Pros (+) It's been a while sense I have been blown away by customer service, but the staff is very welcoming.
3 stars
SpringHill Suites by Marriott Indianapolis Carmel
Photos of SpringHill Suites by Marriott Indianapolis Carmel
Overview
Boasting an indoor pool, SpringHill Suites Indianapolis Carmel is located in Carmel and provides comfortable accommodation. It has a gym, as well as an express check-in and check-out feature, a 24-hour reception and babysitting/child services.
The hotel has 126 rooms and has been recently refurbished. Additionally, the multilingual staff are on hand to offer assistance.
The rooms at SpringHill Suites Indianapolis Carmel offer ironing facilities and a refrigerator. They are also equipped with a hair dryer and a microwave.
The hotel is less than a 35-minute drive from Indianapolis International Airport. The Children's Museum of Indianapolis can be easily accessed by car.
Latest deals for SpringHill Suites by Marriott Indianapolis Carmel
Amenities at SpringHill Suites by Marriott Indianapolis Carmel
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by lift
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Pool
- Indoor pool
- Pool towels
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of SpringHill Suites by Marriott Indianapolis Carmel
8.2
Very good
370 verified ratings
Wonderful
207
Very good
50
Good
29
Okay
16
Fair
28
Mediocre
14
Poor
26
Summary of reviews
Guests say
Guests appreciated the friendly staff and good breakfast options, but many expressed disappointment regarding the cleanliness of the hotel, with reports of dirty rooms and unsatisfactory maintenance. The location was generally well-received, though some mentioned noise and pool temperature issues.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8 out of 10
177 reviews
8.3 out of 10
120 reviews
8.2 out of 10
2 reviews
10 out of 10
1 review
8.6 out of 10
6 reviews
All reviews
Pros (+) Newly remodeled.
Cons (-) The cleanliness left something to be desired. Seemed expensive for what you got.
Pros (+) We enjoyed our stay here. The rooms were a good size for a large family as well as very clean. The pool and hot tub were much enjoyed by my children. The breakfast was one of the best free hotel breakfasts I've ever had- lots of choices, plenty of room to sit, and attended to very well by staff.
Pros (+) Second stay for an overnight trip was very different. Noticed spots of red on the walls badly covered up, peeling wallpaper, cold room.
Cons (-) Dirty, cold room
Pros (+) Location, GREAT staff and service, a pretty good breakfast in the lounge. Nice bed and pillows, nice room layout.
Cons (-) Asked for a quiet room, and they put me all the way at the end of the run (much appreciated), but the HVAC equipment was incredibly noisy... it sounded like someone trying to extricate one piece of corrugated steel from the middle of a huge pile. I got used to it, but that thing is gonna die real soon. Little bit of a maintenance issue.
Location
11855 North Meridian Street, Carmel, IN 46032
What's nearby
- Monon Community Center1.8 km
- Booth Tarkington Civic Theatre2.2 km
- The Center for the Performing Arts2.3 km
- Equipose 143.6 km
- Coxhall Gardens3.6 km
- Clay Terrace4.8 km
- River Road Park9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SpringHill Suites by Marriott Indianapolis Carmel
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in CarmelGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 3.7 km |
Nearest airport | Indianapolis |
Distance to airport | 29.9 km |