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Car Hire Lubbock

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Lubbock car hire reviews and directory

Alamo
alamo
Car hire reviews:
Good (7.5, null reviews)
Car hire locations in Lubbock:
1 location
Alamo
Locations in Lubbock
5401 N Martin Luther King Blvd
+1 844 891 0538
  • 7.1
  • 8.6
  • 8.3
  • 6.6
  • 7.1
Recent reviews
6.4 Good
14 Dec 2015
Pros: The car was nice and the CSR was pleasant.
Cons: The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
10.0 Excellent
23 Dec 2016
Great!
Pros: Turning in the car was just as quick and easy. Great customer service!
10.0 Excellent
17 Jan 2017
Very easy, great service!
Pros: The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
4.0 OK
22 May 2017
Cons: There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
6.0 Good
28 May 2017
Pros: Small airport
Cons: Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
9.6 Excellent
20 Jul 2017
Pros: Nice new car
Cons: No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
6.8 Good
23 Jul 2017
Cons: Drop off confusing. No one to ck you in or tell you what to do.
Avis
avis
Car hire reviews:
Good (7.1, 7 reviews)
Car hire locations in Lubbock:
2 locations
Avis
Locations in Lubbock
5401 North Martin Luther King Boulevard
+1 806 763 5433
6002 Slide Road
+1 806 785 1272
  • 7.0
  • 7.3
  • 7.0
  • 7.3
  • 7.0
Recent reviews
7.6 Good
24 Aug 2016
Lubbock Rental
Pros: Nice car for a reasonable price. Last minute on Kayak.
Cons: Long walk to the car lot from the terminal.
9.2 Excellent
3 Apr 2017
Pros: Great service!
2.0 Mediocre
18 May 2017
Pros: I never made it to Avis in Lubbock.
10.0 Excellent
22 Sep 2017
Pros: Easy pickupnotjing
Cons: Nothing
10.0 Excellent
15 Dec 2016
Pros: Employees were courteous and very helpful. Great experience, will use Avis in the future.
4.0 OK
23 Feb 2017
Cons: Car had a problem and I had to drive 60 miles because your customer service stated that was what I had to do. I was given a smaller car. When I turned the car in, they attempted to charge me an extra 34 dollars for gas. No explNTion but it took them 15 minutes to get it right and the proper receipt.
Hertz
hertz
Car hire reviews:
Good (6.9, 6 reviews)
Car hire locations in Lubbock:
2 locations
Hertz
Locations in Lubbock
5401 N Martin Luther King Blvd
+1 806 762 0227
6304 N Cedar Ave
+1 806 762 0222
  • 7.3
  • 8.0
  • 6.7
  • 6.3
  • 6.3
Recent reviews
5.6 OK
11 Mar 2017
Didn't get what I asked for...
Pros: There was no line at the window.
Cons: Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.
4.8 OK
18 Sep 2016
POS
Pros: The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.
Cons: I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
9.2 Excellent
2 Nov 2016
Great, Friendly Service
Pros: Very helpful personnel. Location was very convenient. Fast, easy processing time.
10.0 Excellent
2 Feb 2017
Good Rental
Pros: Well performing car, pickup and drop off were easy. Good on gas
10.0 Excellent
4 Apr 2017
Pros: The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.
Cons: Everything went smoothly.
2.0 Mediocre
16 Apr 2017
Refusal because of a debit card!
Cons: They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.
Enterprise
enterprise
Car hire reviews:
OK (4.6, 6 reviews)
Car hire locations in Lubbock:
4 locations
Enterprise
Locations in Lubbock
1902 Buddy Holly Ave
+1 806 765 0622
5401 N Mlk Blvd Box 382
+1 806 747 7921
5716 Spur 327
+1 806 798 3373
612 W Loop 289 Ste 600
+1 806 785 2995
  • 4.4
  • 4.0
  • 4.8
  • 5.2
  • 4.8
Recent reviews
2.0 Mediocre
9 Dec 2016
Car rentals should have cars on the lot for rent.
Pros: Nothing about them was acceptable.
Cons: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
6.0 Good
30 Jul 2016
Good gas mileage but dirty
Pros: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
Cons: Filthy seats throughout. Had multiple stains and dirt in front and back.
6.0 Good
5 Jan 2017
Cons: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
7.2 Good
9 Aug 2017
Pros: Agent did not try to talk us into buying additional coverages and options for the car.
Cons: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
2.0 Mediocre
29 Aug 2017
Keep up with technology
Pros: Nothing
Cons: Everything. Start accepting debit cards not just only credit cards
Budget
budget
Car hire reviews:
OK (4.7, 5 reviews)
Car hire locations in Lubbock:
1 location
Budget
Locations in Lubbock
1606 East Regis Street
+1 806 763 6471
  • 4.0
  • 4.7
  • 4.7
  • 6.0
  • 4.0
Recent reviews
4.0 OK
17 Dec 2016
Pros: Pick up and drop off was quick
Cons: The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
2.0 Mediocre
23 Sep 2017
Pros: Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well
Cons: The company.
8.0 Excellent
2 Oct 2017
Pros: Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.
Cons: The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.
Thrifty
thrifty
Car hire reviews:
Excellent (8.8, 3 reviews)
Car hire locations in Lubbock:
1 location
Thrifty
Locations in Lubbock
5401 N Martin Luther King Blvd
+1 877 283 0898
  • 8.0
  • 10.0
  • 8.0
  • 10.0
  • 8.0
Recent reviews
8.8 Excellent
6 Oct 2016
Adequate, could be better
Pros: Budget did a good job of getting me a car quickly and efficiently
Cons: I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur. The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.
National
national
Car hire locations in Lubbock:
1 location
National
Locations in Lubbock
5401 N Martin Luther King Blvd
+1 844 891 0535
Sunnycars
sunnycars
Car hire locations in Lubbock:
1 location
Sunnycars
Locations in Lubbock
5401 N. Martin Luther King Blvd.
28 travellers who hired a car in Lubbock gave the car agency they used an average rating of 6.5

Car hire locations in Lubbock

Lubbock