10.0
NIce car. My First experience with Chinese car.Reviewed 27 Oct 2023
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2.0
I have tried to contact them many times about giving us a mini car when we ordered economic level the car was too small for us The company asked us for extra money for insurance on top of the price what was a surprise for us because we have insurance for our Visa card Please contact us to discuss ASPN Thank you EranReviewed 9 Oct 2023
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8.0
Good experience . I didn’t like the fact they charged an extra of $22 a day for insurance and never mentioned it wasn’t included in the price.Reviewed 6 Oct 2023
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8.0
The car was not where I was told it would be so there was some confusion when I went to pick it up. It's expensive. I would have liked to know about the insurance cost PRIOR to getting to the desk. I could have had the paperwork in place. Drop off was easy, thanks.Reviewed 5 Oct 2023
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8.0
Hertz had difficulty with the Kayak vouchers. We were at the desk for over 1 hour as they tried to sort things out. The staff were very helpful, and other than that issue, our rental went very well.Reviewed 28 Sept 2023
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2.0
Cons:The price was 4 times(!) what was advertised.Reviewed 18 June 2019
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2.0
Pros:actual price was triple than what was booked on kayak and staff only tried getting out from you another dollarCons:honor pricesReviewed 5 June 2019
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4.8
Pros:Prices were x5 higher than promised here and x2 higher than explained on the counter. The staff consists of con artists and pathological liars. I submit a criminal case to Tel Aviv police office.Reviewed 11 May 2019
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2.8
Cons:Returning the car at Ben Gurion Airport in Tel Aviv is a nightmare. The Hertz return is not in the same location as the return for all the other agencies. The airport signage for Hertz is completely inadequate. Nav apps (Google maps) takes one to the wrong level. We drove around for 100 minutes (!) and literally could not find where to leave the car. This is a big problem when there is an international flight to catch.Reviewed 19 Oct 2018
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2.0
DeceivingCons:No mention of a mandatory insurance policy that cost $50 US dollars a day in addition to what I paid to kayakReviewed 22 July 2018
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4.0
Pros:The car generally drove well.Cons:Car was parked on a sidewalk NOT in the place I was told to find it on pick up. Really could not find the car. There was some minor scrape which was present before I took the car. I had trouble finding your return area, signed when driving around airport were way to small.Reviewed 24 May 2018
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6.8
Hertz ok but car type not goodPros:Easy pick up and drop off at airport. The customer service person was nice and explained the insurance options.Cons:The car was a Cleo. This car's engine stops every time the car comes to a stop at traffic lights and in stop and go traffic, then must re-start to move. This was terrible especially in Israel's hilly terrain . The insurance cost in Israel is outrageous! Credit card insurance policies will not cover rental cars there.Reviewed 25 Apr 2018
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