Cons: My experience at the Juneau AK airport was excellent. The company's computer system created a lengthy hassle when I returned the car a little early and the clerk couldn't credit me easily because it was a prepay situation. The company needs to update its computer system.
31 Mar 2017
Easy, no nonsense
Pros: Incredibly easy pickup with no up-sell. I was in the car almost as fast as I could have stepped in a taxi.
Cons: There are no negatives on the Alamo side. However, for some reason Kayak lists this vendor as being reached by a shuttle. It's not--you get your key by baggage claim and go a few steps to your car in the adjacent parking lot.
15 Jul 2017
Pros: The pickup/dropoff was so easy, partly because I was the only customer at any of the counters. The agents were pleasant and helpful. The car (Ford Focus) was adequate for the class of car we chose.
Cons: The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.