Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH 44114, United States
+1 216 696 9200
$196
Cheapest

rate per night

8.6
Great

based on 244 reviews

Cleveland Marriott Downtown at Key Tower
Thu 26/5
Fri 27/5
ProviderNightly total
eDreams$196
Trip.com$210
Priceline$224

About Cleveland Marriott Downtown at Key Tower

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
Located in Downtown Cleveland, this spa hotel is within a 5-minute walk of Cleveland Mall and Cleveland Convention Center. JACK Cleveland Casino and Rocket Mortgage FieldHouse are also within 10 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.

Photos of Cleveland Marriott Downtown at Key Tower

Property safety measures

Cleveland Marriott Downtown at Key Tower has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Cleveland Marriott Downtown at Key Tower

Wed 25/5
Show deals with
Standard rooms($210 - $449)
Standard Room
no bed type specified
no bed type specified
Trip.com

$210/night

$210 totalTrip.com
no bed type specified
no bed type specified
FINDHOTEL

$449/night

$449 totalFINDHOTEL
King rooms($224 - $536)
King room
1 king bed

1 king bed

Priceline

$224/night

$224 totalPriceline
1 king bed

1 king bed

MARRIOTTDERBYSOFT

$237/night

$237 totalMARRIOTTDERBYSOFT
1 king bed

1 king bed

Expedia

$242/night

$242 totalExpedia
Double rooms($196 - $396)
Double room
no bed type specified
no bed type specified
eDreams

$196/night

$196 totaleDreams
no bed type specified
no bed type specified
Priceline

$247/night

$247 totalPriceline
no bed type specified
no bed type specified
FINDHOTEL

$249/night

$249 totalFINDHOTEL

Amenities at Cleveland Marriott Downtown at Key Tower

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Library
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Cycling
  • Beauty salon

Spa

  • Spa
  • Spa and wellness centre
  • Massage

Laundry

  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Fitness centre

Outdoor

  • Outdoor furniture

Family friendly

  • Cribs available

Reviews of Cleveland Marriott Downtown at Key Tower

8.6
GreatBased on 244 verified guest reviews
8.5Couples
8.3Friends
8.0Families
7.7Solo

Time of Year:
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Newest first
A
5.1 Passable
Pros:Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons:After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
A
10.0 Excellent
Pros:Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons:This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
A
2.0 Bad
Cons:We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
A
10.0 Excellent
Pros:Comfortable and easy
A
10.0 Excellent
Pros:Check in and check out were fast. Everything was clean. They make staying there hassle free.
A
2.0 Bad
Cons:Had booked this room months in advance. Called the week of our stay to confirm our reservation and notify them we would be a late check in. At check in they no longer had a room for us, and sent us to another hotel nearby where we were given a king bed for multiple people. The room was really expensive, and we ended up getting something less than satisfactory.
K
7.7 Good
Cons:Just very expensive for less than 24 hours in the hotel and it cost me over $300 for the room and the valet parking was $25 per day which totaled $50, to park my car for 27 hours. Arrived at 11:30 am left the next day at 2:30 pm.

Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Old Stone Church174 m
  • Cleveland Public Library182 m
  • Soldiers and Sailors Monument255 m
  • Cleveland Arcade331 m
  • Terminal Tower0.5 km
  • Great Lakes Science Center0.7 km
  • FirstEnergy Stadium0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Progressive Field0.9 km
  • USS Cod0.9 km
  • Greater Cleveland Aquarium1 km
  • Playhouse Square Centre1.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Guests with existing Cleveland Marriott Downtown at Key Tower reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Cleveland Marriott Downtown at Key Tower for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.3 km from the centre of Cleveland. Old Stone Church is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • Cleveland Marriott Downtown at Key Tower is 16.4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18.3 km from Cleveland Cuyahoga County.

  • Yes, Cleveland Marriott Downtown at Key Tower is a pet-friendly hotel.

Nearby hotels and places to stay

Good to know

Value for money

8.0

Distance to city centre

0.3 km

Location rating

9.2

Nearest airport

Cleveland Hopkins Intl

Distance to airport

16.4 km