Cons:It was not listed that we had to have a roundtrip plane ticket to pick up the car at the airport. Thus, we never were able to pick up the car.Reviewed 19 May 2021
review from
2.0
Cons:There were no cars available even though I was able to book one online. There is a big disparity between booking and actual available inventory at times via Kayak that needs attention. Please fix this. I had a similar issue last summer in Missoula, MT.Reviewed 4 Mar. 2021
review from
10.0
Pros:Everything at Avis is excellent. Great service, affordable prices, and clean cars.Reviewed 13 Aug. 2019
review from
4.0
Pros:The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.Reviewed 13 Jun. 2019
review from
10.0
Pros:The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!Reviewed 9 Feb. 2019
review from
2.0
Nobody therePros:NothingCons:My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.Reviewed 19 May 2018