Car Hire Charleston

Cons: Inside windshield was dirty

Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.

Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.

Cons: They might want to let customers know that their ticket counter in the Charleston, WV airport closes at 5 pm on Saturday. That's kind of crucial info for someone whose flight doesn't arrive till 7 pm!

Cons: KIA Optima was pretty small for a "full-sized" car.

Cons: N/A

Cons: Hertz denied my rental after Kayak.com charged my credit card.

Cons: Meetings cut short a day. Rushed back 75 miles to airport for a one day deduction. They would not credit because I prepaid in full for 2 days. Told me to call 800 number. They said same thing. Rules Rules. Rules. lol. Who reads the small print anyway. We just expect large national companies to treat us fair. They also told me at pick up that the 3rd party insurance purcjased from Kayak wold not be accepted and I would have to pay for any damages immediately and get reimbursed. They lost a customer. I asked them to remove me from Gold Rewards program. My new job requires a lot of travel but I will sign up with another rental company program with southern hospitality.

Cons: they didn't have any cars and no one to pick me up had to go to airport and pay 50% more

Cons: Promises from the car representative. Promised a drop off at the end of the trip which did not happen. Stated that the insurance would be for 2 rental days, but charged for 3. It was unacceptable practice.

Cons: I ordered car on kayak from Charleston WV Airport. When I got there, they told me I was supposed to be downtown. How would I know the address s for a different location? I'm from NY. My rental went from 150 to $220 because no small cars were available at the airport. I feel I should get $70 refund. Plus, gas was way more expensive for large SUV

Cons: My reservation was made for the downtown location. Not the airport as my search requested

Cons: Got a call accusing us of damaging the car. They went back a couple of rentals and saw that the damage was done on a previous rental. I walked around the car before I drove it off the lot and didn't see any damage. Word to the wise, it may be in your best interest to photograph all sides of the car before you ever leave the lot.

Cons: The GPS was hard to use. I almost missed my flight home because of the lack of clarity from the GPS led me astray. Frightening experience as I found myself in the dark in a deserted industrial area of town.

Cons: Long long slow slow line. Slow computer system. Multiple people in training.

Cons: The signage directing you were to return your call could've been better. You just park your car wherever you want, make note of the mileage and fuel. And take an elevator or stairs to the first floor and return your keys. There is nobody around.