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One location in Umm Tuba
One location in Umm Tuba
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Reviews
10.0 Wonderful
Nov 2021
5.2 Fair
June 2019
Pros:
Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.Cons:
EVERYTHING6.4 Okay
Mar 2019
Pros:
staff was fine, no lines when i was there car was older and just mediocreCons:
nicer car, better prices4.4 Mediocre
Mar 2017
Cons:
An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.8.0 Very Good
Apr 2023
8.0 Very Good
Feb 2023
One location in Umm Tuba
Filters
Reviews
6.0 Okay
Dec 2019
Cons:
Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of deposit8.0 Very Good
Aug 2019
Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.6 Good
Aug 2019
Pros:
The price was good. Although it had to be added on third party insurance and VAT.Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.2 Good
July 2019
Cons:
Pick up Gazoil was not full, I waited to refuel2.4 Poor
July 2019
Cons:
I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.3.6 Poor
Apr 2019
Pros:
Unhelpful staff, disorganized and rude.Cons:
Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.One location in Umm Tuba
One location in Umm Tuba
One location in Umm Tuba
One location in Umm Tuba
One location in Umm Tuba
One location in Umm Tuba
One location in Umm Tuba
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