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Hotels near Hagerstown Regional airport

Hotels near Hagerstown Regional airport

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Hagerstown Regional (HGR) - Hagerstown, MD, United States
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Best hotels near Hagerstown Regional airport

Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Overall 9.3 Excellent
Based on 302 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.3
Services
9.6
Staff
9.5
Cleanliness
9.7
Comfort
9.4
Location
9.2
Services
9.5
Staff
9.6
Cleanliness
9.7
Comfort
9.7
Location
9.3
Services
9.7
Staff
9.4
Cleanliness
9.2
Comfort
9.3
Location
8.7
Services
9.3
Staff
9.3
Cleanliness
9.1
Comfort
9.2
Location
8.8
Services
9.2
Staff
9.2

Excellent 10.0
Pros: It is very clean and it convenient for our needs
Excellent 10.0
Pros: Breakfast had a good variety of choices; hot was hot, and cold was cold. The food was all fresh and the breakfast area was well stocked and very clean.
Cons: No problems
Excellent 10.0
Pros: Breakfast was good. Staff was friendly. Very clean.
Excellent 10.0
Pros: The hotel staff
Cons: No
Excellent 8.0
Pros: Very clean, staff was friendly
Cons: Toilet paper, no dresser
Good 7.0
Pros: Connie was awesome breakfast was great n room was awesome
Cons: the spa tub was broken
Excellent 10.0
Pros: The location was convenient, and everything was immaculately clean. The room was spacious and attractive, and the bathroom was well appointed. Staff were friendly and helpful. The internet was fast and reliable for a work meeting one of us had to attend online. The breakfast was hot, plentiful, and tasty. Overall, one of the nicest hotel stays I've had!
Excellent 10.0
Pros: It was everything I needed it to be. Front desk staffer was EXTREMELY helpful.
Cons: nope
Excellent 10.0
Pros: Clean, and friendly staff!
Cons: Nope
Excellent 8.0
Pros: The convenience and the cleanliness of the room and hotel. The staff was friendly and professional. The breakfast was very tasty.
Cons: I would have liked there to be a restaurant on site, so I don't have to go out after a day of driving.
Excellent 10.0
Pros: absolutely everything!!
Cons: nothing
Excellent 10.0
Pros: Very clean hotel conveniently located to I81. We stay here a few times a year and it is always a good experience. The breakfast has many selections and is always fresh. We are very happy to have a consistently clean, safe place to stay.
Cons: It would be nice to have full blinds on the windows especially for the rooms that face the highway to block the lights.
Excellent 8.0
Pros: Beautiful hotel, rooms are very clean. The hotel offered a delicious breakfast and afternoon cookie/water snack.
Cons: The only downfall is half of the rooms are on the highway side and it can be quite noisy with the traffic
Excellent 10.0
Pros: We did have a issue.They took care of it right away..very nice staff at front counter and breakfast area.very clean rooms
Excellent 10.0
Pros: Room was amazing and extremely clean. Location was perfect with plenty of parking. Breakfast area large and comfortable. I have to say thus is one of my favorite hotels, ever.
Excellent 10.0
Pros: Breakfast, pool, clean rooms, friendly staff. Great place to stay, and for a great price.
Okay 5.0
Pros: Design of room
Cons: Bathroom was freezing compared to the room. Whirlpool jets barely worked. Heater blew cold air most of the time.
Okay 4.0
Pros: Room was clean; refrigerator and microwave were convenient.
Cons: Heard the interstate all night. No water pressure in shower. Only coffee in room; no tea bags.
Hampton Inn Hagerstown-Maugansville - Hagerstown
Rated no. 1
9.3
Excellent 9.3
Based on 302 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.3
Overall 8.9 Excellent
Based on 118 reviews
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.3
Cleanliness
9.0
Comfort
8.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.3
Location
9.3
Services
9.1
Staff
8.9
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
8.7
Staff
8.7
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.5
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
8.3
Staff
8.0

Okay 4.0
Pros: Not much. See below
Cons: I was disappointed. The room size was small. It reminded me of a room in a cheap hotel. Most of the staff didn't bother to greet us when we would walk by the front desk. When I interacted with them they were pleasant enough with one exception. The clerk on duty acted as if my request for a luggage cart was an imposition. When I checked out he didn't ask about our stay. I don't recall that ever happening before. This hotel just didn't feel like Marriot.
Excellent 10.0
Pros: The professionalism and cleanliness of the establishment.
Cons: Everything was fine.
Excellent 10.0
Pros: We tried the pool for the first time and our kids loved it. As a bigger family, it was a great place to spend the night as we traveled. I appreciate there is a Target and grocery store next door, and a wide range of restaurants.
Cons: Just be careful around the pool, the tile is very slippery.
Excellent 10.0
Pros: Pretty much everything else. It's the perfect place for us to stop on our way South with kids.
Cons: The room AC cooled unevenly between the bedrooms when we closed the doors at night.
Mediocre 2.0
Pros: The hot tub was working hot breakfast
Cons: We book a kitchen and we got nothing to cook with or eat with didn¿t want to ask front desk person cause she was so short and mean when we check in not the kind of place for ----nightI want to stay their again
Excellent 8.0
Pros: Clean common areas - clean outside. Nice ammenities.
Cons: Our room smelled - not sure if it was food or something else. Also - really smelled like pot through our hallway and in some other areas.
Excellent 10.0
Pros: It was nice to see all the cleaning efforts and measures that were taken during the COVID-19 pandemic
Excellent 10.0
Pros: Great room for the price. Studio had a fridge and stove. Clean room.
Excellent 10.0
Pros: Cleanliness
Cons: Only real complaint about room was creaky ceiling fan and the location of the toilet by door was inconvenient
Excellent 10.0
Pros: Breakfast was great
Excellent 10.0
Pros: Safe environment clean
Cons: No
Excellent 9.0
Pros: The room was set up with all the efficiencies you'd expect at home. We were at an event all weekend and I took food to make in crock pots so the refrigerator was a great size for us.
Cons: Our group was booked together, but was changed by staff for some reason, so our group was all over the hotel not near each other at all. There was no communication with us about this until check in and I felt that was a little unfair to our group.
Okay 4.0
Pros: it had lovely flowers
Cons: We were on the 5th floor and the hotel was under construction so we had to walk way out of the way to get to our room. Pool was outside in another building. Front desk bad service. Room had no vent,odd. Cleaning ladies could not speak English or French.
Excellent 10.0
Pros: Clean, friendly staff, and great breakfast. Location was perfect!
Excellent 10.0
Pros: The cleanliness. The kindness of the employees
Excellent 8.5
Pros: Good gym for the size of the hotel. The kids had a blast in the pool and could be watched from the treadmill.
Cons: Kids said the foldout bed was uncomfortable. Next time I would get a separate bed rather than a pull out.
Homewood Suites by Hilton Hagerstown - Hagerstown
Rated no. 2
8.9
Excellent 8.9
Based on 118 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.6
Overall 8.7 Excellent
Based on 196 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.8
Staff
9.1
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.7
Services
8.7
Staff
8.9
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.1
Staff
8.7
Cleanliness
9.2
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.4
Staff
8.3

Excellent 9.0
Pros: Just a nice environment to be in while we were away from home. Would stay again for sure
Excellent 8.0
Pros: The staff was very helpful with every need I had. The ladies at the front desk answered all my questions with great attitudes. The manager was helpful as well. The rooms were clean and the beds were comfortable with fresh sheets. I will be back again!!
Good 6.0
Pros: clean
Cons: amenities out of service, breakfast served later on weekends
Good 7.0
Pros: it was a very nice facility.
Cons: I asked for my room to be service in the middle of my stay. it took 3 requests to get it done and the room was finally cleaned the day before I left. I was very disappointed in this part of my trip.
Excellent 10.0
Pros: Rooms, staff and breakfast
Cons: I wish breakfast was longer but staff was great
Excellent 10.0
Pros: Nice staff - check. Super clean common area and room - check. Delicious breakfast - check. Convenient location - check! check! check! Our stay was for a baseball tournament and it was perfect. Only issue was it was too short! We wish we were there longer.
Cons: No issues at all
Excellent 10.0
Pros: The room was very spacious
Cons: We liked everything
Okay 5.0
Pros: Pool and hot tub closed. We chose this place because of pool
Excellent 10.0
Pros: Everything was great. Would definitely stay here again with my family when in town. Pool was comfortable and a big hit with kids. Room was clean. Breakfast was decent.
Cons: Nope, everything was great.
Excellent 10.0
Pros: Spacious, clean, well designed. The staff was very nice.
Cons: No
Okay 4.0
Pros: I liked the location and the young lady that checked us in was super friendly. The lobby was nice and clean. The bed was comfortable.
Cons: Very disappointed with the way the safety measures were communicated & executed. It was not clear at booking that the pool was not available to all guests. The pool was already 100% booked before we arrived. We reserved the gym, and staff let someone in.
Excellent 10.0
Pros: Comfortable, spacious, clean. Breakfast included. Well priced, close to the ski slopes
Excellent 9.0
Pros: We needed accommodations in Hagerstown for a volleyball tournament. SpringHill Suites by Marriott fit the bill. All areas of the hotel and rooms were clean. The room was a nice size- plenty of room. The beds and pillows were comfortable.
Excellent 10.0
Pros: Location, clean, and quiet. Eat at the Hagerstown Diner next door! Yum
Cons: Minimal noise from interstate, ask for mall view room
Excellent 10.0
Pros: Everything was great
Cons: No comment
Excellent 10.0
Great price and very clean room. Beds are excellent! Would definitely stay here again.
Excellent 10.0
Pros: It was the cleanest hotel I have ever stayed in. I stay in 60 or so a year and with covid fears we felt great.
Cons: A fire alarm at 11:30. But not hotels fault.
Excellent 10.0
Pros: Staff. Cleanliness. Comfortable bed. Location.
Cons: Inconsiderate neighbor, but that is not the hotel's fault. I chose to ride it out rather than involve the staff.
Excellent 10.0
Pros: The people
Cons: Rooms and bathrooms a tad on the dated side of the spectrum.
Good 7.0
Pros: efficient bet describes this hotel
Excellent 8.5
Pros: I enjoyed the separate work area. I was able to get a lot of work done, and it was nice to see that they offer wired internet for those who need it. The bed was comfortable as well. This hotel is located in the parking lot of a shopping center, which was nice. I didn't have to go far to eat or pick up something that I may have needed from the nearest target.
Cons: My room was on the side of the Interstate which makes it hard to sleep without earplugs.
SpringHill Suites by Marriott Hagerstown - Hagerstown
Rated no. 3
8.7
Excellent 8.7
Based on 196 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
7.0
Overall 8.5 Excellent
Based on 352 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
8.2
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.2
Cleanliness
8.9
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.1

Good 7.0
Pros: Breakfast was great!
Cons: Needed some updating and a few repairs in the room.
Excellent 8.0
Pros: it was good food, clean nice location
Excellent 10.0
Pros: Was very good but limited due to the that day having fewer hotel guest.
Cons: All Good
Excellent 10.0
Pros: Beds and pillows very comfortable. Entire place was very clean. The breakfast was excellent!
Excellent 8.0
Pros: Pet friendly for extra $39. That additional cost was not explained at time if booking. We chose this hotel because it advertised as pet/friendly.
Cons: Tell people the cost of a pet in advance.
Okay 4.0
Pros: Location to various restaurants. Breakfast was very nice.
Cons: Tiny television with very few tv networks/shows available. Noisy heat/ac unit. When it kicked off it scared you so bad you jumped.
Excellent 8.0
Pros: Clean
Excellent 10.0
Pros: Nothing really stood out
Cons: No
Excellent 8.0
Pros: Tub was nasty
Cons: Beds were comfortable
Excellent 10.0
Pros: Very clean, well run. Good breakfast.
Excellent 10.0
Pros: The new rooms are beautiful. They make you want to come back again and again.
Cons: The whole thing should be the same.
Excellent 10.0
Pros: Concierge was very pleasant and knowledgeable. Hotel was in a good location with restaurants and stores in walking distance. Sam's Club, Outback, Martin's Grocery store, Lowes, Hobby Lobby, Seafood and Japanese etc.
Cons: N/A
Excellent 10.0
Pros: Very Clean and Nice to have a hot breakfast option again.
Excellent 9.0
Pros: Pool area was fantastic. Large pool and Hot tub area which was very clean. Hot breakfast was next best thing.
Cons: The location was not as easy to get to from the highway. Secondly, no lobby coffee.
Okay 5.0
Pros: pet friendly
Excellent 10.0
Cons: Very small tv
Excellent 8.0
Pros: Check in was Quick and the staff were very friendly. The hotel was very clean especially my room. I was both surprised and pleased when hotel employee from the front desk called shortly after I settled into my room to make sure everything was satisfac
Cons: No
Excellent 10.0
Pros: Neat & clean & perfect.
Cons: None
Poor 1.0
Pros: Nothing really
Cons: Staff not nice..no towels clean for our room. Unprofessional all around.
Good 6.0
Pros: Pet friendly
Cons: TV would not stay on, room felt humid, no fan in the bathroom and breakfast was a to go bag.
Good 7.7
Cons: The beds were hard and the front desk staff was not available upon arrival. 10 minutes later the clerk arrived and was not very friendly. The facility was nice, but breakfast here was not as good as other Holiday Inn Express hotels where we have stayed.
Good 7.0
Cons: very loud... could hear the neighbors talking,etc
Mediocre 2.0
Pros: nothing. Since it was for one night and the other bed was clean I didn't complain or change rooms. Rooms need to be renovated, clearly time.
Cons: the room had not been cleaned properly. Clearly not vacuumed, hair in tub and toilet didn't work properly. One bed had old sheets as there was a child's sticker on the pillow!!
Holiday Inn Express And Suites Hagerstown, An IHG Hotel - Hagerstown
Rated no. 4
8.5
Excellent 8.5
Based on 352 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
8.2
Overall 8.4 Excellent
Based on 151 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.0
Location
8.8
Overall
8.2
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.5
Facilities
7.5
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.7
Services
8.2
Staff
8.8
Cleanliness
9.0
Comfort
8.5
Location
8.0
Services
8.3
Staff
7.8
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.3

Excellent 8.0
Pros: Everything was great, clean, loved the room layout.
Cons: very firm beds. I found it difficult to sleep.
Excellent 8.0
Pros: Fancy and nice room. Location of the hotel is nice due to being close to restaurants & stores.
Cons: Was disappointed that the pool and hot tub where not open. I also would have appreciated if the hotel & staff were upfront about it. My friend and I had gone by it and there was no water in either period. I understand if it was related to covid, but doesn't feel like that was the only reason.
Excellent 9.0
Pros: Super clean and comfortable. Staff was courteous, helpful and friendly!
Cons: Shower pressure wasn’t the greatest!!!
Poor 1.0
Pros: Cancelled our room so poor
Good 6.0
Pros: Easy to get to.
Cons: Could not get a cup of coffee in the lobby. Had to wait till the Bistro opened at 7am. Had to get an early start to get to our destination. 7am was putting us behind schedule. Stopped at another location for coffee before we got back on the road.
Excellent 8.0
Pros: We liked the outdoor area, indoor lobby, the breakfast offerings, comfortable beds & staff
Cons: Bad location with terrible view. We were not notified or given a discount due to pool closure. We specifically picked this hotel because it had a pool, very disappointing.
Excellent 8.0
Pros: The cleanliness number one and the comfort. The staff was nice as well.
Cons: The pool was not open. We were staying because my young son was playing baseball in a tournament and he want to swim and cool off and was very disappointed when it was closed.
Excellent 10.0
Pros: Cleanliness
Cons: Wish there was extended meal service time for ordering.
Mediocre 2.0
Pros: They lie about what is open and not to get your money staff is rude
Cons: Except for the room ecerything
Excellent 10.0
Pros: Clean hotel in a great location
Cons: n/a
Excellent 8.0
Pros: Great rooms, fitness center.
Cons: Breakfast hours stopped at 9AM, the pool and the whirlpool were not open "due to COVID" which is odd since the hotel we stayed the very next night had their pool open.
Excellent 10.0
Pros: Mid way point to different places and states
Excellent 10.0
Pros: Fit our needs for location, cost and quality.
Excellent 10.0
Pros: The windows opened a little so we could get fresh air in. The hallways were quiet The beds were very comfortable!
Cons: No
Excellent 10.0
Pros: All was well done in this hotel (during the COVID-19 era). The staff was friendly, courteous, and very helpful. Obviously certain services had to be curtailed by the pandemic but this seemed to allow the hotel to exceed expectations elsewhere.
Cons: No
Excellent 9.0
Pros: Simply said everything was great
Cons: Nothing
Mediocre 2.0
Pros: The location of the hotel was great
Cons: Booked 3 rooms; got to the hotel the rooms were not together we were traveling with children and needed them together and requested a handicap room. Received handicap room but in no way was it handicap but for a few bars in the shower. Very disappointing
Okay 5.0
Cons: No continental breakfast No in room whirlpool
Good 7.7
Cons: Noisey air conditioning in room.
Good 6.0
Pros: Location
Cons: Breakfast ended at 930am
Excellent 10.0
Pros: Hotel was lovely and very clean!
Cons: I liked everything!
Excellent 9.0
Pros: Very nice and clean
Courtyard Marriott Hagerstown - Hagerstown
Rated no. 5
8.4
Excellent 8.4
Based on 151 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
9.1
Location
8.9
Overall
8.6
Overall 8.2 Excellent
Based on 288 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
9.1
Location
8.9
Overall
8.6
Cleanliness
8.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
4.0
Cleanliness
8.5
Comfort
8.8
Location
9.0
Services
8.2
Staff
8.8
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
8.5
Comfort
7.9
Facilities
8.0
Location
8.3
Services
8.1
Cleanliness
8.3
Comfort
8.2
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.3
Staff
9.0

Excellent 9.0
Pros: The room was spacious and clean. Plenty of towels and hangers. Check in was quick, the staff was professional and courteous. The lobby and hallways were well lit, clean and quiet.
Cons: Had to go down 2 floors to find a working ice machine and breakfast was only served until 9. I would suggest a slightly later time of 10 might give more of your patrons the opportunity to enjoy the breakfast.
Excellent 10.0
Pros: clean
Cons: nothing
Excellent 8.0
Pros: Quiet and clean properly and good value..
Excellent 9.0
Pros: Very clean, great location. Carrying staff
Cons: Not really
Excellent 9.0
Pros: Room was okay. Food in restaurant was very good
Cons: Towels were frayed and stiff.
Good 6.0
Pros: Staff was friendly and helpful. My husband left his watch and ID bracelet and Staff escorted him to room to get it.
Cons: First room beds had no sheets on them. We had to switch rooms. They ran out of coffee at restaurant they have for breakfast.
Excellent 9.0
Pros: Good value
Cons: Bathroom lighting a little weird
Excellent 10.0
Pros: I would definitely stay at this facility again. The location was convenient to the parkway. There is also a great restaurant at the hotel where we ate dinner and then had a wonderful breakfast. The breakfast was complimentary. The staff was very friendly. Our daughters live in N.C. and this would be the half way point for us going home.
Cons: Can't think of anything.
Excellent 8.0
Pros: convenient to interstate.
Cons: Breakfast was minimal; no microwave or even regular sliced bread for toast. The couch in the room is not very practical for more than one person to sit on.
Excellent 10.0
Pros: The room was large and comfy Also the breakfast was very nice.
Cons: We were the only people checking in at the time and checkin took quite a while.
Mediocre 3.0
Cons: Barking dogs.
Excellent 8.0
Pros: breakfast very good
Cons: not very welcoming or friendly at the front desk
Good 7.0
Pros: Staff was friendly and professional
Cons: Hotel appearance and amenities had improved from my previous stay with them, but their breakfast offerings decreased.
Good 7.0
Pros: Nice location - safe - near nice shopping centers.
Cons: The included breakfast was just ok.
Excellent 8.0
Pros: Breakfast included and pool.
Cons: All good.
Excellent 10.0
Pros: Clean! Nice pool. Staff was friendly.
Excellent 10.0
Pros: When I go on vacation I like to stay in a fancier hotel. Just because it is not something we do often. I love this hotel and hope they are all like that because I plan to go there again. The room was beautiful. A large supply of towels .
Cons: I did have have a problem with the pillows, they were to soft. I have vertigo and need to sleep on firm pillows but that is my problem.
Good 7.0
Cons: The hotel had a musty odor throughout.
Excellent 8.0
Pros: Location
Cons: No
Excellent 8.0
Pros: Pretty much had the fitness center and pool to myself over a four-day stay. Apparently, some of the floors are being converted to residential units so it may not have been full capacity.
Cons: The breakfast is a little weak... possibly due to Covid restrictions.
Excellent 10.0
Pros: Cleaning staff and manager very friendly and helpful: They went out of their way to help me move rooms. Hotel employee at front desk too.
Okay 5.0
Cons: TV had a broken screen. Hotel staff knew nothing about it. What!!?? Room only heat clean once every three days. Not happy
Okay 5.0
Cons: They took a $150 security deposit, which I am still waiting to have refunded. There was no advance notice they were going to do that.
Mediocre 3.0
Pros: The room was very well and clean and neat.
Cons: The stafff seemed not well trained.
Good 7.0
Pros: Look clean and neat .
Cons: I feel one bed have light smelly。
Good 7.0
Pros: The location was great for being close to so many things.
Cons: The pool was closed and that was not listed when booking.
Poor 1.0
Pros: Close to my work location in Hagerstown
Cons: My 1st room smelled like marijuana PEE on the wall in the bathroom The homeless lady begging for a room in the lobby Finding out drugs are dealt in the hotel Noise outside my room in the morning AND IN THE ADJOINING ROOM ALL NIGHT SO I COULDN'T SLEEP
Good 6.0
Pros: Hotel is convenience and room is spacious.
Cons: No microwave. Breakfast staff not friendly, there was no response when we say good morning.
Mediocre 3.0
Pros: It's location, right of the highway making it a good stop over
Cons: Yes, it's definitely not what I expected, old and very unfriendly staff
Good 6.0
Pros: location
Good 6.0
Pros: The room was spacious.
Cons: There was only one entrance in which you could access the elevator. The pool was in disrepair. Originally upon arrival, we were told it would be an additional hour or so before the room was ready, and it was around 6pm or later.
Mediocre 3.0
Pros: Close to the mall, plenty of parking.
Cons: There were fingernail clippings all over the room. My room smelled musty. The drop tile ceiling was falling down. Fire alarm in the room had green light that randomly flashed. Breakfast was horrible and the elevators were sketchy at best.
Excellent 9.4
Pros: Check in was quick and easy. Room was well kept. Beds were very comfy. Found we needed to print out an email while there, so the business center was a nice convenience.
Cons: Breakfast was good but not great. It was quick and had a decent number of choices though, including eggs and a waffle maker.
Good 7.0
Pros: Location
Cons: Breakfast and staff
Poor 1.0
Pros: Floors had stains to the point I did not take my shoes off and slept fully clothed.
Cons: Cleanliness was awful
Excellent 8.0
Pros: Great breakfast! Clean, too.
Cons: Facilities need to be fixed. Back door was broken and key card didn't work to unlock it. The doors were so loud to the outside you could hear them open and close all night.
Excellent 10.0
Pros: The room was beautiful; plenty of space for me and my 4 children. Very clean and the staff were friendly and helpful. Not that we needed to ask for much, as the room was well stocked. The indoor pool was much enjoyed by the family. The hotel is close to the mall and several restaurants. A great experience and we'll definitely book there again.
Cons: My only complaints is that the fitness room does not have an elliptical machine. Which is less a complaint and more a personal preference since it does have a stair climber, tread mill, stationary bike, and weight machine.
Excellent 8.3
Pros: nicely kept up-very comfortable
Cons: reception staff on night of arrival was the most unfriendly person we have encountered in a motel-ever.
Excellent 9.3
Pros: The staff was very friendly. As soon as we got there the pool opened too. I was excited to see my son swim for the first time. We had a lovely night there along with a great breakfast.
Cons: The bathtub was very clean. There was dirt and a lot of other grime. I rinsed out what I could but I wasn't comfortable giving my son a bath there.
Ramada Plaza by Wyndham Hagerstown - Hagerstown
Rated no. 6
8.2
Excellent 8.2
Based on 288 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.5
Facilities
7.0
Location
8.9
Overall
7.3
Overall 8.2 Excellent
Based on 1,502 reviews
Cleanliness
8.3
Comfort
8.5
Facilities
7.0
Location
8.9
Overall
7.3
Cleanliness
7.3
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.7
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
7.0
Overall
5.0
Cleanliness
8.5
Comfort
8.7
Location
9.0
Overall
9.0
Services
8.4
Cleanliness
8.2
Comfort
8.4
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
8.6
Comfort
8.7
Facilities
7.3
Location
8.9
Overall
7.3
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.7

Excellent 9.0
Pros: Breakfast was hot and very good.
Cons: At 4am we could hear people talking until 5:00. Not sure if it was an adjoining room or hallway.
Excellent 9.0
Pros: Rooms were very clean. Staff was very friendly... especially the lady who checked us in & the breakfast lady that works the weekend. Parking was close enough to the entrance.
Cons: There were no grab bars in the shower; there needs to be a towel hook closer to the shower. I really needed water to drink and take meds...the machine had 3 slots for water...ALL THREE WERE EMPTY! We had to leave the hotel and go to $ Tree to buy water.
Excellent 8.0
Pros: Good location and lots to do in the area.
Okay 5.0
Pros: Breakfast was great
Cons: No chair in room to sit on other than by the desk. Had to lay on bed to watch TV. During my 3 night stay no one came into the room to clean or replace towels and empty waste cans.
Excellent 10.0
Pros: Rooms were clean the kids loved the pool walking distance to mall and places to eat. Workers were very nice
Okay 5.0
Pros: Breakfess
Cons: Bathroom
Excellent 8.0
Cons: The person checking us out was very rude and nasty towards me. Basically was arguing with me and had a bad attitude. Makes me not want to come back there.
Excellent 10.0
Pros: Large clean room warm breakfast
Excellent 10.0
Such a great stay... clean... located around tons of stores & restaurants! The price was phenomenal!
Good 7.0
Pros: The front desk was friendly and helpful.
Cons: It seemed to need new bedding. It was clean but not crisp clean. Room was not clean in the corners. Dust and dirt in corners.
Excellent 10.0
Pros: Location and ease of access
Good 7.0
Pros: nice room,although second room had problems. the breakfast could have been better.
Good 7.0
Pros: Convenient area
Cons: There was hair all stuck on the shower wall. Pretty gross.
Good 6.0
Pros: Location and price.
Cons: Not worthy of 3 star rating. Carpet on 4th floor hallway dirty & stained. Needs replacing. Room ok. Bathroom sink faucet needs repair. Had to play with faucet handle to get hot water. Notified at desk at departure.
Good 6.0
Pros: The location is pretty quiet, on the less busy side of the thoroughfare. Couldn't hear neighbors through the walls, which was nice. Internet speed was more than adequate. The most HBO channels I've had at any of the area hotels.
Cons: The room wasn't ready more than two hours after check-in. They tried to accommodate me by cleaning the room in less than 10 minutes. You can't adequately turn a room over in that span of time so I had to live with some unfortunate/gross oversights.
Excellent 8.0
Cons: The pillows had an odor. They were old and should be replaced.
Excellent 9.0
Pros: Location, cleanliness, breakfast buffet.
Cons: None
Excellent 9.0
Pros: Easy access to highway. Plenty of restaurants nearby.
Cons: No.
Good 7.0
Pros: Good spot in between two locations I was visiting.
Cons: Wish pool was heated, no towels in the pool so had to keep asking front desk for them. No changing of our towels in the room. I understand understaffed and not completely cleaning rooms but at least they should swap out towels and replenish soap/shampoo.
Good 6.0
Pros: I liked the location.
Cons: The room and the bathroom needed updating, especially the toilet.
Excellent 10.0
Pros: It was very clean and up to date throughout. There were plenty of staff and the free breakfast was hot, fresh, and plentiful.
Cons: A very minor inconvenience was that the side door did not open in the direction that was most practical for hauling luggage in and of of the building.
Excellent 10.0
Pros: The hotel and room was very clean and up to date. The staff was wonderful and the free breakfast was great. We liked the hotel so well that we stayed there again on our way back through 3 days later.
Cons: Nothing
Excellent 8.0
When we checked in we were able to park in a handicao parking spot. A little later we went out to eat dinner, and when we returned there was a car parked in the space that we had before. There were no handicapped plates or placards on the vehicle. So we had to park away from that area and walk a distance to the front door. When we got to the front desk we asked the clerk about the car parked in the handicapped spot and she stated that it was her car. Maybe I am wrong but, shouldn't the customers be taken care of first, or do you appreciate your employees more? We were disappointed in the fact that we were given second-class treatment. Why should we stay there again? My wife and I are both handicapped.
Good 6.0
Pros: It was easy to find, check in, and check out.
Cons: Bedding and decor were old and dated.
Okay 5.0
Pros: Staff was pleasant enough but facility had only one check in night clerk who also was doing everything else. Staffing is obviously a problem.
Cons: The general feel of the carpet was one of worn and not very clean it should be rated 2.5. I would not stay there again.
Good 6.0
Pros: It was convenient to our journey.
Cons: INSUFFICIENT HANDICAPPED PARKING. Unresponsive male night clerk to my concern for unlit porch and driveway. Also lack of handicapped parking, all I got was a shrug of his shoulders. Room contained no information about the hotel or surrounding amenities.
Excellent 10.0
Pros: Convenient location
Cons: Air conditioning does not work in gym. Very humid and Hot
Excellent 10.0
Pros: My 4 children and 2 nephews bad and absolute blast here the few days that 24 stayed
Cons: N/a
Excellent 9.0
Pros: The room was actually very nice, and pretty localized to stores/ restaurants nearby.
Cons: Nope!
Good 7.0
Pros: Friendly staff, generous breakfast, good location, nice pool
Cons: Outdated rooms, older linens, uncomfortable pillows
Excellent 9.6
Very good
Mediocre 3.0
Cons: Not clean and no hot breakfast Toilet backed up and no one available until morning housekeeping arrived
Okay 5.0
Pros: Location good for getting on / off route 81. Convenient food choices.Staff friendly friendly
Cons: Severely in need of a facelift. Dated and dirty looking carpets & flooring. For the price and the ¿3 star rating¿ I would have expected something much better. Location good for getting on / off route 81. Don¿t expect a 3 star experience
Okay 4.0
Pros: Location very convenient off Interstate 81.
Cons: The room had paint pealing off the walls in the bathroom and the floor was unclean in the corners and a plastic cover on the floor indicating that it wasn't properly cleaned. The breakfast was yogurt, terrible packaged muffins and coffee and no juice.
Okay 4.0
Pros: The location
Cons: The room was very outdated. The red chair in the room was filthy. The overall cleanliness was poor. Very dirty
Okay 4.0
Pros: Location
Cons: Wrong room, dirty, things not Working,
Okay 5.0
Pros: The two staff members I interacted with were very polite. The evening gentleman was helpful to the best of his abilities and was able to answer all of my questions. The morning girl was very sweet and accommodating.
Cons: The cleanliness of the room left much to be desired. A mystery stain on the fitted sheet of my bed. A hair that wasn’t mine in the shower. The cleaning crew needs to up their game.
Poor 1.0
Cons: Room smelled like dirty socks
Okay 5.0
Pros: This is the fourth visit to this hotel, it’s in a great location and a short drive to my family.
Cons: I am very disappointed in the cleanliness of this hotel. There were stains on my sheets and blankets, the comforters had burn holes. The walls had dirt splatter and the shower floor did not look like it had been cleaned before.
Okay 4.4
We travelled here for a funeral. Three nights. First night we found dirty sheets, pubic hairs, drool marks, absolutely awful. Called the desk and they gave us another room. I had to go downstairs and get the key! Next room seemed to have clean sheets but floor not vacuumed. Second day they did not clean. We asked and were told that because of covid they Wo t clean the room until we leave. WTF? They even took away all the tables and chairs in dining area. Breakfast was cold cereal. This was an ok place pre covid. Now price is same and it’s crap. Hampton inn is a little more expensive but they clean the rooms and seal them. I’m permanently done with this place.
Okay 5.0
Cons: Cleanliness is lacking! Had to ask for clean towels, comforter had blood stains. Had to get a new one of those. Can not call room from front desk as phones have NO buttons. Front desk was unapologetic and seemed bothered.
Poor 1.0
Cons: This hotel was filthy. Middle of Covid-19, this hotel had a customer service representative with no mask. The floors filthy, elevators with smudges and dirt. I walked into the room and the filth in the room was apparent. Immediately walked out of hotel.
Poor 1.0
Pros: the staff was great to deal with. Morning afternoon and evening!
Cons: The staff was amazing, and I’d stay there again. My comforter had stains from some kind of juice on it. Which I don’t find clean AT ALL.
Mediocre 2.0
Pros: Comfortable room with great pillows.
Cons: The hotel was dirty, everywhere! From the lobby to the elevators even into our room, the more we looked the more we were disgusted. And I’m not even a very picky person, but the room wasn’t vacuumed, there were hairs everywhere in the bathro
Poor 1.0
Pros: Location. Price
Cons: Dirty Pot smell & Cig smoke overwhelming
Okay 5.0
Pros: It is clean, the beds are comfortable and it is near the interstate
Okay 4.0
Pros: Over all the rooms were clean. Especially the second room we rented on our return trip, was very clean. The breakfast was good. The staff friendly.
Cons: We rented a room for two different days. Each room an area on a wall was not painted in those particular areas there were holes like something had been removed. Apparently there was some remodeling. The bath tubs had a textured floor, they appeared dirty.
Mediocre 3.0
Cons: Room was very small for suite hotel. Mattress was broken. Toilet seat was broken. The lights are harsh. In need of remodel. Asked for a bigger room and what that would cost and they said I would need to pay the rack rate. Bad experience.
Mediocre 3.0
Pros: Location, near the highway.
Cons: The lobby, elevator and hallway floors were dirty. There was finger print smudges on the elevator walls, you can tell it was cleaned in awhile.
Poor 1.0
Pros: Nothing
Cons: Absolutely NOT a 3 star hotel. Renovations made it WORSE, especially as quality of work is shoddy. Definitely unskilled laborer. Very cheap, furniture. Vinyl sofa? Overall very low quality feel. Evening reception staff was dressed in sweatpants!!
Poor 1.0
Pros: I used to love this hotel
Cons: It was filthy, my room had trash on the floor, there were dirty rags in the bathroom. I asked the front desk for coffee and soap and rudely she said we are out of that stuff they were drilling outside my door at 8:00am
Poor 1.0
Pros: Complimentary breakfast.
Cons: The room was not cleaned when we came in. Candies were on the floor, which were potential risks for my 1-year-old. There are ants in the room, which is on the first floor. Ants are on the table, even in the microwave. What a nasty place!
Mediocre 2.0
Pros: Staff was friendly and location was good.
Cons: Every public space was extremely dirty and the rooms were even worse. The bathroom was deplorable and there was trash behind the bed and nightstand. Trash was overflowing and hotel entrance and doors were filthy.
Poor 1.0
Pros: Checking out and coffee!
Cons: Was not told hotel was under renovations. Took 20 minutes to find someone to check in, place was a ghost town. Garbage overflowing in front entrance and dining area. Dust from renovation in dining room hutches. Felt like I was eating in my garage. Asked f
Poor 1.0
Cons: No parking No tv. Satellite was out Bed was not level Heater banged all night Not one drop of hot water
Poor 1.0
Pros: Nothing was good at all. Poop on the toilet, brown fowl smelling smear in carpet. Dirty sheets.
Cons: Poop on the toilet, brown fowl smelling smear in carpet. Dirty sheets. The staff ride and disrespectful. There was a towel covered in dirarea stuffed under the sink. Would not change our room and would not rebook another room. STAY AWAY FROM THIS HOTEL!!!
Mediocre 2.0
Pros: Good bed.
Cons: We just finished a 5 week trip and this was the WORST place we stayed. The room was sort of clean but there were ants in the bathroom. The breakfast was bad and the woman in charge of it sat outside smoking while we ran out of forks.
Mediocre 3.0
Pros: The location.
Cons: The management is terrible and tried to double charge me for my room. I would not recommend this hotel .
Okay 4.8
Pros: Cheap
Cons: Cold white fluorescent lighting in rooms. Knocks by staff early in the morning asking for laundry. The lack of a "do not disturb" sign does not mean "please disturb because we might have laundry, but walk away before we answer the door". Small TV.
Excellent 8.0
Pros: 1.they had pool open till midnight. Which is really nice.
Cons: Tv remote was not working too slow
Excellent 8.0
Pros: The lobby area, workout room, and small pool. The beds were comfortable, bathrooms clean, and nice to have small frig and microwave in room, if extended stay.
Cons: The lighting in the rooms is horrible, like an office building, using 1st generation green products which are not appropriate for bedrooms. The TV was small and the soundproofing average.
Country Inn & Suites by Radisson, Hagerstown, MD - Hagerstown
Rated no. 7
8.2
Excellent 8.2
Based on 1,502 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
6.0
Location
8.2
Overall
8.6
Overall 8.0 Excellent
Based on 591 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
6.0
Location
8.2
Overall
8.6
Cleanliness
8.2
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.6
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
2.0
Staff
4.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.8
Cleanliness
7.7
Comfort
7.4
Facilities
6.0
Location
7.5
Services
7.2
Cleanliness
8.5
Comfort
8.3
Facilities
6.0
Location
8.3
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.4

Excellent 10.0
Pros: very clean and nice staff
Okay 5.0
Cons: When booked was supposed to be 2 queen beds, none were available. Expected a nicer place for the price.
Excellent 10.0
Pros: Hotel was clean. Staff was friendly and helpful.
Excellent 10.0
Pros: Comfortable
Cons: No
Excellent 10.0
Pros: very clean and followed vivid protical.
Good 7.0
Pros: Location
Cons: No
Okay 5.0
Pros: The coffee was adequate and checkin staff pleasant
Cons: Room smelled musty, the refrigerator dirty and smelled also. TV channels on card listed more than on the tv.
Excellent 10.0
Pros: King size bed very comfortable. No funky smells that hotels often have. I am very detail orientated and found room to be very clean. Staff polite, efficient, professional. Continental breakfast area very accommodating and well organized.
Cons: No
Good 7.0
Cons: The room was a non-smoking room, but did not smell that way, It had a strange odor and I asked for another room but was told that they were booked up. May have been a cleaning product.
Poor 1.0
Pros: Front desk personnel outstanding.
Cons: Bed bugs in both beds. Would never stay here again.
Excellent 10.0
Pros: It wasn't the other super 8 in Hagerstown
Cons: No
Excellent 8.0
Pros: It was a pleasant surprise given the price. It was very clean and very well-maintained. The staff were wonderful. Everything about my experience there was positive. I would definitely stay there again.
Cons: There really wasn¿t much to the breakfast. But I guess I wasn¿t expecting a lot.
Excellent 10.0
Pros: This hotel is staffed by folks who are proud of their place. They go above and beyond to keep things super clean, assist guests and present themselves as happy, positive people!
Cons: Liked everything.
Okay 4.0
Pros: Spacious room and plenty of parking for oversized vehicle.
Cons: Carpet was damp. Room had musty smell.
Excellent 10.0
Pros: The staff was outstanding . Excellent customer service skills . Their warmth made you feel you were a welcome guest .
Excellent 9.0
Pros: Very helpful and friendly staff, cleanliness, quiet, and great savings.
Cons: No!
Good 6.0
Pros: Interior decorating of room was nice, bathroom was clean.
Cons: Hallways smelled clean, but upon entering hotel room it smelled very musty. But after running AC for 30 min cleared most of it out¿..or we got used to it.
Excellent 8.0
Pros: Friendly staff, quiet, cleanliness.
Excellent 10.0
Pros: Front Desk staff were great (Mgr/Asst Mgr). Helpful, courteous, friendly and efficient. Housekeeping staff were great, too. Very convenient but quiet location.
Okay 5.0
Pros: Just a stop over to sleep, would not go out of my way to stay here
Okay 5.0
Pros: Quiet atmosphere overnight despite being very busy.
Cons: No hot water in my shower. Dog barking woke me up in the early morning. Hallway smelled like cigarette smoke.
Good 7.0
Pros: Front desk staff are very nice.
Cons: I thought I was getting a good price only to be surprised with a $15 a day charge for my dog. The value of my hotel was not that great. I could have gone elsewhere for less money that wouldn't have a pet charge of that amount.
Good 6.0
Pros: People were nice
Cons: Nobody was wearing masks
Okay 5.0
Pros: The room was clean. There was no weird smell from the hotel lobby or room. ...but Staff works with the drug users on site so they are cleaning up behind themselves most likely...
Cons: Definitely drug activity on property, and there was a red-head cleaning woman who stood in the hallway outside my room talking to a 'dealer' guest for over an hour...which started around 8/830am. Front desk staff told me she had the right to be there.
Poor 1.0
Cons: Not clean when you walk in. Smelled of cigarettes all over and in our non smoking room. Towels still had hair on them. Wiped down everything in the room before we unpacked. Breakfast wasn’t good. Staff wasn’t wearing masks.
Excellent 10.0
Great place to stay and very reasonably priced
Good 6.0
Pros: Our room was clean enough for a 2-star. No smoke smell. It was cheap so not expecting too much.
Cons: Smoky smelling lobby and hallways. Sketchy characters hanging out in truck in parking lot. One urinated in parking lot.
Good 7.0
Pros: Staff
Cons: Too much cigarette smoke and smell . Good price for pet charge
Mediocre 3.0
Cons: You can hear the outside noise of other people
Good 7.0
Pros: Very friendly staff
Cons: Continental breakfast was very skimpy and they screwed up my number of beds (though did refund 20% after I complained)
Okay 5.0
Pros: The room was a good size and had a fridge and micro wave along with a nice TV with many channels. The beds were firm and comfortable. The bathroom was kind of small but clean. The breakfast was very good, unlike some reviews I had read. There was fresh fruit, yogurt, cereal, breads and muffins and some other things I don't recall. Would I stay here for vacation - hell no, but for a quick over night stop while travelling it provides good value for the money.
Cons: While the room was smoke free and did not smell the hallways wreaked of smoke badly!
Excellent 8.6
Pros: The staff was spectacular!
Cons: Area seemed a little unsafe
Super 8 by Wyndham Hagerstown/Halfway Area - Hagerstown
Rated no. 8
8.0
Excellent 8.0
Based on 591 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
6.6
Location
7.9
Overall
7.1
Overall 7.1 Good
Based on 277 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
6.6
Location
7.9
Overall
7.1
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
7.4
Comfort
7.3
Location
8.0
Services
7.0
Staff
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.6
Overall
6.0
Cleanliness
7.4
Comfort
7.4
Location
8.0
Overall
5.0
Services
6.9
Cleanliness
7.2
Comfort
7.2
Location
8.0
Services
6.4
Staff
8.1
Cleanliness
7.6
Comfort
7.8
Facilities
8.0
Location
7.8
Overall
8.6
Cleanliness
7.0
Comfort
7.4
Location
7.4
Services
6.7
Staff
7.7

Okay 4.0
Pros: Night manager was very accommodating. Bed was very comfortable.
Cons: Television from adjoining room kept us up most of night. Not enough sound buffer. We were both so tired in the morning. Design of bathroom- toilet paper was not easy to reach!
Good 6.0
Pros: location
Cons: the room the tv the bed no beverage vending machine
Okay 4.0
Cons: Was forced to pay for an upgrade for asking a room away from the highway
Excellent 8.0
Pros: Great location. Friendly staff.
Cons: Room was definitely on the small side, but certainly large enough for just one person.
Mediocre 3.0
Pros: The breakfast was a bag and you had to ask for it, it was not offered. So if you did not know about it you did not get it. This room was the smallest room I have ever stayed in. I could not believe it did not have a coffee pot in the room ( have never had this happen before). When asked they said this size room did not get coffee pot. When asked for coffee they said they do not make coffee until 4:30 or 5 in the morning and then they only made regular. That is just wrong. The only thing in the room was one small thing of shampoo no conditioner, body lotion. Usually for $130 dollars I expect at least a cup of coffee. When booking the room I did not see that it was a smoking room so that was my error. Surprised that any hotel offers smoking. I have stayed in about 20 different hotels this year and this is the first time I have come across this.
Cons: see above
Excellent 8.0
Pros: It was clean and comfortable. Just what we needed for the night.
Excellent 10.0
Pros: Close to Highway.
Excellent 9.0
Pros: Room was nice.
Cons: Dust on top of the cabinets...
Okay 5.2
Worse than a dorm room.
Okay 4.0
Pros: It was so convenient to the interstate.
Cons: The room was dirty, the sheets had stains, burn holes and the mattress was disgusting.
Poor 1.0
Pros: Did not like any thing
Cons: Did not look like the picture and smell like smoke could not sleep it was worst hotel I stay in ever.
Excellent 10.0
Pros: Friendly atmosphere, great location, safe environment. I feel very safe at this Hotel.
Okay 5.0
Pros: Had very easy access to the interstate.
Cons: It was not very clean and you can tell it was dated and they tried to repaint.
Poor 1.0
Pros: It was quiet
Cons: The rooms were filthy and falsely advertised. I had to pay an additional fee to upgrade to a larger room because I'm disabled and the room was extremely filthy. I will never stay there again
Excellent 10.0
Pros: Très propre. Assez bon déjeuner. Les gens de la réception étaient accueillant. Hôtel très intéressant pour le prix.
Cons: non tout était ok
Okay 5.0
Pros: Location, Location, Location
Cons: The Staff's attitude; they were in no mood to provide you a general idea of your surroundings' i.e. whee to shop, where to eat
Good 6.0
Pros: Price, location
Cons: The room was very cold when we checked in, and the heater dried the room out too much
Excellent 9.0
Pros: Room was clean and bed was comfortable.Great rate.
Okay 5.1
Pros: Breakfast leaves a lot to be desired Hampton much better
Cons: Noise level insulation needs improvement on street side
Good 6.0
Pros: Breakfast
Cons: finishing materials of the room
Good 6.0
Pros: Breakfast, fridge, reading nook,and the microwave.
Poor 1.0
Pros: the staff was not helpful. the noise comes from the street right into the room. Flood lights come right into the room. The hotel lobby has a strange smell. The only thing about this being a Wyndham hotel is the name.I will not stay in a another Microtel
Excellent 10.0
Pros: Very pleasant staff, and a clean enironment
Cons: Ice machine is on the ground floor
Excellent 9.7
Pros: Everything was very clean
Okay 4.8
Pros: Right off the highway
Cons: Almost everything else. The hotel is just dated. Not enough parking . Beds are awful. Bathroom was dirty, hair on the floors. Emergency exit signs were broken and removed from the ceilings. I would not reccomened this place at all.
Good 6.2
Pros: The price was very inexpensive. So that worked for us considering we decided to go out of town last minute.
Cons: I hate that I have a list of what I did not like. Some of the light bulbs in our room were blown out. The cable was really limited. I'm not really sure the last time out stayed in a motel/hotel without HBO. The "breakfast" was very limited. And not only that, they cleared breakfast way before it was to be over.
Excellent 8.8
Pros: I have stayed here more than once. It's a convenient stop along I-81, and the beds are comfy.
Cons: Not a complaint, but I would have appreciated some fresh fruit or yogurt at the continental breakfast. Also, the apple juice juice dispenser was empty on the morning of my stay. That was disappointing, as we don't like orange juice.
Excellent 8.0
Pros: Very clean.
Excellent 8.2
Pros: Room was small but comfortable, clean, and perfectly adequate.
Cons: A refrigerator, microwave and coffee pot in room would have been nice.
Excellent 8.0
Pros: Clean and quiet
Microtel Inn & Suites by Wyndham Hagerstown - Hagerstown
Rated no. 9
7.1
Good 7.1
Based on 277 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.9
Facilities
3.0
Food
3.0
Location
7.3
Overall 6.1 Good
Based on 189 reviews
Cleanliness
6.5
Comfort
6.9
Facilities
3.0
Food
3.0
Location
7.3
Cleanliness
6.2
Comfort
6.6
Location
7.4
Services
5.9
Staff
7.5
Cleanliness
6.5
Facilities
3.0
Food
3.0
Overall
3.0
Room quality
3.0
Cleanliness
7.0
Comfort
7.2
Location
7.4
Services
6.8
Staff
7.5
Cleanliness
6.0
Comfort
6.7
Location
7.5
Services
6.0
Staff
7.3
Cleanliness
5.6
Comfort
6.7
Location
6.6
Services
5.2
Staff
7.2
Cleanliness
5.4
Comfort
7.1
Location
7.1
Services
5.6
Staff
7.5

Mediocre 3.0
Pros: Breakfast was ok. Staff was friendly.
Cons: The room was filthy. The mattress and sheets were disgusting. Bathroom had mold growing in the tub and ceiling. Lamp shade was broken.
Excellent 9.0
Pros: comfort and quiet. nice TV. Good location. Easy access to Interstate I81
Cons: The bathroom showed some wear but was clean.
Good 7.0
Pros: Did not partake of breakfast. Bed was comfortable.
Cons: The toilet was dirty. There was a slash of blood on the wall by the sink. The mirror was dusty.
Excellent 10.0
Pros: the staff was wonderful. the room was clean and comfortable. a much needed break. I thank you
Mediocre 3.0
Cons: There had been a water leak or some kind of water incident, when we walked into the room fans and the smell of it was horrible, all the rooms around it smelled of the damage.
Okay 5.0
Pros: The room size and location.
Cons: There was no breakfast. The walls in the room was damaged. Could use a remodel. Therefore lots of drug addicts around. Tweakers everywhere. Loud music and parties were going on. It was Labor Day weekend so the noise didn't bother us much.
Okay 5.0
Pros: staff was friendly and helpful
Cons: actual location of hotel was somewhat difficult to find
Poor 1.0
Pros: Nothing
Cons: Everything Horrible location, 10 min of interstate 81 Room smelt like burnt popcorn Shower head was for short people Lights from courtyard shown in, hand to clip up curtain Breakfast was COVID style still- needs to be told Will never return
Poor 1.0
Pros: After reading reviews decided to not stay in dirty hotel.
Cons: BAD reviews
Poor 1.0
Pros: Large size mini fridge
Cons: Checked in and room seemed ok, fast forward to 12:30-1 and we pull back covers on bed to find poop smear on the sheets.
Mediocre 3.0
Pros: Location worked well for our trip
Cons: Very dirty carpets
Poor 1.0
Cons: Seedy. Gross.
Poor 1.0
Cons: Stains including blood on every piece of furniture, foot print on door, bed frame broken and on floor, smelly smoking room that was not optional, advertised as pet friendly but room (suite) I paid for was told at check in no pets allowed , have pictures
Mediocre 2.0
Pros: I liked nothing about this hotel
Cons: this hotel was rated wrong should be a 1 to 2 star
Okay 5.0
Pros: Nothing
Cons: Lobby smelled like a basement with bad mildew. Did not feel safe there
Mediocre 3.0
Pros: Very dirty and strong smell of smoking
Okay 5.0
Pros: Spacious room; convenient location
Cons: grubby exterior; intrusive exterior lighting, meager breakfast snack; dirty hallway carpeting, no elevator (tough w/ luggage to 2nd fl) no outdoor tables/chairs. evidence of neglect (broken plastic divider @ main desk)
Poor 1.0
Pros: Conveniently located near stores and restaurants
Cons: The room had vomit on the front of the dresser and the floor. When I told the guy working at the front desk about it he was very rude and said there was no other king suites available.
Mediocre 3.0
Pros: The girl that checked in just before me.
Cons: on check -in credit card did not work. I have a bad leg, no elevator. Entrance next to a drive in DQ got to sit one car length from being able to pull in for an hour without moving.
Mediocre 2.0
Pros: Xxxxx
Cons: Filthy carpets
Poor 1.0
Cons: Everything . Had 3 different rooms. 1st smelled bad & had so much mold. 2nd room until 12 am. Aent to bathroom & it was flooded! 3rd room at 1am was ok. Glad to get out of there
Good 6.0
Pros: Bed was comfortable. Desk clerk at check in very nice. (and at check out she had to climb over counter to get me receipt because other person left and locked the door) She had to do that because a different lady gave me a receipt for someone else's room
Cons: Internet said there was breakfast but it was not provided. Offered coffee and juice until 9:30 AM. They could have offered at least a bag breakfast of some sort. Keys didn't work had to go to desk to have them reset. Didn't ask me for ID, kind of scary.
Okay 5.0
Pros: Price wasn’t bad
Cons: The location and they didn’t have everything they said they did.
Excellent 9.0
Pros: We loved the bed. After a stressful day for us, the fact that we got to sleep in a really comfortable bed was divine. Staff was very friendly. We will be using this hotel again.
Cons: The one negative thing was the room smelled like damp dog.
Excellent 10.0
Pros: Courteous staff clean modern room.
Excellent 9.0
Pros: Good clean Great service at the desk Would stay again
Good 7.0
Pros: Location
Cons: Floor and carpet was dirty
Poor 1.0
Pros: NOTHING!
Cons: Located in rundown area, dirty, smelled, no elevator, cigarette butt and food crumbs on step in stairwell remained there from Friday until we left on Sunday room key cards did not function correctly,every time we left and came back they would not work!
Good 6.0
Cons: Smell of mildew.
Okay 4.0
Pros: The location of this hotel was pretty good; not too far off 70.
Cons: The room was on the second floor, but there was not elevator. Wish we had known that in advance. This hotel was dimly lit and dirty! There were dirty towels hanging on a hook on the back of our bathroom door. The room door did not shut tightly.
Excellent 10.0
Pros: Beds were comfortable.
Mediocre 2.0
Pros: Location was the only thing going for this hotel.
Cons: The room smelled bad when we entered. The sink was cracked, the walls had cracks, the ceiling in the bathroom was water stained, furniture looked beat. Wished we had requested another room. Very disappointed!
Okay 4.0
Pros: Price, free breakfast
Cons: There were a lot of sketchy people staying at the hotel. There was a fight in the parking lot that moved inside.The night front desk clerk was great, but the other front desk staff seemed uninterested in the guests other than making money off of them.
Excellent 8.0
Pros: Clean and very good breakfast
Good 7.0
Pros: Price was good.
Cons: Hot breakfast was sparse. Even some cheese to top the eggs would have been better.
Excellent 9.0
Pros: Great Value
Excellent 10.0
Pros: The Hotel was incredibly clean close to where I needed and the staff was very helpful and completely Cooperative
Cons: This hotel satisfied all my needs
Excellent 10.0
Pros: Breakfast was great. Our room was nicely furnished. The staff was very friendly and helpful.
Cons: No.
Excellent 9.0
Pros: Very quiet
Cons: Old soap left in tub.
Mediocre 3.5
no elevator, room keys did not work, the room was just ok.
Quality Inn & Suites - Hagerstown
Rated no. 10
6.1
Good 6.1
Based on 189 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.8
Facilities
6.0
Location
7.2
Overall
5.8
Overall 6.0 Good
Based on 277 reviews
Cleanliness
6.4
Comfort
6.8
Facilities
6.0
Location
7.2
Overall
5.8
Cleanliness
7.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
7.1
Location
7.0
Services
6.0
Staff
6.8
Cleanliness
7.0
Comfort
8.5
Facilities
7.5
Location
9.0
Overall
5.0
Cleanliness
5.2
Comfort
4.4
Facilities
5.2
Location
5.2
Overall
4.8
Cleanliness
6.4
Comfort
6.6
Location
7.3
Services
6.2
Staff
6.9
Cleanliness
5.8
Comfort
5.9
Facilities
6.0
Location
6.1
Overall
6.0
Cleanliness
6.7
Comfort
6.9
Facilities
4.0
Location
7.8
Overall
6.0
Cleanliness
6.1
Comfort
6.9
Location
7.6
Services
5.8
Staff
7.2

Poor 1.0
Pros: Being outside my hotel.
Cons: You name it front desk was rude unprofessional the elevator smelled like cigarette smoke the whole time of our stay. No outlets in the room.
Good 7.0
Pros: The bed was comfortable. The room had a good shower.
Cons: It is a little dated. Barely made the toilet paper last through the night, no extra roll in room. No shampoo, a good thing we brought our own. The breakfast was not great. The waffle mix had something wrong with it as the waffles were very crumbly. No half and half for coffee. The door didn't lock behind us, we had to manually make the latch work. You hear a lot of traffic noise.
Poor 1.0
Pros: That they check out was early. I couldn't have stayed there another minute.
Cons: That hotel with all due respect needs to be torn down and rebuilt. It was so bad I almost let them keep the $ 80. If it Wasn't for the fact that I came late and needed a shower and sleep for travel, I would not have stayed. I literally had to put sheets on the carpet because I was afraid to walk on them. SMH. I am surprised the health department has not shut that place down especially since covid 19 is spreading . Im just glad I keep lysol wipes and disinfectant spray for travel because I can assure u they do not sanitize their rooms. I would not recommend anyone stay there.
Okay 5.0
Pros: The bed was comfortable that all I can say.
Cons: Every was old and worn out. Furniture in room looks like it came from a garage sale.
Excellent 8.0
Pros: Friendly Staff. Clean Room.
Cons: I had no dislikes.
Excellent 10.0
Pros: My bed was very comfortable- Hours of dancing !!!
Cons: Everything ok. No complaints
Mediocre 2.0
Pros: staff was friendly
Cons: absolutely disgusting room, hallways, entry way. People outside sleeping in cars at 1am, wouldn't take my wife/kids there
Okay 5.0
Pros: It was convenient to the highway. Pet friendly.
Cons: Breakfast was no good. Muffins, corn flakes, a gallon of milk that was almost empty, and a loaf of bread that was empty. Additional pet charge of $25/night.
Poor 1.0
Pros: Nothing at all
Cons: Cockroaches, Bugs, homeless people, dirty all around
Poor 1.0
Pros: Nothing
Cons: Bugs on the room ,homeless people in the lot . It says non smoking but my room smelled like grits and weed . The elevator smells like weed , don¿t try to pass a drug test after riding the elevator.
Okay 5.0
Pros: Comfortable bed
Excellent 8.0
Pros: Staff was very helpful.
Cons: B¿fast.
Excellent 8.0
Pros: Clean hotel and nice breakfast. The staff was friendly and responsive to our needs.
Cons: The location was not good. Near the highway and cars were racing on the road late at night into the early morning.
Good 6.0
Pros: Staff
Cons: Others
Excellent 8.0
Pros: Location
Cons: Small bathroom! Water was slow going down the drain in the shower.
Poor 1.0
Pros: Free breakfast
Cons: The customer service was terrible and it was nasty. Cigarettes burns on the sheets, ceiling had brown water spots and it smelled terrible.
Poor 1.0
Pros: Staff were rude, place was a dump.
Cons: Staff were rude, place was a dump.
Mediocre 3.0
Cons: They charged my credit card $400 deposit for my one night stay. I was told it they would credit it back within four days. That is ridiculous. The Room had a musty smell and everything was dated. They advertised continental breakfast but it was far gfr
Poor 1.0
Pros: Ripped me off 50 dollar deposit never got back
Excellent 8.0
Pros: The man at the desk helped us park in the tight lot
Cons: Some not so pleasant people around
Okay 5.0
Pros: Clean sheets
Cons: No breakfast....I should receive a few extra Wyndham Points for this one....
Poor 1.0
Pros: This hotel was a nightmare. It was dirty and the staff was rude
Cons: I hated every aspect of my stay
Excellent 10.0
Pros: It was well secured.
Cons: No
Excellent 10.0
Pros: The staff were very warm and inviting.
Excellent 9.0
Pros: Staff was friendly and accommodating
Cons: Lobby appearance was institutional and not inviting.
Okay 5.0
Pros: Location, although a lot of obvious crackheads liked it, too.... The mattresses were new as they still had the plastic on the box springs.
Cons: No bagged breakfast as advertised!! Not even coffee, in room or out. Nothing! Also, rat or HUGE mouse poop on wood supports under sink!! I took PHOTOS. Front desk would not answer phone from either our room or my cell!! :-(
Poor 1.0
Cons: Bedbug Infestation
Good 6.0
Cons: Batteries in remote corroded . Would not work.
Poor 1.0
Cons: The room smelled like weed and had a bad odor and I was unable to sleep. No batteries in the remote and the night shift staff had an attitude. Out of the three nights I was there we sleep there twice the other night we slept at my house without air.
Poor 1.0
Pros: Smelled like weed the whole night
Cons: Outdated
Mediocre 3.0
Pros: Clean
Cons: Dirty people stay here and you will regret staying here. The breakfast is also pretty limited compared to other places. Staff need a lot more inservicing on how to professionally handle bad situations. I guess they are doing best they can for the local
Okay 5.0
Pros: The staff.
Cons: Breakfast was pretty spare. Not even jelly for toast.
Mediocre 2.0
Pros: Nothing
Cons: We ended up leaving. They had an entire floor dedicated to smoking and when you got off you smelt it.
Poor 1.0
Pros: Nothing
Cons: It was dirty. Not sure if it was cleaned after last guests.
Okay 4.0
Cons: The clerk at the front desk
Excellent 8.0
Pros: The Receptionist were all nice and helpful. The breakfast in the morning was good, more than what I was expecting.
Cons: Had a little trouble getting on the wifi and it wasn't the fastest. High speed internet is readily available and there is no reason why hotels shouldn't have fast internet.
Okay 5.7
Pros: Staff courtesy
Cons: Smell of cigarettes
Mediocre 2.0
Cons: My room smell like cigarettes all night long
Excellent 9.7
Pros: Feel free and comfort
Excellent 8.0
Pros: Clean, comfortable room for a one night stay while traveling on an extended trip. No issues at all.
Okay 5.4
Pros: Breakfast was good but limited by the end
Cons: Rooms not well kept up, dirty bathrooms/carpet
Okay 5.4
Pros: Close to everything.
Cons: Says pet friendly, well if that is so you would be allowed to leave pets while shopping. Considering the weather was very cold and you can't leave animals in the car. Also when we checked in there was a few for each pet pet night. We travel a lot and this has never happened. Also carpet was just washed not changed considering this hotel hss been different names over the past few years. WILL NEVER stay Ther again.
Mediocre 2.2
Pros: Pets allowed (with additional fees)
Cons: Avoid if you are towing anything!! Parking, noise, low security, dirty, not even worth the low price.
Mediocre 3.6
Pros: Location.
Cons: Room had not been cleaned even though I checked in at 8pm. Smelled horrible, dirty sheets everywhere.
Good 7.6
Pros: My room and the complimentary breakfast
Cons: Didn't have an issue at all. Whenever I called the front desk for something I was given in a matter of seconds
Days Inn Hagerstown - Hagerstown
Rated no. 11
6.0
Good 6.0
Based on 277 reviews
Details
Reviews

Cleanliness
3.2
Comfort
5.3
Facilities
4.0
Location
4.4
Overall
3.2
Overall 3.6 Mediocre
Based on 36 reviews
Cleanliness
3.2
Comfort
5.3
Facilities
4.0
Location
4.4
Overall
3.2
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
3.0
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
5.0

Mediocre 2.0
this hotel is no longer a Wyndham property
Poor 1.0
Pros: Helpful staff.
Cons: The 1970s lobby is vast and smells like stale cigarettes, desperation, and missed alimony payments. At the diner next door the cops were breaking up a fight between two white trash couples. Everyone had crappy tattoos.
Poor 1.0
Pros: Nothing
Cons: Felt like a scam
Poor 1.0
Cons: They wouldn’t honor our reservation
Mediocre 3.0
Pros: Room clean, beds good and comfortable, staff obliging but seemed a bit overwhelmed.
Cons: Property has just changed hands and new owners aren't quite on top of things yet. No one ( either we or staff) could make the tv work, lobby scuffed, breakfast room closed indefinitely, bathroom cramped and one light out, wall patched but not painted. A/C too cold & impossible to adjust sufficiently.
Poor 1.0
Pros: I like the location.it was convenient to the job.
Cons: Everything.the property was poorly kept.the smell was awful.breakfast was included. I didn’t see breakfast during my stay just beverage. I was charged for 3 nights, I wasn’t aware that there was going to be a new management on July 1st. I was charged twice on the 1st . I worked at night during my stay,yet I was left a note to recheck by 2p with the new management.it was so much inconvenience. I was ripped off
Poor 1.0
Pros: Not a thing
Cons: Booking.com and hotel price was different. They wanted a $100 security deposit on top of a price that was different than what I booked on the app. They issued me 3 rooms consecutively that had people staying in them! In the process of walking all over the hotel, the lack of A/C in the halls had me pouring sweat. After I got my room, two times, one of which was at 1 am, the hotel must have issued my room because people kept trying to get in! Lastly, the room I finally got smelled horribly of smoke. The staff was nice, but somehow they were powerless to run a hotel in any manner that is appropriate for the price.
Poor 1.0
Pros: NOTHING TO LIKE..!
Cons: Yes there is plenty..Upon arrival I noticed the entrance outside was a mess. Trash, food and bottles littered the grounds. The people hanging outside, smoking and drinking and loud. Inside reeked of bad odor. Musty, old rug smell. And pool was closed.
Poor 1.0
Pros: There was nothing to like because I did not get to stay there. They waited the day that I was suppose to arrive to call me while I was driving to the hotel and left me a voice message telling me my room was canceled. That is unexpectable service.
Cons: I reserve my room a month ago - sometime in May; I arrive to the hotel to check into my room and they cancel my reservations and gave my room to someone else. I called the day before to let them know I was going to arrive late. They knew I was coming.
Poor 1.0
Pros: I was called 8 pm night of check in and message left that they are over booked. Please call then back with in a half hour. Which I did finally got thru to desk and ¿told sorry over booked but good news I won¿t be charged for the room ¿.
Cons: Abrupt attitude rudeness lack of professionalism
Good 6.0
Pros: Location. Price.
Cons: Mold in the bathtub. Very thin towels. No shampoo.
Poor 1.0
Pros: Nothing
Cons: Hotel seems to be used as a place to house homeless or underprivilged people. Loud activity almost all night long. Hotel is listed on your site as having a restaurant. Not true. I wouldn't recommend this hotel to anyone. Dirty carpeting old furniture.
Mediocre 3.0
Pros: The lobby was clean and the greeting staff were friendly
Cons: Room interior was not updated. Loose fixtures, poor lighting, hair dryer not working etc.
Good 6.0
Pros: Proximity to the highway and price. It said it had hot breakfast.
Cons: Terrible smoke and pot smell in the hallways and elevators. "Hot breakfast" was a piece of fruit, granola bar, yogurt and bottled water.
Mediocre 3.0
Cons: Room smelled like smoke. Mold was growing on bathroom ceiling, and bottom of shower curtain. When leaving in the morning at 8:00, halfway down the hall was a patch of dried vomit. Apparently night staff had not made rounds. Desk staff not very pleasant.
Mediocre 2.0
Pros: The hotel's location was very convenient.
Cons: The hotel clerk gave me a smoke smelling room that had 2 queen beds when I booked a non-smoking king size bed room. When I went back downstairs to address the issue with my room she stated that it was the only room she had. Will not be staying ever again.
Okay 5.0
Pros: Both evening and morning staff were very nice.
Cons: Room could have been cleaner. Plenty of noise & commotion due to some roudy guests. Found liqour bottle miniatures, empty beer cans and pizza trash around my vehicle in the parking lot in the morning. Guests in the lobby not wearing masks we're not...
Good 7.0
Pros: Location
Cons: The place looks run down like a traphouse...lol
Poor 1.0
Pros: The room was clean and the staff was nice
Cons: They need to clean up what's going on at the hotel. I did not feel safe staying here so I didn't
Poor 1.0
Pros: Nothing
Cons: I was harassed by a grifter at the entrance of the hotel, people were yelling at each other in the lobby and people on my floor were yelling at each other in their room at 6am. I didn¿t feel safe at this hotel
Poor 1.0
Pros: Nothing
Cons: Staff, cleanness
Poor 1.0
Pros: Nothing!!!
Cons: It had roaches and mold in my room. I called repeatly and got no response from the manager.
Excellent 10.0
Pros: The staff was professional and the lady who checked me in asked if it was my first time here.I of course said yes. She gave a brief description of where vending machines are located. Informed me of the restaurant that is attached and hours.
Cons: I would recommend Baymont to friends. It was quiet and I like it.
Poor 1.0
Pros: Leaving
Cons: Everything. It was dirty I had to go through 3 rooms before I finally just left. Each room was dirty. One had feces still in the toilet, there was food left in the fridge, burn holes in the bedding, a cockroach was seen in the last room.
Poor 1.0
Pros: Nothing
Cons: Everything! I felt very unsafe! There were lots of drugged out And drunk people everywhere! The whole hotel smelled like marijuana!
Mediocre 2.0
We arrive and see numerous people hanging outside, we go to check in, and are warned room may or may or may not be clean... we get room keys go upstairs , when we get off elevator we got hit with horrible smoke smells. We open the room , shocker it was not clean...we turned around went back to the front desk and asked that we get credited back the fees, we were leaving....the girl at counter did not know how to do it, made numerous calls, could not get anyone....was told would be handled when next clerk came in....I figure we will never see the credit. When I was walking out, some drunk guy fell into the window...talk about a trashy place, i can't even believe that Wyndham has there name associated with this scuzzy place!
Okay 4.5
Pros: Room was very big and very comfortable
Cons: The staff was not friendly and our room smelled strongly of marijuana
Mediocre 3.0
Pros: The pictures made it look nice.
Cons: I was asked for money, if I had any drugs, a lighter to light a joint. People playing loud music all night. The floor I was on smelt like weed. There was pieces of cloth on the bathroom floor. It looked like the shower has not been cleaned and cobwebs.
Okay 4.0
Pros: Diner inside same building
Cons: Frayed. Carpet, worn look. The check in gave us a key to a room that had Someone in it! We woke him up trying to get In! It was a good thing he had the latch on the door!
Okay 4.8
Pros: Breakfast is good.
Cons: Fix WIFI.
Mediocre 3.0
Pros: It was alright
Cons: Yes went you eat breakfast you have to ask for water and get one things at a time
Good 7.0
Pros: Room was nice.
Cons: Pool was closed and was green.
Excellent 10.0
Pros: Staff feels like family
Cons: Other guests
Mediocre 3.0
Pros: The woman that worked in the breakfast station was very nice and very professional.
Cons: The room had blood on the sheets. We needed towels and the front clerk said that she did not want to wake up the cleaning staff. They did comp me $30 but I would not recommend staying here.
Okay 4.0
Cons: rooms were old carpet ripped shower curtain broke
Mediocre 3.0
Pros: We liked the free parking the best.
Cons: When we went into the room, there was no bar soap or tissues. The shower curtain rod was split on one end and pulling out of the wall. The hair dryer was cracked and potentially unsafe to use. Multiple signs made us question if the room was clean
Okay 5.0
Pros: The hotel was better than some reviews we read. The gentlemen at the front desk was nice. We got a king suite with a whirlpool tub, which was very nice/bigger than we expected. The room was clean, could have been cleaner. Very outdated.
Cons: The room was suppose to be non-smoking but it did have a faint smell of smoke. There were some tiles near the tub that were coming up. No light in the shower. Towels were very thin. Bed was not comfortable for my wife.
Baymont by Wyndham Hagerstown - Hagerstown
Rated no. 12
3.6
Mediocre 3.6
Based on 36 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.5
Location
6.9
Services
6.0
Staff
7.0
Overall 5.7 Okay
Based on 136 reviews
Cleanliness
6.1
Comfort
6.5
Location
6.9
Services
6.0
Staff
7.0
Cleanliness
5.2
Comfort
5.3
Location
5.7
Services
4.8
Staff
6.2
Cleanliness
6.2
Comfort
6.7
Location
7.1
Services
6.3
Staff
7.2
Cleanliness
6.7
Comfort
7.2
Location
8.0
Services
6.8
Staff
7.5
Cleanliness
6.5
Comfort
7.1
Location
7.4
Services
6.5
Staff
7.6
Cleanliness
7.5
Comfort
7.7
Location
8.1
Services
7.7
Staff
7.3

Mediocre 3.0
Pros: Nice shower, toilet flushed, heater worked
Cons: Stained towels, floor was so filthy my feet were black. toilet had pubic hair all over it! Noisy from people who actually were "living" there. Manager was yelling and arguing in front of us at a vagrant. Our first room had a toilet that did not flush. We had to go and ask for pillows for the second room we were given. NO hot breakfast. I stayed at another Econo/Quality Inn the week before and they DID have a hot breakfast! Also, it was to be a smoke free facility, however the locals who lived there were all smoking at and blocking the exit doors.
Okay 5.0
Cons: The entrance/ exit was very hard to get in and out off with card. And it was dirty cigarette butts and trash laying all over the ground. Bathroom could have been cleaner.
Poor 1.0
Pros: nothing
Cons: tv didn’t work ceiling had nasty stuff on it wasn’t a comfortable stay at all
Good 7.0
Pros: Clean room bed was comfortable
Cons: Upon arrival front desk tried to change reservation to quality inn for $12 more. Telling me it was a better place than the Econolodge
Poor 1.0
Pros: Nothing
Cons: Needed repairs in the room. No tv service. Not clean. no supplies. Smelled of heavy smoking-covered our clothing with the smell. Suppose to be smoke free!!!!
Poor 1.0
Pros: Location was the only good thing.
Cons: This place was filthy. The shower curtain was dirty yellow. It smelt like pee and the water came out of the tub brown. The hallway smelt like a Vegas casino. There were cigarette burns on the bed. The bed felt like cardboard.I will NEVER EVER book here.
Excellent 10.0
Pros: Very clean and affordable
Poor 1.0
Pros: Leaving.
Cons: Missing smoke detector. Loud neighbors. Cleaning staff yelling at one another while I'm trying to sleep. Urine stained sheets. Hot water took 10 minutes to arrive. Room was non-smoking yet smelled of cigarettes. The constant smell of Indian cooking.
Good 6.0
Pros: Breakfast
Cons: Hardwood floors in the rooms
Okay 5.0
Cons: beds were worn out, hotel was noisy, no bsn center...
Poor 1.0
Pros: The location
Cons: There were burn holes all through the comforters on the bed and it was brought to Management's attention nothing was done ask for extra pillows never received those and the people in the rooms beside us fought and yelled all night long
Okay 5.0
Pros: Close to my locale to celebrate the New Year
Cons: Pillows were too soft
Poor 1.0
Pros: The staff was friendly and helpful. Breakfast area was clean and well attended. They did provide for an opportunity to recharge our electric car.
Cons: We had to walk quite a distance to the dining area for breakfast. I like to eat in my room and by the time I got back, my food was cold. I had to move the microwave for access to an outlet. no coffee maker, no alarm clock, no hairdryer. Ice machine brok
Okay 4.0
Pros: Easy in and out off the interstate. The front desk attendant was friendly, even at 1 in the morning when we got there. Comfortable bed.
Cons: Old. The room smelled like smoke. Broken ice machine. Kind of cruddy even for a budget hotel. No elevator, so plan on carrying everything you've got to the room, even if it's upstairs.
Poor 1.0
Pros: Nothing at all.
Cons: The bathtubs in the bathroom looked like they were never cleaned.
Poor 1.0
Pros: location was the only thing fair here.
Cons: staff and desk was a nightmare. Some guess were watched and regulated at the breakfast bar, desk lost one of my paid days I had to threaten a law suit before my paid day was confrimed. the bath tub was dirty did not provide many towels. Staff was rude.
Poor 1.0
Pros: It was cheap
Cons: 1. The fitness center had only 1 treadmill & 1 equipment. 2. The kitchen staff was very unprofessional & refused to allow me to take my food away from the dining room. When I insisted, they trashed my food. 3. NEVER RETURNING TO THIS HOTEL
Excellent 9.0
Pros: Great location , lots of place to shop & restaurants to eat from.
Cons: I didn't like the fact that my shower was not clean, there we're dirt rings in the tub & just looked like it hadn't been cleaned. I can't take a shower!
Poor 1.0
Pros: Hardware floors were nice change to traditional carpet.
Cons: hallway half painted, hotel under renovation. Bad area of town & cheap hotel, had creepy people hanging around entrance & banging on my door. Hot water didnt work in room. Fridge wasnt cold, didnt work. Exterior security door wouldn't shut.
Poor 1.0
Pros: The price
Cons: The toilet overflowed and the shower wouldn't drain
Okay 4.0
Pros: Room was spacious and clean, and the breakfast was totally fine.
Cons: The "Free Wifi" advertised existed only in the narrow technical sense that the service was available to connect to. In fact, the service was so flaky and slow as to be unusable. I worked for 20 minutes to access about three web pages before giving up.
Mediocre 3.0
Pros: Location
Cons: To much to list
Mediocre 3.0
Pros: The room was updated and nice. staff was great as well
Cons: the main door didnt lock. old mattresses in the hallway, stunk like someone smoked in the halls and stairways. Load music. the old side was dirty. Completely terrible experience after walking away from front desk till I walked into our room.
Mediocre 2.0
Cons: Smelled and it would've been nice to know it was under construction.
Excellent 8.0
Pros: location. it was near mayor restaurants and stores
Cons: the bathroom walls were dirty.
Econo Lodge Hagerstown I-81 - Hagerstown
Rated no. 13
5.7
Okay 5.7
Based on 136 reviews
Details
Reviews

Cleanliness
5.4
Comfort
4.6
Location
5.8
Services
4.6
Staff
5.6
Overall 5.0 Okay
Based on 19 reviews
Cleanliness
5.4
Comfort
4.6
Location
5.8
Services
4.6
Staff
5.6
Cleanliness
6.9
Comfort
6.3
Location
8.1
Services
5.6
Staff
6.9
Cleanliness
2.5
Comfort
2.5
Location
2.5
Services
2.5
Staff
2.5
Cleanliness
2.5
Comfort
2.5
Location
6.3
Services
2.5
Staff
5.0
Cleanliness
6.0
Comfort
4.5
Location
4.5
Services
5.0
Staff
5.5
Cleanliness
5.0
Comfort
3.5
Location
3.5
Services
4.0
Staff
4.5

Poor 1.0
Pros: Nothing
Cons: They have roaches, the room was dirty. They didn't have the double room I reserved only a single. The outlets didn't work. It was really bad, I'm really upset that this place is on your website!!!!
Okay 4.6
Pros: No breakfast
Cons: Roaches
Mediocre 2.5
Pros: N/a
Cons: All the nose
Excellent 10.0
Pros: Clean
Cons: Owner was rude at check in. Curtain in the room would not shut. Phone did not work. No alarm clock.
Mediocre 3.0
Pros: Easy to check in
Cons: The walls were so thin we could hear the person next door snoring. Also, heard other guest noises at the vending or ice machine. At 2am this was not welcome and made it hard to fall asleep.
Good 6.0
Pros: It was cleaner than expected
Poor 1.0
Pros: No breakfast,they told me it's mistake from your website.
Mediocre 3.0
Pros: Location to highway
Cons: It looked like they were trying to remodel the hotel . Front desk not easy to get to.
Good 7.0
Pros: The cleanliness of the room. Spacious with a comfortable bed. Refrigerator and microwave were clean and working. Didn't use Wifi, so I can't comment on service.
Cons: Kind of secluded area, no iron or ironing board, and towels were not of adult size; almost hand towel size. Luckily, I had my own for my trip.
State Line Inn - Hagerstown
Rated no. 14
5.0
Okay 5.0
Based on 19 reviews
Details
Reviews

Cleanliness
5.9
Comfort
6.0
Facilities
3.6
Location
7.1
Overall
3.3
Overall 5.4 Okay
Based on 158 reviews
Cleanliness
5.9
Comfort
6.0
Facilities
3.6
Location
7.1
Overall
3.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.8
Comfort
6.6
Location
8.0
Services
6.5
Staff
7.8
Cleanliness
4.5
Comfort
5.0
Facilities
4.5
Location
8.5
Overall
4.0
Cleanliness
6.1
Comfort
6.5
Location
7.1
Services
5.8
Staff
6.9
Cleanliness
5.4
Comfort
5.6
Location
6.3
Services
5.2
Staff
5.6
Cleanliness
5.4
Comfort
5.2
Facilities
2.0
Location
6.6
Overall
3.0
Cleanliness
5.7
Comfort
5.1
Location
6.8
Services
5.4
Staff
6.7

Mediocre 2.0
Pros: It was cheap & convenient for the quick stay that was needed.
Cons: It is not ideal for a family. It also is not clean. Housekeeping just comes into your room in the morning to ask if you need anything. There were also roaches in my room & the hallways.
Excellent 8.0
Pros: it was comfortable and clean.
Cons: The price was a little high.
Okay 4.0
Pros: It was close to my event,they had a tv,The bed after being out in the cold for two hours,and the staff they were friendly and hospitable.
Cons: It wasn't like the pictures in the booking app, they didn't have a vending machine(I needed a drink from being in the rain for 2 hours),and the walls were rusted in some areas.
Good 7.0
Pros: My family has been stopping at the Hagerstown Super 8 on our yearly road trips for some time. We have seen it at it's best, but it is in need of a freshening. The beds are getting soft from use and the hallway carpets could use a sincere cleaning or outright replacement (they smell).
Cons: The people who run the place are really nice, and are always accommodating whenever they can be. I love that the water is always hot, the water pressure is always good and the price is undeniably right.
Okay 4.0
Pros: room was clean, bed comfortable.
Cons: A.C. very noisy needs replacement, road noise, hallway floor dirty, heavily traveled.
Poor 1.0
Pros: there were no bed bugs...
Cons: So i know that if you cant say something nice, you should not say anything at all, but if this post just saves one couple or family from staying at this disgusting motel, then it will be worth it. The first red flag should have been when it was the only motel within 30 miles with an open room due to a huge craft beer festival in the area. we made a late reservation after calling several other places, but this was the only gig in town, so we took it. It took 3 times around the parking lot to find the "lobby", if thats what you could call it. Once we got the key to the room, we walked up the stairs through a smelly, rug stained corridor to our "room" which, honestly, reminded me of the Bates motel.. Two beds, big cigarette stained table (we are not smokers, but, remember, this WAS the last room.) that had that disgusting stale cigarette smell. To their credit, my husband did say the shower "wasn't too bad", but when i woke up, all I could think of was getting out, so I didn't try it. Oh, and, the free breakfast they STILL advertise? No go. Not that I think we would have eaten there anyway, but please save me the "due to Covid" restrictions, because other motels we stayed at are back to offering breakfast. I did send an email requesting a refund for what we spent for breakfast elsewhere, but you can imagine how that went. Interesting thing? All the negative reviews this place has had in the past are met with responses by "management" that they are sorry, and customer satisfaction is their main priority??? Yikes!!! Suffice it to say that the next morning as we continued our travels, we passed a rest area about 15 miles down the road that would have been a better choice for car sleeping!!
Mediocre 2.0
Pros: Nothing
Cons: No posted entry sign. I drove around the building 3 full times without seeing a sign indicating entry or office. The clerk could not give me directions to the motel. The Web site indicated free breakfast. Only coffee. Only one light bulb worked in th
Mediocre 3.0
Pros: It should be a 1 star-motel, not 2...!
Cons: location, and the hard-wood floor, shower, shower-fan sounded like a jet-taking off so had to turn it off!
Poor 1.0
Pros: There was nothing good about this hotel. It was dirty, it smelled, the curtains we hanging off the tracks and couldnt be repaired. No fenials on the lamp shades so they did stay up. bugs on the floor. It obvious was a smoking room and we asked for non.
Cons: The whole experience was bad!
Good 7.0
Pros: Price point.
Cons: Looks run down aka not that clean. Needs NEW carpeting and rooms need to be cleaned out more by housekeeping staff.
Good 7.0
Pros: The Super 8 Hagerstown is a nice layover spot. The rooms are clean, the water is hot and the water pressure is very good - very important when you want to relax after a long days driving. I never partake of the breakfast, not because I don't like it, but because I prefer to sleep a little later and then go to the nearby Waffle House.
Cons: The Hallways smell of smoke, but importantly the room did not.
Poor 1.0
Pros: Nothing
Cons: My smoke alarm kept beeping for two days,the staff wasn't helping,had to book another room @ another hotel,would like a refund of my money,the smoke detector kept going off every five or ten minutes,Walter Jones,Hagerstown Super 8 my phone
Excellent 8.0
Pros: Great Satff
Cons: N/A
Poor 1.0
Pros: Leaving
Cons: It reeked of cigarette smoke
Poor 1.0
Cons: Everything dirty rooms poor coustermer service
Excellent 8.0
Pros: The owner  is pretty cool
Cons: The needles laying all over the parking lot
Excellent 10.0
Pros: Clean Room
Cons: No
Poor 1.0
Pros: Horrible customer service. Extremely rude and discriminatory towards they’re clients.
Good 6.0
Pros: Location
Cons: It smelt like mold the rooms need better bedding
Mediocre 3.0
Pros: The front desk people
Cons: It smells like mold. It needs to be cleaned
Okay 4.4
The hotel boasts breakfast but there is none though they would like to blame covid the Hotel Industry serves breakfast with changes due to covid it does not eliminate it ll together and offer no notice. The room size and design were fine the vinyl plank flooring covered deep wear spots and bumps in the subfloor and you felt it through the shoes additionally a garbage barrel righ outside the door and the smell weere horrid so use at your discretion there are many hotels here and all are better than this place thank ytou
Mediocre 3.0
Cons: Service and management
Good 6.0
Pros: Convenient location and affordable price.
Cons: The area where the ice machine and vending machines were reeked of fungus and rotten animals. It was seriously horrible.
Poor 1.0
Pros: Absolutely nothing
Cons: Absolutely everything
Good 7.0
Pros: Clean & comfortable, not a five star hotel, but very good value for the money
Cons: breakfast was less than appetizing, Coffee tasted like crap
Mediocre 3.0
Pros: Floors
Cons: Non smoking rooms next to smoking rooms. So all rooms are basically smoking rooms.
Okay 4.0
Pros: The room was great clean ..came with mini fridge and microwave.
Cons: Waited 30 mins to check in.. 4 guest in front of me.
Mediocre 2.8
Pros: LOCATION, PRICE
Cons: POOR TV CHANNELS, FRONT DESK DID NOT HELP AFTER 4 REQUESTS TO GET TV WORKING, THEY JUST LAUGHED
Mediocre 2.8
Pros: LOCATION, PRICE
Cons: POOR TV CHANNELS, FRONT DESK DID NOT HELP AFTER 4 REQUESTS TO GET TV WORKING, THEY JUST LAUGHED
Mediocre 2.0
Pros: Absolutely nothing
Cons: I didn't like the no smoking room because it smelt like a smoking room. The room was dirty as well as going with numerous days of blood stains on the pillow cases (I have photos) and the staff did not clean it. The lack of courtesy and concern from the staff about the dried blood. Requested another room and that too was dirty. The internet was not a hit. Hardly ever did it work. The safety and security was sketchy with the loitering going on. I should have known when I arrived to see no drive up lobby like normal hotels. This truly was a bad place, a horrible experience.
Mediocre 2.0
Pros: Absolutely Noting, owner is a crook
Cons: The owner of the hotel the a crook. I reserved the space on line, when i get there they had me for a different date. the owner was not willing to change the date and wanted to charge me almost twice as much. He said that this happens all the time and this is there profit center. He was laughing the whole time, so much for customer service.
Super 8 by Wyndham Hagerstown - Hagerstown
Rated no. 15
5.4
Okay 5.4
Based on 158 reviews
Details
Reviews

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