Cons: Waited in line a long time! Had to pay extras Kayak did not quote me! Cost me an extra $100! Walked into the rental car area and my car wasn't there. I had to track someone down and was finally given a different car!
10 Oct 2016
Cons: They didn't have the car i requested and didn't have an appropriately sized replacement.
26 Oct 2016
pushy insurance additions
Cons: The woman at the desk in the Rome airport insisted I added on insurance. I said no several times. She then proceeded to add on just a "little insurance" that wound us costing me an extra $150 euros. I did not even realize until drove out of the lot!