Hotels near Detroit Metro Airport

Pros: Very nice and quite

Cons: There was a young man who was African American that was at the front desk on Sunday when I cam in from visiting my family . I explained to him that I was going to get a bagel and a cream cheese for in the morning because I would be leaving for the airport early as 5:00 am and that I am insulin dependent. I needed to eat something with my meds. He went on to tell me that it would be free if I waited until in the morning , or I need to pay $2.00 for it then . I payed the 2.00 and said ok , he said to me I hope I didn’t offend you , well of course he did something that you serve for free in a matter of a few hours you charge me for it because you want me to come down and get it , then go back up to my room take my meds then exit the premises? That’s asking a lot ! Sometimes something as small as a bagel being given to a customer can make a big impression! Please thank all of your other staff members for their kindness, I’m going to opt out of staying at your Facility anytime soon. Thank you Mozella Burton

Pros: Even though we were at the airport, there was no airplane noise. Great staff - thanks

Cons: Needs a bigger trash container

Pros: Airport shuttle was excellent!

Cons: Nothing really

Pros: Clean spacious room

Pros: The room was great! The beds where comfortable. The room was clean. Overall the property was great!

Cons: We had 5 people and it would have been nice to have larger trash cans. Besides that I have no complaints.

Pros: No breakfast

Cons: Room was very dirty......so much dirt and crazy on the floor in corners and under edge of bed..horrible..I did report it to the front desk

Pros: Overall great experience from friendly staff, hot coffee readily available, clean and updated room, comfortable hotel to stay.

Cons: No.

Pros: The property was clean and convenient drive from airport. They provided food in the morning despite the pandemic. The beds are extremely comfortable. It was a very reasonable price considering all the amenities and cleanliness. I highly recommend.

Pros: Staff, breakfast and pool

Cons: Not at all

Pros: the layout of the room, the cleanliness....great breakfast!

Cons: absolutely nothing

Cons: The fan in the heating unit was so noisy that it would wake us up through out the night, until I turned it off around 04:00 hrs

Pros: Location and accommodations. Pantry after hours.

Cons: Older property. Some stains on the carpet in the room.

Cons: location

Pros: I loved everything about it! The rooms were really nice and the staff was incredible! I would stay there again!

Cons: There really isn’t anything I didn’t like about the hotel. Everything was very nice! I would definitely recommend.

Pros: Staff is very friendly and helpful. Breakfast is a nice bonus. Rooms very clean

Cons: Not much no to like except beds were a little hard for my liking.

Pros: I arrived with my 4 yr old grandson to await my wife's arrival from a business trip,great convenience in relation to airport location .Our stay was great room was clean and very tity.check was perfect until, as I waited for final paperwork to sign I was told not to party in a very tactless and unprofessional manor . He could have been more professional I understand he was just doing his job but most people are travelers not partiers .

Pros: Nice space in the bedroom. Shower in the bathroom

Cons: air conditioning unit on the wall, at this level of hotel, it should be hidden.

Cons: The employees were very rude

Pros: Very kind and helpful staff.

Cons: When we arrived there was standing water in our bathtub.

Pros: George welcomed us upon our late arrival and made sure we were ready in the morning for an early flight. He was a fine example of customer service. He helped us with parking our car for our trip too.

Pros: The staff was very helpful.

Cons: The entire hotel and room were clean except my bathroom floor was not cleaned well.

Pros: After 3 weeks of sleeping on horrible beds and terrible pillows. I found the comfy bed and great pillows . I even check the tags to find were the pillows were made. Very nice room. Staff was very friendly.

Cons: No,

Cons: No laundry facilities were available.

Pros: How friendly the staff were and cleaning crew. Bubbly personalities on everyone.

Pros: Clean, helpful staff, decent continental breakfast.

Cons: Small room size for double queen

Pros: Great room and breakfast

Pros: Clean

Cons: Nothing

Pros: Nice location and clean rooms.

Cons: I had to take my car to quick park and could not leave it at the hotel for free when I took my trip to Texas.

Pros: The room was clean and relaxing, me and my mom really enjoyed our stay.

Cons: It got pretty loud in the pool area but i understand that cant be changed.

Cons: Parking charges are EXTREME

Pros: Every thing was nice

Cons: The prices it was good over all

Pros: Great staff and really nice rooms. The place also smells amazing!

Pros: very clean and friendly staff. From the valet attendant to the desk clerk, smiles and attention paid to our requests. Thanks for helping make our vacation a success from the beginning.

Pros: Everything! I did have some trash behind the table between the beds but The room was still nice!

Cons: It was nice

Pros: Pretty cool view if you chose tarmac side room.

Cons: There are some noise from the jet.

Pros: Pretty view, convenient location

Cons: Pillows were some of the worst I’ve ever slept on. No coffee in the morning. There was some in our room but no cream and sugar. Also, the small travel shampoo was part opened that was in the room and some had seeped out. This tells me that it was reused from the last guests as the bottle was also half full. Gross, especially with COVID. I found that the fact that this was acceptable but yet no coffee station or anywhere to even get coffee besides room service was ridiculous and makes no sense.

Pros: The location of the hotel is fantastic for access to the terminal, it is always impeccably clean, the staff is very friendly, just everything about the hotel is great

Pros: Location

Cons: Need to open more dining tables. Bar only had 6-8 tables. We understand Covid concerns as we are both physicians, but there was plenty of space available and 6-8 tables for a hotel of this capacity is ridiculous!!!

Pros: Bedding was comfy and warm. Room was spacious (standard king) and well appointed.

Pros: Location

Cons: Beds were terrible,hard and small

Pros: Location

Pros: Customer service was beyond my expectations

Pros: Overall it was a really nice place to stay. The room was clean and comfortable. It has nice amenities and decor throughout.

Cons: The food we ordered from room service wasn’t the greatest and was super expensive.

Pros: Easy to get to, beautiful view of the atrium, quiet, and a comfortable bed.

Pros: Overall hotel amenities were great, and food was good (although the crab avocado toast tasted like chunky lake water).

Cons: The doors separating the rooms was like an echo chamber. The customer in the next room coughed all night, and it seemed to be amplified through the separation doors. As well, when he got on the phone at 5am the next morning, we could hear every word he said, again like he was standing right up against the separator doors. Once he left his room, I opened up our side of the separator to see if he had his wide open. It was closed. Overall we had a pretty bad night's sleep due to this poor design.

Pros: Location and restaurant.

Cons: Our air conditioning did not work, the heat was left on.

Pros: Everything i don't eat there but I imagine , its delicious

Cons: A God blessing

Pros: Comfortable, quiet, accessible to airport

Cons: Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.

Pros: Very nice for early morning flight. Staff was friendly and helpful.

Pros: A heavenly oasis conveniently located

Cons: Absolutely nothing - it was fabulous!

Pros: Airport location

Cons: Nothing

Pros: Staff and food was great.

Pros: The burger place inside hotel had Phenomenal food at a reasonable price !

Cons: Being told to wear a mask by breakfast cook. He was behind plastic barrier. Made no sense to wear a mask. He didn¿t wear gloves when he touched my plate

Pros: Very friendly staff and the room was clean and had extra hand sanitizers available. The hotel shuttle was very good.

Cons: The HVAC was really loud when it was running and woke us up throughout the night.

Pros: I didn't have time to eat. But I was greeted with a great amount of kindness and attention!!!

Cons: I liked everything!!!

Pros: Nice and clean. A great location. I love how the room had a separate area for the bed and 2 tvs was cool.

Cons: No

Pros: Very clean and well maintained. A+ for that. The rolling ottoman in the sitting room of my suite was cool. Efficiency in the A/C of the room was good. Hot breakfast was tasty and coffee was acceptable. Server at breakfast was polite and helpful.

Cons: Special requested for least walking as possible. Was put on floor 2 at back of hotel. Got lost trying to find lobby since there are no maps or indicators of where that would be. Sweaty and out of breath when I found it. "6am breakfast" did not open til 620. No menus. It would be quite simple to print a few up in your business center. Hot breakfast was very good and the lone staff person responsible for all of us was polite and efficient after opening late. TV in sitting room did not work. Called front desk multiple times with no answer. Also called when I was lost. No answer. Finally fixed tv myself by unplugging and plugging it back in. Remote for bedroom tv was barely functional and quite annoying. (Pressing buttons multiple times before they would work). Pool is closed for Covid. You need to say that on your website. You need to post a lot of maps with "you are here" indicated. Or print up a map to hand out to guests. Again, a very simple task that could be completed in the business center. I feel sorry for anyone handicapped or senior trying to figure this place out. Whoever designed the rooms in endless corridors around a useless empty middle space is not thinking of anyone's comfort. In an emergency I would expect to be able to figure out how to find my way to the lobby. Can't do that without maps. The beds were barely acceptable and there are no screens on the windows. Fresh air equals bugs in your room. No answer at the front desk was my biggest complaint. That's unacceptable. And very frustrating. And unsafe. What if a guest needs help? With anything? Sorry no answer. You're on your own, thanks for your money.

Pros: Location, staff, cleanliness, & breakfast

Cons: My room it self had a few issues drawers, security safe, & refrigerator. ( front desk did offer to move me to different room)

Pros: Staff,bar,food area and the rooms. The staff are wonderful. The food is hot and great. And I love the rooms. I know it's clean and very cozy

Cons: Only thing is they need to clean the patio and bacolny more

Pros: Beautiful room, I'll definitely come back

Pros: The staff upon arrival to the hotel was fantastic, accommodating, and very welcoming. She couldn’t have been more helpful in assisting with refrigerating medications and freezing an ice pack for a long day of travel the next day. Burger & cook =fan

Cons: The early morning staff not so accommodating & irritated that she had to retrieve the ice pack and meds. Did not speak well of the previous shift staff in telling us airport Shuttle runs 24/7 anytime, vs her saying once every 30min. No breakfast As stated

Pros: The bed was amazing and it was so close to the airport!

Cons: Not enough outlets to plug my electronics in. Limited trash cans. The hairdryer didn't work.

Pros: Phenomenal staff! So helpful in every way. They are a very special group. So nice and go out of their way to help. Our stay was superb!

Pros: It was a great experience nice clean rooms.

Cons: Did not offer a discount for the second day I stayed. Rooms are older like old fashioned.

Pros: Overall I like everything the hotel had to offer.

Cons: My waitress service was very poor during dinner

Pros: Managers reception and breakfast were excellent

Cons: An older hotel, needs some refurbishing

Pros: It's one of the best hotels by DTW airport.

Cons: The internet in the business center was down the entire weekend.

Pros: Complimentary breakfast

Pros: Nothing

Cons: Not very clean out of date people yelling and running up and down the halls all night. Security was called Fellow customer in another room threatened to call police if they didn't stop.

Pros: The card key did not work at the pool. The pool was extremely out dated, and was leaking. The toilet did not flush and over filled. When I called to report it. They sent someone over, but did not apologize. The toilet still issues after.

Cons: The hotel seemed more like a best western than an embassy suites. From the outdated pool to the room, I was very disappointed. My brother and I also waited for a shuttle for a long time because the front desk told us the incorrect info.

Pros: Comfortable suite living area. Complimentary breakfast wasexcellent. Liked free cocktail hour.

Cons: There was no bellhop when I arrived and no carts available to take up my luggage. The staff seemed rather unconcerned. I've elderly and had to make three trips. Not good!

Pros: room was on the first floor

Cons: bathroom tub stopper was broken. If something fell in tub it would go down the drain. Just felt like it was a lot of money for this simple room. Nothing extravagant and had to call front desk for wifi password, wasn't given it when checked in.

Pros: room style

Cons: the room was directly accross from the linen closet & the maids woke me up were talking very loud all morning from 8:30 a.m on. they were sitting on the floor in the linen closet yapping. toilet was clogged. called maint twice 45 min wait.

Pros: the breakfast was great and the location was near where we were going

Cons: the hotel is in need of updates there is a old run down hotel next to it and thre is a lot of shady people that com over and hang out in there parking lot realy don't feel safe

Pros: Very nice hotel with elegant Decor indoor outdoor swimming pool with jacuzzi breakfast bar.

Cons: The receptionist voluntarily told my girlfriend that I previously stayed in the hotel why I was checking in creating a huge argument.

Cons: 1. The major problem is that the hotel is extremely noisy from jets taking off and landing all hours of the night and day. 2. The hotel guests (next) door were extraordinarily loud and noisy revelers throughout the night.

Pros: location is great and convenient to airport. i like that they include things like parking, internet, breakfast, and happy hour drinks/snacks.

Cons: This hotel is pretty dirty....things don't seem that old/dated, just kind of filthy like the house keeping staff does not take the time to wipe down and dust furniture or vacuum thoroughly. There was also some plumbing issues and consequent mildew smell.

Pros: It's not a hotel. It's a party palace

Cons: Where parents let there children roam the halls screaming while they get drunk. I had to open the door and tell a 4 year old girl to go back to her room. Of my 3 day stay a day and a half was nonstop noise.

Pros: Everything excite the maids

Cons: I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!

Pros: The facility was clean and the managers happy hour was good.

Cons: I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it

Cons: The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part

Pros: The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had

Pros: I loved the bed. Super comfortable. I also like how there are actual shampoo and conditioner bottles instead of a 5-in-one bottle.

Cons: I liked everything mostly. All hotels are a bit off due to Covid. I won't let it affect my review though. I did have a problem with the window not being able to open though. It was a nice day and I wanted to feel the outside breeze.

Pros: It was very clean and very inviting

Cons: Some of the not so pleasant characters walking around

Pros: I enjoyed the very nice and pleasant staff. Very clean lobby and room. Very close to airport parking and the airport.

Cons: The remote for my room wouldn’t turn the tv on or off. I had to go up to it and touch it. Very hard to control the temperature in the room. Can hear ever door close down the hall all night.

Pros: It was a place to stay.

Cons: Bed was not made up as if someone cared.

Pros: The heater worked

Cons: The place had a creepy feel about it.

Pros: i hoped it would open at 5 am. we weren't able to access it.

Cons: room needed vacuuming, it was otherwise perfect.

Pros: Quiet and welcoming

Cons: Right off the interstate

Pros: Everything was great, will definitely visit again .

Cons: No concerns, had a wonderful visit .

Pros: The ease of parking my car and taking the shuttle to the airport.

Cons: The surprise $100 deposit for damages that was put on my debit card that can take up to 10 business days to come off! I’m traveling and need every dime I can get!

Pros: the bed & the shower

Cons: not enough tv channels

Pros: It was clean. Staff was friendly and professional. Great location by the airport.

Cons: Room was a little small, felt cramped.

Pros: location

Cons: We were not informed that there was only housekeeping on request. Bag breakfast was terrible. Marijuana smoke in my room and coming in vents to the point that we couldnt sleep and despite complaining over and over, to different staff members, they didnt

Pros: Loved the breakfast! The room was nice and clean, and the staff was very helpful.

Cons: Directly in line with runway, noisy at peak times. No need for a wake up call if your on the third floor.

Pros: Close to the airport. I was able to check in early.

Pros: Was upgraded to a Family room for no additional fee.. staff was excellent!

Cons: Breakfast buffet wasn't anything special..

Pros: The "EASY,CHECK-IN" & kind : front desk, were "SUPER."

Cons: The BREAKFAST "foods" needs,to be prepared better & better selections of foods.

Pros: Friendly check in, clean room

Pros: Professional staff; shuttle to airport; free 5:30 am start breakfast with a variety of hot/cold items.

Cons: No complaints.

Pros: The woman at the front desk was profession,helpful as was the manager who gave me her card. The walk in shower room was not what I wanted so they immediately changed it for me. Two great dining options right next door. 5 min from airport. Good breakfast.

Cons: There was not anything I did not like

Cons: The breakfast buffet was not re-filled, even though several items were used up.

Pros: Very Clean and Modern Room, Good Amenities, Close to Airport

Cons: Didn't receive wake up call. No Staff for Checking Out. Checking in Clerk wasn't Friendly or Knowledgeable though Manager was great.

Pros: The restaurant on site is awesome!

Cons: N/A

Pros: Location and Friendly staff.

Pros: The staff at the front desk was nice

Cons: The bathroom wasn't all the way clean

Pros: Comfortable . Clean and quiet .

Cons: No continental breakfast . Pre-package breakfast doable.

Pros: Great location and awesome staff

Cons: The restaurant being closed Friday and Saturday

Pros: Clean. Surprisingly new. It looks like a recently decorated room. Good facility and nice shower.

Cons: The hospitality feeling drops. The cleaning staff are reluctant to greet customers, probably due to distancing reality. Even I greet them, they rarely respond. And it also seems less reception staff offering service. — I sent 4 emails and 2 booking system messages over 8 days ahead of my travel inquiring the shuttle service. Only one got replied until the very last day before my arrival. So no receptionist are checking emails anymore?

Pros: Quiet. Clean Friendly staff

Cons: Put hot chocolate in rooms

Pros: Everything

Pros: Nice and spacious, very clean, comfortable bed

Pros: Everything! I slept so good and i really dont want to leave. It was clean and very sanitized! I love the digital key experience

Cons: No complaints

Pros: bed was super comfy.

Pros: Clean, friendly and quiet environment

Cons: It had only 1 chair that you can sit on.

Pros: It seemed very relaxing

Cons: No

Pros: The comfy bed & nice staff

Cons: Nothing

Pros: Front Desk, Room, Dining,

Cons: N/A

Pros: Very nice & attentive staff.

Cons: Old decor,A/C-heat unit didn't work properly & the comforter sheet set was very old,worn & outdated.

Pros: Ease of checking in and out.

Cons: No.

Pros: Outside sitting area was nice to relax at after returning back to hotel.

Pros: Located at airport, but very quiet. Wonderful,large room with king bed. Great chair & ottoman! Hotel is lovely & well-appointed. Super-quick check in and out. Loved Free Parking! Small, but very nice inside pool(chilly!)& hot tub. Room 132, will return!

Cons: Was disappointed with the very little water pressure in shower. Breakfast was $12 extra, so did not eat, tho it looked nice. Met family at Bob Evans across the blvd. Otherwise, all great!

Pros: The young lady who checked me in was extremely helpful and friendly. I liked that wifi was included.

Cons: It was fine for the discounted price I paid, but it would not be worth paying the full rate. It was clean and I don't have any complaints, but other than indoor access to rooms it really wasn't that much better than a Best Western or something similar.

Cons: No breakfast.

Cons: sound a/c so loud ,need to renew the system ..

Pros: location

Cons: it needs a remodel NOW!!

Pros: The employees' were great

Cons: Handicapped tube hard to use

Pros: ease of check-in.

Cons: none

Pros: Location to airport..large rooms...Keurig coffee / maker

Cons: No

Cons: Did not like that staff knocked on our door at 9 am and asked when we was leaving. Check out was not until noon. And it was very frustrating considering we did not get back to our room until after 1 am.

Pros: Very dirty

Cons: All of it

Pros: The food at the restaurant was pricey but very good. The room was quiet and clean.

Cons: Employees at the restaurant seemed more interested in each other than the customers.

Pros: Unexpected overnight when flight was cancelled. Best was that there was the prepay offer which was 58% off of regular rate. We frequently stay at Hilton Garden Inns.

Cons: Evening restaurant service. One bartender. Once cook. On kitchen assistant. They were telling customers it would be 35 minutes for a hamburger and "there are 8 orders ahead of you." Understandably, the staff was stressed. Breakfast service was good.

Pros: Convenient to airport and other hotels. Staff was nice. I left my shoes in the lobby and they kept them for me.

Cons: The elevator broke and I had to walk up 5 flights of steps with baggage. Bar didn't open until 5 so I went to another hotel that was already open.

Pros: The pool and hottub were great.

Cons: The ice machine was not working on our floor.

Pros: the lady's at the front desk were great

Cons: paying extra to change dates at the hotel

Cons: The air conditioner in the room was quite noisy.

Pros: Bag breakfast, but we understand

Cons: it was not very clean

Pros: proximity to airport and dining

Pros: Location

Cons: Breakfast ends early

Pros: Room 👌🏾👌🏾👌🏾👌🏾

Cons: They did not write down my request almost miss my flight.🤦🏾‍♂️

Pros: Very nice clean comfortable hotel & free shuttle to airport

Cons: The only thing I didn't like is there was no pool & the breakfast wasn't that great

Pros: Everything was great about the room of spacious and set up great a little bit Dusty spots and on the screen overall great hotel room

Cons: My door key wouldn't let me in from outside. All gd

Pros: Location

Cons: Rooms were clean but not the cleanest.

Pros: The hotel was really pretty and very clean. The staff were super friendly. I would stay here again. Very close to the airport and the shuttle drivers are very nice.

Pros: Just Location

Cons: the bed had hair inside the duvet, the shower smelled of urine and had mold in the corners, the heating was full of dust and dirt , when I turned it on I could see how it flew around the room 🤢 bad experience!

Pros: location. The price was good for the quality of the hotel.

Cons: The hallways are dirty. Spots on the carpet and trash laying around. With the covid virus we was not able to judge the breakfast. The bag to go was just ok. Muffin was dry, definitely stale.

Pros: The location.

Cons: Parking costs 20/day...

Pros: The room was awesome!

Cons: Not at all

Pros: It was clean and location was good.

Cons: Thought there was a restaurant.

Cons: Staff very poor. Front desk.

Pros: The staff was very friendly and accomadating!

Cons: The shower floor was not clean

Pros: Breakfast was good. Everything was super clean.

Cons: The queen sized beds could of been more softer.

Pros: Location and the shower was awesome

Cons: The bed wasn't the best.

Pros: Close to the airport

Cons: When I got to the hotel, there was no staff to greet you in any way, a lady sitting on a remote corner ask me "what do you need" as a greeting. I received a room and when I got to the room I noticed a bathroom shower walls cover with mildew. ColdBreakfast

Pros: I did not expect much. I was only looking for a place to sleep near the airport. The price was very good, so what the heck. It was actually a very nice 3+ hotel. We only slept for 4 hours before shuttling members of our group to the airport.

Cons: No

Pros: Front desk was friendly even at midnight.

Cons: Bugs in the bathroom

Pros: The suite has a second full bathroom which was great for our group.

Cons: Nothing....it was a great hotel.

Pros: location was convenient.. breakfast was fine..

Cons: Not really.. it was alright..

Pros: comfy bed. reliable shuttle to airport.

Cons: carpets in hallways were stained and seemed dirty. prior to our visit, the front desk person who answered the phone was not very polite or helpful. however, the front desk staff when we arrived and left were great!

Pros: The room was updated, clean, and comfy. Was everything you hope for in a hotel room after a long day of traveling.

Pros: Clean and comfortable

Cons: There was no shampoo & only one pack of regular coffee

Pros: convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan.

Cons: faucets and knobs in tub were loose and almost falling off.

Pros: Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful.

Cons: Everything was fine.

Pros: Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!

Pros: Room is clean

Pros: Just reopened. Consequently low occupancy. Therefore great service. Good on-site restaurant.

Cons: Hard to find temporary main entrance.

Pros: The stay was amazing...very relaxing! Can't wait to return in a couple of weeks! Again..great job Delta 👏

Cons: The only slight issue was the shower door...or the lack there of! It made for the floor to get wet everytime we showered! Also due to remodeling of the property the original entrance is blocked off...so finding the new entrance is a little difficult! Other than that everything else was exemplary..I was relaxed even with my child with me...great job Delta 👏

Cons: One of the bed mattress had and odor

Pros: The clean room

Cons: Wasn't able to get in the pool no breakfast

Pros: The bed was nice

Cons: Very small bathroom and they charged me $7 to park in their parking lot which was practically empty

Pros: Overall service was great

Cons: No

Pros: Great rooms! the views!!!

Cons: N/A

Pros: This is our second stay here and we love it. Clean comfortable rooms, helpful staff and an excellent restaurant

Cons: Nothing

Pros: Concierge lounge

Pros: Location, facilities & staff

Cons: Expected parking to be free while I am currently not available to answer your text. based on friend’s previous experience. Cost per day $9.

Pros: There was nothing I liked about this hotel.

Cons: The room was dirty and unorganized. Bed sheets were stained and had seat marks as if someone had sat on them. Desk and tables had cup stains. Bathroom towels were unorganized and thrown under the sink. Water stains on all fixtures. Very poor experience.

Pros: Room service

Cons: No

Pros: Near airport

Pros: All staff were very nice.

Cons: The beds were horrible and not comfortable at all.

Pros: Very convenient location and newly renovated. Very nice.

Cons: Some staff interactions were a bit cranky but overall very nice experience

Pros: easy to get room on the fly. I had missed my flight and found myself in need of a place to sleep! the shuttle bus driver knew i was looking for him and he waited for me.

Pros: Staff was great!

Cons: The room was a little run down. In the bathroom there was some wall paint chipping into the floor. Overall the cleanliness was good though.

Pros: No comment.

Cons: No comment.

Pros: The room black out shade worked great!!!!! I travel all over the world and I always have to fight with curtains and blinds to keep the light out.

Cons: Vending machine area only had sodas and drinks. It would have been nice and convenient to have a candy and snack machine rather than going to the lobby shop for extremely priced snacks.

Pros: Staff was terrible- filled a formal complaint with Marriott as well.

Pros: The room was very nice there

Cons: There was some kind of large lady party (I love large women ) but they were partying in the rooms and I could’ve hwy much sleep

Cons: Did not get the price for the room that was quoted.

Pros: Great staff, new interior, right next to the airport.

Cons: Someone's dried up contact lens was laying on my floor. The room could have been gone over a little better.

Pros: ok as advertused ( complaint continued from below ) the front desk sent two packages of microwave popcorn with no microwave in room to pop so totally useless

Cons: maids stole small items from room stole hair brush perfume and a full bag of popcorn from room. wife was saving full refill from day before movie we went to so she could have it for game of thrones when we complained about front desk nothing was addressed

Pros: Delta Hotel is located near Detroit airport with a reliable airport shuttle. The hotel has a new lobby, restaurant, and room upgrades. Delta Hotel is the best choice at Detroit airport because of these recent upgrades and airport transportation.

Cons: The air quality in the room was TERRIBLE! I began coughing in the room after only 30 minutes. I personally cleaned the air filters in the window unit and closed the vent in the central system in the bathroom and was able to stay in the room.

Pros: Room was large

Cons: I would rate it equal to most Hampton Inns. Okay but certainly nithing soecial to merit 3.5 stars???

Pros: The transit bus drivers to airport were very congenial and helpful.

Cons: Elevators broken - got in past midnight and got lost when desk attendent,  sent me on a wild goose chase with all my luggage to the only working elevator which I could not find. Had to go all the way back to lobby, bus driver helped me find room.

Pros: They upgraded me this time with a remodeled room after all the elevators were broken the week before and I could not find my room. Countertops were still marred with stains but cleaner than my last room last week. Staff was nicer than hotel employee&

Cons: Doors to the rooms slam shut and you are startled by your neighbors doors slamming in the evening.

Cons: Many things were not maintained there was a broken elevator, so used the stairwell but there was a broken door handle making it hard to get back out of the stairwell.

Pros: Location to the highway. Easy to get to downtown Detroit.

Cons: Felt like they slightly remodeled an America's Best Inn or something. It was fine..nothing wrong with it. Just felt like a cheap hotel.

Pros: This hotel is beautiful, modern and clean.

Cons: There were hidden charges , breakfast was communicated to be included which it was not ( very expensive options) , Rude house keeping staff that practically push you out of the rooms hours prior to check out times. Wait staff in the Metro were unfriendly.

Pros: 1st level rooms available

Cons: Trash x waste left in the room

Pros: The staff and breakfast.

Cons: Updates to the rooms.

Pros: Price and lication

Cons: Construction

Cons: The power went out and there was no communication regarding this matter. They then tried to close the lobby bar despite the fact that we were paying cash for drinks and did not want to return to our rooms with no electricity.

Pros: Location is close to where i needed it to be

Cons: Lots of things are showing wear and tear in the rooms. Not sure it was a 3 star.

Pros: The room was nice. Just remodeled, but the ceiling in the bathroom was cracking and falling

Cons: The hotel couldn't hide that it was an old facility that had new touches put on it -- but it was not 3.5 stars.

Pros: Close to airport

Cons: Cleaning staff in hallway making it difficult to get to room for a couple of hours. Renovation of walls making area seem under construction

Pros: Under staffed front desk, inexperienced clerk!!

Cons: Staff

Pros: Staff

Cons: My room was not available and there was not enough lighting. No hot tub either

Pros: This is not a3.5 star hotel

Cons: The place is run down

Pros: I was booked for two days. After day one housekeeping wanted to clean my room at 6:30 am and again at 8:00 am. At noon the front desk called asking when I would check out. They deactivated my card and I couldnt get back in my room. Room service was goo

Cons: Room was at the end of a long hallway. Other doors did not work.

Pros: The room was very dirty. Hair on bathroom floor. Hallways and elevator very dark, dirty, dingy.

Cons: Needs a good cleaning and see maintenance.

Pros: About the only think we liked was the location. Honestly everything else was horrible.

Cons: We were put in a handicap room. Shower had a non-removable chair that made taking a shower almost impossible. We had no water pressure. Room wasn't made up while we were gone. Not a good experience at all.

Cons: Light kept turning on due to movement and pillows smell real bad

Cons: The whole experience was a disaster. After checking in I left the room. Once I came back my belongings where gone. The staff was not helpful at all. When the GM finally called back(Monday it was 3 days later) he still wasnt apologetic. Never again

Pros: The bed was comfy.

Cons: There are lots of things. The room was ok. Not great. The bathroom was dirty, weirdly constructed and just plain nasty. The hallways looked like a prison. Both then indoor and outdoor pools were closed for renovation, and we selected the hotel for them.

Pros: Decor

Cons: No bathtub Secretions found on handle of bathroom facet after cleaned by housekeeping. Room temp 61 .Heater not working properly.

Pros: Location

Cons: There's a random 46$ charge on my card from a day I wasn't even at the hotel. I used room service once that costs $10 total. This is unacceptable as they haven't returned the 25$ incident deposit either. I'm so sick of places taking my money w.o permissio

Pros: The location and shuttle service. The rooms were clean. The bed was comfortable.

Cons: The room was cold near the window area. The heating unit blows air so hard that it is impossible to sit and work at the table, but unfortunately that's where they put the counter and chair. And the AC was loud. They need a radiator type heating instead so a person isn't woken up every time the AC kicks in which is often. And better insulation near the window.

Cons: 1. This hotel does not deserve any stars, let alone 3.5 stars!

Pros: The hotel was beautiful, bed and pillows were very comfortable.

Cons: Power went out in the middle of the night, not the hotels fault, but The Sheraton had coffee and toast ready for the quests immediately, and a full breakfast shortly after. The Radisson offered us a bottle of water. No real apology-disappointing.

Pros: Hotel employee was extremely friendly and helpful. The bed was comfy and the room was good sized room.

Cons: The bathroom had mold on ceiling in the bathroom. We only stayed one night so I didn't notice it until the morning when my gf took a shower. Then the odor from the mold was so bad that we had to close the bathroom door. Just Ridiculous!!!

Pros: The rooms were immaculate!!! Deeply sanitized

Cons: People across the hall allowing doors to slam

Pros: The best was the comfortable beds

Cons: The rooms were decent, but the sheets could have more cleanliness about the smell, also the toilets didn't flush very well. The towels were semi clean still had some smudges on them. This was my second stay, the first was decent so this second time is same quality. The last thing is they charge you total amount of your room and security deposit all at the same time, it wasn't like that before. Next time I come home I will be going some wheres else.

Pros: Everything else great I really love this hotel that's why I stay so long

Cons: Just would like to make sure housekeeping get inform better on turn over

Pros: The room was really clean and bigger than I expected. The staff was really friendly and helpful!

Cons: Not applicable.

Pros: The front desk staff was wonderful! She even printed off our boarding passes for us!

Pros: Bed!!! and all the pillows!

Cons: hotel run down and looks old

Pros: I was pleasantly surprised by cleanliness

Pros: The staff was very helpful and the bed was very comfortable.

Cons: The bathroom was not clean. Hair and other unsanitary bits on the toilet and there was a dirty washcloth in the shower. Tv remote was missing. The main areas of the hotel are in a state of disrepair.

Pros: Bed was comfortable and room was quiet.

Cons: There was food from a prior guest in the refrigerator so it made me wonder how thoroughly it was cleaned.

Pros: The staff was amazing and the room was very clean I love my stay

Cons: Nope

Pros: The proximity to Detroit Metro Airport.

Pros: Location to park and ride.

Cons: Sheets were dingy, pillows were small and uncomfortable. Ceiling in bathroom has cracks. Toilets paper holder was bronken and left on back if toilet, half was in wall sticking straight up. If someone were to slip out of shower they could of been impaled

Pros: I like the fact that it had a shape price clean rooms a helpful staff and location was great I

Cons: One of the things I did not like about this hotel branch was that when I stayed in Canton it was only a $50 deposit but in Romulus they wanted $100 deposit

Pros: The location and staff was awesome.

Cons: Although the breakfast staff could’ve been better. I still enjoyed the options. More options would be great. Hopefully the juice machine works next time.

Pros: Hotel is very clean,staff are very nice.

Cons: No having breakfast but I understand it’s probably due to Covid right now

Pros: Beds were comfortable and felt clean.

Cons: Breakfast was just ok. Pillows where tiny, like couch throw pillows. Room was tiny. Checkin line was insane at all hours. Be ready to wait 30 minutes to an hour to check in

Pros: Good breakfast

Cons: It was okay for the price. Basic accommodation

Pros: The staff made the experience the best.

Pros: Great value for money

Pros: Amazing this was only a 2 star and the Extended Stay was a 2.5 - night and day difference in hotels. This one was FAR better and more clean and much better.

Cons: The staff wasn't the most friendly - but all in all they got the job done.

Pros: Had a flight cancellation and stayed here. On entering the room we were greeted by a strong chemical odor. When ready to sleep pulled the covers back to discover soiled linen. Called the front desk to replace it. What a disappointment! No compensation!

Cons: Dirty linen, strong chemical odor in rooms. Overwhelmed staff.

Pros: Clean, great beds, friendly staff. I was concerned by the low price, but it did not reflect the quality of the experience.

Pros: The hotel was located near the airport that made our trip easier

Cons: At check in our Cable was not working. We called the front desk and they said they were working on it. Three hour later we called again and they said "anytime now". At 8:30 I went downstairs to get pillows after calling the front desk. The hostess was alone and couldn't bring pillows to me. I asked again about cable and said he was working on it right then. At 10 pm it still didn't work. We missed a lot of basketball games we wanted to watch and felt decieved that they didn't tell us at check in.

Cons: The fact that it was not a pool an they were remodeling

Pros: The staff were friendly and accommodating.

Cons: The room was gross. There were stains on the carpet and it was just not very clean. I called my wife and said, "You'd never stay here and you'd never walk barefoot across this carpet". She's too picky and would have immediately asked for her money back.

Pros: The Baymont Inn and Suites near the Detroit Airport is very nice and clean. The staff is very pleasant. We would stay there again when in the area.

Pros: There was hot coffee. It was close to the airport so I could catch the shuttle and not have to catch a cab to the airport. Very convenient. I was rushing and forgot my dentures and my designer coat that I've had forever in the room. I called and the first person who answered have the standard no it's not in the room. That room has been serviced and it didn't turn in the lost and found. But the second person went and actually looked, found out that the room hasn't even been cleaned and my items were in fact in the exact place I described them to be. I believe that she is also the same person who I was conversing with while waiting for the shuttle. She also helped me zip my suitcase. Above and beyond the call of duty. Her actions made my bad trip better. Also made this review better.

Cons: The room was small. It wasn't as upgraded as some of the other places I've stayed. The pool want open and their want any breakfast options offered. The refrigerator had a funky smell.

Cons: Everything

Pros: Brown bag breakfast due to COVID 19

Cons: Noise from floor above. Sounded like elephants walking around

Pros: breakfast bag, due to covid but didnt think it was so great.

Cons: I booked a room with a king, went up to the room after a 14 hour day, and found 2 queens, back down to the lobby and we were reassigned. But staff was very apologetic!

Pros: Easy parking and shuttle was on time early in the morning. Restaurants walking distance away which was nice as well.

Cons: It suited us just fine.

Pros: Staff at the front desk

Cons: Bathroom smelled when fan was turned on. Art work on walls needs dusting. Bedding too thin/not comfy. Bad storms happened...power surges and internet/cable stopped working, ended up leaving and having my money refunded.

Pros:  

Cons:  

Pros: Overall it was a decent place to stay!

Cons: Not happy when I found they were charging me an incident fee without any knowledge. My receipt said $98.34 and bank reflected a $120.00 charge. I barely used the room but to sleep and brush my teeth. They need to be up front about this charge.

Pros: The location

Cons: My bed had a large wet spot, someone had pee on it and the cleaning staff still made the bed. My purse was sitting on the bed for 2hrs before I found the wet spot so it now smelled of urine. They did move me when I complained at 9:20 pm.

Pros: When we originally arrived we booked a king room to stay overnight before the flight. Upon our arrival we were told that we were going to be upgraded to a suite on the third floor. The room was nice had two televisions a small refrigerator and was quiet. Thumbs up to the staff

Cons: Would like to see cameras on each floor to look after the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older people run up and down the hallway. There were some that were just drinking out in the parking lot and those people contributed to all that noise on that previous floor. But otherwise it was great

Cons: Good thing I had my portable alarm clock. We were never called at 4:45 for our wake-up call as we requested.

Pros: Reasonably price with park stay fly feature. Close to airport parking. Friendly staff

Cons: Rooms are getting a bit dated but not bad for the money

Cons: I was charged more for parking & it didn't say it would cost more to park.

Pros: The location and easy access was excellent.

Cons: A little out dated.

Pros: Staff was helpful. Room was great. Will stay there again

Pros: The hospitality

Cons: The deposit for Incidentals was too high

Pros: My suite was a great size and bathroom was spacious.

Cons: The free breakfast that was offered ran out of food quickly.

Pros: The sofa area in the room and the glass shower

Cons: The male desk staff kicked out a group of young ladies maybe 4 or 5 for a party but the people next door to my room had 15 people going in and out the back door all night loud talking loud in front of my room maybe he was scared they were black males and he was white but it was ridiculous and the stench of marijuana kept blowing under my door

Pros: Close to the airport and not to far from down town.

Cons: Not enough signage indicating where the hotel is and outside lights were off making the front entrance dark at night.

Pros: That the rooms were suites

Cons: The baseboard was peeling

Cons: Good location close to the airport n free breakfast too.

Pros: We came to the area to celebrate my daughter's bday with my 3 small grandchildren. We said that we wished we had stayed there the previous night as well. Also the staff gave me a handicap room bcz I had just suffered a knee injury.

Cons: YES, there was no Kleenex box in the room anywhere and only 1 roll of toilet tissue. :-( Needless to say by check out we were totally out!

Pros: It's cozy beds & quiet besides housekeeping bothering you all the time even when you have a late checkout. The staff at night is great ! Ive been given a hard time even with my platinum premiere status in the day. Nice hotel Great prices!!!

Cons: 3 different rooms had grossed out mildew under shower doors Different floors. One housekeepers phone conversation about someones Grandmother woke me at 8:45am very exhausted no sleep because of that & dosed off behind the wheel driving that day.

Pros: Staff very awesome,cleanliness of the hotel & location to the airport

Cons: Pool very small

Pros: Nothing but the bed!!

Cons: The bed!!

Pros: Cleanliness & friendly staff

Cons: N/A

Pros: The rooms were spacious and perfect for our family of 4. We've stayed at many hotels before flying out of Metro Airport, and this was our favorite. We will definitely be back! Great staff too!

Cons: The only downside is there no restaurant on site, or room service. However, there is a restaurant within a few steps from the hotel that we got really good carry out from.

Pros: quiet - easy check in - great staff

Cons: black mold in the shower & bathroom - light out in the bathroom - shower leaks like crazy

Cons: OUR ROOM WAS THE VERY FIRST ROOM IN THE HALLWAY OFF THE LOBBY AND BAR AREA. WE HAD TO TURN THE A/C TO ON SO IT WOULD RUN ALL NIGHT WITHOUT STOPPING JUST SO WE WOULDN'T HEAR ALL THE NOISE IN THE LOBBY AND HALLWAY. ROOM WAS NOT VACUUMED EITHER DAY.

Pros: Comfy beds, beautiful bathrooms

Pros: Our flight was cancelled so we had to stay the night. The shuttle was on time both ways. The staff was kind and breakfast was good.

Cons: Pool and hot tub very very small.

Cons: Yes. Shuttle driver talking on bluetooth phone almost entire ride-dangerous! They wouldn't change me from a 1st floor room. Pillow smelled like a man's greasy head and did not look that clean; was hard to even get clean pillow case. Staff unconcerned.

Pros: The hotel interior was beautiful and the room was fantastic. Wished I had a little more time to enjoy the space, really.

Cons: The parking situation was not terribly clear and even after asking a front desk person I am still not certain I understand how the parking payment works when I get back from my trip.

Pros: Very clean and spacious! The staff at check-in was very friendly as well.

Cons: Unfortunately there isn't a good deal around the shower door so the water ran out and into the floor. Had to use all but one towel to mop up the floor.

Pros: The hot tubs

Cons: Entire hotel needs to be vacuumed or carpet needs to be deep cleaned. So much debris on the carpet it’s not even funny. Nets are flying in the rooms as well.

Pros: Very close to airport, bed was comfortable with lots of pillows, and desirable businesses close by. The staff was friendly and accomodating and parking very accessible!

Cons: Breakfast could be better. The door which housed the fridge had a hinge that needed repair and we would have liked a morning paper. The key card stopped working which was inconvenient.

Cons: The receptionist Judy did not help with parking or making our stay more reasonably priced. She simply said that it was “too late” to change the reservation to save money on parking and charged us full price for parking. Very disappointing and lazy.

Pros: I left before breakfast was served, and was offered food “to go”, but I declined. A very kind and appreciated gesture.

Pros: It was conveniently located to the airport.

Cons: Parking is not free!!!! I was traveling out of state and was parking my car at the hotel. I stayed the night before, and expected to be able to park my car there for free, as every other hotel I have stayed at. Not this one! I was charged every day.

Pros: the room we got was a king suite with a whirlpool and overall, the experience wasn't *that* bad for the price. we had some big issues but we thought the cleanliness of the room was good and customer service was great.

Cons: everything was fine besides the whirlpool in the room, the fact that the walls are so thin, and subpar breakfast. the whirlpool had these fuzzy pieces of fabric (like one of those fuzzy scarves got caught in there for some reason) stuck in the blowers and every time we would turn them on, the fuzzies would come out. we brought hot tub cleaner with us luckily so at least it was sanitary to our standards, but we thought it was still disgusting. we didn't end up requesting a new room cause we didn't want to be those people and it was something we could handle, but always check the whirlpool beforehand. the other issue is the sound outside of the room. i don't think it would've been a problem if we were farther away but being by the front desk gave us an inside scoop on basically everyone's issues. its not that practical when you're trying to relax. lastly, the free breakfast there just wasn't good. we found it strange that you could actually eat at the bar at night, but in the morning they would just give you microwavable gross breakfast sandwiches and muffins.

Pros: Clean, location.

Pros: Location was perfect for our short visit

Cons: Late night staff was not friendly or courteous in my opinion. Key cards didn’t work on two different occasions. Staff tried to “explain” to me what I must of done wrong. Only problem is, I install these systems for a living. So no, it

Pros: It was close to the airport and family members. It was relatively quiet and the beds were comfortable. We opt for no room service while there due to COVID-19 but the room was clean and tidy upon our arrival. A continental breakfast/ snack was available.

Cons: The on-site restaurant was a disappointment as some menu items were not available due to Covid-19. You will need to plan for your meals as Michigan does not have dine in restaurants at this time. Otherwise the stay was great!

Pros: Friendly service Clean hotel Fridge and microwave free Free shuttle Warm heat Confortable blankets and pillows Large bathroom mirror

Cons: Small amount of Shampoo/conditioner

Cons: Not clean and old

Pros: The pleasantness of the staff and the room accommodation.

Cons: No

Pros: The comfortableness and the style of the room

Cons: No

Pros: Employee checking me in at the desk and cleanliness of room.

Cons: No

Pros: Cleanliness and staff

Pros: cleanness and easy access. great breakfast

Cons: no

Pros: Great price, clean, comfortable bed

Pros: Location

Cons: This is not a 3.5 stars.

Pros: Close to Airport

Cons: This was NOT a 3.5 star hotel. It's a plain old Comfort Inn. It's a 2.5 star hotel. I paid too much!

Cons: The room smelled like urine and very unclean

Pros: the room seemed to be crowded.

Pros: Close proximity to the airport. Excellent continental breakfast.

Cons: It was noisy secondary to the airport.

Pros: Free breakfast, free internet, and location was very close to the airport.

Cons: Shower and shower head were very short. Rooms was extremely dry. The TV and Remote were a pain to use. Remote was very slow to actually do things on screen.

Pros: Location

Cons: Some staff great Majority especially barstaff

Pros: The location is outstanding. Literally right off of the interstate and less than two minutes from the airport!

Pros: The room have a nice thing mini-fresh microwave

Cons: I check inn one hour before the check inn and they charged me 29 dollars!! Thats ridiculous!! And they dont have tub , you have to shower standing up and no swimming pool available

Pros: Close to DTW airport with free shuttle

Cons: The entire hotel seemed too warm and humid, and smelled like a dank basement.

Pros: Really liked the cleanliness and the staff was very nice

Cons: Did not like not having hot water for the first day. Front desk waited until I finished checking in to tell me the boiler was down. Was told it would be back in service by 16:00 but did not get hot water back till next morning

Pros: Very convenient location.

Pros: It's a pretty nice hotel, but it's overrated. It's not a 3.5 star. It' should be listed as a 3 star

Cons: The location

Pros: Clean rooms, nice facility.

Cons: Airport shuttle wouldn’t pick me up at car rental depot even though it’s right there. Told them I was alone and traveling with my three year old and had a lot of luggage as well. They suggested I tried “talking the rental car company into it”. The only other issue, though it WAS an issue, was the obnoxiously loud doors and auto shut mechanisms on them. Took a long time to sleep with those things slamming every 2-3 minutes.

Pros: Location

Cons: Old shabby hotel. I was expecting something better.

Pros: Room was clean, morning staff was nice.

Cons: Night staff was unhelpful. We waited for an hour for our pickup (called multiple times to ensure we were in the right spot, but he rushed us off the phone. Turned out we were in the wrong spot). The shuttle dropped us off about 1/4 miles from the hotel.

Pros: It had a restaurant and bar. Clean and close to the airport. Shuttle was prompt.

Cons: Desk area was small. Outlet on the lamp did not work. Not close to any other eating opportunity but the area did not have much so not necessarily a hotel issue. there was no convenience market or place to get drinks and snacks.

Cons: The toilet over flowed early in the am and flood the room tryin to run in grab towels and slip and hit my chin and face. Unfortunately I was there for mother of the bride and ruined my experience for the wedding photo and my trip.

Pros: Breakfast started at 4am (nice if you have an early flight to catch)

Cons: This hotel is in desperate need of an update. Air conditioned was obnoxiously loud and the shower head had a max height of 5'9"

Pros: prompt

Cons: charged us for bottled water

Pros: The location very new to the Airport.

Cons: I had dinner at the restaurant and the service was not good

Pros: Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.

Pros: The room I paid extra money to have was not given to me. I reserved a deluxe king room with sitting area and did not get that.

Cons: I asked for a room with a bathtub and was only given one with a shower. The hotel was noisy - and all sound travels through the hallways and into the room.

Cons: Not at all 3 and a half star.

Pros: Close to airport

Cons: Staff

Cons: This is a 2.5 to 3 star hotel NOT a 3.5 You need to change your ratings

Cons: 1. I got three bed bug bites during my 7 day stay. 2. Lots of traffic noise at night from Hwy I-96 at night. 3. The hotels 9.3/10 rating turned out to be based on 69 evaluations over a three year period; this is a statistically insignificant number.

Pros: There is no way that this hotel is 3.5 stars. The room smelled. I did arrive about 10 pm and no one was at the front desk. When she showed up, she answered the phone while she attempted to check me in. She did not speak fluent English nor Spanish.

Cons: I'm not sure how you call imitation eggs, rotten fruit and spoiled milk breakfast. The room smelled like sweat socks and the A/C unit buzzed and rattled all night. Horrible stay experience.

Pros: Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good.

Cons: The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.

Pros: Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning.

Cons: Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.

Pros: Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.

Pros: approximate to airport, clearn & staff was helpfull

Cons: lobby was extremely hot and humid, restaurant was ok... food not so great.

Cons: View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.

Pros: Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced.

Cons: Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.

Cons: If you unlucky at Room 369 you can’t have a stable Wi-Fi. Even I can say almost no Wi-Fi at room 369.

Pros: The staff was attentive, polite and professional. Greeted me right upon walking in, always answered any questions politely. Lobby and restaurant area was clean and comfortable. Bar tender was friendly, bar food was quick and fresh. I needed extra towels and coffee creamer, a maintenance man brought me some really fast and was super nice.

Cons: My heater/air conditioning unit was working properly. Couldn’t make it cooler or warmer and the water was pooling at the bottom of the shower. I called downstairs and a really nice front desk employee said a technician would come look at it while we were swimming. Came back 2 hours later and there was no difference. I feel I should’ve been offered another room, the hotel was not busy/packed. No trash bags in the trashcans and the sheets/pillows were really wrinkled. Almost looked like someone just remade the beds when another guest left. Drinks are pricey. On booking.com it said the room was $75, $90 after all fees and taxes. When I arrived it turned out to be $110.

Pros: Clean rooms and friendly front desk clerks

Pros: Ease of access

Cons: Star rating should be 2 1/2 not 3 1/2. Old hotel with the Marriott name slapped on it. Not clean enough for normal travel expectations, let alone during covid.

Pros: Great hotel.

Cons: No.

Pros: Bartender was amazing

Pros: Close to the airport, great service, and friendly staff.

Cons: No

Pros: This was nice and close to the airport.

Cons: It had snowed and the sidewalks were not cleared.

Pros: The location and ease of access to major freeways

Cons: Drink machines weren’t working .

Pros: Great location. Easy on and off highway

Cons: Breakfast was not very good. Staff was not friendly

Pros: Nothing

Cons: They are not clean it’s Covid 19 everything should be spotless

Pros: Clean, friendly service, nice room

Cons: Restaurant menu was really restricted but the food was still good.

Pros: Everything was good service and room

Pros: The room size the closeness to the airport and the price where great

Cons: The hotel is a little old

Pros: Refrigerator in room. Quiet.

Cons: None.

Pros: Bed was comfortable.

Pros: The Night audit was so sweet to me and had great customer service.

Cons: I had to have my room changed because the first room I was put in was not clean and I called ahead for a handicap room with toll in shower but I was still accommodated.

Pros: Price

Cons: Room was just okay

Pros: Location to the airport

Cons: The room had a very bad mildew smell.

Pros: The Bed's comfort & view, of; the sun rise.

Cons: Nothing comes to mind

Pros: Nothing

Cons: They charged $7 for parking my rental car. There was no complimentary water in room. When I called reception, they said I could come down and purchase water bottle from gift shop. I booked King room, and got queen room. They denied my late checkout req

Pros: It was close to where I was working and in general was okay.

Cons: No working ice machine on the floor, again. I had to return to the restaurant on my to go order that was not quite right. There was was dust and spider webs on my windows.

Pros: The room was clean.

Cons: Around 15 kids in the pool past 10pm

Cons: No parking fee of $7 /nt. Plenty of parking space in a suburban area ( not in downtown)

Pros: Hotel was convenient to get to and I enjoyed the closeness to the airport.

Cons: I called for X2 cribs to be in the room shortly after booking the reservation. When I checked in the hotel said it was taken care of. Only to find there was only one within the room. They couldn’t get another until 10:30 after numerous calls.

Pros: The staff, restaurant, and lobby were all amazing!

Cons: For that price point, why is there not a complimentary continental breakfast?

Pros: Very clean , good location

Cons: At 11: 30 p.m. a group of about 8 young people decided to have a party in the hall. Lots of laughter and yelling. Did not go in rooms , just stayed visiting one another , and partying IN THE HALL ?. Took two calls to the desk ,and sometime before some

Pros: location to airport

Cons: the room was run down and the humidity was very high

Pros: The hotel was ok until I woke up the next morning with bug bites

Cons: the guest services manager was terrible. He shouldn't be in hospitality. Very rude and useless I'm resolvkng issues. I don't recommend this hotel as long as he is guest service manager.

Pros: Location to airport!

Cons: Ice machine wouldnt work on my floor so I have to go up a floor for ice also the fN in the bathroom didnt work.

Pros: Staff was very nice & accommodating

Cons: Hotel is 1 star old, dated, motel. Not what u think carrying Marriott name. Everything was old,rusted, poorly repainted w lint blobs from roller. Curtains towels gray instead of white, sheets yellowed from sweat

Cons: 4 people out the party got a stomach virus

Pros: Close to the airport.

Cons: The staff was verbally short and disregarded simple resquests.

Cons: Near zero food options except their own restaurant. Sink and bathtub were cracked.

Cons: At check in, we were told our room was reserved for the following day which was not true as I had my reservation confirmation to show as proof. We we reserved two double beds but got a king room instead. Next day our room was never cleaned, heater will keep you up all night, room service had no clue on what they carry! Seemed one staff member seemed to care...will never stay here again. You get what you pay for.

Pros: Staff was friendly and helpful. The room was cozy and laid out well so it made my stay very comfortable. I spent the evening in due to the fact I was so comfortable.

Cons: Not one to criticize. I enjoyed my stay.

Pros: Location and cleanliness.

Cons: No luggage karts available. Horrible expressway noise kept my two grandchildren up all night and no entry to pool. It was 20 ° and had to walk outside with two kids barefoot to enter the pool. Worms and leaves all over the inside pool area and no restr

Cons: 1. The hotel room got very noisy from highway traffic. 2. A very large and illegal security deposit was required upon check-in.

Pros: Hotel staff was very friendly and helpful. I felt safe as a single woman traveler...to dine and stay at the hotel. Free internet, accessible from the airport and good restaurants nearby.

Cons: The orientation of the bed in the room, puts you more on one side. The mattress was worn on the one side and I ended up with tremendous back pain in the morning. I am in excellent shape and never experienced this before.

Cons: Front desk personnel, housekeeping.

Pros: Staff, the waitress was awesome. She was warm and friendly.

Cons: Trains, planes and automobiles. It was terribly noisy. The tub did not drain. The shower did not work. You could not switch from bath to shower completely, so there was very little water pressure when using the shower.

Pros: Adrienne, the waitress, was awesome. She was outgoing, warm and friendly.

Cons: The bath would not drain and the water would only switch from bath to shower part way. Half the water was still coming out of the tub spout when switched to the shower position. Mentioned the bath not draining to the cleaning lady as we left and she said "yes I know, maintenance is supposed to fix it". And yet they put us in the room anyway knowing of the issue. Mentioned all of this to the staff at the front desk as we left and I was assured the hotel manager was going to call me on Friday. It's now Wednesday of the following week and no phone call.

Pros: Personnel

Cons: seemed that restaurant was a bit overpriced.

Pros: Location

Cons: For a 3 star hotel... the room was missing an iron and i had to call staff who didnt believe it was missing .... the pillows smelled like a wet dog... and the mirror in the bathroom Was cracked

Pros: Ease of check-in.

Cons: Room was very small.

Pros: It was close to wherr I needed to be.

Cons: The staff failed to explain the parking, what entrance to use . Not enough handicap parking.

Pros: It was a very clean, well kept hotel.

Cons: But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.

Pros: This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event.

Cons: Hotel staff. Professional and courteous.

Pros: It was by the airport

Cons: Didn't have complementary breakfast and the ac in my room leaked in my bags

Pros: Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.

Cons: Everytbing perfexr

Pros: The bed was comfortable

Cons: filthy. Staff wasn’t pleasant. Bedding was dirty, staff didn’t even apologize or put on new bedding just dropped off a sheet to our room when we were away. hallways needed care. Linens and dirt everywhere in elevators etc.

Pros: Found parking not far from room, fridge was very useful, beds quite comfortable, decor tasteful. Lots of TV channels. Very reasonable check out time. Front desk personnel very kind

Cons: Difficult to communicate with airport shuttle driver. There was no complimentary snack or breakfast. Hot water in the bathroom was lukewarm. Sliding door but no patio.

Cons: The hotel stunk horribly!! I was told when i called that the pool was opened when it wasn't. There was a dog barking and whining all night long. The entire hotel reeked like weed, it was nasty!

Pros: The Bed is Awesome! Ate me alive! So comfortable!!

Cons: Nothing!!

Pros: Staff

Cons: Everything perfect

Pros: Staff was friendly

Cons: Internet was down so could not watch TV at all

Pros: Cost is reasonable for location and type of accomodations. Airport transportation available.

Cons: The shower-liner was dirty with brown stain lines

Cons: No breakfast... could be boxed cereal and individually wrapped bagels, etc

Pros: Location

Cons: I was there five days and only had my room clean once that was unacceptable.

Pros: The staff was very nice. Also the shuttle was also a very big help. The driver was also very nice.

Cons: The room was definitely not cleaned properly. There was hair in the sink and toilet. Dirty sheets were stuffed in a drawer. I used a Lysol wipe on the most touched item it was black by the time I was done cleaning the room. Very disappointed.

Pros: Everything except no jacuzzi and the Bristol closes too early in the am and then reopens later in the day. No where to buy a cup of coffee after 9.

Cons: Good for the most part.

Pros: Comfortable bed and accommodations. On-site bar and restaurant. Shuttle and excellent proximity to DTW airport.

Pros: location and transportation to airport

Cons: Didn't clean my room one day andwhen I spoke to the front desk at 10:30 they were going to give me some type of credit. CRICKETS when I left

Pros: Wonderful bed and pillows! Quiet rooms

Cons: No

Pros: First choice at DTW.

Cons: No micros in room.

Pros: Close to airport,mouldy

Cons: Mouldy smell, indifferent staff, even though paid reservation, staff saying no rooms available at 4.30 am. Very indifferent staff

Cons: Note there is aircraft noise beginning at 5 AM.

Pros: Loved the fireplace in the courtyard! Absolutely amazing being able to enjoy a fire at a hotel.

Pros: The room and location is nice

Cons: The night desk clerk was very unprofessional and rude

Pros: The reception area was very nice and clean.

Cons: The room had not been updated for decades. It had old wallpaper decor. It was just not terribly inviting.

Pros: close to airport, nice common areas, updated where it counts.

Cons: The Sliding Patio Door was unlocked when I checked in. WTH? Do y'all not follow a procedure to try and prevent worst possible scenarios? This is something you shouldn't have to contact the front desk about. Don't worry, I locked it and charlie-locked the patio door. Not on my watch.

Pros: Location. It was close to The Henry Ford and the Metro Airport Great breakfast

Pros: Didn’t receive breakfast wasn’t informed it comes with breakfast

Cons: Slow service late food broke toilet no hot water

Cons: They only clean the room after three days. We requested they clean after the first night in person at the main lobby desk and they assured us they would. When we returned that evening the room was still in the same condition we left it in. No towel replac

Pros: The staff was great, the pool and jacuzzi were open and available for the guests to use and the pool was a very comfortable temperature, I’ve been to other hotels and their pools were FREEZING cold. Clean, cozy and comfy up to date rooms.

Cons: I initially reserved a three day stay but I ended up staying one more day. The only complaints I had were 1. One of the drawers in my room had junk left in it from a previous guest. I called down to the front desk and they sent someone to clean it immediately🙂 2. The wall vents are rather loud and noisy, I didn’t make a complaint about it because there’s probably nothing they can do to make them more quiet🤷🏽‍♀️ it’s still kind of annoying though😒 3. When I added on the extra day I had to move to another room because the floor I was staying on was going to be getting some type of maintenance inspection, it was quick and hassle free adding on the extra day and I didn’t mind having to change rooms but the room they moved me to did have a couple of issues...the closet door wasn’t on track so it was hard to open and close and the bath tub was clogged so the water ran out extra slow when I took showers...nothing I would request a new room over but I did notify the front desk just to cover myself so I wouldn’t get charged for something I wasn’t responsible for. 4. They didn’t keep towels in the pool area so you had to go to the front desk to get them, it’s kind of dangerous to get out of a pool dripping wet and tiptoe to the front desk for a towel to dry off...pretty chilly too🥶

Pros: I love the view from the rooms with the balcony into the pool.

Cons: The staff rudely escorted us out of the pool. Claiming I didn't deserve my spot or had a pool key. I admit I did not go to get the pool key(by mistake) but I BRENDA Lynch did reserve a spot with the man at the front desk. When the staff member escorted me he was very rude and disrespectful. All to find out that I did properly reserve my spot.

Pros: Space was good

Cons: It was too many guest and parties. Parking horrible. Seemed overbooked

Pros: N/A

Cons: The noise from the pool was unbelievable!

Pros: I love the hotel just the staff was rude

Cons: The Reception that night was rude even the clerk that check me out and my room was cold Maintenance never came after I let them know and was told that they would check it out and all they had to offer me was something from the snack bar

Pros: Everything went well from check in to check out. Staff was friendly and following safety COVID-19 rules, I would recommend this facility to everyone.

Pros: Clean

Pros: Cleanliness

Pros: Loved this place

Cons: The tv didn't work consistently

Pros: The pool and the gym were my tops.we first stayed there it was being renovated, couple of weeks later bam it was all done. Fantastic !

Cons: Nah,my fav

Pros: Very clean and safe

Pros: location and cleaninlness

Cons: na

Pros: The location to my company office was it.

Cons: The hotel was under going renovations and it did seam to be a problem. On night one the phone in the room didn’t work when requesting a wake up call. I reported it 3 times over 3 days - never fixed or explained. Not the only issue with my room.

Pros: Very clean rooms friendly staff

Pros: Close to airport.

Cons: In the process of renovations. Only 1 out of 3 elevators worked.

Pros: The hotel seemed to be nice however renovations are currently being done.

Cons: Our Television didn’t work. The staff worker was unable to get it to work as well. He said we would receive a discount but that of course never happened either .

Pros: Hotel shuttle

Pros: The location.

Cons: The hotel was being renovated so the pool was closed, and the hallways were messy.

Pros: Nice size room

Cons: Very noisy, in the process of remodeling have to jump through all building material. Smell of weed all over the place, in the entrance in the rooms in the wholesale just every where

Pros: Nice clean, remodeled room.

Cons: Pool was closed because of remodeling

Pros: The location

Cons: They are under construction, no coffee maker in the room, no wash cloth

Pros: Each time I came into the lobby, I was greeted enthusiastically. All the staff were very pleasant.

Cons: Both nights had excessive and rowdy activity outside my door. Although I called the front desk twice, the activities did not stop until 2:16 am the second night. I had to get up at 6:30 am each morning.

Pros: The beds comfy

Cons: I wish the pool could’ve been open. But it’s closed due to the COVID 19

Pros: Freshly renovated room

Cons: The entire 9th floor smelled like marijuana smoke, enough so, to see it in the air.

Pros: Comfortable beds. Free parking.

Cons: Not the "Sheraton" level experience. More of a 2-star hotel. Dirty carpets and common areas. Very slow check-in. Zero amenities, while paying full price.

Pros: The hotel is under construction and not worth your money to stay. Dirty blankets and covers, not enough hygiene supplies, no coffee maker in the room.paid a $--- for the dirty, empty room while next door cost $-- a night with clean room better s

Cons: Will never stay at this hotel. Don't let outside of the building fool you. This hotel sucks. Waste of money.

Pros: Close proximity to DTW

Cons: Undergoing major renovation. Avoid until work is complete.

Pros: Close to airport. Locatio

Cons: Property wasn’t kept up. And it was under construction So it was an eye sore

Pros: Location

Cons: Yes! Nothing was open ! After advertising they would be. It an  inconvenience for them to have us there!!should priced out  about $--

Pros: The front desk check-In person was very nice.

Cons: I should have been informed it was under construction. The elevator was a major hike. I am recovering from hip replacement surgery and with luggage the walk to the elevator was too long!

Cons: the shower drain did not drain properly and caused issues also the stelite tv was iffy at best

Pros: the location and the front staff. The staff were very friendly.

Cons: Our room smelled strongly of smoke, it was not clean,people across the hall arguing loudly in the hallway.The room was far away from the reception, we had a lot of luggage. No one available to help us. Front desk didn't answer phone, had to travel to fr

Pros: very cooperative front desk

Cons: 1. poor shuttle service. 35 minute wait, unmarked van went by several times before driver identified as sheraton van. 2. 3 tries to get decent room. #1 stank of cigarette smoke. #2 tried to sleep, thermostat beeped like a smoke alarm every 15 minutes.

Pros: bar & kitchen were open late

Cons: No free breakfast. Old fashioned bathroom. Tub/shower combos are so last decade. Rounded bottom tubs are made for sitting, not standing and turning around. I hung on nervously to the grab bar.

Pros: There was nothing to like about this Hotel.

Cons: It was dirty, out of date, noisy, uneven carpeting in the hallways, the a.c. outside of the room was less than adequate. Failed to live up to the expectations of the Marriott brand. Will never stay here again.

Pros: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges

Cons: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges

Cons: Water was of for several hours. When the water did come back it was dirty and brown .

Pros: Starbucks coffee in the rooms

Cons: It was very, very loud. Both nights we stayed, we had problems with noise very late at night. the bathroom was not clean nor did the carpet appear to be swept. I would never stay here again.

Pros: Extremely friendly staff, everyone spoke to me and i mean every staff!

Cons: Shutttle pickup at the airport was slow

Pros: Comfy bed

Cons: Windows don’t stop sound loud echo from lobby area. housekeeping did not clean one day. When the did pass the door was left unlocked luckily nothing was stolen

Pros: The rooms were huge and the beds were very comfortable

Cons: The ice machine didnt work on my floor

Pros: Nice big room, comfy bed, balcony overlooking the pool. One of the best beds ever, soft, big. Room itself is pretty big too

Cons: The service was horrible. Slow. Manager did not care. He let the trainee do everything. Long lines. Wasted time. And the slowest elevators ever

Pros: Close to airport.

Cons: They never got the cable working which was unacceptable. Will never stay there again. Kids running around in hallways up until midnight. Not a good experience at all.

Cons: Very Dated hotel

Pros: I like the staff was very accommodating. They made a mistake with my reservation and quickly resolved it and upgraded my room. Excellent customer service.

Cons: Everything was great

Cons: Room location, squeeky room door.