Cons: No toll tag was made available in the car. We have been unsuccessful at paying the tolls direct through the web and will now be charged an extra premium for Hertz to pay. From what was a good experience it leaves a sour taste and I wouldn't use Hertz again for this reason. Very unhelpful
3 Jan 2017
Rip off from Hertzp
Pros: The car was OK. Were told by staff on collection gauge stuffed car showed 3/4 full. On return the gauge showed over full when we filled it. Charged over and above deposit which was supposed to cover extras. Not happy at all.they owe me a cosiderable amount of refund. We shall see. Staff at sirport VERY nice. Not so the man who served is at Footscray who made a point of fibbing about fuel gauge.
Cons: First of all I never received a confirmation code from your company!
We showed at the auto rental, and of course, there was no reservation, and no cars available!!!!
The staff was rude, unwelcoming, and unhelpful!!!
Ended up renting another car from Hertz at a higher price, thank you very much!!!!