Pros: Friendly , efficient staff. Car was clean, and good on gas. Drop off was quick and easy.
Cons: We arranged to pick up our car at the airport which required a shuttle to the offsite office. The shuttle took longer than expected, approx. half an hour, when we were told 'we will be right there'. Once we were at the office staff were friendly, efficient and gave us an upgrade due to the car we ordered was unavailable.
16 Aug 2016
Pros: Quick easy pickup from airport. Car was available and ready as scheduled. Received free upgrade as a higher priced vehicle was right up front. On return, rental staff was kind enough to provide free ride to ferry terminal so I could hop the ferry to Vancouver.
Cons: No a thing.
19 Aug 2016
Pros: Staff were friendly and courteous. Car was great! Clean and excellent gas mileage.
Cons: Enterprise needs to update their map. Drop off location was incorrect on the map we picked up at the car rental.
19 Sep 2016
Cons: off site shuttle
19 Dec 2016
Great service and clean car.
Pros: Prompt service with friendly staff. Car was very clean as well.
22 May 2017
Great customer service!
Pros: The guy there was super nice and helpfu! He made the return really easy, plus gave us a ride to the ferry terminal
25 May 2017
Attention to detail was excellent
Pros: Called day before to make sure everything was on schedule.
Picked me up at airport because they were a little off site.
Employees were all very polite
Did not push excessively on up-sell items
Definately added their own personal touch to the car rental business
7 Jun 2017
Pros: They came and drop us at the ferry terminal, awsome