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One location in Givat Mordechai
One location in Givat Mordechai
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Reviews
6.0 Okay
Dec 2019
Cons:
Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of deposit8.0 Very Good
Aug 2019
Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.6 Good
Aug 2019
Pros:
The price was good. Although it had to be added on third party insurance and VAT.Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.2 Good
July 2019
Cons:
Pick up Gazoil was not full, I waited to refuel2.4 Poor
July 2019
Cons:
I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.3.6 Poor
Apr 2019
Pros:
Unhelpful staff, disorganized and rude.Cons:
Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.One location in Givat Mordechai
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Reviews
10.0 Wonderful
Sept 2019
Pros:
EverythingCons:
It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel2.0 Poor
Sept 2019
Pros:
After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.Cons:
Being honest with the clients.6.4 Okay
Aug 2019
Pros:
Took almost 2 hours to get car. Was in line 8 55. Got car 11 amCons:
Shorter wait2.0 Poor
Aug 2019
Pros:
Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to meCons:
Couldn't be worse2.0 Poor
Aug 2019
Pros:
The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirtyCons:
Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.4.0 Mediocre
Apr 2019
Pros:
Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.Cons:
Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.One location in Givat Mordechai
One location in Givat Mordechai
One location in Givat Mordechai
One location in Givat Mordechai
One location in Givat Mordechai
One location in Givat Mordechai
One location in Givat Mordechai
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