Overview

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Le Grand Hôtel & Spa et son Chalet

1 Place Du Tilleul, 88400 Gerardmer, Lorraine, France
+33 3 29 63 06 31

$169+

Overall guest ratings

8.4/10 Excellent
based on 593 reviews

Review highlights

  • 8.9
  • 8.9
  • 8.4
  • 6.1

Good to know

  • Professional service
  • Comfortable beds

Nearby

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    About

    Located near a train station, Le Grand Hôtel & Spa et son Chalet is a great choice for a stay in Gerardmer. Guests can visit the spa to be pampered with beachside massages, body wraps, or facials, and The Petrus Pavilion, one of 4 restaurants, serves lunch and dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 584 reviews
    • 8.9 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 8.9 "Location is great."
      7.8 "Great parking, according to 78%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Very nice wellness & sports facilities."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
    • 4.7 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      0.0 "For 100%, the rooms looked old."
      1.1 "89% were disappointed with the minibar."
      1.7 "83% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      4.0 "60% were unhappy with the view."
    • 3.0 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.4 Excellent
    based on 496 reviews
    • 9.1 "Terrific location."
      7.3 "Great parking, according to 73%."
    • 8.7 "Bar is amazing."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
    • 6.7 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was stylish."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 3.0 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 81 reviews
    • 8.9 "Location is great."
    • 7.0 "Good service."
    • 6.5 "Pool is mediocre."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Average comfort."
    • 5.4 "Vibe was decent."
    • 4.5 "Rooms are not good."
    • 3.2 "Terrible value."
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    Overall rating

    8.0 Good
    based on 5 reviews
    • 4.1 "Rooms are not good."
    Good to know
    "Professional service"
    "Comfortable beds"
    data provided by TrustYou

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