Overview

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Mercure Chester Abbots Well Hotel

Whitchurch Road, Chester, CH3 5QL, United Kingdom
+44 844 815 9001

$107+

Overall guest ratings

7.6/10 Good
based on 1,745 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.4
  • 4.9

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Book into this 4-star Chester hotel close to the city's main attractions. Mercure Chester Abbots Well Hotel is nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks. Complimentary high speed WiFi is available in the 126 guest rooms and throughout the hotel. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap. Enjoy the onsite Feel Good Health Club with heated pool. The 11 meeting rooms welcome up to 220 people.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 1,745 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
      8.2 "Great parking, according to 82%."
      8.3 "City centre within easy reach, said 83%."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      9.3 "93% thought parking was inexpensive."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.5 "Only 55% thought the pool was clean."
    • 6.4 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      5.0 "Only 50% said beef and steak dishes were good."
    • 4.9 "Value below average."
      2.6 "The price was too high for 74%."
      4.1 "59% said the breakfast was too expensive."
      0.6 "94% said beverages were too expensive."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
      0.4 "96% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.1 "89% had problems with the shower."
      1.1 "89% found problems with the furniture."
      3.5 "65% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,204 reviews
    • 9.4 "Terrific location."
      7.9 "Great parking, according to 79%."
      9.3 "Easily accessible by car, said 93%."
      8.4 "City centre within easy reach, said 84%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.9 "Pool is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.0 "Bar is ok."
      0.5 "95% said beverages were too expensive."
      2.2 "Alcoholic drinks were awful, according to 78%."
    • 4.9 "Value below average."
      4.4 "56% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
      0.5 "95% said beverages were too expensive."
    • 4.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.9 "51% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.0 "90% had problems with the shower."
      3.9 "61% criticized the small bathroom."
      1.4 "86% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      1.3 "87% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.6 Good
    based on 418 reviews
    • 9.2 "Terrific location."
      8.4 "Great parking, according to 84%."
      9.6 "96% liked the proximity to sightseeing."
    • 9.1 "Excellent pool."
    • 8.2 "Breakfast is good."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.5 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Value below average."
      3.3 "The price was too high for 67%."
    • 4.8 "Not very comfortable."
      2.9 "71% thought it was too noisy."
    • 4.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
      1.1 "89% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
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    Overall rating

    6.8 Good
    based on 34 reviews
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.7 "Food is average."
    • 5.3 "Average value."
    • 5.0 "Average comfort."
    • 4.7 "Rooms are not good."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
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    Overall rating

    7.5 Good
    based on 87 reviews
    • 9.0 "Excellent pool."
    • 8.6 "Location is great."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.8 "Value below average."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
    • 4.3 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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