Overview

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Hotel Esperanza

Via dell' Inferno 3, 50123 Florence, Tuscany, Italy
+39 055 213 773

$103+

Overall guest ratings

7.8/10 Good
based on 950 reviews

Review highlights

  • 9.4
  • 9.1
  • 4.4
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    Located 4.9 mi (7.9 km) from the airport, Hotel Esperanza offers a great location, putting you within just a 10-minute walk of Ponte Vecchio and Cathedral of Saint Mary of the Flower. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 8 AM and 10 AM. Rooms at this luxurious hotel offer flat-screen TVs, premium bedding, and free WiFi.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Storage available
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 950 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "88% thought it was easy to get to the train station."
      7.2 "Easily accessible by car, said 72%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.2 "High value."
    • 6.5 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.1 "59% said rooms were small."
      2.9 "71% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      4.5 "55% found problems with the furniture."
      4.3 "Air conditioning was criticized by 57%."
      4.6 "54% said the bathroom was dirty."
      4.5 "55% thought the tv was sub-standard."
    • 4.1 "Disappointing food."
      4.3 "57% found the side dishes unedible."
    • 2.7 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 598 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.9 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.1 "59% said rooms were small."
      2.9 "71% had problems with the shower."
      2.9 "For 71%, the rooms looked old."
      4.5 "55% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      4.5 "55% thought the tv was sub-standard."
      4.2 "Air conditioning was criticized by 58%."
    • 4.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.2 "Disappointing food."
    • 2.8 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 171 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 6.9 "Average value."
    • 6.8 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      3.8 "62% said rooms were small."
      2.5 "75% had problems with the shower."
      4.0 "Air conditioning was criticized by 60%."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."

    Overall rating

    7.9 Good
    based on 180 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      3.6 "64% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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