Cons: Booked with American Express and upon arrival was shocked that they did not take AmEx which provides us with free insurance valid and confirmed, through them, prior to arrival. Ended up having to pay $77 for Dollar's insurance or we had to go back to the airport and find a company that did accept American Express. Saddened that Kayak would have allowed this to happen........A Very disappointing and a bad start to our vacation.
9 Feb 2017
Pros: Very nice customer service. Polite, pleasant, and professional. Good price!
Cons: The Economy Car type is super duper weak! No good for the Island! Tiny little Suzuki that gets dented or scratched if you look at it too hard. The Island roads are rough and these cars have no business being on them!