Pros: The attendent so nice and polite when i rent, but when i dropoff...
23 Aug 2016
Cons: The poor rating for pickup/dropoff was related to the pickup which was not done well at all by the Budget person. Quite unpleasant and I would go so far as to say rude. The dropoff was completely different and was quite good. It was efficient, no issues and the people very kind and helpful.
While the car was new, less than 12 km, there was still the plastic coverings on the upholstery and the doors and the windscreen/windows were dirty.
On value for money it should be noted that all vehicles in Israel are expensive to rent/own simply because there is a very high government tax on imports. So, for Israel this is probably not a poor price but from a worldwide perspective it is not good.
13 Sep 2016
Not as advertised
Cons: In compare rental list, it came out as the cheapest but when i actually took out the car and had to sign the rental agreement it was more then DOUBLE.
13 Sep 2016
Cons: It is very difficult to find the rental car return place at the airport (not marked very well and some signs are even misleading).
25 Sep 2016
Pros: I had an emergency and had to leave early and they easily accommodated me and refunded me the days unused.
1 Oct 2016
Car broke down
Cons: The car that o rented had an enigma that died on me in the middle of the trip and j have to hear if they will reimburse me for days missing a car...
20 Oct 2016
Beware of car rental in Israel
Pros: Hyundai Elantra I 35 size and comfort. When we return the car they check the car in reasonably quickly and shuttled us to Airport right away.The staff in general was very friendly.
Cons: The car insurance was 3 1/2 times the price of the rental . The car was not completely clean and it had a smell . The damage report of the car that I received at the counter did not reflect the Numerous dents and scratches on the car. The lady at the counter did not explain to us properly where the car was parked and it took me 20 to 30 minutes to finally find the car with the help of other rental car employees from competing car rental companies .
21 Oct 2016
Pros: Decent price
Cons: Dirty car that was literally falling apart. Didn't have the reserved type. Ended up with an "upgrade" to a diesel cargo van style Renault. Service at the counter pretty terrible. The people are either untrained or lying to upsellnon various insurance upgrades.
22 Oct 2016
Quickest check in and check out in my Israel car r
Pros: From when I got to the desk till I walked to my car with keys in my hands was no longer than 7 minutes car was excellent and dropped it off and 2 minutes later was on the shuttle back to my terminal
Cons: This time it was flawless
18 Jul 2016
Dented and unclean vehicle - poor customer service
Pros: I was attracted to this rental by the low price and the recognized brand of Budget
Cons: Poor customer service on Friday afternoon at the Dan Tel Aviv. The small car was dented all over -- including on the roof -- and obviously had been through rough terrain. Interior still dirty and smelled like smoke. Gas tank obviously not completely full. Staff unable to provide alternate vehicle on Friday afternoon although the reservation had been in place for several weeks.
Cons: When reserving the car, I was offerd a price which was not at all the price I had to pay at counter in the airport!!!!!
25 Aug 2016
Cons: No one was on the desk to pick up the car as arranged and reserved in advance!
27 Aug 2016
expensive rent with poor service
Cons: Takes forever to take the car
They try to overcharge you when you return
Staff is not nice
17 Sep 2016
Cons: Revived a Ford Focus with 100,000 miles car had many problem and was falling apart. 2 days to reach management and received a new replacement. Most of evis car here in Isreal are high mile cars
21 Sep 2016
Cons: The price posted in their website is not up to 25% of the real price they are charging when coming to pick your car
1.They are adding almost 20 Dollar as insurance every day , so all the prices of 7$/day or 12$/day which you can see in their ads is before adding insurance .
2.when driving in highways , u should pay to the roads authority specific amount , but when you are using those hired cars , the hiring company will charge almost 3 times than the original fee , just because they are paying it by themselves .
3 Oct 2016
Pros: We got a nice car
4 Aug 2016
Cons: Poor service, over charging, un professional.
13 Sep 2016
Avis Needs to Try Harder in Israel
Pros: Ease of pick-up at airport.
Cons: Extremely poor management. The first car had no fluid in the radiator, was recalled by Avis midway in the rental because the license had expired, the replacement car was larger but a gas guzzler, and the gas tank was not completely full although we were still penalized for returning it at the same level. I would use them again.
Cons: Dear Sir
My online quote was $188, yet at the counter the rate was $560. This place luck transparency. I was informed that the car that I wanted Mazda 3 is not available and that they do have a similar class vehicle Peugeot 301 which looked ok from the outside but had a none working entertainment system inside. I was then told that taking a car for a full week would be cheaper per day than my original 4 day reservation, I have agreed. But since the Peugeot didn't have a working entertainment system and no other vehicle was available I had to upgrade to a higher class vehicle. Now my total stood at $777.00, with no other alternatives I had to agree.
I can't express my disappointment in words, I hope this review doesn't fall on deaf ears.
(310) 280-8059 cell
(310) 914-4014 office
5 Sep 2016
Biggest ripoff ever!
Cons: Price on kayak was $105 then when I came to pay it turned out to be $500 since they charged over $70 a day for insurance. Other companies charged around $20
4 Oct 2016
Pros: I didn't rent the car and charge me
Please refund me my money .. I'm using this app a lot
Pros: The rental experience and the car was great. The lady was very nice and the car we originally got was a Volkswagen passat. Since we ordered a premium car, I was dissatisfied with what we got so I asked them to upgrade our car to a Volvo or something slightly nicer. In return, they got us a $50,000 Lexus for no extra charge. Albeit a little dirty, the car was fantastic; leagues better than the Volkswagen. Overall, fantastic.