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Best hotels in Rivertown/Warehouse District (Detroit)
"Located in the heart of Detroit, this hotel is within 1 mi (2 km) of Moross House and Detroit Riverwalk. GM Renaissance Center and Greektown Casino are also within 2 miles (3 km). Renaissance Center Station is 29 minutes by foot. "
Overall 5.8 Okay
Based on 1,254 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Pros: Price
Cons: Dirty
Mediocre
3.1
Pros: Cheap
Cons: Room smelled like smoke very bad, could not sleep. Door was very loose, no safety latch.
Mediocre
2.0
Pros: It was horrible dirty nasty and the heater was loud
Okay
4.8
Okay
4.5
Pros: You can tell they are obviously trying to make it a better place to stay and updating some things. Shuttle service was amazing.
Cons: Our air conditioner rattled so loudly we couldn't sleep. Not so sure about the location and if it was the safest place to be. Parking lot is absolutely terrible.
Mediocre
2.0
Cons: I was double charged
Mediocre
2.0
"Located in the heart of Detroit, this hotel is within 1 mi (2 km) of Moross House and Detroit Riverwalk. GM Renaissance Center and Greektown Casino are also within 2 miles (3 km). Renaissance Center Station is 29 minutes by foot. "
Overall 5.4 Okay
Based on 1,934 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.5
Pros: The views and proximity to the water
Cons: Restaurant was closed for the entire stay, room was not ready at time stated, and cable channels were fuzzy. My stay was ok other than these things.
Excellent
9.4
Good
7.7
Good
7.7
Pros: Location, friendly staff, beautiful building
Cons: Limited kitchen hours, view from particular room we were given
Good
7.1
Good
6.0
Good
6.2
Pros: Clean
Cons: Two doors in the room that connected to other rooms. Wall paper peeling. Could use an update. Also not enough light at entrance.
Good
7.4
Good
7.3
Pros: On the river, antique looking.
Cons: No shuttle to the game like promised on the phone.
Good
6.2
Pros: Excellent location on River Walk; still some rough patches in the neighborhood, but very promising locale. Older brick building has character, high ceilings, deep window sills. Staff I interacted with was friendly and accommodating and did their best to guide guests through the travails of sub-par facility
Cons: Problems with the older building have not been corrected in the remodel. Water and heating/cooling system are poor. Maintenance of facility is sub-standard (faucets were loose and dripping, for example). Cleanliness could be improved - baseboards were dusty/dirty, bedding was stained, sticky surface on table, etc. Given its location and possibilities to be a much higher-end boutique hotel, remodel should have been of higher quality, from systems upgrades to carpeting, furnishings, amenities, etc.
Excellent
8.0
Okay
4.0
Pros: clean room and nice view
Cons: took 2 hours to ck in !! cant get must worse then that!!
Good
7.7
Pros: The waterfront view and the easy access to the river walk from the hotel was a big plus. The rooms are spacious and clean bu not everything was functioning. My room's hairdryer didn't work and the tv channels offered left much to be desired (not a terrible tragedy). It had parking. The staff was courteous. It's not a five star hotel but it's charm can grow on you. Given the opportunity, I would stay here again.
Cons: The hotel is not handicap friendly and is in need of renovations. The parking areas need to be repaved and should be better lit. The city should fix the potholes on the streets leading to the hotel. The restaurant menu was okay. There's definitely room for improvement all around.
Good
7.4
Pros: Neat historical building, nice view and location on the riverwalk.
Cons: Staff was a little quiet, tried answering when asked but almost had to draw things out of them. Felt like I was imposing a little bit.
Mediocre
2.0
Pros: Nothing.
Cons: We had booked this hotel via kayak. When we arrived to the hotel after being tired from traveling we approached the two ladies at the desks. The one lady asked us if we were checking in and we said yes. She then asked if we had a reservation and we said that yes we did. She asked for the last name which we gave her (and spelled for her) and she very rudely looked at us and said "What???" So I spelled it for her very slowly again. She then rudely said "Just give me yo ID". So we did. She then said "When did ya"ll make this reservation??" I said "Earlier today, I can give you the confirmation number..." She then interrupted me and said "No we don't have no rooms, we full". I said "Well can you look at the confirmation number maybe..." Interrupted again "Nothing I can do, contact whoever you got the reservation from." So we left. So rude. Not willing to help us find another place or work with us. Nothing. Contacted kayak and they were amazing. Refunded us the cost and helped us find a hotel.
Okay
4.2
Pros: The location was nice and the view
Cons: Well the first night was ok they didn't have a mini refrigerator in the room I would think $160+ regular price that it would be included, and they wanted to charge us 20$ a night to rent the mini refrigerator.. The first room we were in had these shear white curtains, looked nice bad idea. Especially if you're a late sleeper. None of the rooms had hand soap in the bathroom, either one of are rooms didn't have heat or air conditioning. Our tv didn't really work in the 2nd room, and we didn't "do not disturb signs. My biggest issue with the hotel was I didn't feel secure enough to leave my Car in their lot. Two cars got stripped in the parking lot left on bricks all four tires gone, I asked where security was he said he was inside. Inside for two cars to be stripped of their tires. I felt unsafe and I definitely won't be staying at this hotel again
Excellent
10.0
Pros: I'm mystified by the mixed reviews that I've seen for this hotel. For the money, it's the best value nice(r) hotel in the downtown Detroit area. Every member of the staff we interacted with was exceptionally pleasant, the check-in process was super pleasant, there is free easy parking steps from the front doors, the place was clean, we were given a view of the Detroit River and Windsor, Canada, even before I asked if one was possible. No, it's not a 5 star ultra luxury hotel (but I don't think there really are any in central Detroit, and I've stayed at the GM Renaissance Center hotel (don't know if I'm allowed to mention the brand, but it's one of the nicest hotels in the city proper, at room rates of 3-4 times the Roberts Riverwalk.) Sure, there are a few things that are a little dated, but everything was in great shape in our room, and all of the public facilities worked great. There is a lovely sitting area on the main floor near reception for reading, or watching the ever-present TV. There is a free pool table, well maintained and level, on the ground level near the bar (which we didn't try.) It's steps from the Detroit Riverwalk, there are a few good bars and food options within easy walking distance, and downtown Detroit is super convenient. I will absolutely continue staying at this hotel in the future!
Cons: Very little to complain about! The TV didn't work properly, but we just watched online streaming on a laptop (the wifi worked great.) I hate single-cup coffee-pod style coffee makers in hotels, but this is mostly a personal peeve, and there is coffee service on the main floor near reception every morning.
Excellent
10.0
Mediocre
3.7
Pros: The hotel was nice and so were the staff.
Excellent
8.8
Mediocre
3.4
Cons: Reception staff rude, and no sense of customer service or enthusiasm. I was given a room that wasn't cleaned, was moved to a room, where there was renovation work in the hall, even after requesting a quiet room, shower was terrible alterning from ice cold to boiling water flow, bed mattress was worned out, door handle from closet was hanging by on bolt, tv support broken, furniture in bad shape. Lets say the hotel needs lots of T L C and culture change among custmer facing employees. Best of luck.
Excellent
9.7
Pros: Great hotel, very clean! Would highly recommend and go back there. Only 2 miles away from Joe Louis Arena. Hotel will call a cab for you. Bar in the hotel is nice and good prices.
Mediocre
2.2
Pros: Nothing.
Cons: There was no hot water, cable picture on TV was fuzzy, room had strange smell, thin sheet instead of curtains covering bathroom window, heat would not work adequately, no hotel thick comforter instead thin 20.00 comforter like the ones Amazon sell not even down filled. Customer service terrible. Checked in early 7:30 was told room would be ready at 2:00 came back at 3:00 still had to wait until 4:15 just for my room only. The other couple we traveled with did not even have 1 roll of toilet paper in their room!! our iron wasnt working had to get another and some wall outlets would not work had to use cell cause clock was on the desk with no outlet by the bed.
Okay
4.0
Cons: Poor customer service. Did not provide the service we requested and paid for. We paid for a roll away bed and they did not have one at first, but then said they did but it took over an hour late at night to get it. Very disappointing.
Mediocre
2.0
Pros: Room was clean
Cons: I reserved a riverfront room and I received a room on the parking lot. Service at desk was painfully slow to check in.
Excellent
8.5
Okay
5.7
Excellent
8.0
Excellent
8.0
Excellent
9.1
Pros: Staff is very nice, great old character in the building. Loved the river walk. Didn't try the food, so have no comment. Bed was comfortable. I would stay there again yes but hope the ventilation is better.
Cons: Our only complaints were #1 the construction outside our room started at 8 a.m. on a Saturday. I feel like we were put there because I booked through a third party which was pointed out to me when I asked if I could upgrade. #2 the room smelled like smoke in the bathroom at times and even dog poop I think the ventilation carries odors.
Excellent
8.0
Pros: Proximity to downtown Detroit was excellent. Right on the waterfront. An old, historic, renovated building.
Cons: It's a bit rough around the edges - the last renovation must have been some time ago. The bar-restaurant was poor - don't even bother mentioning that it has one. The shower didn't work - but the rest of the room was very nice.
Good
6.2
Cons: I stayed here for my honeymoon. I asked for room to be clean and sheets changed the 2nd day. 3 hours later when I came back it had not been cleaned. spoke with various front desk staff and they were not friendly at all. Eventually it was cleaned after going back and forth with the staff.
Good
7.1
Pros: The room was cool-never got above 64 while we were there.
Mediocre
2.0
Cons: You guys set me up with an agency who doubled booked me. I would recommend following up with the various agencies first to see if your customers actually stayed at the hotel, instead of shooting out these emails that don't make you look good.
Mediocre
2.8
Pros: Nothing about this experience felt like a hotel.
Cons: It felt like a motel was taken over by aliens that were doing a horrible job of pretending to continue running the hotel.
Excellent
8.2
Pros: Staff was great and very helpful and friendly
Cons: Carpets in room stained no biggie but I assume most ladies or wives wouldn’t like Bathroom was very nice and clean beds comfortable and clean Overall perfect price for an over night stay Security was great No concerns about my car over night Was a nice night kept the windows open for a nice breeze
Excellent
10.0
Pros: The receptionist was very accommodating regarding mistakes that I had made in the online booking and took care of me and my five year old son promptly.
Cons: i would have liked a heavier blanket and the pillows were very big and puffy for my neck.
Mediocre
3.7
Cons: The hotel was falling apart. In my room alone, there was wallpaper falling off of the walls, unfinished trim, damage to the walls, electrical sockets that were loose in the walls, all of the buttons were missing from the phone, and the quality of the picture on the television was terrible. I have no plans to stay here again, regardless of its value or its proximity to downtown Detroit.
Excellent
8.8
Pros: Keep in mind this is not a 5 star hotel, and this is not Greektown, this is an old building right on the river. There are some flaws, but the location is great, felt really safe, and the staff was friendly. The bed was really clean and comfortable. I'm surprised to see bad reviews about this hotel - I couldn't find anything to complain about! Was really surprised, would definitely stay there again. I'm glad I didn't listen to the negative reviews!!!
Cons: Some cosmetic flaws, but this did not impact our stay or our perception of the hotel.
Good
7.1
Pros: the location - right on the river the pool - on the river and sunny/shaded options the terrace drinking area on the river the reception arrangements - informal, efficient, helpful lady who printed off bus timetable and gave us taxi cards the wonderful high ceilings the huge bedroom the easy free parking the wonderful building, tastefully turned into a hotel efficient a/c the Atwater brewery (bar in real brewery), Andrews bar almost next door and the wonderful restaurant and bar a few doors away with a strange name I can't remember which are a safe two or three minutes walk away. the half hour walk along the Detroit riverwalk (mostly|) to the centre of the city the bus from the times square bus station in the centre of the city to the end of the road 5 mins (safe) walk away the building wasn't on our GPS so we had to ask directions
Cons: the lack of room maintenance (bathroom door hinges loose so wouldn't shut - needs a screwdriver), bath tub lever falls off (needs a grubscrew). the dingy room lighting the curtains that wouldn't shut as the tracks were broken only 3 hangers in the huge wardrobe THIS SHOULD BE A FIVE STAR HOTEL - WITH A LOT OF TLC
Excellent
8.2
Pros: Location and room size
Cons: A couple of electrical things in the room didn't work - for example, the socket by the desk was not working.
Mediocre
2.0
Cons: Microvave in room before we started to eat, heat up the room it only got to 76 degrees the whole night had to take the floor heater from the guard at the desk and not have us wsit 30 mins outside before someone came to let us in and then another 30 mins before we got pur key.
Okay
4.0
Pros: Nice view of river.
Cons: Hotel was worn. Looks like renovation was done 25 years ago and now just hanging on.
Mediocre
3.4
Pros: I liked the location.
Cons: EVERYTHING! Parking lot filled with potholes, room service is lacking the service, air conditioning never worked. had to open the windows and my toom was filled with bugs. They tried to charge me $120 for a resort fee 2x.
Good
6.5
Pros: Staffs were really friendly.
Cons: Bed was very dirty/they did not wash the sheet/they also did not clean carpet. room was very very dirty ever i had seen.
Good
6.8
Pros: I liked the location (river front). Staff very friendly.
Cons: I did not like the fact that shower water temp was warm (at best). I had to wait for it to get to a temp that I could basically spray myself off. I am not sure what it would take to fix, but if it wasn’t for that, I would have given a much better review. I will not be staying here again just for that reason alone.
Excellent
8.8
Pros: Beautiful view of the Detroit River and Canada. Hotel has its own gated entrance to the Riverwalk. Outstanding for walkers or joggers. My room had very high ceilings. Great value and free parking. Safe location. Delicious chocolate chip cookies at the reception desk. I will certainly stay here again. This is not a high-priced luxury hotel, but it costs only 1/3 of the price and is a bargain.
Cons: No hair dryer. No remote control for TV (though one was provided when we requested it). No tea bags in room. Poor Sprint cell phone reception in that part of Detroit (which is not their fault).
Overall 10.0 Excellent
Based on 2 reviews
All
- All
Located in Detroit in the Michigan region, Luxury stay by the water features a balcony. The property is 2.3 miles from TCF Center. The apartment features a flat-screen TV and 2 bedrooms. The air-conditioned property is equipped with a kitchen. GM World is 1.7 miles from the apartment, while Saint Andrews Hall is 1.7 miles from the property. Detroit Metro Airport is 19 miles away.
Overall 0.0 Poor
Based on reviews
All
- All
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