3 stars
Best Western Tower West Lodge
Photos of Best Western Tower West Lodge
Overview
The Best Western Tower West Lodge provides a convenient location for your stay in Gillette, WY, whether you are traveling for business or leisure. This hotel has easy access to I-90, Highway 59 and Highway 50. Best Western Tower West Lodge is just a couple hours from the Mount Rushmore National Memorial and Black Hills, visitors of our Gillette, WY hotel can experience the breathtaking magnificence of these famed attractions. There will never be a dull moment during your stay - with so many local attractions, there's always something to do while visiting the Best Western Tower West Lodge. Hike around Devil's Tower or enjoy many recreational activities at Campbell County Parks and Recreation Center. If you're in town for a hockey, basketball, baseball or softball game or track and field event, this Wyoming Best Western is the perfect place to stay as the Complex Multi Event Center is nearby. The Best Western Tower West Lodge also offers many of the amenities that come standard with corporate lodging. If you're looking for event space or meeting space in Gillette, Wyoming, the Best Western Tower West Lodge has meeting and banquet facilities that accommodate up to 220 attendees. Our 190 clean, spacious guest rooms offer free high-speed Wi-Fi, DirecTV satellite television, a coffee maker, room service and much more. While staying at The Best Western Tower West Lodge, guests can also enjoy an indoor heated pool, hot tub, business center, fitness center, guest laundry, a 24-hour airport courtesy shuttle and free parking. An on-site restaurant and cocktail lounge are also provided for your convenience with Happy Hour Monday - Friday 5:00 p.m. - 7:00 p.m. For a great stay at a hotel in Gillette, Wyoming with phenomenal customer service, reserve a stay at the Best Western Tower West Lodge today.
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Amenities at Best Western Tower West Lodge
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Toilet with grab rails
- Adapted bath
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Game room
- Pool table
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Bedroom
- Socket near the bed
General
- Garden view
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Reviews of Best Western Tower West Lodge
7.1
Good
111 verified ratings
Wonderful
36
Very good
18
Good
8
Okay
16
Fair
8
Mediocre
5
Poor
20
Guests say
Guests were overwhelmingly disappointed with their stay, citing significant issues with cleanliness and service. Rooms were often dirty, with complaints about hairs on sheets and bathrooms, and reports of mold. Service was frequently described as poor, with long waits for requests and rude staff interactions. While some guests appreciated certain aspects, like the nice staff and clean rooms, these positives were overshadowed by the overall negative experiences related to the hotel's atmosphere and service quality.AI-generated from customer reviews
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Cons (-) Absolutely nothing. Worst place I have ever stayed at. Customer service was extremely poor with added attitude. Vending machines not working or refunding money and hotel didn't either. Room was terrible, hairs on bed/sheets, sink counter never wiped and had something stuck to surface all over, dirty/urine on base of toilet as well as floor next to it, puddle of water between toilet and tub, tub ne...
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Location
109 N Hwy 14/16, Gillette, WY 82716-3360
What's nearby
- Campbell County Rockpile Museum1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Tower West Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price