Okay
4.0
Pros:
The hot tubs
Cons:
Entire hotel needs to be vacuumed or carpet needs to be deep cleaned. So much debris on the carpet it’s not even funny. Nets are flying in the rooms as well.
Excellent
8.0
Pros:
Very close to airport, bed was comfortable with lots of pillows, and desirable businesses close by. The staff was friendly and accomodating and parking very accessible!
Cons:
Breakfast could be better. The door which housed the fridge had a hinge that needed repair and we would have liked a morning paper. The key card stopped working which was inconvenient.
Poor
1.0
Cons:
The receptionist Judy did not help with parking or making our stay more reasonably priced. She simply said that it was “too late” to change the reservation to save money on parking and charged us full price for parking. Very disappointing and lazy.
Excellent
10.0
Pros:
I left before breakfast was served, and was offered food “to go”, but I declined. A very kind and appreciated gesture.
Good
7.0
Pros:
It was conveniently located to the airport.
Cons:
Parking is not free!!!! I was traveling out of state and was parking my car at the hotel. I stayed the night before, and expected to be able to park my car there for free, as every other hotel I have stayed at. Not this one! I was charged every day.
Okay
4.0
Pros:
the room we got was a king suite with a whirlpool and overall, the experience wasn't *that* bad for the price. we had some big issues but we thought the cleanliness of the room was good and customer service was great.
Cons:
everything was fine besides the whirlpool in the room, the fact that the walls are so thin, and subpar breakfast. the whirlpool had these fuzzy pieces of fabric (like one of those fuzzy scarves got caught in there for some reason) stuck in the blowers and every time we would turn them on, the fuzzies would come out. we brought hot tub cleaner with us luckily so at least it was sanitary to our standards, but we thought it was still disgusting. we didn't end up requesting a new room cause we didn't want to be those people and it was something we could handle, but always check the whirlpool beforehand. the other issue is the sound outside of the room. i don't think it would've been a problem if we were farther away but being by the front desk gave us an inside scoop on basically everyone's issues. its not that practical when you're trying to relax. lastly, the free breakfast there just wasn't good. we found it strange that you could actually eat at the bar at night, but in the morning they would just give you microwavable gross breakfast sandwiches and muffins.
Good
7.0
Pros:
Clean, location.
Okay
5.0
Pros:
Location was perfect for our short visit
Cons:
Late night staff was not friendly or courteous in my opinion. Key cards didn’t work on two different occasions. Staff tried to “explain†to me what I must of done wrong. Only problem is, I install these systems for a living. So no, it
Excellent
10.0
Pros:
It was close to the airport and family members. It was relatively quiet and the beds were comfortable. We opt for no room service while there due to COVID-19 but the room was clean and tidy upon our arrival. A continental breakfast/ snack was available.
Cons:
The on-site restaurant was a disappointment as some menu items were not available due to Covid-19. You will need to plan for your meals as Michigan does not have dine in restaurants at this time. Otherwise the stay was great!
Excellent
10.0
Pros:
Friendly service Clean hotel Fridge and microwave free Free shuttle Warm heat Confortable blankets and pillows Large bathroom mirror
Cons:
Small amount of Shampoo/conditioner
Mediocre
3.0
Cons:
Not clean and old
Excellent
10.0
Pros:
The pleasantness of the staff and the room accommodation.
Cons:
No
Excellent
10.0
Pros:
The comfortableness and the style of the room
Cons:
No
Excellent
10.0
Pros:
Employee checking me in at the desk and cleanliness of room.
Cons:
No
Excellent
10.0
Pros:
Cleanliness and staff
Excellent
9.0
Pros:
cleanness and easy access. great breakfast
Cons:
no
Excellent
8.0
Pros:
Great price, clean, comfortable bed
Good
6.0
Okay
4.0
Pros:
Location
Cons:
This is not a 3.5 stars.
Okay
5.0
Pros:
Close to Airport
Cons:
This was NOT a 3.5 star hotel. It's a plain old Comfort Inn. It's a 2.5 star hotel. I paid too much!
Mediocre
3.0
Cons:
The room smelled like urine and very unclean
Excellent
9.0
Pros:
the room seemed to be crowded.
Excellent
10.0
Pros:
Close proximity to the airport. Excellent continental breakfast.
Cons:
It was noisy secondary to the airport.
Excellent
9.7
Good
7.0
Pros:
Free breakfast, free internet, and location was very close to the airport.
Cons:
Shower and shower head were very short. Rooms was extremely dry. The TV and Remote were a pain to use. Remote was very slow to actually do things on screen.
Okay
5.0
Pros:
Location
Cons:
Some staff great Majority especially barstaff
Excellent
8.5
Excellent
9.7
Pros:
The location is outstanding. Literally right off of the interstate and less than two minutes from the airport!
Good
7.0
Pros:
The room have a nice thing mini-fresh microwave
Cons:
I check inn one hour before the check inn and they charged me 29 dollars!! Thats ridiculous!! And they dont have tub , you have to shower standing up and no swimming pool available
Excellent
10.0
Okay
4.0
Pros:
Close to DTW airport with free shuttle
Cons:
The entire hotel seemed too warm and humid, and smelled like a dank basement.
Good
6.0
Pros:
Really liked the cleanliness and the staff was very nice
Cons:
Did not like not having hot water for the first day. Front desk waited until I finished checking in to tell me the boiler was down. Was told it would be back in service by 16:00 but did not get hot water back till next morning
Good
7.0
Pros:
Very convenient location.
Good
7.0
Pros:
It's a pretty nice hotel, but it's overrated. It's not a 3.5 star. It' should be listed as a 3 star
Cons:
The location
Good
6.0
Pros:
Clean rooms, nice facility.
Cons:
Airport shuttle wouldn’t pick me up at car rental depot even though it’s right there. Told them I was alone and traveling with my three year old and had a lot of luggage as well. They suggested I tried “talking the rental car company into it”. The only other issue, though it WAS an issue, was the obnoxiously loud doors and auto shut mechanisms on them. Took a long time to sleep with those things slamming every 2-3 minutes.
Okay
4.0
Pros:
Location
Cons:
Old shabby hotel. I was expecting something better.
Okay
4.0
Pros:
Room was clean, morning staff was nice.
Cons:
Night staff was unhelpful. We waited for an hour for our pickup (called multiple times to ensure we were in the right spot, but he rushed us off the phone. Turned out we were in the wrong spot). The shuttle dropped us off about 1/4 miles from the hotel.
Good
6.0
Pros:
It had a restaurant and bar. Clean and close to the airport. Shuttle was prompt.
Cons:
Desk area was small. Outlet on the lamp did not work. Not close to any other eating opportunity but the area did not have much so not necessarily a hotel issue. there was no convenience market or place to get drinks and snacks.
Poor
1.0
Cons:
The toilet over flowed early in the am and flood the room tryin to run in grab towels and slip and hit my chin and face. Unfortunately I was there for mother of the bride and ruined my experience for the wedding photo and my trip.
Okay
5.0
Pros:
Breakfast started at 4am (nice if you have an early flight to catch)
Cons:
This hotel is in desperate need of an update. Air conditioned was obnoxiously loud and the shower head had a max height of 5'9"
Excellent
8.8
Pros:
prompt
Cons:
charged us for bottled water
Good
7.0
Pros:
The location very new to the Airport.
Cons:
I had dinner at the restaurant and the service was not good
Excellent
8.8
Pros:
Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.
Poor
1.0
Pros:
The room I paid extra money to have was not given to me. I reserved a deluxe king room with sitting area and did not get that.
Cons:
I asked for a room with a bathtub and was only given one with a shower. The hotel was noisy - and all sound travels through the hallways and into the room.
Okay
5.0
Cons:
Not at all 3 and a half star.
Okay
4.0
Pros:
Close to airport
Cons:
Staff
Good
7.0
Cons:
This is a 2.5 to 3 star hotel NOT a 3.5 You need to change your ratings
Mediocre
3.0
Cons:
1. I got three bed bug bites during my 7 day stay. 2. Lots of traffic noise at night from Hwy I-96 at night. 3. The hotels 9.3/10 rating turned out to be based on 69 evaluations over a three year period; this is a statistically insignificant number.
Poor
1.0
Pros:
There is no way that this hotel is 3.5 stars. The room smelled. I did arrive about 10 pm and no one was at the front desk. When she showed up, she answered the phone while she attempted to check me in. She did not speak fluent English nor Spanish.
Cons:
I'm not sure how you call imitation eggs, rotten fruit and spoiled milk breakfast. The room smelled like sweat socks and the A/C unit buzzed and rattled all night. Horrible stay experience.
Excellent
8.8
Pros:
Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good.
Cons:
The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
Excellent
9.7
Pros:
Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning.
Cons:
Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Excellent
10.0
Pros:
Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
Excellent
8.0
Pros:
approximate to airport, clearn & staff was helpfull
Cons:
lobby was extremely hot and humid, restaurant was ok... food not so great.
Okay
4.0
Cons:
View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Good
7.1
Pros:
Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced.
Cons:
Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.