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Relais Santa Croce

Via Ghibellina, 87, 50122 Florence, Tuscany, Italy
+39 055 234 2230


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Overall guest ratings

9.0/10 Excellent
based on 390 reviews
See all reviews

Review highlights

  • 9.3
  • 9.3
  • 6.8
  • 6.1

Good to know

  • Nice building
  • Friendly atmosphere
  • Friendly service
  • Professional service


    show all


    With a stay at Relais Santa Croce in Florence (Santa Croce), you'll be minutes from Casa Buonarroti and Basilica of Santa Croce. This 5-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.


    Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.


    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare. Additional features at this hotel include wedding services, a fireplace in the lobby, and discounted use of a nearby fitness facility.


    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.

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    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Wedding services
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    Guest reviews

    Overall rating

    9.0 Excellent
    based on 390 reviews
    • 9.3 "Food is to die for."
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 8.1 "Comfort level is high."
    • 7.9 "Good vibe."
    • 6.8 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 3.5 "Value below average."
    • 2.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 319 reviews
    • 9.5 "Food is to die for."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Comfort level is high."
      7.7 "77% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      9.4 "94% thought it was pleasantly quiet."
    • 8.0 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      7.5 "75% said it was a stylish hotel."
      8.9 "89% thought the hotel was luxurious."
    • 6.4 "Breakfast is mediocre."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 62 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 7.9 "Good vibe."
    • 6.5 "Rooms are ok."
    • 5.4 "Breakfast is mediocre."

    Overall rating

    8.7 Excellent
    based on 7 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews


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