Hotels near Detroit Metro Airport

Pros: very clean, comfy room, & good food at the lounge

Pros: airport location for early flight. Beautiful lobby

Cons: rooms need refurbishment especially the bathroom. Pretty fair walk with luggage from the shuttle drop off and no help offered

Pros: Great and friendly staff. Very clean facilities. Comfortable bed.

Cons: Everything was great.

Pros: It’s close proximity to our terminal

Cons: Wi-fi was not free. The hot tub was very weak and the refrigerator in our room was not cold. Did not offer much for the price of the room.

Pros: I appreciated that the hotel was able to accommodate our request for early check-in.

Cons: We stayed here because we had an early flight the next morning. I would not stay here again. The rooms were not clean, and the front staff was not helpful. It is expensive to get an Uber or Lyft because of the airport surcharge.

Pros: Location because I was waiting for a flight. It was clean. Lady that brought me a fridge was nice.

Cons: Long walk to my room (in a boot) Room service is ridiculously expensive for mediocre food. Check in people need smiles on their faces and act like they wanted me there even if they didn't. There's nothing really special about the room for it to cost $---

Pros: Great food at restaurant. The lounge area was a great place to meet up with friends or just curl up with a good book. Very secure. Easy check in and out.

Pros: Nothing

Cons: Horrible location if you are not flying. Not quiet and not very clean.

Pros: Easy access to sirport

Cons: No

Pros: Beautiful Clean Inviting environment

Cons: Long walk from entrance ways

Cons: I had itches on the bed could not sleep on the night.

Pros: SERVICE and quality meal

Cons: Difficulty in getting to and from airline security to hotel lobby.

Pros: Easy for a stay before or after a flight to DTW, very nice, quite and well appointed.

Cons: Room was a bit warm, A/C could be better, but OK.

Pros: Ease of access to DTW.

Cons: Construction started at 0700, pounding of the ground, shook my room.

Pros: Close to the airport

Cons: Swimming pool advertised but not open. No room cleaning in 3 days of stay. Mediocre food at the restaurant. Charged me half a day price for 3 hours late departure. Overall, this venue is heavily overpriced for the services provided

Pros: Close to airport and the Bed was extremely comfortable

Cons: Lobby staff could have been more helpful with luggage etc

Pros: The location of the hotel is fantastic for access to the terminal, it is always impeccably clean, the staff is very friendly, just everything about the hotel is great

Pros: Location

Cons: Need to open more dining tables. Bar only had 6-8 tables. We understand Covid concerns as we are both physicians, but there was plenty of space available and 6-8 tables for a hotel of this capacity is ridiculous!!!

Pros: Bedding was comfy and warm. Room was spacious (standard king) and well appointed.

Pros: Location

Cons: Beds were terrible,hard and small

Pros: Location

Pros: Customer service was beyond my expectations

Pros: Overall it was a really nice place to stay. The room was clean and comfortable. It has nice amenities and decor throughout.

Cons: The food we ordered from room service wasn’t the greatest and was super expensive.

Pros: Overall hotel amenities were great, and food was good (although the crab avocado toast tasted like chunky lake water).

Cons: The doors separating the rooms was like an echo chamber. The customer in the next room coughed all night, and it seemed to be amplified through the separation doors. As well, when he got on the phone at 5am the next morning, we could hear every word he said, again like he was standing right up against the separator doors. Once he left his room, I opened up our side of the separator to see if he had his wide open. It was closed. Overall we had a pretty bad night's sleep due to this poor design.

Pros: Everything i don't eat there but I imagine , its delicious

Cons: A God blessing

What a delightful lodging. We picked the valet stopping and despite the fact that the general cost was more than we would typically spend, it made our whole trek progressively charming. When we flew out, we were at that point lose. The room was rich and clean. The eatery inside was sensibly valued and had exceptionally great sustenance. The best part was the way consistent it made the start and end of the outing. Simple to get into the inn. Sacks conveyed directly to our room. Simple to get into the air terminal as it has its very own private security screening zone. What's more, simple to get into your vehicle toward the finish of a long travel day. Profoundly prescribe this for couples.

This hotel is located in Concourse A of the airport right between other gates and amenities. It has its own TSA checkpoint coming back with a very small contingent of Officers. Probably at peak times that can get busy although when I went through it was the shortest wait I have had in recent years. The rooms are Westin quality (excellent) with Weston heavenly rest mattresses. The food was good but not great at the conference I was at but the restaurant was very good. The fitness center was small but they did have a Peloton bike!

My husband has mobility issues and the hotel was very accommodating about bringing a wheelchair to our room and helping us to the handicap waiting area in the airport. I also left my coat in the room after checking out and the porter helped me retrieve it. The porter told me the Westin offers a coat check service for guests so you can leave bulky outerwear for the duration of your trip and pick up on return! Another really great service offered by the hotel is valet parking. Depending on the day you leave and return, the parking package that includes an overnight hotel stay may be less than the normal cost of parking in a lot and way more convenient since your car is brought to the Westin door for pickup and the valet helps load luggage - tees convenient! The hotel itself is gorgeous and the restaurant very good. I highly recommend the Westin for pref light stays in Detroit!

The Westin is the perfect choice if you are flying on Delta Airlines. Having stayed at many of the hotels near DTW before, this is the most convenient and carefree choice. The valet parking was perfect. Drop off the car, take your bags and check-in. The room was good, fresh and clean. There was no airport/airplane noise at all. The bed was very comfortable. A small detail that I liked, was they actually had 2 suitcase stands in the room. An extra robe would have been nice too. We arrived after dinner, so we did not use the restaurant /lounge but it seemed popular. In the morning, it took us exactly 5 minutes to get from our room to the Delta check-in/bag drop.

Pros: Comfortable, quiet, accessible to airport

Cons: Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.

Pros: Very nice for early morning flight. Staff was friendly and helpful.

Pros: A heavenly oasis conveniently located

Cons: Absolutely nothing - it was fabulous!

Pros: Airport location

Cons: Nothing

Pros: comfortable. A couple of decent restaurant within a quick walk. Very helpful front desk.

Pros: I chose this hotel because the park and stay service was that my car could remain on site and was security patrolled. The second reason was it was a totally nonsmoking hotel.

Cons: The only things I did not like were the drapes did not fully close and the bath tub had some chips which was a little unsightly

Pros: Location to the airport and the shuttle service.

Cons: It wasn't the nicest Holiday Inn I've stayed in. It needs a little upgrading. For the price I expected more.

Pros: Everything

Cons: Nothing

Pros: Close to airport

Cons: Room was dirty, items left in refrigerator from previous guest.

Pros: We got in late. Evening staff and morning staff were all nice, cheerful, and helpful. Our room was clean and the bed was comfortable.

Cons: We were on the second floor and could easily hear people walking around upstairs. It made it difficult to fall asleep, which was after 11 p.m.

Pros: Staff and location

Cons: Fridge and bathroom

Pros: The young woman at the front desk was incredibly friendly and efficient.

Cons: Only had two towels, but could easily have asked for more. Really a very nice experience.

Pros: The ease of parking my car and taking the shuttle to the airport.

Cons: The surprise $100 deposit for damages that was put on my debit card that can take up to 10 business days to come off! I’m traveling and need every dime I can get!

Pros: the bed & the shower

Cons: not enough tv channels

Pros: It was clean. Staff was friendly and professional. Great location by the airport.

Cons: Room was a little small, felt cramped.

Pros: location

Cons: We were not informed that there was only housekeeping on request. Bag breakfast was terrible. Marijuana smoke in my room and coming in vents to the point that we couldnt sleep and despite complaining over and over, to different staff members, they didnt

Pros: Loved the breakfast! The room was nice and clean, and the staff was very helpful.

Cons: Directly in line with runway, noisy at peak times. No need for a wake up call if your on the third floor.

Pros: Close to the airport. I was able to check in early.

Pros: Was upgraded to a Family room for no additional fee.. staff was excellent!

Cons: Breakfast buffet wasn't anything special..

Cons: The breakfast buffet was not re-filled, even though several items were used up.

Pros: Very Clean and Modern Room, Good Amenities, Close to Airport

Cons: Didn't receive wake up call. No Staff for Checking Out. Checking in Clerk wasn't Friendly or Knowledgeable though Manager was great.

Very clean and quiet environment and nice people with decent free breakfast

Pros: Very friendly and helpful front desk. Shuttle from airport. Shuttle driver was great. Location, 2 min walk to restaurant.

Pros: Hampton Inn is always my go to Hotel. Enjoy the consistent good quality of the Hotel.

Pros: It was clean, functional, and had a solid free breakfast.

Cons: Location and lack of ease getting around without a car. Don't expect much being by airport but sidewalks are inconsistent at best, no shoulders, and fast-moving cars. Not many food options in immediate vicinity either.

Pros: The room size was nice.

Cons: I didn’t like the customer service at checking in and the price was outrageous , I was there 5 mouths ago and the cost was 200.00 more for the same room …

Pros: Property in well maintained and staff is friendly and helpful

Cons: have to scoot next door for evening food

Pros: I liked that I can check in from my phone. I went straight to my room. The room was clean. I didn't have any problems

Cons: Everything was nice

Pros: The hotel was clean, well maintained, and the staff was courteous and efficient.

Pros: The shower,the location to the airport!!! And most importantly they had coffee when are flight was early am.!!! And Chelsea was awesome ¿¿

Cons: Nope

Pros: The stafff at main desk and the breakfast kitchen staff. Bed and pillows very comfortable!

Pros: Room was large and beautiful.

Pros: Even though we were at the airport, there was no airplane noise. Great staff - thanks

Cons: Needs a bigger trash container

Pros: Overall great experience from friendly staff, hot coffee readily available, clean and updated room, comfortable hotel to stay.

Cons: No.

Pros: Staff, breakfast and pool

Cons: Not at all

Pros: the layout of the room, the cleanliness....great breakfast!

Cons: absolutely nothing

Cons: The fan in the heating unit was so noisy that it would wake us up through out the night, until I turned it off around 04:00 hrs

Pros: Location and accommodations. Pantry after hours.

Cons: Older property. Some stains on the carpet in the room.

Cons: location

Pros: I loved everything about it! The rooms were really nice and the staff was incredible! I would stay there again!

Cons: There really isn’t anything I didn’t like about the hotel. Everything was very nice! I would definitely recommend.

Pros: Staff is very friendly and helpful. Breakfast is a nice bonus. Rooms very clean

Cons: Not much no to like except beds were a little hard for my liking.

Pros: I arrived with my 4 yr old grandson to await my wife's arrival from a business trip,great convenience in relation to airport location .Our stay was great room was clean and very tity.check was perfect until, as I waited for final paperwork to sign I was told not to party in a very tactless and unprofessional manor . He could have been more professional I understand he was just doing his job but most people are travelers not partiers .

Pros: Nice space in the bedroom. Shower in the bathroom

Cons: air conditioning unit on the wall, at this level of hotel, it should be hidden.

Cons: The employees were very rude

Pros: George welcomed us upon our late arrival and made sure we were ready in the morning for an early flight. He was a fine example of customer service. He helped us with parking our car for our trip too.

Pros: The staff was very helpful.

Cons: The entire hotel and room were clean except my bathroom floor was not cleaned well.

Pros: Clean, helpful staff, decent continental breakfast.

Cons: Small room size for double queen

Pros: Great room and breakfast

Pros: Clean

Cons: Nothing

Pros: Nice location and clean rooms.

Cons: I had to take my car to quick park and could not leave it at the hotel for free when I took my trip to Texas.

Pros: The room was clean and relaxing, me and my mom really enjoyed our stay.

Cons: It got pretty loud in the pool area but i understand that cant be changed.

Pros: Location to the Airport

Cons: The bed is firm as hell and not at all comfortable. I was not able to sleep more than 90 minutes while in this room. Because if the horrible bed.

Pros: The room, it was very spacious.

Cons: Yes, there was no communication about having 24 hours for housekeeping services. I was very disappointed that I could not have my room clean. More communication and signs letting the guest know about this policy would be useful.

Pros: Close to the airport and several restaurants close by. I used uber to get aroound because their were no car rentals available due to pandemic.

Cons: N/A

Pros: Location convenient to airport

Cons: Sink didn’t drain. Noisy

Pros: Nice and spacious, very clean, comfortable bed

Pros: Clean, friendly and quiet environment

Cons: It had only 1 chair that you can sit on.

Pros: It seemed very relaxing

Cons: No

Pros: The comfy bed & nice staff

Cons: Nothing

Pros: Very nice & attentive staff.

Cons: Old decor,A/C-heat unit didn't work properly & the comforter sheet set was very old,worn & outdated.

Pros: Ease of checking in and out.

Cons: No.

Pros: Located at airport, but very quiet. Wonderful,large room with king bed. Great chair & ottoman! Hotel is lovely & well-appointed. Super-quick check in and out. Loved Free Parking! Small, but very nice inside pool(chilly!)& hot tub. Room 132, will return!

Cons: Was disappointed with the very little water pressure in shower. Breakfast was $12 extra, so did not eat, tho it looked nice. Met family at Bob Evans across the blvd. Otherwise, all great!

Pros: The young lady who checked me in was extremely helpful and friendly. I liked that wifi was included.

Cons: It was fine for the discounted price I paid, but it would not be worth paying the full rate. It was clean and I don't have any complaints, but other than indoor access to rooms it really wasn't that much better than a Best Western or something similar.

Cons: No breakfast.

Cons: sound a/c so loud ,need to renew the system ..

Pros: location

Cons: it needs a remodel NOW!!

Pros: The employees' were great

Cons: Handicapped tube hard to use

Pros: ease of check-in.

Cons: none

Pros: Location to airport..large rooms...Keurig coffee / maker

Cons: No

Cons: Did not like that staff knocked on our door at 9 am and asked when we was leaving. Check out was not until noon. And it was very frustrating considering we did not get back to our room until after 1 am.

Pros: Very dirty

Cons: All of it

Pros: The food at the restaurant was pricey but very good. The room was quiet and clean.

Cons: Employees at the restaurant seemed more interested in each other than the customers.

Pros: Unexpected overnight when flight was cancelled. Best was that there was the prepay offer which was 58% off of regular rate. We frequently stay at Hilton Garden Inns.

Cons: Evening restaurant service. One bartender. Once cook. On kitchen assistant. They were telling customers it would be 35 minutes for a hamburger and "there are 8 orders ahead of you." Understandably, the staff was stressed. Breakfast service was good.

Pros: Convenient to airport and other hotels. Staff was nice. I left my shoes in the lobby and they kept them for me.

Cons: The elevator broke and I had to walk up 5 flights of steps with baggage. Bar didn't open until 5 so I went to another hotel that was already open.

Pros: The pool and hottub were great.

Cons: The ice machine was not working on our floor.

Pros: the lady's at the front desk were great

Cons: paying extra to change dates at the hotel

Cons: The air conditioner in the room was quite noisy.

Cons: The lobby couches and pillows were diry...perhapys better to have non at all...cheers!

Pros: Nothing I liked

Cons: The service the way I was treated!!

Pros: It was close to the airport and offered free shuttle transportation.

Cons: Old Needs updating Overcharged Marriott by name only

Pros: close to the airport

Cons: the bed sheets and pillow cases smelled disgusting. the room smelled very bad. there was no drinks even water in the fridge. you have to go down to the lobby and buy whatever you need. which was very inconvenient.

Pros: Staff was very friendly. Hotel was clean and quiet. Breakfast was great.

Pros: Not Kept up

Cons: Room was dirty Refrigerator was dirty the pool Was slimy the handle to get in the pool was broke almost hurt myself the bed was uncomfortable. Wouldn’t give this Property and one

Pros: Ease to the airport

Cons: It wasn¿t that clean. There were crumbs on the floor in the living room area that wasn¿t from us. Table in the living room area wasn¿t wiped down either.

Pros: rundown

Cons: rundown

Pros: Awesome and friendly staff!

Pros: Location and overall cleanliness. Very nice room.

Cons: Nope ¿¿

Pros: The staff at the front desk and the cleaners of the hotel

Cons: No

Pros: Very nice staff

Cons: Halls were smelly

Pros: The room is very nice the beds were very comfortable I loved the pool and social hour free refreshments and drinks I am definitely booking again

Pros: Location to highway and breakfast.

Cons: Staff was great except for the lady serving the buffet breakfast food. She was was not friendly and served like she didn't want to be at work.

Pros: The burger place inside hotel had Phenomenal food at a reasonable price !

Cons: Being told to wear a mask by breakfast cook. He was behind plastic barrier. Made no sense to wear a mask. He didn¿t wear gloves when he touched my plate

Pros: Very friendly staff and the room was clean and had extra hand sanitizers available. The hotel shuttle was very good.

Cons: The HVAC was really loud when it was running and woke us up throughout the night.

Pros: Nice and clean. A great location. I love how the room had a separate area for the bed and 2 tvs was cool.

Cons: No

Pros: Location, staff, cleanliness, & breakfast

Cons: My room it self had a few issues drawers, security safe, & refrigerator. ( front desk did offer to move me to different room)

Pros: Staff,bar,food area and the rooms. The staff are wonderful. The food is hot and great. And I love the rooms. I know it's clean and very cozy

Cons: Only thing is they need to clean the patio and bacolny more

Pros: Beautiful room, I'll definitely come back

Pros: Managers reception and breakfast were excellent

Cons: An older hotel, needs some refurbishing

Pros: It's one of the best hotels by DTW airport.

Cons: The internet in the business center was down the entire weekend.

Pros: Complimentary breakfast

Pros: Nothing

Cons: Not very clean out of date people yelling and running up and down the halls all night. Security was called Fellow customer in another room threatened to call police if they didn't stop.

Pros: The card key did not work at the pool. The pool was extremely out dated, and was leaking. The toilet did not flush and over filled. When I called to report it. They sent someone over, but did not apologize. The toilet still issues after.

Cons: The hotel seemed more like a best western than an embassy suites. From the outdated pool to the room, I was very disappointed. My brother and I also waited for a shuttle for a long time because the front desk told us the incorrect info.

Pros: Comfortable suite living area. Complimentary breakfast wasexcellent. Liked free cocktail hour.

Cons: There was no bellhop when I arrived and no carts available to take up my luggage. The staff seemed rather unconcerned. I've elderly and had to make three trips. Not good!

Pros: room was on the first floor

Cons: bathroom tub stopper was broken. If something fell in tub it would go down the drain. Just felt like it was a lot of money for this simple room. Nothing extravagant and had to call front desk for wifi password, wasn't given it when checked in.

Pros: room style

Cons: the room was directly accross from the linen closet & the maids woke me up were talking very loud all morning from 8:30 a.m on. they were sitting on the floor in the linen closet yapping. toilet was clogged. called maint twice 45 min wait.

Pros: the breakfast was great and the location was near where we were going

Cons: the hotel is in need of updates there is a old run down hotel next to it and thre is a lot of shady people that com over and hang out in there parking lot realy don't feel safe

Pros: Very nice hotel with elegant Decor indoor outdoor swimming pool with jacuzzi breakfast bar.

Cons: The receptionist voluntarily told my girlfriend that I previously stayed in the hotel why I was checking in creating a huge argument.

Cons: 1. The major problem is that the hotel is extremely noisy from jets taking off and landing all hours of the night and day. 2. The hotel guests (next) door were extraordinarily loud and noisy revelers throughout the night.

Pros: location is great and convenient to airport. i like that they include things like parking, internet, breakfast, and happy hour drinks/snacks.

Cons: This hotel is pretty dirty....things don't seem that old/dated, just kind of filthy like the house keeping staff does not take the time to wipe down and dust furniture or vacuum thoroughly. There was also some plumbing issues and consequent mildew smell.

Pros: It's not a hotel. It's a party palace

Cons: Where parents let there children roam the halls screaming while they get drunk. I had to open the door and tell a 4 year old girl to go back to her room. Of my 3 day stay a day and a half was nonstop noise.

Pros: Everything excite the maids

Cons: I did not like the fact that housekeeping opened my damn door 3 times before noon (checkout) they should not be allowed in until after checkout... Bullshit!!

Pros: The facility was clean and the managers happy hour was good.

Cons: I called ahead for a room with a view instead what I got was a room with a dumpster view. Also they gave me the handicapped room. Being in honors member I should have received a basket of candy and water which I did not I went to the front desk and ask for it and never received it

Cons: The fact that they didn't have our reservation when we showed up. Big screw up on kayaks part

Pros: The entire staff had a great attitude, the breakfast was exellent and the lobby was very roomy yet personal. We also took advantage of the burger bar, possibly the best onion rings we ever had

Pros: Friendly, clean, good food, 5 minutes from airport

Cons: None

Pros: very clean

Pros: The hotel itself was very spacious, the rooms we’re very comfortable and the front desk staff was fantastic!

Cons: My room 141, was next to what sounded like a cleaning supplies room, it was also very far away from the foyer and exit doors.

Pros: The facilities were clean the staff was nice the rooms were nice was very close to the airport And I felt very safe in the immediate area.

Pros: Very convenient to reach via air

Pros: Was quiet and comfortable. Stayed one night to get to airport for morning flight. Shuttle service was good. Restaurant was decent.

Pros: Team on-site were wonderful to me and my daughter- very welcoming and Informative

Cons: Loud occupants on my floor screaming at 3am. They were likely drunk. I did not call front desk as it died down after 20mins

Pros: Fitness center and courteous staff

Cons: None

Pros: It is close to the airport.

Cons: The breakfast on my last day was terrible the eggs was not cooked properly. I returned it. They reverse charged but it never came out instead they charged me twice for the same breakfast when the first one was to be void.

Pros: Overall service was great

Cons: No

Pros: Great rooms! the views!!!

Cons: N/A

Pros: This is our second stay here and we love it. Clean comfortable rooms, helpful staff and an excellent restaurant

Cons: Nothing

Pros: Concierge lounge

Pros: Location, facilities & staff

Cons: Expected parking to be free while I am currently not available to answer your text. based on friend’s previous experience. Cost per day $9.

Pros: There was nothing I liked about this hotel.

Cons: The room was dirty and unorganized. Bed sheets were stained and had seat marks as if someone had sat on them. Desk and tables had cup stains. Bathroom towels were unorganized and thrown under the sink. Water stains on all fixtures. Very poor experience.

Pros: Room service

Cons: No

Pros: Near airport

Pros: All staff were very nice.

Cons: The beds were horrible and not comfortable at all.

Pros: Staff was great!

Cons: The room was a little run down. In the bathroom there was some wall paint chipping into the floor. Overall the cleanliness was good though.

Pros: No comment.

Cons: No comment.

Pros: Staff was terrible- filled a formal complaint with Marriott as well.

Pros: The room was very nice there

Cons: There was some kind of large lady party (I love large women ) but they were partying in the rooms and I could’ve hwy much sleep

Cons: Did not get the price for the room that was quoted.

Pros: Great staff, new interior, right next to the airport.

Cons: Someone's dried up contact lens was laying on my floor. The room could have been gone over a little better.

Pros: ok as advertused ( complaint continued from below ) the front desk sent two packages of microwave popcorn with no microwave in room to pop so totally useless

Cons: maids stole small items from room stole hair brush perfume and a full bag of popcorn from room. wife was saving full refill from day before movie we went to so she could have it for game of thrones when we complained about front desk nothing was addressed

Pros: Delta Hotel is located near Detroit airport with a reliable airport shuttle. The hotel has a new lobby, restaurant, and room upgrades. Delta Hotel is the best choice at Detroit airport because of these recent upgrades and airport transportation.

Cons: The air quality in the room was TERRIBLE! I began coughing in the room after only 30 minutes. I personally cleaned the air filters in the window unit and closed the vent in the central system in the bathroom and was able to stay in the room.

Pros: Room was large

Cons: I would rate it equal to most Hampton Inns. Okay but certainly nithing soecial to merit 3.5 stars???

Pros: They upgraded me this time with a remodeled room after all the elevators were broken the week before and I could not find my room. Countertops were still marred with stains but cleaner than my last room last week. Staff was nicer than hotel employee&

Cons: Doors to the rooms slam shut and you are startled by your neighbors doors slamming in the evening.

Pros: The transit bus drivers to airport were very congenial and helpful.

Cons: Elevators broken - got in past midnight and got lost when desk attendent,  sent me on a wild goose chase with all my luggage to the only working elevator which I could not find. Had to go all the way back to lobby, bus driver helped me find room.

Cons: Many things were not maintained there was a broken elevator, so used the stairwell but there was a broken door handle making it hard to get back out of the stairwell.

Pros: Location to the highway. Easy to get to downtown Detroit.

Cons: Felt like they slightly remodeled an America's Best Inn or something. It was fine..nothing wrong with it. Just felt like a cheap hotel.

Pros: This hotel is beautiful, modern and clean.

Cons: There were hidden charges , breakfast was communicated to be included which it was not ( very expensive options) , Rude house keeping staff that practically push you out of the rooms hours prior to check out times. Wait staff in the Metro were unfriendly.

Pros: 1st level rooms available

Cons: Trash x waste left in the room

Pros: The staff and breakfast.

Cons: Updates to the rooms.

Pros: Price and lication

Cons: Construction

Cons: The power went out and there was no communication regarding this matter. They then tried to close the lobby bar despite the fact that we were paying cash for drinks and did not want to return to our rooms with no electricity.

Pros: The room was nice. Just remodeled, but the ceiling in the bathroom was cracking and falling

Cons: The hotel couldn't hide that it was an old facility that had new touches put on it -- but it was not 3.5 stars.

Pros: Close to airport

Cons: Cleaning staff in hallway making it difficult to get to room for a couple of hours. Renovation of walls making area seem under construction

Pros: Under staffed front desk, inexperienced clerk!!

Cons: Staff

Pros: Staff

Cons: My room was not available and there was not enough lighting. No hot tub either

Pros: This is not a3.5 star hotel

Cons: The place is run down

Pros: I was booked for two days. After day one housekeeping wanted to clean my room at 6:30 am and again at 8:00 am. At noon the front desk called asking when I would check out. They deactivated my card and I couldnt get back in my room. Room service was goo

Cons: Room was at the end of a long hallway. Other doors did not work.

Pros: The room was very dirty. Hair on bathroom floor. Hallways and elevator very dark, dirty, dingy.

Cons: Needs a good cleaning and see maintenance.

Pros: About the only think we liked was the location. Honestly everything else was horrible.

Cons: We were put in a handicap room. Shower had a non-removable chair that made taking a shower almost impossible. We had no water pressure. Room wasn't made up while we were gone. Not a good experience at all.

Cons: Light kept turning on due to movement and pillows smell real bad

Cons: The whole experience was a disaster. After checking in I left the room. Once I came back my belongings where gone. The staff was not helpful at all. When the GM finally called back(Monday it was 3 days later) he still wasnt apologetic. Never again

Pros: The bed was comfy.

Cons: There are lots of things. The room was ok. Not great. The bathroom was dirty, weirdly constructed and just plain nasty. The hallways looked like a prison. Both then indoor and outdoor pools were closed for renovation, and we selected the hotel for them.

Pros: Decor

Cons: No bathtub Secretions found on handle of bathroom facet after cleaned by housekeeping. Room temp 61 .Heater not working properly.

Pros: Location

Cons: There's a random 46$ charge on my card from a day I wasn't even at the hotel. I used room service once that costs $10 total. This is unacceptable as they haven't returned the 25$ incident deposit either. I'm so sick of places taking my money w.o permissio

Pros: The location and shuttle service. The rooms were clean. The bed was comfortable.

Cons: The room was cold near the window area. The heating unit blows air so hard that it is impossible to sit and work at the table, but unfortunately that's where they put the counter and chair. And the AC was loud. They need a radiator type heating instead so a person isn't woken up every time the AC kicks in which is often. And better insulation near the window.

Cons: 1. This hotel does not deserve any stars, let alone 3.5 stars!

Pros: The hotel was beautiful, bed and pillows were very comfortable.

Cons: Power went out in the middle of the night, not the hotels fault, but The Sheraton had coffee and toast ready for the quests immediately, and a full breakfast shortly after. The Radisson offered us a bottle of water. No real apology-disappointing.

Pros: close to airport …. friendly staff

Cons: liked everything

Pros: I liked that the room was updated and had everything we wanted from microwave, fridge and especially our coffee/tea maker. Was very pleased ☺️

Cons: We didnt like that the curtains were dirty and they needed to be updated. Take away that plastic curtain and put up some sheer curtains along with black out curtains over it. U can't get any natural light nor privacy with that old plastic curtain. If u open it everyone from the outside can see in your room. Also the yellow cloth chair needs to be steam cleaned so it looks ready for someone to sit in. Also you should probably get a better mattress topper so the bed could a bit more comfortable.

Pros: Location, staff

Cons: Lumpy bed, Parking rates/packages for flights not clear.

Pros: Omg, excellent stay! Staff was very friendly and helpful!

Cons: hallways where unsanitary

Pros: Bed was comfy

Cons: Customer service wasn’t the best.

Pros: wifi is terrible on 2nd floor

Cons: wifi and breakfast which is cold

Pros: The staff was very polite and friendly! Felt welcomed.

Pros: location

Cons: Room was clean, not hallways. No one told us we had to ask to have our room cleaned daily. Was a surprise to come back to no beds made and no clean towels. A hot breakfast is advertised but they are still giving grab and go bags. Michigan is now open.

Cons: There was old blood on the bed sheets of my final room.. First room had very dirty furniture chair. Fridge was dirty and room had a few gnats when I started to disinfect the bed area. I'm not staying here again!!!

Pros: There was dripping water in the lobby...apparently it had been there for sometime.

Cons: Front desk guy was very rude.

Pros: Furniture was old and decrepit. No remote fir tv - had to ask and no hairdryer. Breakfast was a complete waste.

Pros: The room was fine; location is good, close to the airport.

Cons: The "free breakfast" was pathetic. A bag with a bottle of water and some pre-packaged muffins or granola bars full of chemicals and sugar. A real disgrace. They should not advertise a "free breakfast" if this is what they are going to offer.

Pros: Staff

Cons: The one thing Windham Hotels all have in common is how higher management are neglecting their properties. Getting worse over the years. Filthy carpets in the hallways. And, there are no excuses for polyester sheets. None.

Pros: The location, it was easy to get to all of our planned destinations for exploring on our trip.

Cons: Parking spaces are limited Breakfast is a pick up & go NOT WORTH IT Staff will say housekeeping won¿t enter room unless you request services. That¿s a LIE! Room was not clean throughly found trash A/c wouldn¿t stay & sink would stop up.

Pros: Everything was great about the room of spacious and set up great a little bit Dusty spots and on the screen overall great hotel room

Cons: My door key wouldn't let me in from outside. All gd

Pros: Location

Cons: Rooms were clean but not the cleanest.

Pros: The hotel was really pretty and very clean. The staff were super friendly. I would stay here again. Very close to the airport and the shuttle drivers are very nice.

Pros: Just Location

Cons: the bed had hair inside the duvet, the shower smelled of urine and had mold in the corners, the heating was full of dust and dirt , when I turned it on I could see how it flew around the room 🤢 bad experience!

Clean, Friendly Staff, and Nice Beds

Pros: location. The price was good for the quality of the hotel.

Cons: The hallways are dirty. Spots on the carpet and trash laying around. With the covid virus we was not able to judge the breakfast. The bag to go was just ok. Muffin was dry, definitely stale.

Pros: The location.

Cons: Parking costs 20/day...

Pros: The room was awesome!

Cons: Not at all

Pros: It was clean and location was good.

Cons: Thought there was a restaurant.

Cons: Staff very poor. Front desk.

Pros: The staff was very friendly and accomadating!

Cons: The shower floor was not clean

Pros: Breakfast was good. Everything was super clean.

Cons: The queen sized beds could of been more softer.

Pros: Location and the shower was awesome

Cons: The bed wasn't the best.

Pros: Close to the airport

Cons: When I got to the hotel, there was no staff to greet you in any way, a lady sitting on a remote corner ask me "what do you need" as a greeting. I received a room and when I got to the room I noticed a bathroom shower walls cover with mildew. ColdBreakfast

Pros: I did not expect much. I was only looking for a place to sleep near the airport. The price was very good, so what the heck. It was actually a very nice 3+ hotel. We only slept for 4 hours before shuttling members of our group to the airport.

Cons: No

Pros: Front desk was friendly even at midnight.

Cons: Bugs in the bathroom

Pros: The suite has a second full bathroom which was great for our group.

Cons: Nothing....it was a great hotel.

Pros: location was convenient.. breakfast was fine..

Cons: Not really.. it was alright..

Pros: comfy bed. reliable shuttle to airport.

Cons: carpets in hallways were stained and seemed dirty. prior to our visit, the front desk person who answered the phone was not very polite or helpful. however, the front desk staff when we arrived and left were great!

Pros: The room was updated, clean, and comfy. Was everything you hope for in a hotel room after a long day of traveling.

Pros: Clean and comfortable

Cons: There was no shampoo & only one pack of regular coffee

Pros: convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan.

Cons: faucets and knobs in tub were loose and almost falling off.

Pros: Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful.

Cons: Everything was fine.

Pros: Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!

Pros: Room is clean

Pros: Beds were very comfortable.

Pros: No breakfast

Cons: Could improve dinner, price too high for the food

Pros: Great lounge / bar food with good service. Pretty lobby furniture and accessories. Good location. Easy access off I-94 & Merriman Road adjacent to DTW airport.

Cons: Horrible uncomfortable mattresses. Backache from both double beds. Beds need to be replaced ASAP...

Pros: Beautiful lobby

Cons: Bed very uncomfortable!!!!! Asked for towels and they said they would send housekeeping but no one ever came Only one staff manning bar and restaurant so the wait was ridiculous No microwave in the room

Pros: The location.

Cons: they could not check us in we had to wait over 30 minutes to get room keys . The room was really dirty there were crumbs of food all over the floor. I couldn't even get a late check out. Kinda disappointed I've always been fan of Marriot im bummed.

Pros: The staff was nice the rooms were clean and comfortable it was all around great hotel

Cons: I really don't have anything bad to say about this place

Pros: I always stay at Marriott properties, as I have Lifetime status with the brand. The lounge was closed but the restaurant and bar were open. Clean, and definitely up to brand standards. I will be staying at this property again.

Pros: The location.

Cons: No.

Pros: Ease of access

Cons: Star rating should be 2 1/2 not 3 1/2. Old hotel with the Marriott name slapped on it. Not clean enough for normal travel expectations, let alone during covid.

Pros: Great hotel.

Cons: No.

Pros: Bartender was amazing

Pros: Close to the airport, great service, and friendly staff.

Cons: No

Pros: This was nice and close to the airport.

Cons: It had snowed and the sidewalks were not cleared.

Pros: The location and ease of access to major freeways

Cons: Drink machines weren’t working .

Pros: Great location. Easy on and off highway

Cons: Breakfast was not very good. Staff was not friendly

Pros: Nothing

Cons: They are not clean it’s Covid 19 everything should be spotless

Pros: Clean, friendly service, nice room

Cons: Restaurant menu was really restricted but the food was still good.

Pros: Everything was good service and room

Pros: The room size the closeness to the airport and the price where great

Cons: The hotel is a little old

Pros: Refrigerator in room. Quiet.

Cons: None.

Pros: Bed was comfortable.

Pros: Price

Cons: Room was just okay

Pros: Location to the airport

Cons: The room had a very bad mildew smell.

Pros: Nothing

Cons: They charged $7 for parking my rental car. There was no complimentary water in room. When I called reception, they said I could come down and purchase water bottle from gift shop. I booked King room, and got queen room. They denied my late checkout req

Pros: It was close to where I was working and in general was okay.

Cons: No working ice machine on the floor, again. I had to return to the restaurant on my to go order that was not quite right. There was was dust and spider webs on my windows.

Pros: The room was clean.

Cons: Around 15 kids in the pool past 10pm

Cons: No parking fee of $7 /nt. Plenty of parking space in a suburban area ( not in downtown)

Pros: Hotel was convenient to get to and I enjoyed the closeness to the airport.

Cons: I called for X2 cribs to be in the room shortly after booking the reservation. When I checked in the hotel said it was taken care of. Only to find there was only one within the room. They couldn’t get another until 10:30 after numerous calls.

Pros: The staff, restaurant, and lobby were all amazing!

Cons: For that price point, why is there not a complimentary continental breakfast?

Pros: Very clean , good location

Cons: At 11: 30 p.m. a group of about 8 young people decided to have a party in the hall. Lots of laughter and yelling. Did not go in rooms , just stayed visiting one another , and partying IN THE HALL ?. Took two calls to the desk ,and sometime before some

Pros: location to airport

Cons: the room was run down and the humidity was very high

Pros: The hotel was ok until I woke up the next morning with bug bites

Cons: the guest services manager was terrible. He shouldn't be in hospitality. Very rude and useless I'm resolvkng issues. I don't recommend this hotel as long as he is guest service manager.

Pros: Location to airport!

Cons: Ice machine wouldnt work on my floor so I have to go up a floor for ice also the fN in the bathroom didnt work.

Pros: Staff was very nice & accommodating

Cons: Hotel is 1 star old, dated, motel. Not what u think carrying Marriott name. Everything was old,rusted, poorly repainted w lint blobs from roller. Curtains towels gray instead of white, sheets yellowed from sweat

Cons: 4 people out the party got a stomach virus

Pros: Close to the airport.

Cons: The staff was verbally short and disregarded simple resquests.

Cons: At check in, we were told our room was reserved for the following day which was not true as I had my reservation confirmation to show as proof. We we reserved two double beds but got a king room instead. Next day our room was never cleaned, heater will keep you up all night, room service had no clue on what they carry! Seemed one staff member seemed to care...will never stay here again. You get what you pay for.

Pros: Staff was friendly and helpful. The room was cozy and laid out well so it made my stay very comfortable. I spent the evening in due to the fact I was so comfortable.

Cons: Not one to criticize. I enjoyed my stay.

Pros: Location and cleanliness.

Cons: No luggage karts available. Horrible expressway noise kept my two grandchildren up all night and no entry to pool. It was 20 ° and had to walk outside with two kids barefoot to enter the pool. Worms and leaves all over the inside pool area and no restr

Cons: 1. The hotel room got very noisy from highway traffic. 2. A very large and illegal security deposit was required upon check-in.

Pros: Hotel staff was very friendly and helpful. I felt safe as a single woman traveler...to dine and stay at the hotel. Free internet, accessible from the airport and good restaurants nearby.

Cons: The orientation of the bed in the room, puts you more on one side. The mattress was worn on the one side and I ended up with tremendous back pain in the morning. I am in excellent shape and never experienced this before.

Cons: Front desk personnel, housekeeping.

Pros: Staff, the waitress was awesome. She was warm and friendly.

Cons: Trains, planes and automobiles. It was terribly noisy. The tub did not drain. The shower did not work. You could not switch from bath to shower completely, so there was very little water pressure when using the shower.

Pros: Adrienne, the waitress, was awesome. She was outgoing, warm and friendly.

Cons: The bath would not drain and the water would only switch from bath to shower part way. Half the water was still coming out of the tub spout when switched to the shower position. Mentioned the bath not draining to the cleaning lady as we left and she said "yes I know, maintenance is supposed to fix it". And yet they put us in the room anyway knowing of the issue. Mentioned all of this to the staff at the front desk as we left and I was assured the hotel manager was going to call me on Friday. It's now Wednesday of the following week and no phone call.

Pros: Personnel

Cons: seemed that restaurant was a bit overpriced.

Pros: Location

Cons: For a 3 star hotel... the room was missing an iron and i had to call staff who didnt believe it was missing .... the pillows smelled like a wet dog... and the mirror in the bathroom Was cracked

Pros: Ease of check-in.

Cons: Room was very small.

Pros: It was close to wherr I needed to be.

Cons: The staff failed to explain the parking, what entrance to use . Not enough handicap parking.

Pros: It was a very clean, well kept hotel.

Cons: But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.

Pros: This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event.

Cons: Hotel staff. Professional and courteous.

Pros: It was by the airport

Cons: Didn't have complementary breakfast and the ac in my room leaked in my bags

Pros: Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.

Pros: Clean and spacious room

Pros: cleanness

Pros: very cleanliness

Cons: every was great

Pros: Hotel was near freeway

Cons: Staff didn't meet expectations they doubled charged me for the room(I paid in full on booking.com for the room a week prior) according to them the Manger was not on site Saturday, Sunday, or Monday.... here it is Tuesday I still haven't spoken to a manager or received a refund I've never experienced such poor customer service

Pros: The division between the bedroom area and sitting area.

Cons: The pool was closed and the free breakfast was not available. Also the housekeeper came in my room unannounced at 10:30am.

Pros: nice large and clean rooms

Cons: When I called the property the day before my arrival, I spoke with the night auditor who got snotty with me, when I asked her to put my Bonvoy number into my reservation. (she did NOT do that as I asked!) I had to call again and talk to someone on the day shift. It's annoying, you'd think the auditor would know how to do one of her many tasks!

Pros: Good location, easy access to I-94

Cons: Upon arrival to my room, there was no soap... had to walk down to the lobby to pick up some. I turned on the TV, but it did not work. Also, while there was not hot breakfast as advertised, they only had a couple of breakfast bars and muffins.

Pros: The bathroom were split up so I could take a shower while my husband used the bathroom, the bed was comfortable, I loved the wallpaper it¿s really nice

Cons: The shower was small, the shower could¿ve been cleaner , the furniture is dated , I like that the room is so light but if you aren¿t a morning person and I¿m not they don¿t have good shades to block out the sun.

Pros: Nothing

Cons: Don't clean the rooms, garbage piled up in halls, their idea of breakfast was a bag with an orange, granola bar and water. One night had no hot water other times takes forever for the hot water to come. Still charge regular price. Just go somewhere else.

Pros: Bed was comfortable and room was spacious. The shower had great water pressure and room was clean.

Pros: The staff was very nice

Cons: Mirror and outside the microwave were dirty

Pros: The hospitality

Cons: The deposit for Incidentals was too high

Pros: Close to the airport and not to far from down town.

Cons: Not enough signage indicating where the hotel is and outside lights were off making the front entrance dark at night.

Pros: That the rooms were suites

Cons: The baseboard was peeling

Cons: Good location close to the airport n free breakfast too.

Pros: We came to the area to celebrate my daughter's bday with my 3 small grandchildren. We said that we wished we had stayed there the previous night as well. Also the staff gave me a handicap room bcz I had just suffered a knee injury.

Cons: YES, there was no Kleenex box in the room anywhere and only 1 roll of toilet tissue. :-( Needless to say by check out we were totally out!

Pros: It's cozy beds & quiet besides housekeeping bothering you all the time even when you have a late checkout. The staff at night is great ! Ive been given a hard time even with my platinum premiere status in the day. Nice hotel Great prices!!!

Cons: 3 different rooms had grossed out mildew under shower doors Different floors. One housekeepers phone conversation about someones Grandmother woke me at 8:45am very exhausted no sleep because of that & dosed off behind the wheel driving that day.

Pros: Staff very awesome,cleanliness of the hotel & location to the airport

Cons: Pool very small

Pros: Nothing but the bed!!

Cons: The bed!!

Pros: Cleanliness & friendly staff

Cons: N/A

Pros: quiet - easy check in - great staff

Cons: black mold in the shower & bathroom - light out in the bathroom - shower leaks like crazy

Cons: OUR ROOM WAS THE VERY FIRST ROOM IN THE HALLWAY OFF THE LOBBY AND BAR AREA. WE HAD TO TURN THE A/C TO ON SO IT WOULD RUN ALL NIGHT WITHOUT STOPPING JUST SO WE WOULDN'T HEAR ALL THE NOISE IN THE LOBBY AND HALLWAY. ROOM WAS NOT VACUUMED EITHER DAY.

Cons: Yes. Shuttle driver talking on bluetooth phone almost entire ride-dangerous! They wouldn't change me from a 1st floor room. Pillow smelled like a man's greasy head and did not look that clean; was hard to even get clean pillow case. Staff unconcerned.

Pros: The hotel interior was beautiful and the room was fantastic. Wished I had a little more time to enjoy the space, really.

Cons: The parking situation was not terribly clear and even after asking a front desk person I am still not certain I understand how the parking payment works when I get back from my trip.

Pros: Very clean and spacious! The staff at check-in was very friendly as well.

Cons: Unfortunately there isn't a good deal around the shower door so the water ran out and into the floor. Had to use all but one towel to mop up the floor.

Pros: Location only.

Cons: Terrible room. Holes in lampshade. Wall sconce was barely hanging in place Chair in room had multiple stains all over. The bed sheet was too small/wrong size for the bed. Cable and internet where not working. Bathroom tile floor grout needed to be fixed

Pros: clean, nice rooms, comfortable bed

Cons: nothing

Pros: Cleanliness

Cons: Pool was closed and wasn¿t advertised online and it did not say to call to be sure anywhere at all on there when I checked.

Pros: Staff was friendly and the room was clean

Cons: Pool was closed and breakfast was a bag containing an oat bar, a muffin, and a joghurt. Therefore no good value for my money. At least from my West-Europeanen perspective.

Pros: Great location to the airport and we use the shuttle. The staff was friendly and helpful. They gave us a breakfast bag in the morning which was super because that’s what we eat for lunch. We were directed to local restaurants that we could walk to from the facility.

Cons: Nothing we enjoyed our stay.

Pros: no breakfast was served

Cons: There was men's hair shavings in the sink and hair in the tub and the hair dryer did not work.

Pros: Comfortable, clean rooms. Very friendly staff. Shuttle service to the airport was punctual and professional.

Cons: Was a little disappointed that the pool was closed. But was not a deal breaker.

Pros: Smart TV and strong AC unit are for some reason rare at hotels, and this one has both. My favorite to stay at in the local area. Plus plenty of food options around

Pros: This location was great and convenient!

Cons: The hallway was dirty and unvacuumed😪

Pros: Staff at the front desk

Cons: Bathroom smelled when fan was turned on. Art work on walls needs dusting. Bedding too thin/not comfy. Bad storms happened...power surges and internet/cable stopped working, ended up leaving and having my money refunded.

Pros:  

Cons:  

Pros: Overall it was a decent place to stay!

Cons: Not happy when I found they were charging me an incident fee without any knowledge. My receipt said $98.34 and bank reflected a $120.00 charge. I barely used the room but to sleep and brush my teeth. They need to be up front about this charge.

Pros: The location

Cons: My bed had a large wet spot, someone had pee on it and the cleaning staff still made the bed. My purse was sitting on the bed for 2hrs before I found the wet spot so it now smelled of urine. They did move me when I complained at 9:20 pm.

Pros: When we originally arrived we booked a king room to stay overnight before the flight. Upon our arrival we were told that we were going to be upgraded to a suite on the third floor. The room was nice had two televisions a small refrigerator and was quiet. Thumbs up to the staff

Cons: Would like to see cameras on each floor to look after the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older people run up and down the hallway. There were some that were just drinking out in the parking lot and those people contributed to all that noise on that previous floor. But otherwise it was great

Cons: Good thing I had my portable alarm clock. We were never called at 4:45 for our wake-up call as we requested.

Pros: Reasonably price with park stay fly feature. Close to airport parking. Friendly staff

Cons: Rooms are getting a bit dated but not bad for the money

Cons: I was charged more for parking & it didn't say it would cost more to park.

Pros: The location and easy access was excellent.

Cons: A little out dated.

Pros: Fast, efficient check-in, clean room, quiet

Cons: Loud AC heating/cooling

Pros: The room was nice .

Cons: The room wasn't clean . The bath tub was dirty.

Pros: everything

Cons: 100 holding fee

Pros: I liked how friendly the staff was and they had the shuttle van right on time. The room was nice and clean too.

Cons: nothing

Pros: Sarah and Chelsy at front desk are the most friendly and helpful girls!!!! thanks for all your help!!!!!….. Room is comfortable, I stayed 3 nights and everything’s fine. I think the hotel can improve in the cleaning service of common areas and with the variety of things in the breakfast.

Pros: never returned my deposit happened twice now

Pros: people

Cons: no

Pros: I thought the hotel was okay. Never stayed at a Baymont before. What I liked best was the customer service which I feel is important.

Cons: I don't remember anything that I didn't like about this hotel. I thought it was just an average stay for me. Just an overnight stay before I drove home the next day.

Pros: Location and shuttle to airport

Cons: No creamer at all for coffee, not even powder - Shower was not clean.

Pros: Shuttle ran 24 hours on the hour and half hour. Good for early flights. Staff was friendly and apologetic.

Cons: The outside had trash piling up. Smelled heavily of smoke in the lobby and room. Even while wearing a mask. The sheets had stains and didn¿t look clean. Employee was nice- said that manager would contact me. Haven¿t heard from them.

Pros: location, convenience

Cons: all good

Pros: A lot of stuff in the area

Cons: They took payment twice. The manager explained that she told me that at time of check out but she did not. She did not even explain the $50 hold fee but I knew that which was no problem. But at time of check out I was charged again¿¿

Pros: They greet you with a smile and extends "If there's anything you need or assist you with please ask 24/7. That for me speaks volumes.

Pros: I liked that the staff greeted us inside, very friendly and had great restaurant suggestions in the area. Hallways were bright and clean, along with the carpeting. The room was nicely appointed, comfortable bed, clean linens, and had a fresh scent

Cons: Although we didn't watch much tv, the top 2 inches of the screen didn't work right. Definitely not a deal breaker.

Pros: I just liked the location

Cons: It was old and outdated shower and tub looked old and dirty and the shower head was coming out the wall. The tv was small and prehistoric. The cabinet with the refrigerator had a piece of paper folded in placed in the corner to keep the cabinet open.

Pros: The cleanliness, was a little skeptical after the last Baymont we stayed at in Detroit but it was like night and day. We would most defined stay again before or after flights

Pros: I like that it included a fridge and microwave

Cons: My bathroom and microwave was not clean. My mattress was disgusting. My bath mat was wet. The top sheet and some cloths were stained. I waited all day for housekeeping only for her to show with spray and a toilet brush. She said she'd be back but didn't.

Cons: The hotel door wouldn't lock. They had to call maintenance for repair. Had to stay in room until repair.Because of valuables left in room.

Pros: Close to the airport

Cons: Very poor customer service from staff

Pros: The friendly staff and accommodations.

Cons: They should hire someone strictly for dusting. The lobby tables underneath (which was extremely visible) I wasn't purposely looking but you couldn't miss the thick layer of dust.

Pros: Location. Bed.

Cons: The front desk area looked messy and not very professional. The room had the smell of mothballs. The shuttle took awhile (15-20 minutes) to arrive.

Pros: The distance from the airport was decent.

Cons: The hotel itself was in horrible condition, there were ceiling tiles missing in the hallway, wires hanging out of the ceiling. You could see multiple patches and mismatched paint in the hallway. The hotel had a horrible smell. Overall just horrible stay.

Pros: Hotel employee was extremely friendly and helpful. The bed was comfy and the room was good sized room.

Cons: The bathroom had mold on ceiling in the bathroom. We only stayed one night so I didn't notice it until the morning when my gf took a shower. Then the odor from the mold was so bad that we had to close the bathroom door. Just Ridiculous!!!

Pros: The staff was amazing and the room was very clean I love my stay

Cons: Nope

Pros: The proximity to Detroit Metro Airport.

Pros: Location to park and ride.

Cons: Sheets were dingy, pillows were small and uncomfortable. Ceiling in bathroom has cracks. Toilets paper holder was bronken and left on back if toilet, half was in wall sticking straight up. If someone were to slip out of shower they could of been impaled

Pros: I like the fact that it had a shape price clean rooms a helpful staff and location was great I

Cons: One of the things I did not like about this hotel branch was that when I stayed in Canton it was only a $50 deposit but in Romulus they wanted $100 deposit

Pros: The location and staff was awesome.

Cons: Although the breakfast staff could’ve been better. I still enjoyed the options. More options would be great. Hopefully the juice machine works next time.

Pros: Hotel is very clean,staff are very nice.

Cons: No having breakfast but I understand it’s probably due to Covid right now

Cons I booked thinking parking was included and paid for through agoda and when I got there I had to pay an additional 80 American to leave our vehicle .

Pros: Beds were comfortable and felt clean.

Cons: Breakfast was just ok. Pillows where tiny, like couch throw pillows. Room was tiny. Checkin line was insane at all hours. Be ready to wait 30 minutes to an hour to check in

Pros: Good breakfast

Cons: It was okay for the price. Basic accommodation

Pros: Had a flight cancellation and stayed here. On entering the room we were greeted by a strong chemical odor. When ready to sleep pulled the covers back to discover soiled linen. Called the front desk to replace it. What a disappointment! No compensation!

Cons: Dirty linen, strong chemical odor in rooms. Overwhelmed staff.

Pros: Clean, great beds, friendly staff. I was concerned by the low price, but it did not reflect the quality of the experience.

They used to have you park your car in their lot, but this time we parked at the lot across the street. The room we had was very clean, good mattress and pillows. Great for an over nigher. Front desk staff are always friendly. The Baymont Inn and Suites near Detroit Airport offers great value for the money. We booked the Park and stay and the rate was very reasonable with eight days free parking.The staff were very helpful and friendly. The rooms were comfortable and the whole experience was quite enjoyable.It's also very close to Leonardo Italian Restaurant which was a bonus! They have recently done some remodeling, and looks good. We never have a chance to try out their breakfast as our flights usually leave too early.

Pros: The hotel was located near the airport that made our trip easier

Cons: At check in our Cable was not working. We called the front desk and they said they were working on it. Three hour later we called again and they said "anytime now". At 8:30 I went downstairs to get pillows after calling the front desk. The hostess was alone and couldn't bring pillows to me. I asked again about cable and said he was working on it right then. At 10 pm it still didn't work. We missed a lot of basketball games we wanted to watch and felt decieved that they didn't tell us at check in.

Great Stay

Cons: The fact that it was not a pool an they were remodeling

Pros: The staff were friendly and accommodating.

Cons: The room was gross. There were stains on the carpet and it was just not very clean. I called my wife and said, "You'd never stay here and you'd never walk barefoot across this carpet". She's too picky and would have immediately asked for her money back.

Pros: The Baymont Inn and Suites near the Detroit Airport is very nice and clean. The staff is very pleasant. We would stay there again when in the area.

Pros: Very convenient for over night stay before we flew out of the airport. Shuttle service was on time.

Pros: Manager very friendly and accommodating.

Cons: No water pressure in shower.

Pros: Very comfortable and quiet. Great staff

Pros: Very comfortable

Cons: Location to airport

Pros: Near to airport with shuttle

Cons: I felt for the quality the discounted price was still more than the value - There are many other similar caliber and age hotels available in same area at half the cost

Pros: The king size bed was huge and comfortable Very quite

Pros: Very nice and clean.

Pros: Breakfast was low budget, but I got full. Bed was really comfortable for me. I didn't really notice the noise from the airport. A/C didn't work too well. I wish they had a pool for the price I paid.

Cons: A/C wasn't too cold. The exhaust fan in the bathroom didn't work.

Pros: The location was close to the airport so it was a short ride on the shuttle bus. I appreciated the complimentary coffee in the morning and the breakfast, although the food itself was only mediocre.

Cons: This was a no frills hotel that hasn’t been upgraded much, but it was clean and a good value.

Cons: Slow and unreliable WiFi in the room. Called IT support but the problem persisted.

Pros: Location. Being upgraded. Room. Staff

Cons: Rooms need to be updated.

Pros: Convenience. Front desk staff was very friendly and attentive.

Pros: Friendly staff, clean and quiet room, restaurant and bar and shuttle service.

This airport hotel served all our needs on as we were about to leave for the Detroit airport the next day. It’s in a great location and we enjoyed our stay.

Pros: The location

Cons: The new staff members overcharged me and wasn¿t able to fix the problem. The management did work to correct the problem. The hotel room was dirty. Was moved to another room but was a slightly clean.

Pros: Good location

Cons: INSIDE JOB! The manager is working with the front desk people who send someone to rob the guests while they are in the room! The police needs to be called on the manager, and the ones working with him. This is COMPLETELY unsafe.

Pros: Nothing

Cons: Very old hotel with unpleasant smell

Pros: Overnight stay...met our purpose

Cons: Little dated, other than that met purpose of stay

Cons: Bed bugs dirty cockroaches

Pros: It was fine for overnight/airport hotel thing.

Cons: It's quite remote. In a cluster of other airport hotels, this one is the absolute furthest you can be from any kind of commerce. So if you need, say, a lighter, it's a 20 minute walk.

Pros: The staff

Cons: Breakfast offered it not available

Pros: The bed

Cons: There was a altercation in the hotel that did not involve me but my truck back window was bussed out with a big rock! I was notified when I went downstairs to rebook the hotel! I was highly upset.

Pros: It was conveniently located to the airport.

Cons: Parking is not free!!!! I was traveling out of state and was parking my car at the hotel. I stayed the night before, and expected to be able to park my car there for free, as every other hotel I have stayed at. Not this one! I was charged every day.

Pros: Clean, location.

Pros: Location was perfect for our short visit

Cons: Late night staff was not friendly or courteous in my opinion. Key cards didn’t work on two different occasions. Staff tried to “explain” to me what I must of done wrong. Only problem is, I install these systems for

Pros: It was close to the airport and family members. It was relatively quiet and the beds were comfortable. We opt for no room service while there due to COVID-19 but the room was clean and tidy upon our arrival. A continental breakfast/ snack was available.

Cons: The on-site restaurant was a disappointment as some menu items were not available due to Covid-19. You will need to plan for your meals as Michigan does not have dine in restaurants at this time. Otherwise the stay was great!

Pros: Friendly service Clean hotel Fridge and microwave free Free shuttle Warm heat Confortable blankets and pillows Large bathroom mirror

Cons: Small amount of Shampoo/conditioner

Cons: Not clean and old

Hmmm ... I was a little disappointed with this hotel. For the price I paid I just expected a little more, but, at the same time, it is an airport hotel, which is always going to miss the bells and whistles. The airport shuttle bus was brilliant, I could not fault this. But, at the time of booking, it was not clear how to organise this or who to call when I needed picking up. I contacted the hotel before my booking and gained clarity. However my greeting when I arrived at the hotel felt more like I was inconveniencing the staff and their chat. It could just have been a little more customer orientated. I found my room which was 'fine'. Nothing much wrong with it, but, it was tired looking and the cleanliness could have been a little better. The breakfast the following morning was ok. There were several options but, I cannot get past having to use plastic cutlery and paper cups! It clearly is a ploy to cut costs, but, at the expense of the environment? Over all an ok stay.

Pros: Location

Cons: This is not a 3.5 stars.

Pros: Close to Airport

Cons: This was NOT a 3.5 star hotel. It's a plain old Comfort Inn. It's a 2.5 star hotel. I paid too much!

Cons: The room smelled like urine and very unclean

Inexpensive hotel, older but well maintained, spacious room, comfortable bed usual basic breakfast, friendly staff, great shuttle. We stayed overnight after a late arrival into the airport. Would use again

Pros: Free breakfast, free internet, and location was very close to the airport.

Cons: Shower and shower head were very short. Rooms was extremely dry. The TV and Remote were a pain to use. Remote was very slow to actually do things on screen.

Pros: Location

Cons: Some staff great Majority especially barstaff

This was a great place to stay if you are out of town and want to stay close to the airport. There was no airplane noise from inside my room. The hotel is very sound proof inside. The hotel was very luxuriously decorated and clean. My room was spacious and very clean as well. The breakfast was OK if you like sausage and eggs everyday, but still good. Maltese was also helpful at check out.

Pros: The location is outstanding. Literally right off of the interstate and less than two minutes from the airport!

Pros: The room have a nice thing mini-fresh microwave

Cons: I check inn one hour before the check inn and they charged me 29 dollars!! Thats ridiculous!! And they dont have tub , you have to shower standing up and no swimming pool available

Staff was very friendly and lovely...housekeepers very kind and smiling Very clean rooms and all the amenities available and good waffles, great business center Loved the check-in was fast as well as the shuttle was quick. What a wonderfully, unique motel experience! Even though I was a last minute reservation, Josh at the front desk greeted me warmly, and quickly and efficiently assigned me a room. The room was spacious and comfortable. This Comfort Inn had an on-site restaurant and bar so I unwound with a glass of wine and an appetizer served with a smile from Abby, Her customer service level gets 4 stars from me.

Pros: Close to DTW airport with free shuttle

Cons: The entire hotel seemed too warm and humid, and smelled like a dank basement.

Pros: Really liked the cleanliness and the staff was very nice

Cons: Did not like not having hot water for the first day. Front desk waited until I finished checking in to tell me the boiler was down. Was told it would be back in service by 16:00 but did not get hot water back till next morning

Pros: Very convenient location.

Pros: It's a pretty nice hotel, but it's overrated. It's not a 3.5 star. It' should be listed as a 3 star

Cons: The location

Pros: Clean rooms, nice facility.

Cons: Airport shuttle wouldn’t pick me up at car rental depot even though it’s right there. Told them I was alone and traveling with my three year old and had a lot of luggage as well. They suggested I tried “talking the rental car company into it”. The only other issue, though it WAS an issue, was the obnoxiously loud doors and auto shut mechanisms on them. Took a long time to sleep with those things slamming every 2-3 minutes.

Pros: Location

Cons: Old shabby hotel. I was expecting something better.

Pros: Room was clean, morning staff was nice.

Cons: Night staff was unhelpful. We waited for an hour for our pickup (called multiple times to ensure we were in the right spot, but he rushed us off the phone. Turned out we were in the wrong spot). The shuttle dropped us off about 1/4 miles from the hotel.

Pros: It had a restaurant and bar. Clean and close to the airport. Shuttle was prompt.

Cons: Desk area was small. Outlet on the lamp did not work. Not close to any other eating opportunity but the area did not have much so not necessarily a hotel issue. there was no convenience market or place to get drinks and snacks.

Cons: The toilet over flowed early in the am and flood the room tryin to run in grab towels and slip and hit my chin and face. Unfortunately I was there for mother of the bride and ruined my experience for the wedding photo and my trip.

Pros: prompt

Cons: charged us for bottled water

Pros: The location very new to the Airport.

Cons: I had dinner at the restaurant and the service was not good

Pros: Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.

Pros: The room I paid extra money to have was not given to me. I reserved a deluxe king room with sitting area and did not get that.

Cons: I asked for a room with a bathtub and was only given one with a shower. The hotel was noisy - and all sound travels through the hallways and into the room.

Cons: 1. I got three bed bug bites during my 7 day stay. 2. Lots of traffic noise at night from Hwy I-96 at night. 3. The hotels 9.3/10 rating turned out to be based on 69 evaluations over a three year period; this is a statistically insignificant number.

Pros: There is no way that this hotel is 3.5 stars. The room smelled. I did arrive about 10 pm and no one was at the front desk. When she showed up, she answered the phone while she attempted to check me in. She did not speak fluent English nor Spanish.

Cons: I'm not sure how you call imitation eggs, rotten fruit and spoiled milk breakfast. The room smelled like sweat socks and the A/C unit buzzed and rattled all night. Horrible stay experience.

Pros: Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good.

Cons: The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.

Pros: Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning.

Cons: Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.

Pros: Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.

Pros: approximate to airport, clearn & staff was helpfull

Cons: lobby was extremely hot and humid, restaurant was ok... food not so great.

Cons: View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.

Pros: Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced.

Cons: Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.

Pros: parking

Cons: not able to provide the type of room booked and breakfast buffet had minimum menu and no refills

Pros: The staff

Cons: The room was dirty

Pros: The room was clean and adequately furnished. Also, the airport shuttle service was prompt and courteous. Use of the shuttle was one of the main reasons I booked this hotel.

Cons: There was no way to heat water in the room (only a Keurig coffee maker was provided). My wife prefers hot water/tea, so she was unable have it during our 4-day stay. Further, there were virtually no complementary items in the hotel lobby...no coffee or hot water urns. Also, I had to go to the hotel desk to obtain clean towels as the hotel cleaning service was very short staffed. Finally, breakfast was an additional cost to the hotel room, but the buffet breakfast was nothing special... I could have purchased a better breakfast at a nearby restaurant.

Pros: Staff was amazing, always went out of their way for you, remember your name all week somehow. Nice location inside a gated community, which has lots of little shops down at the marina. Along with playing fetch with the dolphins every morning.

Cons: Unfortunately the food is below average. Breakfast buffet had almost all cold food. If you ordered an omelette or something cooked in front of you it was fine. The restaurants food was better but some of it could¿ve been warmer. Flavor was fine though

Cons: Website should state that the restaurant and bar are closed weekends. we picked this one specifically because of these features only to find that we still had to drive for dinner and buy wine for our room. Not even a 'have breakfast on us' apology.

Pros: The night time front desk staff was horrible!! I felt I was an inconvenience to them

Cons: The front desk evening staff

Pros: The lady that checked me in

Cons: Room paid for a double Queen wasn’t available a little g was all that was available Doesn’t work for two men not gay

Pros: When we went to check in they didn¿t receive our reservation so we where screwed. They tried to call your toll free number but got no response. Do we ended up paying more and extremely frustrated.

Cons: Read the paragraph above

Pros: It was fine I enjoyed my stay

Cons: I thought that it was stupid that they didn't let us spilt the bill for the room.

Pros: Staff

Cons: No

Pros: Room was clean, nice shower

Cons: No alarm clock in room, could use more towels

Cons: Mold in the shower....

Pros: Location and had swimming pool

Cons: Staff not very friendly, ac problems in room, and had elevator problem¿ however staff need better interpersonal skills communicating when issues come up

Pros: Nice big room, refrigerator, comfortable bed

Cons: 24 hour notice to clean room, had to beg for towels and toilet paper, website said hot breakfast only grab and go if there were any left. One coffee pod for room. Had to go to lobby to get coffee if there was any left. Cost to much for what you get.

Pros: The hotel has an amazing restaurant and the staff was amazing!

Pros: Courteousness and accommodating

Cons: I paid for an early checkin, I had to move to two different rooms because one room was missing the mini frig and the other room¿s key fob entry needed to be repaired (maintenance doesn¿t arrive until noon). However, they did place me in a room.

Pros: Room is nice and adjoining restaurant is excellent.

Cons: One staff member,  should not be in a customer service position. We had issues with her checking in and concerning trash removal. She claimed to have put through a room change. The clerk on duty the next morning could not find the request. Awful.

Pros: Super comfy bed, nice large shower with massage and Keurig coffee maker.

Cons: The view

Pros: Free airport shuttle, able to leave your car in hotel parking lot..

Cons: Room was not very clean. Garbage on the floor, dirty towel found in the closet. They only provided us with 2 towels. Room slept 4, reservation was made for 4 people.

Pros: Location and Friendly staff.

Pros: Quiet. Clean Friendly staff

Cons: Put hot chocolate in rooms

Pros: Everything

Pros: Room was good, bed was comfortable. The shampoo and conditioner was awesome.

Cons: The pictures showed a hot tub, there was no hot tub and the pool was cold. For the price I paid there should be a free breakfast. 7 days a week. There was nothing to eat. Had to go to a restaurant and eat breakfast. My plane was delayed, I did have to stay somewhere another night, I did not stay here again. I went elsewhere.

Pros: friendly staff Starbucks coffee outdoor seating timely shuttle to airport!

Cons: Room was dirty , not cleaned, blood on couch bed sheets, food in refrigerator, dirty towels in closet and clothes in the drawer.

Pros: Took airport shuttle when stranded by a flight cancellation. The check- in staff and bistro waitress were exceptionally nice. Very helpful with shuttle to and from airport too.

Cons: Little bit dated carpet and curtains in the room and maybe, but a nice sized room with loveseat.

Pros: The lobby was very comfortable and had a lot of space to work. Very good for business for a 3-star.

Cons: The café had minimal hours open and coffee was not always fresh. I think they could improve here.

Pros: Dirty and Hair left everywhere

Pros: Staff was excellent

Cons: My room smelled of smoke and the bath tub was dirty. It was just me in the room, however, on my bill it said 4 guests. Not sure why

Cons: I waited for an hour for airport shuttle. 1st time I called I was told it would be there in just a few minutes. I called again after 30 minutes only to be told it was shift change and it would be another 30 minutes

Pros: The Bed is Awesome! Ate me alive! So comfortable!!

Cons: Nothing!!

Pros: Staff

Cons: Everything perfect

Pros: Staff was friendly

Cons: Internet was down so could not watch TV at all

Pros: Cost is reasonable for location and type of accomodations. Airport transportation available.

Cons: The shower-liner was dirty with brown stain lines

Cons: No breakfast... could be boxed cereal and individually wrapped bagels, etc

Pros: Location

Cons: I was there five days and only had my room clean once that was unacceptable.

Pros: The staff was very nice. Also the shuttle was also a very big help. The driver was also very nice.

Cons: The room was definitely not cleaned properly. There was hair in the sink and toilet. Dirty sheets were stuffed in a drawer. I used a Lysol wipe on the most touched item it was black by the time I was done cleaning the room. Very disappointed.

Pros: Everything except no jacuzzi and the Bristol closes too early in the am and then reopens later in the day. No where to buy a cup of coffee after 9.

Cons: Good for the most part.

Pros: Comfortable bed and accommodations. On-site bar and restaurant. Shuttle and excellent proximity to DTW airport.

Pros: location and transportation to airport

Cons: Didn't clean my room one day andwhen I spoke to the front desk at 10:30 they were going to give me some type of credit. CRICKETS when I left

Pros: Wonderful bed and pillows! Quiet rooms

Cons: No

Pros: First choice at DTW.

Cons: No micros in room.

Pros: Close to airport,mouldy

Cons: Mouldy smell, indifferent staff, even though paid reservation, staff saying no rooms available at 4.30 am. Very indifferent staff

Pros: The room and location is nice

Cons: The night desk clerk was very unprofessional and rude

Pros: The reception area was very nice and clean.

Cons: The room had not been updated for decades. It had old wallpaper decor. It was just not terribly inviting.

Pros: close to airport, nice common areas, updated where it counts.

Cons: The Sliding Patio Door was unlocked when I checked in. WTH? Do y'all not follow a procedure to try and prevent worst possible scenarios? This is something you shouldn't have to contact the front desk about. Don't worry, I locked it and charlie-locked the patio door. Not on my watch.

Pros: Location. It was close to The Henry Ford and the Metro Airport Great breakfast

Pros: food in Restaurant was very good, staff friendly, clean and comfortable stay.

Cons: prices at the corner area for snacks and drinks was expensive

Pros: Good location off freeway close to things.

Cons: Checked in and was checked into a dirty room and then moved to a room where the plumbing didn't work. So we had to go downstairs to the public restrooms. Then downgraded my room, at that from a king to a queen never received any money back for the downgrade. If we would have changed rooms it would be the third time and maybe a new issue.

Pros: Clean nice

Cons: Noting

Pros: Loved that walking distance were 3 places to eat and a convience store. Also the Hotell lobby and drinks and food you can purchased.

Cons: All good for just one night.

Cons: One of my rooms had a spot like coffee on the wall, and there was bed sheets in the hallway for two days. In one of the rooms there was food on the floor next to the bed and a dirty towel was in the closet no rooms had coffee maker in it.

Cons: One of my rooms had a spot like coffee on the wall, and there was bed sheets in the hallway for two days. In one of the rooms there was food on the floor next to the bed and a dirty towel was in the closet no rooms had coffee maker in it.

Pros: The location to where I needed to be

Cons: One of my rooms had a spot like coffee on the wall, and there was bed sheets in the hallway for two days. In one of the rooms there was food on the floor next to the bed and a dirty towel was in the closet no rooms had coffee maker in it.

Pros: The pool facilities were welcomed, however some things in disrepair like the handrails to the hot tub. The bar/ lounge area was nice and relaxing. Great lemon drop martini and fantastic calamari, however service is slow.

Cons: We were not given the room that was guaranteed regardless of paying the cost for a certain room. Stated it was not guaranteed because it was booked through a third party. Air conditioner didn’t work and staff unable to fix. 80 degrees in room the entire night. Unable to sleep do to discomfort. Offered to switch us to a suite for an extra $400 a night. Typically in these instances any decent customer service rep. would move you for free. Saying good bye to the Sheraton brand for good. What a nightmare!

Pros: Staff is friendly and welcoming. i appreciated that the restaurant/bar was open until 10 pm due to my late arrival. The room was spacious, clean and comfortable. It overlooked the beautiful indoor swimming pool which is glass enclosed for warmth and sun.

Cons: No

Pros: Nothing.

Cons: The room that I booked ( King bed with a sofa) that cost $231 wasn't the room they gave me (Basic Two doubles). Come to find out the room doesn't exist according to their manager only their suites have this and starts at $450 dollars) yet they won't take it off the booking sites. While my wife, kids and I were sleep they gave my room to someone else at 4am and we were awakened by people trying to get in our room and would have had I not had the door stopper in position. They didn't refund me any money they tried to offer me chips and soda which was very insulting seeing that this was a business matter. I will not be booking there ever again!!!

Pros: Just the location. The rest was terrible. Homeless people have nicer blankets.

Cons: The cleanliness was sub par. Old raggedy and low quality bedding.

Pros: Everything was great

Cons: There were no microwaves in the room. If you wanted to heat your food up you had to walk all the way to the main lobby and use the smallest microwave. It barely got the food hot.

Pros: Perfect location if you want to be close to the airport

Cons: Except the main lobby, the hotel carpet was not clean

Pros: Location and cleanliness

Pros: They didn¿t close the pool in the atrium until after 10pm (should have been 9pm) ans ur was extremely loud and unruly. Also a staff member face mask was filthy.

Cons: The hotel was superb in other ways.

Pros: Front desk staff was very friendly and helpful

Cons: The did not clean my room

Pros: The staff is the most valuable item at this hotel, from the cleaning personel to the check in , they are friendly, and kind, you'll love starting at the hotel employee.

Cons: No, I love staying at the Sheraton.

Pros: Very clean Airport shuttle

Cons: They only clean the room after three days. We requested they clean after the first night in person at the main lobby desk and they assured us they would. When we returned that evening the room was still in the same condition we left it in. No towel replac

Pros: I love the hotel just the staff was rude

Cons: The Reception that night was rude even the clerk that check me out and my room was cold Maintenance never came after I let them know and was told that they would check it out and all they had to offer me was something from the snack bar

Pros: Clean

Pros: Cleanliness

Pros: Loved this place

Cons: The tv didn't work consistently

Pros: The pool and the gym were my tops.we first stayed there it was being renovated, couple of weeks later bam it was all done. Fantastic !

Cons: Nah,my fav

Pros: The location to my company office was it.

Cons: The hotel was under going renovations and it did seam to be a problem. On night one the phone in the room didn’t work when requesting a wake up call. I reported it 3 times over 3 days - never fixed or explained. Not the only issue with my r

Pros: Close to airport.

Cons: In the process of renovations. Only 1 out of 3 elevators worked.

Pros: The hotel seemed to be nice however renovations are currently being done.

Cons: Our Television didn’t work. The staff worker was unable to get it to work as well. He said we would receive a discount but that of course never happened either .

Pros: The location.

Cons: The hotel was being renovated so the pool was closed, and the hallways were messy.

Pros: Nice size room

Cons: Very noisy, in the process of remodeling have to jump through all building material. Smell of weed all over the place, in the entrance in the rooms in the wholesale just every where

Pros: The location

Cons: They are under construction, no coffee maker in the room, no wash cloth

Pros: Each time I came into the lobby, I was greeted enthusiastically. All the staff were very pleasant.

Cons: Both nights had excessive and rowdy activity outside my door. Although I called the front desk twice, the activities did not stop until 2:16 am the second night. I had to get up at 6:30 am each morning.

Pros: Freshly renovated room

Cons: The entire 9th floor smelled like marijuana smoke, enough so, to see it in the air.

Pros: Comfortable beds. Free parking.

Cons: Not the "Sheraton" level experience. More of a 2-star hotel. Dirty carpets and common areas. Very slow check-in. Zero amenities, while paying full price.

Pros: The hotel is under construction and not worth your money to stay. Dirty blankets and covers, not enough hygiene supplies, no coffee maker in the room.paid a $--- for the dirty, empty room while next door cost $-- a night with clean room better s

Cons: Will never stay at this hotel. Don't let outside of the building fool you. This hotel sucks. Waste of money.

Pros: Close proximity to DTW

Cons: Undergoing major renovation. Avoid until work is complete.

Pros: Close to airport. Locatio

Cons: Property wasn’t kept up. And it was under construction So it was an eye sore

Pros: Location

Cons: Yes! Nothing was open ! After advertising they would be. It an  inconvenience for them to have us there!!should priced out  about $--

Pros: The front desk check-In person was very nice.

Cons: I should have been informed it was under construction. The elevator was a major hike. I am recovering from hip replacement surgery and with luggage the walk to the elevator was too long!

Cons: the shower drain did not drain properly and caused issues also the stelite tv was iffy at best

Pros: the location and the front staff. The staff were very friendly.

Cons: Our room smelled strongly of smoke, it was not clean,people across the hall arguing loudly in the hallway.The room was far away from the reception, we had a lot of luggage. No one available to help us. Front desk didn't answer phone, had to travel to fr

Pros: very cooperative front desk

Cons: 1. poor shuttle service. 35 minute wait, unmarked van went by several times before driver identified as sheraton van. 2. 3 tries to get decent room. #1 stank of cigarette smoke. #2 tried to sleep, thermostat beeped like a smoke alarm every 15 minutes.

Pros: bar & kitchen were open late

Cons: No free breakfast. Old fashioned bathroom. Tub/shower combos are so last decade. Rounded bottom tubs are made for sitting, not standing and turning around. I hung on nervously to the grab bar.

Pros: There was nothing to like about this Hotel.

Cons: It was dirty, out of date, noisy, uneven carpeting in the hallways, the a.c. outside of the room was less than adequate. Failed to live up to the expectations of the Marriott brand. Will never stay here again.

Pros: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges

Cons: The staff is kind and trying to attend every challenge that occurred but there are a lot of challenges

Cons: Water was of for several hours. When the water did come back it was dirty and brown .

Pros: Extremely friendly staff, everyone spoke to me and i mean every staff!

Cons: Shutttle pickup at the airport was slow

Pros: Comfy bed

Cons: Windows don’t stop sound loud echo from lobby area. housekeeping did not clean one day. When the did pass the door was left unlocked luckily nothing was stolen

Pros: The rooms were huge and the beds were very comfortable

Cons: The ice machine didnt work on my floor

Pros: Nice big room, comfy bed, balcony overlooking the pool. One of the best beds ever, soft, big. Room itself is pretty big too

Cons: The service was horrible. Slow. Manager did not care. He let the trainee do everything. Long lines. Wasted time. And the slowest elevators ever

Pros: Close to airport.

Cons: They never got the cable working which was unacceptable. Will never stay there again. Kids running around in hallways up until midnight. Not a good experience at all.

Cons: Very Dated hotel

Pros: I like the staff was very accommodating. They made a mistake with my reservation and quickly resolved it and upgraded my room. Excellent customer service.

Cons: Everything was great

Cons: Room location, squeeky room door.