Napa car hire

Napa car hire

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Napa, CA, United States
27 Oct — 3 Nov
Same drop-off
Napa, CA, United States
Wed 27/10
Noon
Wed 3/11
Noon
Driver's age:

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Napa car hire information

Pick-up locationNapa
Hire locations5

Napa car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8 Excellent (36 reviews)
3 locations in Napa
Enterprise
Locations in Napa
  • 7.9
  • 8.3
  • 8.2
  • 8.3
  • 7.7
Recent reviews
10.0 Excellent9 Mar. 2021
Sometimes I can't get the type of vehicle that I reserved because of supply and demand.
2.0 Mediocre4 Jul. 2020
Did not like anything, they didn’t have the car I booked and the only other option was twice as expensive and would use 4 times the gas.Would’ve been better if they had the car that I had booked when I arrived.
8.0 Excellent18 Feb. 2019
Return location did not provide for transportation opportunities such as Lyft or Uber. Very isolated at airport garage.
9.2 Excellent23 Oct. 2018
Location and great customer serviceNa
10.0 Excellent15 Oct. 2018
Sami the Manager is AWESOMEI have been in Napa Valley for 6 months and have rented cars from Enterprise 6 different occasions. Sami was always pleasant and professional. That is a very busy car rental office and every time I was there it was busy and Sami and her Staff where always happy and eager to accommodate. YOU can always tell when a location has a good leader by the way the Staff treats their guests and their attitude. I have told all the associates and concierge to use and refer Enterprise Rent a Car on Soscol Road in Napa Valley. Love and will miss you Sami!!! Mary Beth Gualtieri
10.0 Excellent14 Oct. 2018
Kayak is misleading consumersWhen offering driver protection, you think you are buying it from enterprise. But you are actually buying it on kayaks website separate from the rental car purchase. This is misleading because you think you are buying it from Enterprise when you are not. This is misleading at best and deceptive at worst. The CFPB should examine this practice. Note, this is not enterprise’s fault, this is kayaks poor customer experience.
9.2 Excellent8 Oct. 2018
The service was fine. They upgraded our car due to us waiting there a long time. I also liked we could drop the car off after business hours. It definitely saved us a headache of rushing back.We waited for almost an hour to get a car. Also the insurance that you buy online isn’t enterprise insurance and is more of a headache to deal with than just getting the enterprise insurance.
10.0 Excellent3 Jan. 2018
See above
2.0 Mediocre18 Nov. 2017
I was charged for use through Monday but asked for use through Sunday. The charge is incorrect and not what was agreed to. I only asked to have the car one day and one way on my kayak reservation but they said I had to take it for my entire stay and changed the reservation after I booked on kayak and I was stuck at the airport if I didn't agree to have them rent it to me for my entire stay. Then they added another day on top of that.
4.8 Okay7 Oct. 2017
Easy pick up/drop off- but received dirty car!The staff was nice, and the pick up and drop off was easy. Liked the straight forward service about the fees and charges.I received a filthy car. When I got home from picking it up, I noticed that the back seat had smoothie or throw up? spilled all over the seats and in the cracks. Disgusting. It was to the point it was dried up so it took me some scrubbing to get it clean. I was on a strict time limit, and so driving back into town to switch out the car would set me back longer, and my family was at my house waiting to leave for our trip. From there I noticed that there was crumbs and pieces of pretzels all on the floor and in the seat cracks also. This is when I realized that the car was not cleaned before renting it to me. The inside of the doors were dirty and had drip marks on them. I was very upset and called the rental place to let them know, at this point I was already 60 min late from leaving as I had to clean the car, therefore we got a late start on leaving for LA and hit major traffic. Not a very pleasant experience. I have never been so grossed out and couldn't believe no one noticed that the car was this dirty and to rent it out like that! Yikes!
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Rated no. 2
Avis
9.1 Excellent (8 reviews)
1 location in Napa
Avis
Locations in Napa
  • 9.2
  • 9.2
  • 9
  • 9
  • 9
Recent reviews
10.0 Excellent20 Aug. 2019
Easy getawayQuick & personable service along with a clean, gas efficient & comfortable car for a fantastic rate.
10.0 Excellent6 Nov. 2018
Friendly serviceFriendly customer service. Easy access from downtown NapaLimited selection, although pleasantly surprised that we had the choice between a Yaris and a VW Beetle for the same price.
10.0 Excellent14 Nov. 2016
Wonderful woman working the counter.
Rated no. 3
Budget
8.6 Excellent (17 reviews)
2 locations in Napa
Budget
Locations in Napa
  • 8.5
  • 8.5
  • 8.5
  • 8.5
  • 8.7
Recent reviews
10.0 Excellent29 Sep. 2020
The drop off was super easy and they helped me all the way thru.
10.0 Excellent22 Aug. 2020
great service
7.6 Good22 Jan. 2020
Friendlier staff as well as more staff. Only one agent working while a couple of customers waited.
7.6 Good14 Mar. 2019
Female staff at pickup with friendly and fast.Staff at dropoff left a sign on the door that he was at the gas station and would be right back. We weiated.
10.0 Excellent2 Feb. 2019
Perfect took me right back to airport to catch my flight. Thank you was pleasurable..
10.0 Excellent9 Aug. 2017
Dave, who helped me check in, was fantastic!!! So pleasant and gave me a great Subaru Forrester. His sister helped me check out- also so friendly and kind. Will definitely recommend this place!
8.4 Excellent24 Apr. 2017
Excellent customer service - they didn't have to remind me about whether I'd filled up the car, but they did and it saved me money
10.0 Excellent24 Mar. 2017
Quick and friendly service-good carThe entire experience was good
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Rated no. 4
Hertz
6.4 Good (23 reviews)
3 locations in Napa
Hertz
Locations in Napa
  • 6.6
  • 6.6
  • 6.4
  • 6.4
  • 6.2
Recent reviews
4.0 Okay22 Jul. 2020
Staff and the car itself were nice.Being told I will have to pay double the price I originally booked when I came to pick up the car.
5.2 Okay5 Jan. 2020
The employees were nice but the lack of vehicles on the day of pick up was terribleThe radio in the rental car did not work and nothing was done on the part of hertz to resolve the matter
2.0 Mediocre1 Oct. 2019
NothingI made two reservations with the correct confirmation number for both of them. At the time that I went to the rental office to pick it up the car they told me that they DONT HAVE ANY CAR AVAILABLE!!..Not even one of them were available. Worse service ever.
2.0 Mediocre18 Jun. 2019
They called the morning of the rental and said that they did not have a car for me at this location or at any location within a 60 mile radius.
5.6 Okay27 May 2019
It was very easy and convenient at drop off. Quick and easy access to airport suttle.The car was little dusty and pet hair.
2.0 Mediocre26 May 2019
Nothing, the entire process is a joke. You reserve a car online and when you get there, they tell you they have no cars available.Have cars for people to take if you were to accept their reservation or don't take the reservation if you cant guarantee that a car will be available
2.8 Mediocre18 May 2019
Hertz does not have the rental available during the scheduled pick up time.Hertz employees should notify their customers ahead of time if they do not have the available vehicle for rent.
8.8 Excellent23 Apr. 2019
Nice car drove great.They overcharged me by almost $100 and I gotta wait a week to get my money back.
10.0 Excellent14 Mar. 2019
Their customer serviceEverything was perfect
9.2 Excellent23 Feb. 2019
Excellent service and help from agent( Larisa?)
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Zeeba Rent-A-Van
1 location in Napa
Zeeba Rent-A-Van
Locations in Napa
Recent reviews
84 travellers who hired a car in Napa gave the car agency they used an average rating of 7.8

Car hire locations in or near Napa

Good to know

Most popular car type

Premium

When to book a car hire in Napa

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Napa

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Napa car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Napa.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Napa car rental.

Top tips for hiring a car in Napa

  • Book your car hire in Napa at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Napa

  • The average price of fuel in Napa is $4.90 per litre over the past 30 days. Filling up a tank of fuel costs between $59 and $78, depending on the car size.

  • Premium (Chevrolet Impala or similar) is the most frequently booked car hire type in Napa.

  • Car hire companies onsite at San Francisco airport include Alamo, Dollar, Budget, Hertz, Thrifty, Sixt, Fox, Enterprise, National and Avis.

  • Car hire companies that offer shuttle or pick-up services from San Francisco airport to off-airport locations include Alamo, Dollar, Budget, Hertz, Thrifty, Sixt, Fox, Enterprise, National and Avis.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Premium car hire in Napa costs $103 per day, on average.