Excellent
8.0
Pros:
Breakfast good. Could be better choice of hams. Staff must keep an eye on food available as had to ask staff for food that had run out every morning
Cons:
TV needs information about programmes had to flick through channels to see what was being shown
Okay
5.0
Pros:
Location - really amazing place near Tricity Landscape Park (Trojmiejski Park Krajobrazowy) Staff - always was nice and helpful
Cons:
Maybe once ten years ago it was a 5 star hotel, but not now. Saving on everything is obvious. I would not have any claims if it was a 3 star hotel. But I was promised a “touch of luxury”. Maybe I understood it wrong. Territory - neglected, overgrown and dry plants, shrubs with diseases, there’s no flowers overall only wild ones, small birch trees on the roof. Only “decoration” near the main(!) entrance was two pots with stones. You don’t need a gardener to get rid of dry weed, dead bushes and buy few petunias for entrance decoration. Room - We recieved a room which even wasn’t shown on photos. Extremely dirty carpet with old stains, armchair with strange dirty spot, scratched furniture, dead flies and sand(?) on the windowsill, ceramic kettle was chipped. Top layer of bathroom taps and water outlets were destroyed by inappropriate cleaning but still dirty with black mold and limescale. Breakfast - (60zl per person) overcooked blue eggs, dry buns, cheap fruit juice from a carton, dry sliced cucumbers suspiciously looked the same throughout 2 days. And maybe would be great to change a type of breakfast serving during pandemic but all people used same buffet spoons (f u coronavirus). We decided to refuse and refund breakfast. We found more comfortable to spend 10 minutes by car and order breakfasts at nearby restaurant. For same price - mollet eggs with bresaola and fresh orange juice with exceptional waiter service. Spa and swimming pool - I planned to spend my whole vacation in spa but I didn’t have a chance. It looked like a darkest dungeon. Only 5-10% of installed ceiling spot lamps were working. There were some windows near the pool and it helped somehow but silent zone with sauna was so poorly lighted that it was felt like abandoned basement not a place to relax. Unfortunately this lack of light can’t hide all dirt, black mold, limestone, stains, spots, dust, leaves(?), fallen off tiles and plaster.
Good
7.0
Pros:
The staff is the best thing at this hotel, they are really nice. Also dinner and breakfast were wonderful
Cons:
We got married here 4 years ago and the hotel was very nice. After 4 years some renovation is needed. The garden and the spa are careless and some spaces need more cleaning. It is not anymore a 5 stars hotel. It is not needed a big investment, we have the feeling that the management is not doing their job, someone that takes a look regularly can see that with some work the hotel would look nicer. And what are these towels in the corridor???
Okay
5.0
Pros:
- great location (surrounded by nature but still close to the city) - nice pool and sauna. - staff was kind and helpful. - good breakfast
Cons:
- the COVID-19 measures were not fully implemented at breakfast (not asking guests to put on the masks when not at the table, dinning tables not far enough from each other, self-catering breakfast with guests talking over the food). employees had the masks on though and they were cleaning the tables regularly and promptly though - loud guests in the "silent zone". adults and including kids - torn bedding & too small sheets for the size of the bed - unkept garden/park around the property (just the front was kept to look good)
Excellent
8.0
Pros:
Staff is really friendly and helpful. They changed our dark room to lighter immediately after we asked. Even let us choose from few unoccupied rooms. Quite and nice enviroment and nature. Nice and tasty food for breakfast.
Cons:
Coffee at breakfast wasn't very good, it was like water with coffe taste.
Good
6.0
Pros:
Breakfast and dinner were good. Everything was clean.
Cons:
Fitness center is awfull. There are no any weights and equipment.
Excellent
10.0
Mediocre
3.8
Cons:
This is NOT a spa-hotel. More of a hotel with a cold pool and a Sauna. Many children in the pool so not much relaxation. Electricity must be expensive since there was one lightbulb in the corridor. Some corridores not no light at all. The cleaning had many flaws. The bed sidings had not been cleaned for a long time since there were a lot of stains on it. If one choose soft carpets, one must clean them several times a year. Just saying. All in all, this is not a five star hotel. There are other in the tristate area that are clean and have a proper spa.