Mediocre

Feb 2024

KAYAK
I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?

2.0 Poor

Dec 2023

KAYAK
Their insurance cost was outrageous. Never will I use Alamo again.

4.0 Mediocre

June 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

2.0 Poor

Apr 2021

KAYAK

Pros:

Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.

Cons:

Honoring a reservation would have been the right thing to do.

1 out of 59

Budget

4.4

Mediocre

178 reviews

Cleanliness

4.9

Comfort

4.8

Pick-up/Drop-off

4.5

Value for money

4.6

Locations in Cancún

Av Yaxchilan #160 Colonia Cntr

+52 998 886 0252

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Blvd Kukulkan Km 17

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Blvd Kululkan Km 13.5 Locl 1-B

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Paseo Kukulcan Km 10.5

+52 998 246 1350

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.

8.0 Very Good

Oct 2023

KAYAK
The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.

2.0 Poor

Oct 2022

KAYAK
Just too much chaos. Hot…no indoor seating, long line and too long to pick up and drop off reservations. 20-30 min at counter for them to process card then drop off to release hold on credit cards etc…CRAZY

8.0 Very Good

Aug 2022

KAYAK
Beware of the insurance issues. Even if you choose the Collision Damage waiver because your credit card covers it, they will absolutely charge an outrageous deposit if you don't buy there's. That's the deal in Mexico. It's a rip-off which will cost you an extra $20 a day that you won't be able to avoid.

6.0 Okay

Apr 2021

KAYAK

Pros:

The staff was friendly and very helpful.

Cons:

The car radio was broken, and the car was rather low end/ poor quality. It was difficult to pass because the car took a lot of time to accelerate.

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The staff was friendly.

Cons:

The car was terrible. It was completely beat up with significant dents on every panel. The right side mirror did not work. The battery connection was loose and the car didn’t start on multiple occasions. The tires had a slow leak. The car price as quoted should include the mandatory cost of insurance for non Mexicans and not just say it’s extra.

1 out of 47

Europcar

4.0

Mediocre

162 reviews
Cheapest deal

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

4.3

Value for money

3.8

Locations in Cancún

Av Bonamak Y Cazon

+52 998 892 8952

Opening times not available

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Av. Bonampak Y Cazon, Sm 3 L 40 #95

+52 998 892 8952

Opening times not available

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Av. Lopez Portillo Mza 7 Lt 5, Local 8 SMZA 85

+52 998 880 4848

Opening times not available

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Blvd Kukulcan Km 14 5 Lote 40 A

+52 998 881 2000

Opening times not available

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Blvd Kukulcan Km 20 Zona Hotelera

+52 998 848 7400

Opening times not available

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Blvd Kukulcan Km13.5 Zona Hotelera

+52 998 885 0483

Opening times not available

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Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.

+52 998 885 0483

Opening times not available

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Blvd. Kukulcan Km 9.7, Punta Cancun, Zona Hotelera, Cancún, Q.R.

+52 998 577 3403

Opening times not available

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Blvd. Kukulcan, Km 5

+52 998 240 3339

Opening times not available

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Boulevard Vialidad Paseo Mujeres Sm 3 MZ 1 Lt 10

+52 998 227 4179

Opening times not available

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Ctra. Cancún - Chetumal Km 22, Col. Aeropuerto Internacional.

+52 998 886 0063

Opening times not available

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Km 12 5 Blvd Kukulcan Lt18

+52 998 891 4200

Opening times not available

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Milla De Oro Carretera Federal 307, Km 332 Carretera Playa Del Carmen, Plaza 101 Puerto Morelos Qroo

Opening times not available

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Punta Sam Carretera Mza 002

+52 998 227 4179

Opening times not available

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Sm 001, mz. 009, lote 9, local 7, CP , Puerto Morelos, Quintana Roo.

+52 998 234 5807

Opening times not available

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Filters

Reviews

2.0 Poor

Mar 2023

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

4.0 Mediocre

May 2021

KAYAK

Pros:

Drop off was super easy and streamlined

Cons:

Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle

4.0 Mediocre

Mar 2021

KAYAK

Cons:

The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.

2.0 Poor

Mar 2021

KAYAK

Pros:

Quick transfer to the office

Cons:

They tried to rip me off by adding the unnecessary package, being very confused about what they try to charge with and forced me to cancel the booking. Very, very bad experience!

2.0 Poor

Mar 2021

KAYAK

Pros:

Drop off was easy.

Cons:

I ended up paying $260 including insurance. Your website lies.

2.0 Poor

Feb 2021

KAYAK

Pros:

Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.

Cons:

The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.

1 out of 43

Enterprise Rent-A-Car

5.7

Cleanliness

6.5

Comfort

6.0

Pick-up/Drop-off

6.2

Value for money

5.3

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Mz 51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Filters

Reviews

6.0 Okay

Feb 2021

KAYAK

Cons:

First car would not lock and had a previously patched tire that blew out on us half way on our trip. Replacement car was excellent.

7.6 Good

July 2018

KAYAK

Pros:

Fast service, helpful attendants. Clean car, ran well.

Cons:

Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.

2.0 Poor

Mar 2018

KAYAK

Pros:

Nothing

Cons:

The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.

10.0 Wonderful

Jan 2018

KAYAK

Pros:

Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!

8.0 Very Good

Nov 2017

KAYAK

Pros:

Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.

Cons:

I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.

10.0 Wonderful

July 2017

KAYAK

Pros:

I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.

Cons:

Everything was great - not a single issue!

1 out of 10

National

5.3

Cleanliness

5.9

Comfort

6.0

Pick-up/Drop-off

5.6

Value for money

4.9

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan 11.5 Km

+52 998 881 5500 ext. 2055

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Mz51 Punta

+52 998 846 9606

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulkan Km 12.5

+52 998 176 8117

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Boulevard Kukulkan Km 14

+52 998 176 8117

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

International Airport

+52 998 881 8767

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Filters

Reviews

8.0 Very Good

June 2021

KAYAK

Pros:

Staff service was great. Rental and dropoff was easy.

Cons:

Cars are a little worn out and need some cleaning.

4.0 Mediocre

May 2021

KAYAK

Pros:

The staff was amazing. It was very easy to pick up and drop off

Cons:

I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.

2.0 Poor

Apr 2021

KAYAK

Cons:

Bad service, you’re obligated to buy an insurance, car broke down and they didn’t take responsibility. Bad experience!

10.0 Wonderful

Feb 2021

KAYAK

Cons:

Price

10.0 Wonderful

Jan 2021

KAYAK

Pros:

Friendly employees--very helpful. Car was clean and in good shape.

Cons:

The car we thought we were getting would have been a little roomier. Wish they would say the actual car model when booking. Insurance was a bit high.

2.0 Poor

Jan 2018

KAYAK

Cons:

Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.

1 out of 11

Avis

5.1

Cleanliness

6.7

Comfort

6.0

Pick-up/Drop-off

5.4

Value for money

5.5

Locations in Cancún

Aeropuerto Intl Cancun

+52 998 886 0221

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Aquaworld - Zona Hotelera Km 14.5

+52 998 840 7216

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00
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Blvd Kukulcan Km 14

+52 998 848 9400

Monday15:00 - 18:0008:00 - 17:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Blvd Kukulcan Km 16.5

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 8.5

+52 998 848 7600

Monday15:00 - 18:0008:00 - 17:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Blvd Kukulcan Km. 12.4

+52 998 883 1436

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulkan,km 16.5

+52 998 885 1449

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Carretera Federal Libre 307

+52 998 283 3600

Monday15:00 - 18:0008:00 - 17:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Km 16.5 Blvd. Kukulcan

+52 998 885 1449

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Km 4.6 Blvd.Kukulcan

+52 998 883 1436

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Lote 1-03, Manzana 12

+52 998 881 5333

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Playa Mujeres Rth 7

+52 998 234 0300

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00
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Filters

Reviews

2.0 Poor

Mar 2024

KAYAK
We waited more then an hour for the vehicle. Then when we finally recieved it was dirty and smelled really bad. Overall a terrible exprience

10.0 Wonderful

Feb 2024

KAYAK
Good

10.0 Wonderful

Jan 2024

KAYAK
Nice staffs and good service. I recommend.

2.0 Poor

Jan 2024

KAYAK
The car has a roof cargo carrier butt they'd lost the keys. These carriers use a lot of gas and made it difficult to park some places. And we barely had room for luggage in the car.

2.0 Poor

Dec 2023

KAYAK
Everything about our experience was awful.

2.0 Poor

Oct 2022

KAYAK
The fees charged by Avis for the vehicle were extremely high!! Avis in Mexico needs a better system for explaining the fees and why customers are charged an airport fee, rental phone fee ( which was never mentioned and not used by me), The fee for the small scratch on the vehicle was outrageous.

1 out of 8

MEXRENTACAR

3.9

Cleanliness

5.0

Comfort

4.9

Pick-up/Drop-off

3.9

Value for money

3.9

Locations in Cancún

Aeropuerto Intl. de Cancún

+52 334 170 8243

Opening times not available

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Reviews

6.0 Okay

May 2021

KAYAK

Cons:

We purchased full bumper to bumper coverage with roadside assistance and when we called the number after our tire was flat, no one was available to answer (not sure if they were only open during office hours) - which doesn’t make any sense to me.

2.0 Poor

May 2021

KAYAK

Pros:

The staff sucks. They lied to me multiple times. Ridiculous! There was no car there. I didn’t get a car. Totally messed up my 25th wedding anniversary. Avoid at all cost. Go with Costco.

Cons:

Everything. I didn’t get a car. They totally suck. They had no intention of holding my reservation that I made months in advance. Then they try to upgrade for $300 more. Then that’s not available. What a joke. Then I’m order to get a taxi they want me to go to a timeshare presentation 50 miles from where I’m staying. Avoid. Avoid. Avoid

8.0 Very Good

May 2021

KAYAK

Pros:

Location was convenient,

Cons:

Vehicle could have been cleaned, didn’t have full tank gas when we got it. Price of insurance a day was high almost cost the same as the rental it’s self.

4.0 Mediocre

May 2021

KAYAK

Cons:

If they explain car insurance before getting the car

2.0 Poor

May 2021

KAYAK

Pros:

I made a mistake to book and after went to read reviews. So many bad reviews that i decided to cancel right after... afterall, who wants to go on a vacay and have to deal with all of their BS? Well, less than 30 min booked, I tried canceling the booking, and they did not accept to give my money back. I lost my money, and decided to rent somewhere else... better then to risk losing your vacay mood because of these scammers. BE AWARE and do not book with them. Kayak should remove them from the system.

10.0 Wonderful

May 2021

KAYAK

Pros:

Staff friendly, helpful , quick !

1 out of 22

Hertz

3.7

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

3.9

Value for money

3.4

Locations in Cancún

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan Km 12.5

+52 999 911 8040

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulcan Km 3.5

+52 800 409 5000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd Kukulkan Km 12

+52 998 176 8077

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Blvd.kukulcan Km 8.5 Zona

+52 998 883 0573

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Boulevard Kukulkan Km 5.5 Zona

0180 0709 5000

Opening times not available

View deals

Carr Cancun-pto Morelos Km21

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Plaza Flamingo Local 122

+52 55 9128 9000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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Filters

Reviews

2.0 Poor

Dec 2021

KAYAK
Poor service.

2.0 Poor

Nov 2021

KAYAK
insurance values ​​are theft

2.0 Poor

May 2021

KAYAK

Pros:

Car worked fine

Cons:

2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.

2.0 Poor

May 2021

KAYAK

Pros:

The friendliness

Cons:

The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming people

2.0 Poor

Apr 2021

KAYAK

Cons:

This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.

2.0 Poor

Mar 2021

KAYAK

Cons:

The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great day

1 out of 17

Ace

3.3

Cleanliness

4.4

Comfort

4.2

Pick-up/Drop-off

3.3

Value for money

3.0

One location in Cancún

Show locations

Locations in Cancún

Carretera Cancun Chetumal Km22

+52 33 4624 2114

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Filters

Reviews

8.0 Very Good

Mar 2021

KAYAK

Pros:

Staff was very friendly and were accommodating. But when I reserve a vehicle, I expect that vehicle to be there, ready to go. Don’t tell me that I have to wait 30t to 45 minutes for my vehicle to be “approved”! Whatever that means. It’s already a long day traveling with a baby.

Cons:

What I said above. Reserved vehicles should be ready to go.

2.0 Poor

Jan 2021

KAYAK

Pros:

This is one of those schemes you occasionally find in Mexico where they charge a low price for rental plus mandatory insurance, and then force you to buy the non mandatory insurance at a high price when you check in to pick up your car.

Cons:

This is one of those schemes you occasionally find in Mexico where they charge a low price for rental plus mandatory insurance, and then force you to buy the non mandatory insurance at a high price when you check in to pick up your car.

2.0 Poor

Dec 2019

KAYAK

Cons:

Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.

3.6 Poor

Aug 2019

KAYAK

Pros:

Nothing.

Cons:

I paid a price online that was an set amount per day, but it turns out that was only a reservation fee that didn’t even mean anything because there was no reservation. Once there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!

5.6 Fair

Oct 2018

KAYAK

Pros:

Quality of the car was good.

Cons:

The price online was approx. $56 for the three days but when I got to the counter they told me that insurance was $50 per day so I ended up paying 3 times for insurance and had no clue!

4.8 Mediocre

Aug 2017

KAYAK

Pros:

After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.

Cons:

Always check with your home insurance before renting in Mexico. The car was cheap to rent at 178.00 but mandatory liability added at $29 a day with $800 on hold on your credit card or $59 per day full coverage with a $200 hold on your card. Ended up paying $733 for entire trip. In Cancun there is no booth at the airport. Ace shares a space with Fox Car Rentals. Called them but they never sent a van. We finally walked our luggage across the street from the airport to find their office. The RAVs we rented were not coming until nightime. They only had one RAV in their inventory so they offered us the new Optimas. Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates as many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.

1 out of 10

Economy Rent a Car

3.1

Cleanliness

4.0

Comfort

3.7

Pick-up/Drop-off

3.4

Value for money

3.1

Locations in Cancún

Av. Tulum SM 05 Mza 01 lte 13 local 02

Opening times not available

View deals

Blvd. Kukulcan Km 11.5

Opening times not available

View deals

Calle acceso a las bodegas Sm 301 mz 30 lote 30

+52 998 253 6112

Opening times not available

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Reviews

1.9 Poor

June 2021

KAYAK
The shuttle was good to airport and back... we got to car rental place and they tell us they don’t have what we wanted. We paid for a 7 seater Dodge Journey new model. We got there and they said they have no 7 seater and gave us two rly old model Chevy car it was either that or a 5 seater. Okay we’ll make it work plus they added like $300 on Imsurance.. so on our trip we get a flat tire my husband fixes it so be it when we go to return the car we tell them and they charge us $200 for a tire that I cannot even exagérate the spare tire and other tires are all the same so $200 for a freaking tire that we couldn’t help popped on us while driving. So I am livid never in my life of renting cars are we made to pay for something that we had no control over. My mother has issues with the car rental too. We will never rent a car in Mexico again or from this company. Worst service we have gotten. The only reason we paid for the tire was bc we didn’t want to miss our flight and had to get to the airport.

2.0 Poor

May 2021

KAYAK

Pros:

We cancelled the rental car. They wants $284.00 US for Insurance and a $4,500.00 deposit. It is not on Cancun Airport property a 15 min cab ride.

6.0 Okay

Apr 2021

KAYAK

Cons:

They wanted an $8000 usd deposit because i didn't want to buy their additional insurance. I ended up purchasing an insurance from them that was more than the cost of the entire rent.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

They did not have a shuttle at the airport and we could not reach anyone at the phone

2.0 Poor

Feb 2021

KAYAK

Pros:

Cheap but didn’t end up getting the car. It took 2 hours from my day to try and get this rental and they weren’t able to get me the vehicle. They didn’t have the vehicle I reserved.

Cons:

Don’t book here. Pay more somewhere else where the process will be smooth.

8.0 Very Good

Jan 2021

KAYAK

Pros:

Drop off was fast and easy

Cons:

The process of picking up the car took a very long time (about an hour) and we were charged an extra $110 from what we were guaranteed. The cancun location did not accept the insurance that was sold to us but when we called kayak, they refunded that

1 out of 30

Dollar

3.0

Cleanliness

5.2

Comfort

4.3

Pick-up/Drop-off

3.2

Value for money

2.9

Locations in Cancún

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
View deals

Blvd Kukulkan Lote 64

+52 998 848 8400

Monday16:00 - 18:0008:00 - 17:00
Tuesday16:00 - 18:0008:00 - 17:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday16:00 - 18:0008:00 - 17:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0016:00 - 18:00
View deals

Blvd Kukulkan Mza 43 Lote 40

+52 998 881 3600

Monday08:00 - 17:0016:00 - 18:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday08:00 - 17:0016:00 - 18:00
Thursday08:00 - 17:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0016:00 - 18:00
View deals

Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Boulevard Kukulkan Km 9.5

+52 998 881 3200

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Filters

Reviews

2.0 Poor

May 2021

KAYAK

Cons:

I got different car than I requested. It was twice the price as it has been told on the internet. Never again!

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes on

Cons:

Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experience

4.0 Mediocre

Feb 2021

KAYAK

Pros:

Van was clean

Cons:

Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!

4.0 Mediocre

Dec 2020

KAYAK

Pros:

The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.

Cons:

The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.

3.2 Poor

Mar 2020

KAYAK

Cons:

Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing, bad service. They tell lies and do not comply with reservations and prices

Cons:

first of all they should comply with what they offer

1 out of 15

Fox

3.0

Cleanliness

3.9

Comfort

3.6

Pick-up/Drop-off

3.2

Value for money

3.1

3 locations in Cancún

Show locations

Locations in Cancún

Av. Tankah Esq. Av. Coba, Sm 35, Mz. 1

+52 323 593 7486

Opening times not available

View deals

Blvd. Colosio Kn 17 Lote 8

0180 0225 4369

Opening times not available

View deals

Blvd. Kukulcan Km 13.5, Zona Hotelera

+52 323 593 7486

Opening times not available

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Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
Terrible from beginning to end. These people are con artist. I’m not sure how you even have them working on kayak.

2.0 Poor

Mar 2021

KAYAK

Cons:

FYI pricing online is not accurate. the rate online was for $9 a day but ended up being closer to $75 a day with insurance they make you purchase (can't use your own). We ended up asking to return to the airport and taxi everywhere for our trip using the collectivo for about $1-2 a ride

2.0 Poor

Mar 2021

KAYAK

Cons:

They tried to cheat me with insurance. Rental price each day was 10$ but insurance up to 100 a day... I should pay for the plate on the car as well (7$ a day) and give 14000 USAd deposit for smallest car..

2.0 Poor

Mar 2021

KAYAK

Pros:

nothing. Eurocar in cancun is horrible and they rob youre money

Cons:

EVERYTHING

2.0 Poor

Jan 2021

KAYAK

Cons:

Never rent a car in this place, the people stolen you

2.0 Poor

Oct 2016

KAYAK

Pros:

Reservation was false. Didn't have that type of car in their inventory. Then wanted to charge 3 times the amount that the site was reserved for. And, it wasn't a language issue because we speak fluent Spanish. Almost ruined the trip.

Cons:

Pricing, inventory, hidden fees, not honoring the reservation, trying to switch up vehicles without any price adjustments, being bothered with time share offers during checkin, shall I continue? One of the worst rental car experiences I've had to date. I'd never use them or recommend them to anyone.

1 out of 15

Thrifty

2.5

Cleanliness

4.3

Comfort

4.0

Pick-up/Drop-off

3.0

Value for money

2.4

8 locations in Cancún

from$100/day

Locations in Cancún

Av.xcaret Lt2 Mz2 Smz 21

+52 800 021 2277

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulcan Km 11.5

+52 998 881 7300

Monday16:00 - 18:0008:00 - 17:00
Tuesday16:00 - 18:0008:00 - 17:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0016:00 - 18:00
Friday16:00 - 18:0008:00 - 17:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00

Blvd Kukulkan Km 12

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Mza 51 Lt7

+52 998 848 7000

Monday08:00 - 17:0016:00 - 18:00
Tuesday08:00 - 17:0016:00 - 18:00
Wednesday16:00 - 18:0008:00 - 17:00
Thursday16:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0016:00 - 18:00
Saturday16:00 - 18:0008:00 - 17:00
Sunday16:00 - 18:0008:00 - 17:00

Carr, Cancun Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Presidente Intercontinental Hotel

+52 800 021 2277

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Westin Regina Hotel

+52 998 885 0086

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2021

KAYAK

Pros:

Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.

Cons:

Terrible experience from start to finish.

2.0 Poor

Jan 2021

KAYAK

Pros:

everything

2.0 Poor

Jan 2021

KAYAK

Cons:

To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company

3.6 Poor

May 2019

KAYAK

Cons:

Flexibility , knowledge, I felt that they were giving me a favor for me being there.

5.2 Fair

Aug 2018

KAYAK

Pros:

Car was clean and reliable. I had no issues with the car whatsoever.

Cons:

What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done

2.0 Poor

Apr 2018

KAYAK

Pros:

Nothing

Cons:

I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again

Payless

2.0

Cleanliness

2.3

Comfort

2.6

Pick-up/Drop-off

2.0

Value for money

2.6

9 locations in Cancún

from$393/day

Locations in Cancún

Av Yaxchilan #160 Colonia Cntr

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Av. Sayil Mza 1 Lt 1-7 4a

+52 998 848 0000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Blvd Kukulcan Km 15.6 Local 8

+52 998 840 6965

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulcan Km 8.5

+52 998 891 5565

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Blvd Kukulcan Lt 9 Km 9

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulkan Km17 Mza53

+52 998 884 4549

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Calle Sierra Sobre Av Bonampak

+52 984 879 4137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Carratera Cancun Chetumal Km22

+52 998 886 0252

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Paseo Kukulcan Km 10.5

+52 998 246 1350

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
It was a shitshow. We arrived at the FBO in Cancun and were told we needed to take a taxi to Payless ($40us). We arrived at a rundown looking place with Payless on the awning and it was closed. Told by the cab driver they’d closed because they had rented all their cars out😳. Anyway, after a series of encounters we were persuaded to take a “taxi” to Tulum ($150us) where could rent “much cheaper “. In the end, having read reviews of Payless and the dubious practices of both car rental companies and police in Mexico we elected not to rent a car. In retrospect assuming that the place we were taken was an old Payless, if so they should remove their signage completely!

2.0 Poor

Jan 2024

KAYAK
Was refused reservation on arriving to collect the car. Had to rent a car from another car rental at double the rate. Worst service and experience. Unreliable!

2.0 Poor

Jan 2021

KAYAK

Cons:

Online rental price is good, everything else is tinged with dishonesty and fees. Extra days are 2-3 times the rental rate. Car condition and damage is dealt with in an off-hand manner when leaving, but with great care upon return.

2.0 Poor

Jan 2020

KAYAK

Pros:

Nothing, everything was a lie

Cons:

Saying the true

2.8 Poor

May 2019

KAYAK

Pros:

Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?

Cons:

Everything, nothing was good and we walked to the nearest Enterprise

2.0 Poor

Jan 2019

KAYAK

Cons:

No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.

E-Z Rent-A-Car

6.4

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Cancún

Locations in Cancún

Cancun International Airport

+52 998 892 7017

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

3.2 Poor

July 2019

KAYAK

Pros:

Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.

2.0 Poor

May 2019

KAYAK

Cons:

Car was old and smelled bad insurance was very expensive

2.0 Poor

Apr 2019

KAYAK

Cons:

They gave me the wrong car that was not even close to what I picked out

2.0 Poor

Apr 2019

KAYAK

Cons:

Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all

2.0 Poor

Dec 2018

KAYAK

Cons:

I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.

3.2 Poor

Dec 2018

KAYAK

Cons:

Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.

America Car Rental

4.3

Mediocre

6 reviews
Most popular

Cleanliness

5.3

Comfort

4.3

Pick-up/Drop-off

4.6

Value for money

4.6

4 locations in Cancún

from$155/day

Locations in Cancún

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Blvd. Kukulcan, Km. 11.5 Loc. 101-B

+52 998 883 0160

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo

+52 998 217 6396

Opening times not available

Filters

Reviews

2.0 Poor

June 2024

KAYAK
Hidden fees, manipulation on what we got. Felt like a scam.

2.0 Poor

May 2024

KAYAK
I got involved in a car accident on Friday. However, I got insurance via this company. The agent was trying to send me to jail if I don’t pay bribe to him and the police

2.0 Poor

May 2024

KAYAK
Awful rules and service. They charge extremely high insurance or extremely high deposit, so they can bill you or insurance company for scratches and dents that they would always ‘find’.

Sixt

4.1

Mediocre

12 reviews

Cleanliness

4.9

Comfort

4.1

Pick-up/Drop-off

3.6

Value for money

4.4

2 locations in Cancún

from$253/day

Locations in Cancún

Carretera A Aeropuerto Cancun

+52 998 886 2427

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00

Carretera Cancun-Tulum KM 17

+52 998 886 2427

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Oct 2022

KAYAK
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.

6.0 Okay

June 2022

KAYAK
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.

2.0 Poor

Jan 2017

KAYAK

Cons:

Arrived in Cancun with my pre-paid reservation in hand ... and the Sixt manager told me they would not be able to honor my reservation ... no cars. completely stranded my family at Cancun airport! Never rent from Sixt.

Mas By Mex

3.8

Cleanliness

5.8

Comfort

5.4

Pick-up/Drop-off

4.3

Value for money

4.7

One location in Cancún

from$141/day