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Hotels near Washington Dulles Airport

Hotels near Washington Dulles Airport

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Dulles Intl (IAD) - Washington, DC, United States
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Best hotels near Washington Dulles Airport

Cleanliness
8.9
Comfort
9.0
Facilities
7.9
Location
9.0
Overall
8.5
Overall 8.8 Excellent
Based on 774 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
7.9
Location
9.0
Overall
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
9.3
Facilities
7.3
Location
9.3
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
8.9
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.6
Staff
8.7

Excellent 8.0
Pros: the location ,staff and availability of kitchen ware.
Cons: furniture overused and sound insulation between apartments not very good
Okay 5.0
Pros: Close to airport for a reasonable price.
Cons: Very loud construction and yellow crime tape outside of my room where I was trying to work prior to my flight.
Excellent 10.0
Pros: The Shuttle service was great! The Staff Was amazing ! The Size of the room was wonderful!
Poor 1.0
Pros: Didn't like it
Cons: Everything
Okay 5.0
Pros: front desk incharge for that night was not friendly and helpful at all. simply I asked for receipt after pay by card at the desk up on checking and reply was we do not give any receipts before check out attendant was not friendly and super rude.
Excellent 10.0
Pros: Suite was very comfortable and the perfect size.
Cons: Breakfast wasn't great.
Excellent 10.0
Pros: Love the place
Poor 1.0
Pros: How it looks from outside.
Cons: Rooms were smelling bad like a mold. Carpets, couches was very old and ripped . Because of wrong room with wrong view I had to change my room two times. Room number 921 was smelled like a very old mold. Overall this hotel just looks good from outside
Good 7.9
Good, but getting old
Poor 1.0
Cons: It was clearly not a 3-star hotel. The room was in desperate need of renovation. The carpeting was botched in several places. The room had an awful odor. The outside decorative columns were held together with blue tape. I was extremely dissatisfied.
Good 7.6
Good place to spend the night for pickup at Dulles Airport
Excellent 9.0
Pros: Friendly staff. Great room. Love the different types of rooms available.
Cons: I wish there was a broom and dustpan in the room
Mediocre 2.0
Pros: None
Excellent 9.0
Pros: We enjoyed our stay at the hotel suites. It was nice having the amenities of a kitchenette in the suite. Evrrything worked well, and the only thing I would have also liked to have had in the kitchen was a regular oven. Everything else was in the kitchen.
Excellent 9.0
Pros: Good quite place. Friendly staff and breakfast was on time.
Cons: There is nothing which I didn't like about this hotel.
Excellent 10.0
Pros: Very Nice hotel in a wonderful location. Bed was comfortable and kitchenette really helped. Would love to stay here again in the future.
Cons: When picked up at the airport I made arrangement with the van driver to drive us to Chantilly which was just over 5 miles away the next morning. After mentioning it to the girl working the desk that day she said no as they only went 5 mi and no further.
Excellent 10.0
Pros: The staff was awesome and so accommodating to any needs I had. Ithe Rooms are spacious and the kitchen appliances are up to date
Cons: Yes!!! The bed made me itch it felt like bugs were crawling on me and I ended up having hives and scratches as a result. The windows need to be able to open more I like fresh air , and with Coronavirus out here the rooms need to air out.
Excellent 10.0
Pros: Location and price
Excellent 10.0
Pros: Had the 2br suite. Rooms were nice and suite had plenty of space
Cons: None
Excellent 10.0
Pros: homey
Excellent 10.0
Cons: It's about time to change the carpet & furniture.
Good 7.0
Pros: the room was separate from the living room. gives nice privacy.
Cons: yes, i will not be back due to the $300 hold charge. that is RIDICULOUSLY overpriced. it is a nice hotel but NOT the ritz carlton. Ive stayed at MANY hotels & none have had a hold charge this expensive ($100 was the most Ive ever experienced until now)
Excellent 9.0
Pros: The value of the room received was amazing. The quality of the room was great and the location was very convenient.
Cons: Nothing.
Sonesta Es Suites Dulles Airport - Herndon
Rated no. 1
8.8
Excellent 8.8
Based on 774 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
8.6
Location
9.2
Overall
9.3
Overall 8.9 Excellent
Based on 119 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
8.6
Location
9.2
Overall
9.3
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
9.4
Comfort
9.1
Location
9.4
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
8.9
Services
9.2
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.8
Location
9.2
Overall
9.6
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.9
Staff
8.7

Excellent 9.6
Staff is fast and efficient with check in/out. Always very helpful with inquiries or needs!
Excellent 9.6
Hotel is well located only minutes from Dulles airport. A nearby shopping center has everything from restaurants to massages and the front desk provides all of your short term drink and snack needs. Stayed during covid so many amenities weren't available but still a great property. Will stay again.
Excellent 9.0
Pros: We loved the comfy bed and pillows. The shower was refreshing. The soap smelled wonderful.
Cons: No room service. The box that held the coffee and tea was dusty.
Excellent 10.0
Pros: Excellent location. Right next to a street full of Restaurants. There is a shop inside to buy whatever you need from the Fridge. There was a free printer to print my air tickets and documents. That was very convenient.
Excellent 10.0
Pros: The location, the lobby, the restaurants around the hotel
Cons: everything was cool
Excellent 9.0
Pros: Not available
Cons: Restaurant and bar could have been open
Excellent 9.0
Pros: Location and restaurants were close by
Cons: No free breakfast
Excellent 10.0
Pros: The proximity to the airport and the shuttle service to and from the airport.
Cons: Windows need to be cleaned.
Excellent 8.0
Pros: Shopping center right outside with several food choices. Great massage therapist in shopping center Helpful reception staff.
Cons: Food choices in the hotel were limited
Excellent 8.0
Pros: Layout of suite style room Bathroom marble floor and beautiful bathtub.
Excellent 10.0
Pros: It is close to both the airport and other tourists' attractions.
Cons: None.
Excellent 8.0
Pros: Staff and location were both great
Cons: Room was a little dated and a bit dirty
Excellent 9.2
I have stayed here several times. Service is top notch, rooms are spacious and comfortable. Location is great, five minutes to the airport. Surrounded by several style restaurants, massage and service station all close by.
Excellent 9.1
Pros: The room was spotless and the bed was comfortable.
Cons: The water pressure coming from the bathroom sink was low. It took wat to long to fill a glass.
Excellent 10.0
Pros: Good Team
Cons: Na
Excellent 10.0
Pros: Everything was great as usual
Cons: Nothing
Excellent 8.2
Pros: Great location, and the suite layout is fantastic if you are traveling with kids. Easy to get to Dulles, and the Reston Station metro station is only a few minutes drive.
Cons: I have stayed at this location several times over several years. Each time I wake up feeling like I did not sleep well. The mattresses (for me) tend to be very uncomfortable (although I can't quite pin down why). However, I assume this will vary from person to person, so I wouldn't let it dissuade you...otherwise the suites have a great layout, and it is quite convenient to Dulles and as a jumping off point to downtown DC.
Washington Dulles Marriott Suites - Herndon
Rated no. 2
8.9
Excellent 8.9
Based on 119 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.1
Overall
9.5
Overall 8.8 Excellent
Based on 307 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.1
Overall
9.5
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.2
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.8
Comfort
9.1
Location
8.6
Services
8.6
Staff
8.9

Excellent 10.0
Pros: everything.
Cons: the spa was closed. I like that you signed up for use of the pool.
Good 7.0
Pros: The bed was comfortable bathroom was clean
Cons: The carpet wasnt clean crumbs under couch
Excellent 8.0
Pros: Location was good in conjunction with my activities in the area. The staff was excellent, very friendly and professional, especially Kevin Cox. The rooms were very clean and comfortable.
Cons: Television channel options were a bit sparse.
Excellent 10.0
Pros: Rooms were spacious and very comfortable
Cons: No
Excellent 9.0
Pros: Smooth check in, good breakfast, free shuttle
Cons: No.
Poor 1.0
Pros: The room.
Cons: The staff (the hotel manager to be exact).
Poor 1.0
Pros: Nothing!!
Cons: The hotel manager!!
Excellent 10.0
Pros: The room is large and really clean and the lady who checked me in was super pleasant:)
Excellent 10.0
Pros: I loved the cleanliness of the facility. I felt totally comfortable. The indoor pool was the absolute favorite of an adventurous trip to Washington DC with my grandchildren. The pool even beat out Kings Dominion of the way home.
Cons: There was not anything I did not like about this hotel.
Okay 5.0
Pros: It was in a nice location just outside of the city hustle, but not so far that I had to deal with a long drive to where I needed to be.
Cons: The night staff were a little rude when I called down for assistance with a problem.
Excellent 10.0
Pros: The bed was super soft and the bed was made up very well. The front desk lady was very friendly even though she was busy.
Cons: Room didn¿t smell the best.
Excellent 10.0
Pros: The bed was so comfy.
Cons: The breakfast offerings were terrible.
Mediocre 3.0
Pros: I liked that it came with a little kitchenette and had a microwave and sitting area
Cons: The room was dirty when we arrived. We were told they didn’t accept pets because my son is highly allergic and there was a dog walking around. There was a large group of people who were smoking weed outside the hotel and were loud until wel
Poor 1.0
Cons: they called me at 2AM in the morning and asked who am I. Its true. 2 AM. then hanged up and called me 7 AM again and said because they have problem in their system they lost my info. Then at 8 am housekeeping tried to enter the room. it was nightmare.
Excellent 10.0
Pros: Updated clean great room
Cons: All was good
Excellent 10.0
Pros: Great location and wonderful staff
Cons: no
Excellent 10.0
Pros: Convenience the staff and the amenities
Cons: Housekeeping didnt regularly come every day to clean. Also the location.
Excellent 10.0
Pros: We like room with its sitting area We needed the microwave and mini-fridge. We stayed 3 nights this time and have stayed there before. The staff was very helpful.
Cons: No.
Poor 1.0
Cons: There was hundreds of ants in the first room we had. We got moved to another room and had the exact same problem. We had to move twice and to a different floor.
Okay 5.0
Pros: Really great, clean room with friendly staff
Cons: We ordered room service from O'Malley's (this is the only dinner food service offered late at night) and we both got terrible food poisoning before we got on our flight. i wouldn't stay at this location again,
Excellent 8.5
Pros: great pool area, super friendly staff, and clean rooms. Great value for the money. Nice big breakfast included.
Cons: As I have small children, I prefer a suite with a separate room (door to close), but this was basically one long room. That said, it was very large and worked well!
Excellent 10.0
Pros: Breakfast was good. Distance from the airport was ideal. The room was really big and the bed was super comfortable.
Excellent 10.0
Pros: Always have a friendly face at check in, never any issues staying here. By far the most up to date and most comfortable rooms in this price range in the area.
Excellent 10.0
Pros: For the value of our room, this was by far the best hotel we've stayed in. The rooms we very nicely updated and the hotel as a whole was in fantastic shape. The staff was accompanying and the included breakfast was a great selection. If and when we stay in VA again, this will be our top choice!
Excellent 10.0
Pros: Shuttle service was prompt; room was large; staff was friendly.
Excellent 9.1
Pros: Price, facility staff very pleasant and helpful timely shuttle
Cons: Would have been nice to have restaurant open. Arrived late and had to get food from vending machine, although staff indicated call out for order in possible. Being late, did not try that.
Excellent 10.0
Pros: Breakfast was great , pool and hot tub were great . Housekeeping was very good as well , overall enjog the whole stay .
SpringHill Suites by Marriott Dulles Airport - Sterling
Rated no. 3
8.8
Excellent 8.8
Based on 307 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
9.0
Overall
7.8
Overall 8.7 Excellent
Based on 1,153 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
9.0
Overall
7.8
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Facilities
6.8
Location
8.9
Overall
5.6
Cleanliness
9.0
Comfort
8.8
Location
8.9
Services
8.7
Staff
8.7

Excellent 8.0
Pros: The room was nice
Cons: Not to many options for breakfast
Excellent 8.0
Pros: very close to Dulles Airport
Excellent 10.0
Pros: Good
Cons: Nothing
Good 7.0
Pros: loved the location, conveniently place , the place felt secured. Had additional security in our floor. Breakfast at the hotel is of the good amenities. Room was ok.
Cons: The room was a bit old and you could feel the loud news of the HVAC. I travelled with my 1 year toddler and booked a king size suite but was let down by the cleanlines. Was surprised when my little one crawling around the room picked up few rubber bands .
Excellent 10.0
Pros: Hotel was great, disappointing that the coupon was not acceptable.
Good 7.0
Pros: Breakfast.
Cons: Room was dingy, poorly arranged and lacked towel racks in the bathroom.
Excellent 10.0
Pros: It was as advertised on the reviews. Very good!
Cons: No
Good 6.0
Pros: Location was great. Very close to IAD.
Cons: There was a pair of dirty socks sitting beside the bed when we arrived, we just threw them away. Also there was next to no toilet paper in the bathroom and no replacement rolls. We asked for additional, but it never came. Had to go downstairs to get it.
Excellent 10.0
Pros: Location & Cleanliness. The beds was super comfortable!
Cons: The pull out bed mattress was very thin and you could feel the springs. Only saving grace for this matter was my two grandkids are very slim and lightweight.
Excellent 10.0
Pros: Pet friendly, location and cleanliness
Cons: The thin mattress on the pull out sofa
Excellent 10.0
Pros: The staff is great are very professional and nice plus the breakfast is great. I have a family of 4 staying here until my new house is finish construction, they have made it so nice here for us.
Cons: Nothing at all so far.
Excellent 10.0
Pros: Location. Great for my dogs
Cons: Simple breakfast
Excellent 10.0
Pros: The driver who picked me up from the AirPort was very nice. The bed was very comfortable.
Good 7.0
Cons: Didn’t like that I had to use an app on my phone to watch TV
Excellent 9.0
Pros: The hotel had very modern updated rooms that were clean. Also the shower was great.
Excellent 10.0
Pros: Room was clean, boxed breakfast was available since they c not have regular free breakfast, pet friendly - $--- fee for whole stay
Mediocre 3.0
Cons: I have travelled on many occasions using this hotel and it's franchise. Unfortunately this time my experience was met with the disgusting smell of dog/human manure. Which took over the entire floor and the rooms.
Excellent 10.0
Pros: The staff at this hotel is amazing; polite, attentive and very helpful. Every need or request I made was met quickly and friendly, from the front desk to house keeping I would not change a thing.
Cons: Having to leave is always a bummer (smile). I truly enjoy staying here.
Good 7.0
Pros: The eating room was so great cosy relaxing, the food so delicious, your staff very helpful and kindness, the rooms feel like home. I love room with kitchen, I will recommend to others, thanks you so much for yours efforts to service well
Good 7.0
Pros: Location
Cons: I got charged late check out fees just because I asked if I can check out around 12:30. After I was said I will be charged if I don't leave at noon I left but I still got charged.I spent an hour on the phone they didn't find any proof but still charged
Okay 5.0
Pros: Clean silverware and dishes , no room service
Poor 1.0
Pros: Room was not cleaned properly
Poor 1.0
Cons: The room they smell so bad and they’re saying it’s non-smoking rooms what are you believe someone was smoking in the room it’s so disgusting
Okay 4.0
Pros: Great breakfast options and easy access to the area.
Cons: Room dirty, staff member very rude, needed maintenance to help keep AC on.
Good 7.0
Pros: Room are really good.
Cons: One week before I booked room still I waited more than 45 minutes to check in and get into the room, receptionist said they are looking for room to assign for me.
Mediocre 2.0
Pros: Nothing. I wasn’t actually allowed to stay at the hotel because they overbooked and sent me to another hotel nearby. This was after making me wait in the lobby of the Hyatt House for nearly an hour (11:30pm to 12:15am) after they misrepresented the situation and told me that “housekeeping was still preparing your room”. After waiting in the lobby, I was then nonchalantly told that there was no rooms available due to overbooking, and that I should “go next door”.
Cons: Honesty and transpareny would have been appreciated. Don’t lie to a customer that their room is being prepared when you know that you don’t have a room available. Additionally, NOT OVERBOOKING would be a generally good practice. After this experience, I will do whatever I can to avoid using Hyatt or Kayak
Good 6.0
Pros: Spacious, clean room; great location near airport, free shuttle
Cons: Appliances in room were very noisy - noise from refrigerator motor, toilet flush/plumbing kept our children awake. Breakfast buffet was not as good (selection, freshness) as other hotels in this class that we have stayed at. Fire alarm went off.
Excellent 10.0
Cons: Clean rooms and 24/7 coffee
Good 6.0
Pros: quiet rooms, nice bed. Good omelet bar, nice selection for breakfast. Bar with simple meals is good too Bar tender is terrific
Cons: They need to clean the lobby/ breakfast area better. Maintain and clean the grounds better. Tiles falling off fire place in the lobby, street lamps fallen over, trash about the grounds. The counters were not cleaned all day after the breakfast rush.
Mediocre 3.0
Pros: The location is good. The building its farely new as well. The breakfast that included was very nice.
Cons: Very disappointed. The AC wasn''t working on elevator when I checked in & later it wasnt working in the halls, front desk, restaurant etc.. First room they gave me was handicapped & keys didn''t work, second room wasnt nice either. Terrible experi
Excellent 10.0
Pros: We liked everything about this hotel!
Cons: We found no faults.
Excellent 10.0
Pros: Love the hot breakfast, free parking and wifi included. We had the Deluxe King Suite. Simply amazing and spacious suite. More like an apartment unit. Newer and quiet appliances with huge closet and washroom. Tons of room for two. Both my wife and I loved our stay here. Highly recommended and can’t wait to be back.
Cons: Nothing...... This place checked off all our boxes.
Good 7.0
Cons: It did not resemble the Hyatt house in Raleigh NC . Much better room lay out .
Excellent 10.0
Pros: Convenient to local shopping area. Airport minutes away while not on airport grounds. Decent breakfast selection. Rooms are quite and comfortable.
Cons: Nothing bad to say about this property. Have stayed here a couple of times and would do so again.
Okay 4.2
Cons: My flight got in late and when I got to my room it was extremely hot. The air conditioning was broken, they told me there were no other rooms available and no one was available to come look at it. The next morning I talked to three other people about it and nothing was done. It was 87 degrees in my room the whole time I was there, it was miserable.
Okay 5.7
Pros: The housekeeping lady.
Cons: The staff was unaccomodating. Refused to acknowledge the room I paid for. I travel 300+ days of the year. One thing I know is good customer service skills and working with an unhappy customer within reason. And they did none of the above.
Excellent 10.0
Pros: Staff was very friendly, helpful & welcoming! Room was very large & beds were extremely comfortable. Morning breakfast buffet was very good with many choices, even cooked to order egg station. Free airport shuttle - just call hotel when you arrive. A very nice feature was that the hotel shuttle will take you to restaurants, malls, etc. within a 5 mile radius. When you are ready to return simply call the hotel and the shuttle will pick you up. Very nice feature!!!
Good 6.2
Cons: Terrible flashing light on smoke detector in bedroom made sleep impossible. Heating unit didn't work and was terribly loud. Sympathetic blankets and tiny than bed pillows made it feel like Comfort Inn than a Hyatt. Would never ever return.
Okay 4.8
Pros: The room was clean, and the staff was polite as well.
Cons: I called the front desk when I arrived at the airport; though they told me the driver would be there soon, it took 45 minutes of standing in the cold. I had to call the front desk a few times - the lady at the front desk said that the driver picked up some people and came back. I had to explain to her that he neglected to pick me up, and that I was waiting in the cold. Also, the business center was offline, so I couldn't print my boarding pass, and the coffee pot in the room was broken as well.
Good 7.4
Pros: It was nice the room had a full kitchen. From what I could tell the room was very clean. I would stay again.
Excellent 8.0
Pros: kitchen
Cons: no airport shuttle
Hyatt House Sterling Dulles Airport North - Sterling
Rated no. 4
8.7
Excellent 8.7
Based on 1,153 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.8
Location
9.0
Overall
8.4
Overall 8.7 Excellent
Based on 421 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.8
Location
9.0
Overall
8.4
Cleanliness
8.6
Comfort
7.9
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
9.5
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
7.5
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.0
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
8.8
Staff
9.0

Excellent 8.0
Pros: Breakfast was exceptional with different food varieties... Excellent location
Cons: I was assigned a room for disabled Still waiting for my $50 deposit refund. Thanks
Excellent 10.0
Cons: After my business meeting, we wanted to wind down and relax in the jacuzzi. We attempted to do this but were disturbed by a ringing phone. We tried to ignore it but the continuous calling had me attempt to reach the phone before it stopped. To no avail, I then rejoined my partner in the tub only to be disturbed again by the phone. This time I reached it in time only to be told that the room beneath us was complaining about water leaking. The desk attendant asked if they could inspect the room in the middle of us attempting to wind down for the evening at 11pm, but then told us that they would just check it after we left. On top of all of that three (3) of the jets in the tub were inoperable so the massage experience was lacking the full effect.
Excellent 10.0
Pros: The property was clean, comfortable, and check-in/check-out was seamless and staff were kind and accommodating!
Cons: N/A
Good 7.0
Pros: Good location
Cons: Shower was not very clean, valve did not shut off entirely, breakfast food was not hot.
Excellent 10.0
Pros: Computer problems with payment, staff took care of it.
Cons: Friendly staff and, very clean place. Good breakfast. 👍
Excellent 9.0
Pros: It was clean, convenient, and came with breakfast.
Cons: N/A
Excellent 9.0
Pros: Everything was Good, especially hotel employee always professional and polite!
Cons: No.
Excellent 10.0
Pros: Loved our comfortable king bed and the jacuzzi in the room made for a very relaxing get away!!
Cons: I wish there was a restaurant on premise.
Mediocre 3.0
Pros: Mildew and mold smell really bad. Staff not friendly at all. Booked 3 nights stayed 2 couldn't take the mold smell
Cons: TV channels were good and free guest laundry
Excellent 10.0
Pros: I liked the pool, gym and business center. Breakfast was awesome. Rooms are good size and clean.
Cons: No, our stay there was great!
Excellent 10.0
Pros: The location of the hotel is very good. The room was nice and clean. The bed and blanket was very comfortable.
Cons: The breakfast was not that standard. There should be waffle and pancake which need to be cooked. Everything should be ready for consume. There should be boiled eggs.
Good 7.9
Liked the fact that the hotel was about 10 minutes drive away from Dulles Washington Airport. The park and fly price was also a plus for me.
Excellent 8.0
Pros: quiet and the breakfast was hot!
Good 7.0
Pros: The pool, free laundry, and the breakfast
Excellent 10.0
Pros: Transporte a aeropuerto. Recepción super amable Cuartos cómodos y limpios Todo fue muy limpio
Cons: Nada
Excellent 10.0
Pros: Cleanliness
Excellent 10.0
Pros: Very clean Excellent location Reasonable price
Cons: Nothing
Excellent 8.0
Pros: The staff, friendly and respectful.
Poor 1.0
Pros: Nothing.
Cons: Night front desk auditor had a mental breakdown after I requested a pair of clean sheets since it was obvious they hadn’t been changed after the previous guest.
Excellent 8.2
Pros: Good location and convenient to the airport
Cons: Nothing comes to mind
Okay 5.0
Pros: I liked the fact that there was ample parking, a delicious breakfast and that the rooms and overall hotel was clean.
Cons: the location of my room - at the very end of the hallway the functionality or lack there of, of the shower Water pressure was quite low Housekeeping knocking on my door even though I had the do not disturb sign posted
Okay 5.0
Pros: I liked the overall cleanliness of the hotel along with the ample parking. Breakfast was an added perk and the hotel staff appeared to be friendly.
Cons: I did not like the room I was given. The functionality of the bathroom and the fact that even though I placed the do not disturb sign on my door, housekeeping still felt the need to knock and inquire as to whether or not I needed services.
Excellent 8.8
Pros: The quite and the comfort
Cons: Price change
Excellent 10.0
Pros: Great price on sorry notice stay
Okay 5.0
Pros: convenient location cleanliness. staff was nice good breakfast swimming pool
Cons: room very small no closet, no microwave, and no fridge.
Excellent 9.4
Pros: Duvet was beautiful and homey. Room was good for two people only.
Cons: Vending machines weren't on the floor of the rooms.
Excellent 10.0
Pros: I LOVED this hotel. We had such a great experience here that started with our check-in process. Gina helped us and she was SO friendly & SO helpful with our questions. We stayed over night after a week long vacation on our way home. I was a little leery due to it being so reasonably priced- wasn't sure if we would have a "you get what you pay for" experience, but that wasn't the case. We had such a comfortable bed. The room was so clean. We had a nice few of planes landing outside. The hotel has free hot coffee in the lobby 24 hours- which was great for when we arrived. The bathroom and room were spacious. The shower was awesome. Most hotels have a tub, this was just a shower but so nice- The breakfast- we expected just cereal or bagels & pastries. There were hot items available as well as waffle maker, pastries, fruit, yogurt... juice options. overall really nice hotel. It was pretty close to the nearest metro station (within driving distance, not walking). We would definitely stay here again!!
Cons: we didn't dislike a single thing!
Mediocre 2.0
Pros: Nothing
Cons: They gave me a smoking room without telling me. It was like walking into an ashtray. When I complained, they said they were full and sent me packing. No offer to find me a habitable room.
Excellent 10.0
Pros: The rooms were clean and well kept, pool and hot tub were great as well as fitness center. Breakfast every morning was delicious and well attended to. Overall a great experience.
Cons: The hotel shuttle only went to one airport (Dulles) and there is no metro availability at that airport, so you need to drive to get anywhere you need to go (other than the airport).
Excellent 8.2
Pros: Everything was very clean and comfortable. We really appreciated the friendly staff and the breakfast was an added bonus. A good buy for your money.
Excellent 8.6
Pros: breakfast had a very wide variety of food
Cons: n/a
Hampton Inn & Suites Washington-Dulles International Airport - Sterling
Rated no. 5
8.7
Excellent 8.7
Based on 421 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.7
Location
9.1
Overall
7.8
Overall 8.5 Excellent
Based on 312 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.7
Location
9.1
Overall
7.8
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.4
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.5
Staff
8.8
Cleanliness
8.8
Comfort
9.3
Location
9.1
Services
8.0
Staff
8.8
Cleanliness
9.1
Comfort
9.2
Facilities
8.5
Location
9.0
Overall
8.2
Cleanliness
8.9
Comfort
8.8
Location
8.7
Services
8.7
Staff
8.7

Excellent 8.0
Pros: nice hotel
Cons: didn’t have a good bartender; didn’t have heat system in the room. It was little cold and kinda wake me up when it’s really cold.
Excellent 10.0
Pros: Excellent in all respects. Great room. Exceedingly clean, great breakfast, professional and friendly staff. Probably my best experience in any hotel I¿ve ever had.
Cons: No.
Excellent 9.0
Pros: I enjoyed the stay the hotel! The breakfast and the room were excellent and we took an opportunity to swim in the pool which was also very good. The staff was friendly and helpful, but some times we had to wait for them at the reception desk. Very close to the airport. Would definitely recommend this hotel!
Cons: I wish there would be not so cold in the eating area but this is an issue of the personal preferences
Good 7.0
Pros: Very Nice rooms and clean hotel. Breakfast was really good (one of the best I've seen). Bed was comfortable and hotel was somewhat close to some decent restaurants.
Cons: Contrary to what it states on Booking.com the airport shuttle only runs occasionally and NOT at all on Sundays. I had to wait a few hours to discover this. Hotel seemed to be understaffed at the desk and what staff there was seemed to be overworked and stressed...no too friendly or helpful.
Excellent 9.0
Pros: Well kept establishment, friendly staff, beautiful hotel
Cons: Cook wasn't so great but the fact that it was Cook to order was awesome.
Excellent 10.0
Pros: The Breakfast was the best breakfast we had at any hotel. Lots to choose from. All beverages to choose from. Also the shop there isn't that much more expensive than the store.
Cons: That the pool closes too early. Most hotels close their pool 10pm. I think it closed at 8 or 9pm.
Good 7.0
Pros: good room nice breakfast limited airport shuttle hours so i had to take an Uber very bad that is a deal breaker
Cons: no airport shuttle
Excellent 10.0
Pros: I mean everything
Cons: No everything was on point
Excellent 8.0
Pros: The size of the room.
Cons: The trash cans didn¿t have liners. The bathroom was not clean. Hair in the tub. The swimming pool was not open. No happy hour.
Excellent 8.0
Pros: Staff, location, breakfast, size of the room
Cons: Although the room was clean a damp cleaning rag was left on the kitchen sink and paper in the sink. Otherwise, no issue. Enjoyed my stay.
Excellent 8.0
Pros: The hotel is in a quiet area with nice scenery of greenery¿s and mountains.
Cons: No hot breakfast but substituted with other options. Hotel ran out of breakfast boxes on Sunday. Water not a choice option for drinks. I don¿t drink juice or coffee, it should be considered.
Excellent 9.0
Pros: Having two rooms was very helpful
Excellent 10.0
Pros: The front desk was super helpful and insightful for what I needed
Cons: Not really
Good 7.0
Pros: Room and location
Cons: Charging me $20 in case I broke something
Excellent 10.0
Pros: Excellent
Excellent 8.0
Pros: The room, the lobby is really nice.
Cons: The complimentary breakfast in a bag. The egg sandwiches were horrible.
Mediocre 3.2
Stay only one night for airport. No bellman. No restaurant. No in room water. I have to carry luggages myself.
Good 7.1
Pros: Location was good
Cons: Very basic breakfast and outdated interior.
Okay 5.0
Cons: The swans trapped in the hotel lobby.
Good 7.0
Pros: The appearance was very nice.
Cons: The service was slow. Called for food and ordered a pizza and they took forever to deliver it so I finally went and picked it up. The breakfast was not that hot.
Poor 1.0
Pros: sucks
Cons: everything
Okay 4.0
Cons: When I booked the room on your website dated the WiFi is free but the they said I have to pay
Poor 1.0
Pros: Breakfast and happy your
Cons: There were numerous technical problems. At one point all of the doors (600 plus) in the entire hotel would not open (for 2 days). Had to get let in the room every time by a staff member. One TV stopped working as did the telephone.
Good 7.0
Pros: The swans in the lobby
Cons: Room service advertised 20oz sodas but instead gave 12oz cans
Good 6.0
Pros: Checking out. Not happy.
Cons: Toilet clogged Long line at reception Credit card charged twice Soda was flat everywhere (reception and breakfast buffet)
Good 7.0
Cons: The refuse to give back the $100 rooms deposit for no reason
Excellent 8.2
Pros: Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay.
Cons: Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.
Okay 4.0
Pros: Location
Cons: Keys didn't work when we arrived at room after long elevator wait. Fridge did not work. Ice maker did not work on floor. AIR CONDITIONER did not work properly. HOT all night! Breakfast omelet was overcooked.
Excellent 10.0
Pros: We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again
Embassy Suites by Hilton Dulles Airport - Herndon
Rated no. 6
8.5
Excellent 8.5
Based on 312 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Location
8.7
Overall
8.3
Overall 8.4 Excellent
Based on 1,265 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Location
8.7
Overall
8.3
Cleanliness
8.4
Comfort
8.8
Facilities
8.4
Location
7.6
Overall
8.0
Cleanliness
8.5
Comfort
8.0
Facilities
8.5
Location
9.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.3
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.0
Cleanliness
9.2
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.4
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
8.5
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
8.3
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.5

Excellent 9.0
Pros: it’s near the airport and airport shuttle service is the real help.
Excellent 10.0
Pros: Clean, decent fitness, nice room with desk, coffee and fridge. Airport shuttle provided timely service.
Cons: No bottled water.
Good 7.0
Pros: Not bad.
Cons: Nothing
Excellent 8.0
Pros: good
Cons: None
Excellent 10.0
Pros: great place, nice location, friendly staff especially front desk lady. not far from restaurants and grocery. you need to drive to get there.
Cons: furniture outdated, time for renovation. it would be appreciated if water bottles are provided in the room, guests arrive after long trip.
Excellent 9.0
Pros: I didn’t take my breakfast
Cons: Service at the bar, there were only one person for the service
Poor 1.0
Pros: None
Cons: No help available for my old parents with the luggage..they were willing to pay for help. They had to drag 4 bags by themselves to room and later to reception when checking out.
Excellent 10.0
Pros: The staff is outstanding!
Okay 5.0
Pros: Room layout
Cons: Broken ice makers, staff yelling/fighting in lobby, parking difficult when weddings happening, key cards didn¿t function well, cleaning staff communication issues
Excellent 9.0
Pros: Room was very quiet with good view.
Cons: Had to pay $8 for parking overnight.
Excellent 10.0
Pros: Nice clean rooms , friendly staff and location
Cons: It may be more helpful if Housekeeping staff knows English for better communication No major issues faced but knowing little bit of English helps
Excellent 10.0
Pros: Good comfortable bedding, big TV, nice view, good desk/chair, like the updated shower.
Excellent 10.0
Pros: INTERNET, HOT TUB, POOL, FITNESS AND STAFF, Central Location
Cons: No
Good 7.0
Cons: I had a difficult time getting my room cleaned.
Excellent 10.0
Pros: Not foto far from airport
Cons: Shuttle service to airport once every hour .
Excellent 10.0
Pros: Amazing hotel with an excellent front desk staff.they know what they are doing.Hotel employee went above and beyond to make sure I was comfortable she is amazing. Food was great also Best hotel in Herndon by a mile.
Cons: Everything was great
Excellent 10.0
Pros: Heated Pool and Hot Tub, Excellent internet for working, Central location
Cons: No
Excellent 10.0
Pros: Had not stayed there in a while. Updated shower was nice.
Cons: I came in by Uber but now see that they are charging for open air parking. I thought I was going to start staying there again however will stop me from staying there when I drive.
Excellent 10.0
Pros: Best hotel stay in years. I had a King executive room and it exceeded all expectations. Great bed, pillows, big screen tv that swivels from couch viewing to bed viewing. The shower was nice- double shower head, spacious vanity and ample closet space. A+++
Cons: Allowing pets
Good 7.0
Pros: Staff. I spoke with two women, once when I checked in and when I checked out. The woman that checked me out was very nice, friendly, cheerful and professional. The woman I spoke with when checking out was also nice and pro. I explained the issues to her
Cons: The room. Entering the room, the light switch did not work. I wanted to call the front desk, but none of the speed dials worked on the phone. There was constant thumping noise in the morning, I'm guessing from hotel staff. Would not stay at this location
Good 6.0
Pros: The bed and the stylish designs.
Cons: Having a working air system in the bathroom.
Poor 1.0
Cons: Walls paper thin. Noisy neighbors no sounds proofing . Heater kicking on kept waking me up, I slept better at the airport , not worth the money
Poor 1.0
Pros: Not Pleased
Cons: The bathroom wasn't clean. The shower had hair in on the floor, as well as the Shower mat had soap scum under it as if its never been moved.. That wasn't the worst part I went to makecoffee andthe coffee pot was So NASTY I had to take pics
Poor 1.0
Pros: Nothing
Cons: It was filthy and all the local drug addicts and dealers where hanging around there.
Okay 4.0
Pros: Nearness to airport. Nice room
Cons: Hotel van stopped at 10pm. I arrived later. In the morning, van only runs each hour. Not often enough for an airport hotel. I was out on hold twice trying to call for evening van for over 10 minutes only to then be told “no vanâ€Â
Good 7.0
Cons: I assume hotel is renting part of parking lot. One morning, I was leaving for work and two Amazon trucks were blocking me. I kindly asked them if they could move. I was ignored and they moved after they were done with their conversation.
Excellent 10.0
This Hyatt was very clean, room was really nice- would recommend. Hotel had various spaces out doors and indoors which made it a good choice during covid-19. Thanks, Hyatt!
Good 7.2
Hard to get reliable shuttle service from the airport; you have to call many times for them to respond and pick you up.
Poor 1.0
Pros: Location
Cons: I could not sleep due to the bed's firmness and boisterous guests with children that would not stop yelling. I did not complain because they were children, and there is not much you can do about that. guest with children should be on the bottom floor
Okay 4.0
Pros: Location to airport was good
Cons: Bathroom is too small I had to step in to shower in order to close the door behind you. Had to pay eight dollars a day for parking in the lot was 90% empty. They removed the microwaves out of the rooms for coronavirus.I did not know this when I booked
Good 7.0
Pros: Clean and convenient location to airport
Cons: Hotel restaurant not open and food delivery opportunities limited. Knowledge of food options could have been more informative.
Poor 1.0
Pros: They put me on the 2nd floor. I immediately worried that the room was going to be a dump. To my surprise, it wasn’t all that bad. But then....
Cons: Hole. E. Crap! I’ve been bitten by BEDBUGS!! I’v never in my life thought that I’d be bitten by bedbugs. Yet here I am - bites all over my legs! Now I’ve got to worry “Did I bring them home!” I don’t ex
Good 7.0
Cons: Despite having a large outdoor parking area, parking was not included in the room rate (additional $8).
Mediocre 3.0
Pros: Decent workout area
Cons: Bed was horrible. Bar and restaurant service terrible Hotel very run down
Okay 4.0
Cons: restaurant is overpriced for what you get, room service arrives in takeout containers, citrus water in lobby often empty, restaurants overpriced for mediocre food
Excellent 9.7
Pros: Everything exactly like you would expect from an airport hotel of this brand. Driver of the shuttle was very nice and friendly.
Good 7.0
Pros: Location
Cons: Did not have Jacuzzi
Good 7.0
Pros: Location
Cons: Room
Good 7.0
Pros: Great looking place
Cons: No 4K tv. It's almost 2019 Had to wait half an hour to sign in
Poor 1.0
Pros: The location
Cons: My room was cold the heat didn't work properly and I woke sick with a sore throat. The rooms are old and outdated. There was hair in the bathroom that clearly was not mine. The towels and sheets looked as if they need to be washed in Bleach!!
Okay 5.0
Pros: Staff is very friendly.
Cons: Non smoking room reeked of cirgarettes. Beds are hard and uncomfortable. Rooms seem old”definitely need some upgrades if they want to be considered a 4-star hotel. Restaurant food is horrible and overpriced.
Good 7.0
Pros: The hotel room was really nice and modern
Cons: The room beside me were extremely loud playing music and talking up till 3 in the morning when my flight was at 7am
Good 6.0
Cons: They chraged me another day when unauthorized person extended it. I dont know who sign for an extra day they didn't ask me and just charged me. Worst hotel ever been. Sent an email complaining never got an answered back.
Okay 5.0
Pros: It was okay
Cons: For the price you pay everything cost but no complementary no free breakfast no free nothing everything cost that's why I don't like it
Poor 1.0
Pros: location, is the only plus of this place.
Cons: I called a week before my stay to cancel one night. the lady on the phone said no problem and I could do that when I check in. When I arrived they wanted $100 for incidentals and I was not allowed to cancel my night and was charged! not happy
Okay 5.0
Pros: The location of this hotel is very good. It is close to the airport and the distance to DC is acceptable.
Cons: The room is very small, much smaller than what I expected. The bed is not comfortable at all. I cannot sleep well and whenever we make a movement, the bed made a large noise.
Good 7.4
Cons: Very noisy hotel with extremely thin walls. Group of young teenagers staying on the same floor I was on. Noisy until 2 a.m. two nights in a row. Complained to the front desk several times but without satisfactory resolution. Noisy on the third night from a different group until 1 a.m. I'm a business traveler, so I was very surprised when I was given a room on this floor. Even though the management left a wine and cheese plate the day after the noisy incident, I doubt if I would stay here again due to the thin walls.
Excellent 10.0
Pros: I was checking in very late and the staff was really friendly and the bed was very comfortable.
Cons: Bathroom was a little small, but otherwise perfect
Good 6.0
Pros: Convenient location to Dulles airport. Nice view from room.
Cons: Poor quality of rooms interior, inattentive service, restaurant not open on Sunday night, room service menu missing from room had to call twice to get, food not very good and weirdly delivered in shopping bags.
Excellent 9.1
Pros: The room layout was lovely and large. The bed was comfortable.
Cons: The extra blanket in the closet looked like something you'd find in Grandma's closet....old and ripped. It was cold in the unit even though I adjusted the thermostat. The blankets should be able to be pulled up over a person's shoulders.
Excellent 9.1
Pros: Thanks for the great deal
Excellent 10.0
Pros: The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.
Excellent 10.0
Pros: Bed and room
Excellent 8.0
Pros: Location, size of room, amenities
Cons: Bed sheets were light. Should have included heavier covers.
Okay 4.0
Pros: Inexpensive
Cons: The staff is rude. I had a poor experience with a front desk staff Nov 21, 2015. Her name is Julia. The staff has hair over their badges so their name is not revealed. I ask her her name.
Good 7.4
Pros: Room was clean and comfortable. Staff were great.
Cons: Good job
Excellent 9.4
Pros: Loved there room and all of the complimentary items. Really a great place overall.
Cons: The breakfast was about $20 for a buffet... However it was delicious
Excellent 10.0
Cons: Nothing
Excellent 10.0
Pros: Great service. Breakfast buffet was excellent. Room was nice.
Mediocre 2.0
Cons: Due to construction traffic, did not arrive at Dulles until 2:30 a.m. Sunday morning and needed to be at airport for flight to Mexico (via Houston) at 6:00 a.m., so I never checked in. Tried to cancel this reservation and was not successful. Because of this difficulty, I will never use Kayak again. Gloria Tadlock
Hyatt Regency Dulles - Herndon
Rated no. 7
8.4
Excellent 8.4
Based on 1,265 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.3
Food
3.2
Location
8.9
Overall 8.4 Excellent
Based on 911 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.3
Food
3.2
Location
8.9
Cleanliness
9.2
Comfort
9.2
Facilities
8.4
Location
8.8
Overall
8.4
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
9.6
Comfort
9.0
Facilities
8.3
Location
8.7
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
9.1
Comfort
9.3
Facilities
8.6
Location
9.0
Overall
9.3
Cleanliness
8.8
Comfort
9.0
Facilities
8.2
Food
3.2
Location
8.7
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.4

Excellent 8.0
Pros: lovely facilities, the room was well maintained and furnished. Large bathroom
Cons: bed felt a little worn out
Excellent 10.0
Pros: This was one of the best hotels I stayed at. Everything was brand new, clean and beautiful. The food at the bar and breakfast was delicious. The waffles with maple syrup were exceptional! The staff was very kind and helpful. The shuttle service from the airport is very good.
Excellent 10.0
Pros: Lately I have been disappointed with hotels, but Westin, in our view, was an excellent choice. It provided affordable long-term parking and the shuttles to the airport were convenient. The hotel staff could not be more courteous and helpful. We slept on one of the most comfortable beds and the room was spotless. The food in the restaurant was a bit expensive but worth every penny.
Cons: We weren't sure how to get the shuttle back to the hotel; we waited for a while, but in the end we decided to get a cab.
Excellent 8.0
Pros: The bed was comfy.
Cons: The phone was not by the bed and I did not enjoy the view outside my window; a multistory car park
Excellent 9.0
Pros: Very comfortable and very convenient.
Excellent 10.0
Pros: Modern, clean, with a nice shower.
Cons: The room didn't seem 4 star. However, the lobby did seem 4 star.
Excellent 10.0
Pros: I love the location and the grounds. Beautiful. So close to the airport too.
Excellent 8.0
Pros: very clean, easy to find
Cons: no late-night access to parking garage through elevator- I had to walk outside the hotel around to the garage They only gave two breakfast vouchers despite our being three guests even when I reminded them!! I was shocked that the hotel was so cheap!
Good 7.0
Pros: Westin is one of my favorite hotel chains.
Cons: I was disappointed in how dirty the carpet was in the room and worse, the hallways. Also, what is with the paying for parking?
Excellent 8.0
Pros: The venue was at hotel that was the plus point and room was clean
Cons: Called hotel twice they failed to mention airport shuttle not available on Saturday 1-2pm called around 1:00p to be told wait an hour or take Uber no apology given . The staff should be more proactive and not give a surprise of having no ride
Excellent 10.0
Pros: It was so very clean. We¿ve tried cheaper hotels that can¿t compare.
Cons: The walk from the parking was a bit much for a handicapped individual
Mediocre 2.0
Cons: We booked a ¿larger room, suite¿. We were given a ¿workout suite¿ - which was just a regular size room with a huge exercise bike plopped in the middle of it. So disappointing to pay extra and have a room that was basically SMALLER than regula
Excellent 8.0
Pros: Staff
Cons: The bed was horrible.
Excellent 8.0
Pros: Convenience to the airport.
Cons: Hallways and carpet need to be updated. Shampoo seemed like it was the same color and consistency as the body wash. I had a good deal, but wouldn't choose it again if the price was over $---. I didn't think it would be worth the money.
Excellent 10.0
Pros: location, staff
Cons: Hot water in room was too hot, risk of scalding. we only stayed one night so didn¿t ask for it to be adjusted.
Excellent 10.0
Pros: Pet friendly. Where other hotels wanted to charge us $100 to bring our pets for the night, Westin happily welcomed our two small dogs. Breakfast was also good. Highly recommend this hotel.
Cons: Parking costs $8
Excellent 8.0
Cons: No coffee maker
Excellent 10.0
Pros: Very good
Good 6.0
Pros: My rate for the hotel was probably the best part of my stay. The staff at check-in was very helpful and pleasant. Hotel was very clean. Bathroom and shower were wonderful.
Cons: The hotel is in the middle of nowhere, which I knew ahead of time. The "Heavenly" bed was not comfortable at all and seemed past its useful date. I've noticed this at a lot of Westin properties.
Good 6.4
The mattress was horrible, I requested foam pillows but were not provided, and the air conditioning is not good. However, staff were friendly
Good 6.2
Pros: Close to airport
Cons: Having hot water!!!!
Good 7.0
Cons: breakfast was not included. For the price charged, it should it be included.
Mediocre 3.0
Cons: Hotel shuttle never arrived at airport despite 2 calls. None of the warm menu items on the all night menu were available. Desk clerk was rude and offered no help or excuses. Not the caliber of service we expect at a Marriott.
Poor 1.0
Pros: Nothing
Mediocre 3.0
Pros: Location friendly staff.
Cons: Woke up at 5am for flight. Turned on shower to hottest setting for 5+ minutes. Water stayed ice cold and took a cold shower. Tried the sink as well..same thing zero hot water from the sink. Completely unacceptable.
Mediocre 3.7
Pros: Only the location
Cons: Couldn't sleep because of bed bugs, and the shuttle takes about one hour to come even they say it's only 15 minutes
Poor 1.0
Pros: I had the worst experience with hotel employee. Terrible customer service. Both were very rude and combative to me and the guests that I came with. I am still awaiting a call from the newly appointed manager . Wont ever return.
Cons: My experience was so bad that we left a day early.
Okay 4.0
Pros: It is close to the airport.
Cons: I stayed one night so I could get a flight the next morning. There was a huge party in the ballroom. Drunk and loud people were everywhere. I got little sleep because of the people next door. Staff did nothing. Completely useless.
Poor 1.0
Cons: Absolutely worth security in the world! I parked my car in hotel inside parking lot and in the morning one of the side of my car was was totally scratched. When I show it to manager of the front desk he sad it's not hotel responsibility- NO SIGN about i
Excellent 9.7
Pros: The bathroom was large with a rainfall showerhead which was amazing. The bed was inviting and comfortable. Complementary Starbucks coffee in the room, my favorite too, Pike Place Coffee!
Cons: The Lobby near the bar area had a section of the floor that had no tile but an extremely sticky blacktop flooring. It seemed like it was the underlay to the tile flooring. Very strange and odd to be walking on something like that in the Lobby.
Okay 5.0
Pros: The staff was excellent, hotel and dining employees!
Cons: The rooms not so much. Broken wall outlets, peeling paint, air conditioning didn't work properly. We were there to get my brother, he died in DC and a good night's sleep would have been nice. Being hot all night was miserable.
Okay 5.0
Pros: There was a pool
Cons: Cost
Good 6.2
Pros: Close to Dulles, and convenient for a stopover
Cons: An older hotel in need of renovations.
Mediocre 3.0
Pros: The rooms were spacious and had a relatively nice view
Cons: The staff was unbelievably rude, not helpful- at one point told me I could get my own food from downstairs, which defeats “room” service. Also, they charge daily for WiFi, and do not have Netflix or other options like Marriott offers.
Good 6.0
Pros: Nothing really - I guess it was modern and clean?
Cons: The food was terrible and way overpriced.
Poor 1.0
Pros: Restaurant availability in hotel
Cons: Was charged $40 for "to go" breakfast when it was portrayed at check in free breakfast. Was placed in wrong room, told that nothing could be done about it, once we stated we would have to cancel and go to different hotel they then changed our room.
Good 7.9
I like location, I did not like the service at the front desk
Good 6.0
Pros: location
Cons: no breakfast before 7:00
Good 6.0
Pros: Close to relatives. Comfortable bed.
Cons: For Business only. Not family friendly. No Wifi (really?!), no coffee in the foyer — ever, pool hours during week 5pm - 9pm (Really??!!), Main foyer, entrance, banquet hall reeked like old cooked broccoli and cabbage. No idea what they were cook
Poor 1.0
Pros: Room service staff were great!
Cons: Long story, the $100 "incidental" fee alone was not worth the stay! I still have yet to get the money back, I checked out days ago. Manager and front desk staff was poor at customer service. Hotel is run down, in need of repair. Not worth the money spent
Good 6.8
Pros: The hotel is close and looks nice. The room was nice and clean. Comfortable beds.
Cons: Only there for a few hours due to a missed flight. Staff were nice but didn't go the extra mile to help. I was tired and hadn't slept in 24 hours. Getting basic hotel info was like pulling teeth. It would have been nice to have some better late night room service options after being trapped in an airport all day. The airport shuttle was late leaving which was annoying, but ultimately fine since we were so close.
Poor 1.0
Pros: Hotel was clean
Cons: The restaurant was horrible. I've never had such a lousy simple Italian chicken dish. My wife's dinner was equally poor. The shower lever broke - stuck in hot- after I was finished, so my wife was unable to shower.Over 1hr. no one repaired.
Good 6.0
Cons: TV sometimes no signal
Poor 1.0
Pros: STAY AWAY. SUPER UNFRIENDLY STAFF
Excellent 10.0
Pros: The service was great and the hotel was so clean!
Cons: There was nothing. I loved everything
Poor 1.0
Pros: Not much
Cons: Waited in line for 45 minutes to check-in, restaurant was closed, sat in the bar area was not acknowledged and had to go ask someone for a menu, food was of poor quality, made me sick the next 2 days, bed squeaked every time you moved.
Okay 4.0
Cons: Multiple issues with housekeeping. Distance and commute from parking garage to room. Front desk chckd in guest to our rm two dif days, had strangers walk in on us. Received bills for three different rooms under our door. Charge for wifi. no laundry serv
Poor 1.0
Pros: The shuttle is to run on the :15 and :45 of every hour. Left several guests standing in the rain and drizzle until 2:00 am - after several call to the hotel to make sure they knew we were there.
Okay 4.0
Cons: The staff were very disrespectful and rude, and I still have not gotten my $100 deposit hold back yet !!
Okay 5.0
Pros: That it had a parking garage
Cons: The pool hours. The Media hub where I connect my laptop to the TV to the HDMI port wasn't working. I call front desk about it, & they said it was deliberate because they would rather have me pay them a ton of money to watch their movies instead of Netflix
Good 7.0
Pros: Cleanliness and upkeep of hotel.
Cons: Noise during our stay. Rudeness of staff, both desk and housekeeping.
Mediocre 3.0
Pros: Nice room and ambience.
Cons: Wi-fi was separately costed. You have to pay additionally for breakfast - for the price quoted other hotels give all these for free. Even if this was subtly indicated at the time of sale this is unacceptable.
Poor 1.0
Pros: Cleanliness and professional staff.
Cons: Why I gave it such low remarks is that they charge for Internet use. Regardless of how nice the hotel is, charging for the internet in the 21st century is dumb. Hilton saw the light and stopped nickle and diming their guest: Westin should too.
Good 6.0
Pros: Its quite.
Cons: The hotel manager was ignorant, rude, and disrespectful. Everyone else at the hotel was fine.
Okay 5.0
Pros: the bar was really good
Cons: they charged me for the internet! while it said free internet in my reservation !!
Okay 4.0
Pros: I always choose the Westin because of two main areas... one is the beds. The beds at the Westin are SO comfortable and I really get a good night sleep with them. And the second thing is the service. It is impeccable!
Cons: Could not wash my hair because the shower's water was COLD! Also, my bank account was frozen because THREE holds were on it all the way up until FRIDAY!! Four late fees later it was finally cleared. NOT GOOD!
Okay 5.0
Cons: Food in restaurant.
Okay 5.0
Pros: Proximity and Price
Cons: Really if this didn't carry the Westin name it would never be considered 4 stars. It is a solid 3 star property
Good 6.0
Pros: *Location was fantastic; * Oscar a server in the dining area was courteous, engaging and attentive. *Lobby,dining area bright, clean and upscale.
Cons: Tub had a slow drain, so we took showers in dirty H20 that went up past our ankles. We told the same day manager 2x about the issue. It was not fixed. Comped 1 night hotel/breakfast. We asked for 1 more night. Said she would see but never contact us.
Excellent 9.1
Pros: Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head.
Cons: Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)
Excellent 8.8
Pros: The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.
Mediocre 3.0
Pros: The hotel is located with easy access to most major highways.
Cons: The pool is only open from 5-9pm M-F. The check-in staff very was rude, gave us the wrong room, and it took multiple attempts to get the air conditioning in the room repaired. There was also a lack of basic bathroom amenities.
Okay 4.5
Pros: Location
Cons: No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.
Excellent 8.2
Pros: The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation.
Cons: Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.
Excellent 10.0
Pros: Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.
Good 7.4
Pros: The hotel was beautiful and the rooms were modern and very clean.
Cons: The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)
Excellent 9.7
Pros: The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower. The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine.
Cons: Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler. The mattress needs to be replaced. No support and sagged toward the center.
Excellent 10.0
Pros: Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self.
Cons: Nothing not to like.
Excellent 9.1
Pros: Comfortable, good facilities and clean.
Cons: Internet was not free. Internet is too basic to not be included in the price nowadays.
Good 6.0
Pros: It was close to the airport and it was clean. The parking was free
Cons: There was no direction from the parking garage to the lobby so you wandered around the convention center till you lucked upon it. The room was poorly arranged so that my wife and I were bumping into each other and the furniture constantly. The air was not fresh in the room. In the restaurant my wife got moldy strawberries and the waitress was rushing us to pay.out
The Westin Washington Dulles Airport - Herndon
Rated no. 8
8.4
Excellent 8.4
Based on 911 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.6 Excellent
Based on 47 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
9.2
Services
8.5
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.7
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
8.3
Services
8.3
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.8
Staff
9.2

Good 6.0
Pros: It was pretty clean, and the staff were excellent.
Cons: Definitely needs updating. Very old property and cramped quarters even in the two bedroom suite, which makes it feel less clean.
Good 6.0
Pros: It was fine. Staff was friendly and the patio was pleasant
Cons: somewhat in disrepair. Breakfast was meager at best (frozen egg sandwiches and cereal), outdoor fireplace did not work. I needed a suite for my family but honestly I should have booked elsewhere. It wasn't really a value.
Excellent 10.0
Pros: Spacious and provided all things we needed.
Excellent 10.0
Pros: Very nice stuff and good location 👍👍👍Fair price
Excellent 10.0
Pros: I love the freedom of having a kitchen, and one with plates, bowls and pots too! But the top joy of this stay was the bed - so comfortable, and some of the best pillows I’ve ever slept on. Amazing!
Cons: I had expected more breakfast-like foods, like little bottles of milk, and maybe rice crispies or cereal containers. If the food selection was geared toward breakfast, as well as the snacks and a bit of dinner, it would be well rounded!
Good 7.0
Cons: Front desk lady had a attitude and began getting smart when she asked for my card without telling me a amount and got mad when I said I don’t want my card swiped until I know why
Excellent 10.0
Pros: The staff was very friendly and nice. They went out of there way to accommodate my needs.
Excellent 8.0
Pros: The kitchen and coffee and cookies in the lobby.
Cons: The same breakfast very morning, turkey sausage and Canadian bacon with round eggs. Housekeeping dont do full roomservice.
Poor 1.0
Pros: Nothing
Cons: Location, walls were to thin, I was awaken to the sounds of running and shouting children. I had to call the front desk several times to no avail. Horrible stay.
Excellent 10.0
Pros: My room was like a luxurious apartment, complete with a full kitchen and a professionally set-up desk area with a pull-out panel for extra desk space. A business person could easily stay here and get lots of work done before moving to a permanent home.
Excellent 10.0
Pros: The staff, the location, and the hotel itself on a whole was amazing. Clean, and safe.
Cons: I loved everything about this place.
Excellent 9.0
Pros: I liked the location, and the suite was very nice.
Towneplace Suites Marriott Dulles Airport - Sterling
Rated no. 9
8.6
Excellent 8.6
Based on 47 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Location
8.7
Overall
8.2
Overall 8.3 Excellent
Based on 1,205 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Location
8.7
Overall
8.2
Cleanliness
10.0
Comfort
9.2
Facilities
8.4
Location
8.4
Overall
9.6
Cleanliness
7.1
Comfort
7.3
Facilities
7.0
Location
7.4
Overall
7.4
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
7.0
Facilities
8.5
Location
8.5
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.4
Staff
8.6
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.7
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
8.7
Overall
8.3
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.6

Excellent 8.0
Pros: The amount of space that was available for all of us to sleep.
Cons: No book showing local restaurants. Toilet seat was very loose and the ceiling above the shower had plaster breaking down due to a leak.
Excellent 10.0
Pros: Best free breakfast I¿ve had in a hotel. Rooms are spacious and spotless. Even the used coffee pot was spotless inside where the water goes.
Cons: They wait till you get there and then charge you seven bucks to park in their lot which isn¿t even full. I thought it was low class for a Hyatt.
Excellent 8.0
Pros: Great option for Dulles airport. Spacious room and great breakfast buffet.
Cons: The free shuttle bus pick up from the airport was a bit erratic.
Okay 4.0
Pros: I could sleep n wash my self
Cons: Shuttle ONLY every hour 6:00 p.m. shuttle to airport ... 6:00 p.m. starts "so called breakfast" Next shuttle 7:00 p.m. , so you miss "so called breakfast Wi Fi ?? NO Internet ?? NO
Excellent 10.0
Pros: Rooms are spacious and they give us an upgrade for no extra cost
Cons: The dolly we used for carrying our luggage is not working properly
Excellent 10.0
Pros: Convenient location. Free parking, Free breakfast. Clean and spacious king room.
Cons: None
Good 6.0
Pros: The staff were very friendly and helpful at check in
Excellent 10.0
Pros: Nice spacious clean room
Cons: No
Good 7.0
Pros: Room was clean & spacious.
Cons: The bathroom & shower were terrible. Dimly lit and shower water was either ice cold or scalding. When trying to adjust water temp pipes rattled & squealed loudly. The shower head should be replaced with a handheld. Safer the dancing around the shower
Excellent 10.0
Pros: Very clean. Friendly and a helpful staff. Excellent!
Cons: Nothing.
Excellent 10.0
Pros: Location and price
Cons: Nothing
Okay 5.0
Cons: The heather was so noisy I couldn't sleep and on top of that you have to pay parking that i think is the only hotel in the area does...
Excellent 10.0
Pros: Large room, great price, comfortable beds, great TV channel line up
Cons: no
Excellent 10.0
Pros: It was quite
Cons: Paying the parking, I would like if they stop charging the parking lot,
Excellent 8.0
Cons: Charging for parking for this location is annoying.
Excellent 9.0
Pros: The front desk person greeted me by name, and the airport shuttle was timely.
Cons: The TV remote didn't work.
Good 7.0
Pros: Room
Mediocre 3.0
Pros: Location Very friendly shuttle bus driver from hotel to airport
Cons: The shuttle service from the airport ends at 3 pm, no room to store luggage at front desk no vending machine Very limited snacks variety at the front desk. Will never go there again
Good 6.0
Pros: Decent location.
Cons: They charged $7 per night for parking in a regular parking lot in a suburban location. This seems unnecessary.
Excellent 9.2
Big and very clean rooms, good breakfast, nice staff (kitchen lady and shuttle drivers). Shuttle is a big bonus, but quite a hazzle to get it from Dulles, as you have to phone from the airport and hardly get through to a human voice at the end of the line which is either busy or run by bots.
Good 7.2
has own airport shuttle runs regualrly, but hotel is bit different to most Hyatt hotels ive stayed in as it only has VERY basic facilities apart from a great breakfast. gym is small, pool is not open unless you go get staff (kid safety reasons apparently) and no real restaurant available. Seems they cater mostly to people who dont eat in hotel and school groups. good afghani restaurant 5 min walk away and another Hyatt 7 mins walk that has really good restaurants. not overall not so bad.
Okay 4.0
Pros: The rooms were spacious.
Cons: The hotel amenities were extremely deceiving and flat out false. There was little to no access to food at this hotel. I ended up having to talk to a neighboring hotel twice for meals, and the claim that there is 24/7 food is completely invalid.
Good 6.0
Pros: Location in a quiet neighborhood, plenty of parking
Cons: The shower had no hot water, we asked about it three times and they eventually changed our room, but not until we had three cold showers.
Good 7.0
Pros: nice room size!! but people are not friendly or looked happy working there. trash bins were filthy next to elevators. Supervisor was NOT helpful at all. front desk ppl can clean their area instead on phone. hotel can be great if the right people runs it.
Cons: - a small roach inside rubber mat in tub & reported. - broken printer: supervisor literally yanked out ink & parts came off. nvr fix during the time of our stay. - plastic dishes were dirty, dried food stuck on it. - recommend a secret-checker on Hot
Mediocre 2.0
Pros: The location was nice!
Cons: Rep. was super nonchalant towards my frustrations throughout my (2) day stay! My rm upon check- in, had NO operable phone service, & the AC unit was very noisy. I'd consistently have to turn the TV volume up & down according to the AC noise.
Good 6.0
Pros: Good location, nice free breakfast, big room with refrigerator.
Cons: Cleanliness is the problem, I stayed 3 nights. Room was "cleaning" everyday but not dust and vacuum at all, in the first day I saw on the carpet in the middle of the room hair ball that was not clean till my checkout.
Poor 1.0
Pros: Nothing
Cons: Rude and abusive reception staff
Okay 4.0
Pros: location
Cons: staff and room odor
Good 6.0
Pros: Location
Cons: Looks like hotel might be going under financially
Excellent 8.0
Pros: Great breakfast. comfortable ,clean, quiet room . Pool was nice .
Cons: Reception . Phone rang for 10 minutes, noone answered . Had to walk from Regency to Place because driver took us to wrong hotel . No real restaraunt or lounge . No hot tub in pool area.
Good 7.0
Pros: Nice room and furnishings, convenient location
Cons: broken coffee maker. Reported it twice - it wasn't fixed.
Okay 4.0
Pros: The location
Cons: When I moved the furniture that was next to the sofa it was garbage as if someone sweep it under. I was very disappointed about the pool being freezing cold so me nore my family was able to get inside of the pool.
Okay 5.0
Pros: Hyatt Place has a nice room floorplan.
Cons: The indoor pool was too cold for anyone to swim in.
Poor 1.0
Pros: Clean rooms and friendly services
Cons: Some drunk guys came at 2am in the morning and start a party on the room next to us
Good 7.0
Cons: The swimming pool was too cold (76 degrees), had crud on the bottom, and required a staff member to come and open the entrance door each time. The shower drain in our room was clogged up and left us standing in inches of water while showering.
Okay 5.0
Cons: There was only 1 hotel staff member working the whole day. It was always crowded at the front desk because the 1 staff member had no one to help them even though the manager sat in the office the whole time and could see the crowds of people lining up.
Good 6.0
Cons: No Wifi, they were hopeless in getting wifi to my room. I would not stay there again.
Excellent 8.5
From the pleasing scent throughout the building to the excellent customer service, our stay at the Hyatt Place was pleasant. Nisrin checked us in and made us feel welcomed and Amber checked us out and made us feel like we would be missed. It was a great overall experience and we would definitely return. The common areas were given the same attention as the room. Every area was welcoming and aesthetically pleasing. The breakfast was absolutely wonderful with many delicious options serviced by a friendly and attentive staff. The fitness room was very well equipped and maintained with free weights and cardio machines. It was truly a pleasure staying at Hyatt Place. I look forward to my next visit soon! Thank you to all the staff members for saying yes when you were offered your positions. You made my stay most enjoyable and your efforts exceeded my expectations.
Okay 5.0
Cons: Noise hot hallways non working elevator
Excellent 10.0
Pros: All of it
Cons: Nothing
Good 6.2
Pros: The rooms were very spacious.
Cons: We had to wait over an hour to be picked up by the airport shuttle. We called several times but we're not able to reach anyone at the front desk. We finally had to call the reservations number before talking to a real person. Even after speaking with someone we never saw the van. We were finally able to get a nearby hotel van to give us a lift to the hotel. This is especially disappointing because we called ahead to let them know when our flight would be arriving.
Okay 5.7
Cons: Staff was EXTREMELY rude and disrespectful. I had a late check in, I called in before hand to make sure my room was held and not overbooked. The lady on the phone was rushed and said "yeah no worries we got you taken care of" When I arrived same lady said we overbooked you. Then told me to go next door to the Sheraton which was $40 more expensive.
Okay 5.4
Pros: This was a great location, convenient to Dulles Airport and the companies I needed to visit. A shuttle is provided to and from the airport, and to local businesses to the hotel.
Cons: The rooms were furnished with "well worn" 60's era furniture, uncomfortable beds, and loud air conditioners.
Excellent 10.0
Pros: Great hotel . great staff.
Okay 4.0
Cons: The staff sucked and the hotel had all kinds of problems, will never stay there again!
Excellent 9.4
Pros: Clean. Good free hot breakfast
Cons: Pool was closed in evening on weekday. Not a big deal. Very nice place nonetheless
Excellent 10.0
Pros: Rooms were big and clean Breakfast has quite some choices of food and was included with the room. Free wifi!!! Location was great not far from the Dulles airport
Cons: We waited for a while for airport shuttle because they work with Sheraton, so pay attention to Sheraton airport shuttle when it comes so you don't wait forever...
Excellent 8.5
Pros: It is a great location in reference to the airport and the surroundings. They were eateries nearby and great places to take a walk if you're into that. The rooms were updated and very practical. They were also spacious and I love the options for connecting to the 42 inch TV. The bed was comfortable as well.
Cons: The location is being developed and there is construction across the street which can be noisy.
Okay 5.7
Pros: Proximity to Dulles Int'l Airport Free shuttle to airport beginning at 5 a.m.
Cons: No amenities - I needed Tylenol/Ibuprofen badly, and there was no small shop or convenience store in the hotel. Coffee and breakfast not available until 6 a.m. Bare-bones Front desk had sign stating that their representative was out delivering something, and he was out front smoking a cigarette, peering through the window at those who were waiting to be helped.
Excellent 8.0
Pros: The hot breakfast was great. The room was very clean and spacious.
Cons: The pool was closed the first day we were there. The shower pressure is very weak.
Mediocre 2.0
Pros: Nothing. The best I can say is it was dry and the snow was not in the room.
Cons: Parking lot not plowed, very poor English spoken by staff, noisy families everywhere and my credit card # was used in a fraudulent transaction several days after my stay, at a facility very close to the hotel. I can only assume the # was stolen during my stay when i used the card at the hotel.
Excellent 10.0
Pros: The price was very affordable. The room size was very comfortable with: a bar, separate couch, desk area from the bed. Everything was clean, and by me traveling alone, I felt very safe even to outside and jog even though they had a fitness area.
Cons: I wish there were a waffle or pancake maker (instead of pre-made pancakes). Breakfast was still ok though there were limited options, also being a Diabetic they should have had sugar free syrup, but at least breakfast was free which was nice.
Excellent 10.0
Pros: Customer service.
Cons: International guests have hard time coping with U.S culture.
Excellent 8.8
Pros: Huge rooms. Very comfortable. Decent hotel style breakfast
Cons: Great location for the airport but not the best location for visiting the area.
Excellent 10.0
Pros: I Just Love Everything About This Hotel!! Great Location, Friendly Front Desk, Clean Rooms, Complementary Breakfast & Good Value For Money!!
Cons: They Should Open The Pool For Longer Period Of Time, Not Only 5 To 10!!
Okay 5.3
Pros: Breakfast
Cons: Housekeeping
Hyatt Place Herndon Dulles Airport East - Herndon
Rated no. 10
8.3
Excellent 8.3
Based on 1,205 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
9.2
Location
9.0
Overall
9.1
Overall 8.4 Excellent
Based on 115 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.2
Location
9.0
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.2
Staff
9.3
Cleanliness
9.7
Comfort
9.1
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.0
Staff
8.5

Good 7.0
Pros: Location near the airport works well for overnight layovers
Cons: I was really hoping to do laundry but the dryer wasn’t working
Excellent 10.0
Pros: it’s location and shuttle to Dulles
Cons: N/A
Excellent 8.0
Pros: Excellent staff, very COVID conscious, convenient shuttle from IAD, updating premises.
Poor 1.0
Pros: My room key didn't work that made me switch rooms my coworker headed over with the long room number I wasn't able to straighten that out until several hours later it was a complete disaster he'll ripped off and I had to pay for this
Cons: I did ask you from stem to stern it's giving the key the room didn't work changed me into another room a very poor experience overall
Excellent 10.0
Pros: Excellent property. Safe, clean, comfortable and exceptional check-in staff.
Excellent 10.0
Pros: Big spacious rooms
Cons: Nothing
Excellent 8.0
Pros: Great value for money, nice staff
Cons: Flimsy hot breakfast
Poor 1.0
Pros: It was very clean
Cons: The rooms were small. The elevator was too small. Breakfast was disappointing and the pool was closed. Would not have booked this hotel if we had known we couldn¿t use the pool.
Good 7.0
Pros: I was not able to sleep I didn¿t enjoy the 1st floor room
Excellent 8.0
Pros: Convenient location to Dulles, good sized and comfortable rooms, and decent breakfast.
Cons: The shuttle pick-up at the airport took a little time to arrive - around 30 minutes - despite it being on a request basis and the hotel relatively close. The shuttle back to the airport had a sign-up sheet with times every 30 minutes, which worked well.
Excellent 10.0
Pros: The shuttle service hours were accommodating to my late night arrival. Also ran several departure times. Breakfast was good also.
Excellent 8.0
Cons: Air conditioner condensation leaked and carpet was wet near A/C.
Excellent 9.0
Pros: Airport parking available to those who stay. Can save money and time with parking at the hotel.
Excellent 10.0
Pros: Very convenient. Especially with the shuttle. Very easy to catch.
Cons: n/a
Excellent 10.0
Pros: This is the best Hotel ever
Cons: No comment, everything is outstanding.
Excellent 10.0
Pros: This hotel is located close to the airport.
Cons: I was stayed at lower level and had hard time sleeping because of heavy walking noise coming from the above room, other then that the hotel is awesome and worth staying there.
Excellent 10.0
Pros: It catered to people not eating pork
Cons: They could have changed the breakfast selection one day turkey sausage, then turkey bacon, french toast. But overall good.
Excellent 10.0
Pros: Nice clean hotel, excellent staff
Excellent 8.5
Pros: Nice, quiet hotel located near the airport. Nice and cheap.
Cons: Breakfast is free but no bacon. Just walk to old country buffet I guess?
Excellent 10.0
Pros: clean
Cons: no
Excellent 10.0
Pros: Staff were very hosipitable and shuttle service was excellent! Thank you all!
Excellent 8.2
Pros: Hotel staff were friendly and helpful.
Excellent 10.0
Pros: The staff had our rooms ready and allowed us to check in hours before official check in time. The rooms were clean and quiet, free breakfast, friendly staff and we took advantage of the workout room.
Excellent 9.4
Pros: The building was very clean, staff very kind. The location to the airport was great. I was a little disappointed with the pool. The picture on the website makes it appear as though there is a hot tub by the pool, which is not. I didn't read the information, so possibly it stated no hot tub, but the pictures made it look like there was one. The pool area was clean, but the room was terribly hot, while the pool water seemed pretty cool.
Fairfield Inn & Suites by Marriott at Dulles Airport - Sterling
Rated no. 11
8.4
Excellent 8.4
Based on 115 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
8.1
Overall 8.3 Excellent
Based on 706 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
8.1
Cleanliness
8.1
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
8.3
Comfort
8.4
Location
8.1
Services
8.3
Staff
8.8
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.7
Overall
7.2
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.7

Excellent 10.0
Pros: customer service e
Good 6.0
Pros: Fine suite hotel room but not well maintained or particularly comfortable.
Good 7.0
Pros: Comfortable bed, clean spacious room
Cons: Hallways smelled of smoke
Excellent 10.0
Pros: Open after midnight
Cons: None
Poor 1.0
Pros: The cost and location of the hotel.
Cons: The staff that night was rude and difficult. The room I stayed in tv was broken the bathroom had mold and only had two pillows not 4. Was very disappointed.
Excellent 10.0
Pros: Small apartment feel / spacious bathroom
Cons: No pool
Excellent 10.0
Pros: Everything!!!
Cons: Nothing!!!
Excellent 10.0
Pros: Everything!
Mediocre 3.0
Pros: Nothing
Cons: The oven wasn¿t working at all. We changed room still the same
Excellent 10.0
Pros: It's in a great location and staff is super kind and friendly.
Okay 5.2
Got bitten by bed bugs. Asked the staff to change the mattress, but it didn't help.
Okay 5.0
Pros: No heat, had to use extra blanket to keep warm when I went to bed Tv in bed room had no signal Called desk for assistance Was put on hold an no answer returned to me
Excellent 10.0
Pros: The amenities included like a washer & dryer without paying
Cons: The bed is too small and the fridge made noises my 2 day stay
Excellent 10.0
Pros: Very friendly and attentive staff
Cons: no, all was great
Excellent 10.0
Pros: The rooms were modern, large, and had everything we needed. Mark, the associate who checked us in was very accommodating and professional.
Cons: No
Excellent 10.0
Pros: Staff is always very pleasant, the environment is very peaceful and the room is homey.
Cons: My room ceiling needs repair
Excellent 10.0
Pros: Everything and its understandable that the gym and business room is closed for Covid-19
Cons: This place is great it feels just like home
Good 6.0
Pros: The kitchen in the suite
Cons: The hallways smelled like smoke.
Okay 4.0
Pros: Location is good; the laundry is totally free. Nice complimentary 24/7 fresh coffee from the machine.
Cons: The suite we stayed did not have a separate AC in the bedroom. They had put a small fan on the wall to bring the AC to the room which was totally ineffective. It was suffocating.
Okay 4.0
Pros: The staff was amazing and very helpful.
Cons: The first room I was in found out the door did not lock. Leaned on the door after it closed and it came opened. Scary. Pet hair hair on carpet and on furniture. Just an itchy situation. Very dated. Had a window Just not happy with my stay
Poor 1.0
Pros: Nice room with kitchen, great location close to Dulles airport.
Cons: I requested a 7AM wake up call- never got it. I woke up 8:30AM for a 9:30AM flight. I was unable to shower and had to rush to the airport. I didn't have time to put gas in the rental car. If I hadn't be TSA pre-checked, I would have missed my flight.
Poor 1.0
Pros: Very poor
Cons: Everything
Good 7.0
Cons: Queen mattress is not quite good as i had back pain after sleep.
Good 7.0
Pros: Close to my work location
Cons: Rooms very small. No breakfast. Ice maker in freezer did not work. Not extremely clean.
Okay 5.0
Pros: Wake call was on time.
Cons: left over cheese in the refrigerator, front desk agent was not attentive at check in and at check out there was no one there.
Good 7.0
Cons: Room next to the entrance -- could not get it changed. Workout room was very limited, smelled a bit. Entrance had no protection from the rain for loading bags.
Poor 1.0
Pros: Nothing I like bcz it's just a sleeping place.
Cons: Yes .everything thing is away from the hotel ...like food court and grocery and no entertainment near by hotel as well as no transport to airport..which is very sad...and the taxi charging you more then the actual amount as I paid 15 box which should not
Good 6.0
Pros: Convenient. Staff good . price
Good 7.0
Pros: Very quiet and peaceful. Staff seemed really nice and professional.
Cons: Not hot water in the shower!
Okay 4.0
Pros: the rate was reasonable
Cons: the room not being cleaned and the lack of towels
Excellent 10.0
Pros: Everything
Cons: No maid service
Excellent 10.0
Pros: Budget-wise this lodging option is very affordable. The room is furnished with a good-size table for someone who needs to work. I was pleasantly surprised that the room is equipped with a mini kitchen (full size refrigerator, stove and oven, microwave and a small collection of kitchenware.
Cons: No dinning room in the premise so had to arrange for outside delivery.This was a minor inconvenience
Candlewood Suites Washington-Dulles Herndon - Herndon
Rated no. 12
8.3
Excellent 8.3
Based on 706 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.3
Overall 8.1 Excellent
Based on 557 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.3
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
9.0
Staff
9.0
Cleanliness
9.2
Comfort
8.8
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
9.0
Cleanliness
8.5
Comfort
8.8
Location
9.0
Services
8.3
Staff
8.7

Excellent 10.0
Pros: comfortable, spacious and clean
Cons: nothing
Mediocre 2.0
Cons: The bathroom was dirty…hairs in the shower. Crying baby in room next door. Maid started knocling on my door around 7:30 asking when i was leaving then back again around 10am asking. Fyi check out is noon.
Excellent 8.0
Pros: Beds are comfortable and it's close to my rental property and they let my dog stay for free. Has a fridge and microwave and a nice large TV.
Cons: Music playing loudly in the bar underneath my room until ten. The bath sink runs water all over and the shower needs a hose attachment. Food is too expensive there.
Excellent 8.0
Pros: The convenience of the hoted to Dulles Airport
Cons: The staff did not tell me that the shuttle to the airport was every 30 minutes. I came close to missing my flight. When I arrived there were at least 100 children talking loudly and not being polite in the lobby.
Excellent 10.0
Pros: Very clean; great price. The exercise room has the latest equipment. I will definitely book again.
Excellent 9.0
Cons: No free breakfast even had to pay for coffee should be complimentary
Poor 1.0
Pros: The exterior
Cons: My shower had only half a door and There was some kind of humidifier on the wall next to the bed that sprayed mist that smells like stale urine. Also, I came by myself, however I believe someone else got access to my room , an accessory of mine tampered.
Excellent 8.0
Pros: The bed was very comfortable.
Cons: No pool, they did not have a complementary breakfast. I had coffee in my room but when I went to get coffee at the bar later it was not free.
Excellent 10.0
Pros: Excellent staff.
Mediocre 3.0
Cons: Booked a King. Received a Queen. Attendant unable to correct the room assignment. Night manager AWOL and not available
Excellent 10.0
Pros: Clenliness and stafff friendliness.
Cons: Allowed for late check out
Excellent 8.0
Pros: The furniture. So beautiful, functional and comfortable! The room was so pretty that I loved it.
Cons: The room wasn't as clean as I would have liked. I found a pillow with some makeup on it but I was so tired I just tossed it aside and didn't deal with it. HBO didn't load well and wouldn't play anything. The breakfast offered was not great.
Excellent 10.0
Pros: My second time in this hotel, exceeded expectation. Clean room and friendly staff.
Okay 5.0
Pros: Location, free parking
Cons: No maid service, had to physically obtain clean towels, breakfast and coffee not very good.
Excellent 10.0
Pros: Great location for getaway
Cons: All went well
Excellent 8.0
Cons: Was there 4 nights told I didn¿t want maid service maids still came into my room
Okay 4.0
Pros: The bathroom wasn't working. Shower cubicle too small and I am a slim guy.has a strip that can cause a fatal fall at the door.
Excellent 8.0
Pros: Close to the airport, very clean and comfy
Cons: The shuttle stop by 6 pm, so travelers arrived after, are out of luck. They have to take cab or Uber for $35
Good 6.0
Cons: one of the cleaning ladies came into elevator with me and did NOT wear mask.
Good 7.0
Pros: Good value, location
Cons: Free Breakfast consisted of muffins & coffee. Shuttle hours stopped at 6pm. Limited towels
Poor 1.0
Pros: We can park car near by the exit of our room
Cons: No staff available to deliver blanket. We must go down to Front Desk ourselves. Staff are not hands on (they said due to Covid 19, staffs are shortage). Feel like there is no staffs available at all, no hospitality, no friendliness,
Okay 4.0
Cons: Do not book here. People break into your car and hotel does nothing
Okay 5.0
Pros: New, decent, staff I underperform. Mais service weak, breakfast weaker.
Cons: Maid service, staff treatment, breakfast
Excellent 10.0
Pros: Outstanding quality, service, and location for the price we paid, would visit again!
Good 6.0
Pros: Location, nearly new
Cons: Staff not good
Poor 1.0
Pros: I liked the lobby area. It was clean and it had nice furniture and a huge flat screen television.
Cons: I asked the front desk staff for two days to clean my Hotel room. When I came back to my hotel at the end of the day, my room was still dirty. When I brought my concerns to the supervisor, he was nonchalant about the situation.
Poor 1.0
Pros: Awful experience. Never even checked in. Would be nice if you offered a coupon code for another stay
Cons: Staff
Okay 4.0
Pros: It was clean
Cons: The bed did not fit 3 people. It was very uncomfortable sleeping.
Good 6.0
Pros: Location is pretty close to the airport
Cons: No hot water in my room so I had to take a cold bath. I did call front desk and the gentleman wasn’t pleasant and helpful at all. Everyone else is formidable. I ve been to that particular hotel at least 20 times .
Good 7.0
Pros: Nice new clean hotel
Cons: Not a big amount of money, but I thought it was pretty lame I got charged for parking. ( no mention of this when I checked in) The computer was down when I checked out so I noticed this on the bill when they emailed it to me after I had left
Poor 1.0
Pros: Large TV. Airport shuttle. The hotel bar location is a nightmare when checking in. People crowd the area and are very loud. It was hard to hear the associate. Avoid this place like the plague.
Cons: This place is a renovated dump. Faucet leaked and sprayed all over the place. Toilet did not flush properly. Beds were hard as a rock. But it looks pretty though. Avoid rooms facing the outdoor patio because of loud frequent loud guests.
Good 7.0
Cons: The breakfast was not desirable nor was it worth the price. The sub-par choices did not warrant $10.90 price, I think there is more to improve in this area.
Good 7.0
Pros: It's clean and nice.
Cons: I did book on this hotel because I have a conference call via Skype but the Internet was very poor. I did call the reception and requested me to bring my laptop at the reception to get a clear wifi signal, but still the same very weak signal and disconn
Good 7.0
Pros: The Internet TV with free HBO Go was great
Cons: One staff member was very rude at check in. He acted annoyed with us being there. When he finished check in, he did not say anything. We asked if he needed anything else since it wasn't clear we were checked in. He just said no and turned away.
Good 7.0
Cons: Shower should have additional door instead of half enclosure that is making all the floor wet.
Mediocre 2.0
Pros: Hotel employee!
Cons:  
Good 6.0
Cons: Had to stand at checkin for 30 minutes because the staff member took that long to check in 4 airline personnel. Location was hard to find
Poor 1.0
Cons: Hotel staff is unprofessional. Avoid the hotel Market Place , it is a total rip-off.
Poor 1.0
Cons: The hotel room was not clean! Food on the floor and furniture. Bathroom had hair. You have to let the water run because it comes out brown. The hotel staff are horrible, no customer service. They are only worried the hotels bottom line - making money.
Mediocre 2.0
Pros: New renovated rooms with a 55 inches flat screen.
Cons: The front desk agent trying to convince me about a $2.95 parking fee while their own website posted complementary free parking.i didn't like it .
Okay 4.0
Pros: Room was clean and staff was personable
Cons: Hotel was undergoing renovations we did not know about. The hotel name wasn't even the same as the one booked. Lobby under construction with lights randomly going out. Room had no power for the first few hours we were there.
Mediocre 2.0
Cons: Undergoing MAJOR renovation. No restaurant and no gym as advertised. I would not have picked this if given full disclosure.
Okay 5.0
Pros: Location and Room
Cons: I did not know they were doing construction on the hotel when I made the reservations.
Okay 4.0
Pros: close to airport
Cons: the name on the outside of hotel was changed with no indication of the current name. a sloppy side effect of SHeraton-marriott merger
Poor 1.0
Pros: Room was decent
Cons: Hotel is under major renovations. It should not have been open during this construction process
Mediocre 3.0
Pros: Location.
Cons: Asked for a wake up call and did not get it. The airport shuttle does not operate all day. Almost missed flight.
Mediocre 2.0
Pros: Nice bed, nice decor, big TV
Cons: 1. Disruptive construction going on. Front desk hard to locate 2. Fitness center advertised but not available (construction) 3. No coffee in our room, no coffee in lobby one morning, no apology 4. Loud staff in hallway at 6am 5. Mini fridge too small
Poor 1.0
Pros: This is the second time I'm using this hotel.My overall experience has been below the expectations I have.Staff were not professional when in the way they attended to my guest and I.The check in process was cumbersome. The front desk officer was difficult
Cons: Yes. I was allocated to room 602. Shortly after I had checked in, I heard loud noises at my door of people talking and knocking on my door. Then the call came in from front desk that were in the wrong room and that we may have to move to another room..
Mediocre 2.0
Pros: have stayed here many times..this was a disaster, always a great pool/hot tub experience....now filled in to make a few more rooms.........should not be charged for such a 'fake' offering!!
Cons: the hotel was under construction...little parking.....nofood or buffet...am a gold member.....no pool.....I considered cutting up my card..........should get a complete refund for the false offering
Okay 5.0
Pros: The remodeled room was nice and modern. Finishes were top of the line. Tv and WiFi were decent.
Cons: The hotel is currently in the midst of major renovations. The hotel lobby, pool, restaurant and whole first floor was blocked off. The hotel name is changing to a Marriott brand.
Mediocre 2.0
Pros: Free breakfast delivery to room
Cons: Over charged for incidentals. The whole hotel was being renovated and getting ready to be taken over by Marriott it was a mess a Lobby, hotel everything! There was no restaurant no pool no access to a weight room.
Okay 4.0
Pros: staff as very friendly
Cons: Would have been nice to know it was under construction and changing names. I was looking for Sheraton but signage was for Marriott. Construction was loud and at times you couldn't hear the conversation you were part of. Gym was closed (for construction)
Mediocre 2.0
Pros: the location was the only thing i liked about the hotel.
Cons: the hotel was under major renovations. the amenities that were advertised when purchasing the deal were not available at all. it was basically just a place to stay. had i been made aware of the unavailability of amenities i wouldnt have stayed here
Poor 1.0
Pros: Room was nice
Cons: Hotel under construction noise 7×24 Staff unbelievably rude. Had to park 1/4 mile away because construction debris and equipment filled up parking lot
Mediocre 3.0
Pros: Room was good
Cons: hotel is under going major construction. No mention of this. No lobby, no restaurant, no services plus construction noise. bad experience. you should advise travelers that the hotel is under construction.
Courtyard by Marriott Dulles Airport Herndon - Herndon
Rated no. 13
8.1
Excellent 8.1
Based on 557 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.1
Food
6.5
Location
8.5
Overall 7.9 Good
Based on 775 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.1
Food
6.5
Location
8.5
Cleanliness
7.6
Comfort
7.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.9
Comfort
8.0
Facilities
6.9
Food
6.5
Location
7.7
Cleanliness
8.2
Comfort
8.3
Location
8.4
Services
7.9
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Facilities
8.3
Location
8.8
Overall
7.6
Cleanliness
8.5
Comfort
8.6
Location
8.5
Overall
7.0
Services
8.1
Cleanliness
8.4
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.3
Cleanliness
8.3
Comfort
8.4
Facilities
8.2
Location
8.4
Overall
8.2
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
7.6
Staff
8.0

Mediocre 3.0
Cons: the room has AC/Heat unit inside, it has horrible noise all night long
Excellent 10.0
Pros: clean comfortable
Good 7.0
Pros: convenient to airport and Udvar-Hazy museum, to both of which the hotel provided a shuttle.
Mediocre 3.0
Pros: My room was clean.
Cons: No one at check-in to help me with my bags. I ordered food, and I had to go pick it up, and it was given to me in a paper bag. Not what I appreciated when paying $125.00 for the room. .....There was only 1 packet of regular coffee, and one of decaf, in the room. By time I discovered this, I was not about to go to the desk to get some wearing my pajamas. I know that Covid has caused some changes, but these things could easily be fixed, even with Covid precautions. This hotel was highly recommended by United airlines, and I'm informing them of my issues with the facility.
Excellent 8.0
Pros: Good atmosphere, staff, and location.
Cons: Comforters of the bed were not clean and there were ants in the room, it was very disappointing.
Good 7.0
Pros: Shuttle and close to IAH
Cons: Dingy carpet in room. Nothing close by so eating options very limited. Bar/grill food not good.
Good 7.0
Pros: Location close to the airport, shuttle service from and to the airport.
Cons: The room could use a little upgrade. Carpet torn in multiple places. No control over the thermostat temperature only the fan speed.
Excellent 10.0
Pros: Hot Tub, Pool, Fitness, Staff, location, Internet
Cons: No
Good 6.8
Average hotel
Excellent 10.0
Pros: I liked the location/proximity to the airport. The shuttle service was good too.
Excellent 9.0
Pros: The location is great and easy to find. The staff was knowledgeable. The fitness center is excellent and open 24 hours per day which suits an early riser such as myself.
Cons: The room could have been better. The bathroom needs showers and no tub at all.
Excellent 10.0
Pros: Had a nice stay
Cons: N/A
Excellent 10.0
Pros: Indoor pool and hot tub, checkin lady, room
Cons: No
Excellent 10.0
Pros: The room was incredibly clean. The bed was very comfortable. The bathroom had a full glass shower with these beautiful shiny blue-purple floor tiles. Everything felt high end. Most hotels have the basic white bathrooms but this was luxury feeling.
Cons: Nothing, this is the best hotel I have ever been to so far.
Excellent 8.0
Pros: Nice room.
Cons: Bathroom was not cleaned well. There was soap residue in the tub soap dish and several hairs the tub area.
Excellent 10.0
Pros: Was great
Cons: Was great
Excellent 10.0
Pros: The room was very clean and the restaurant food was good.
Cons: The room needed more working electrical outlets.
Poor 1.0
Pros: Nothing.They were unable to give me a key at sign in, told me to go on up to the room, housekeeping would let me in and the key would be brought up shortly. It never was! I could not even go out and get ice because I would have been locked out of my room
Cons: I was told I could order food in my room. I had been traveling for 24 hrs--from Africa. The food was old potatoes, crunchy omelet and cold muffin:awful! I called to book ride For AM flight I was told there would be no waiting. I waited thirty minutes.
Okay 5.0
Pros: The hotel parking and gym was not decent.
Cons: The hotel seemed dated.
Poor 1.0
Pros: Bottled water And even That was warm
Cons: Everything And a lot of spiders
Okay 4.0
Pros: Was close to the airport
Cons: It was old and musty. Very expensive considering the quality of the hotel. Lots of work going on.
Okay 5.1
Pros: No breakfast provided
Cons: Broken mattress, stained linens,
Poor 1.0
Pros: Nothing
Cons: Hotel staff was not helpful and generally unfriendly. The hotel is in the middle of nowhere. No decent convenience store or similar items available.
Poor 1.0
Pros: Nothing
Cons: I didn''t like it at all . First she puts in very smelly room , I went back to her about the room and I ask her to change the room she changed the room with another not good room we ask to change the smelly sheets. Overall was very bad experience. I
Excellent 8.8
Pros: We did a reverse park sleep and fly. A park fly and sleep. We needed a crash pad upon our return.
Cons: Long walk to elevators and carpets make it hard to wheel luggage.
Okay 4.0
Pros: ROOm was nice And the overall ambience was nice
Cons: A lot of the staff was very rude the lifeguards were horrible they did not tell the truth about the fool I was disappointed in my stay.
Okay 5.0
Pros: The room had a very must odor.The hotel needs some updating. Overall it was okay. Met our needs for a one night stay.
Cons: Updating
Good 7.0
Pros: Location
Cons: Poor breakfast options
Mediocre 3.0
Pros: The attentive staff
Cons: The fire alarm at 2am and the evacuation that took place.
Okay 5.0
Pros: The size of the room was amazing. We loved the size of the bathroom, but would have enjoyed a room with a jetted whirlpool tub for 2.
Cons: Parking was awful. They have a garage, with no parking spaces. We drove around forever trying to find parking. The lounge that is supposed to be with she Jr. Suite was closed they gave breakfast tickets for Old Ox that was nasty. No fridge or microwave
Good 6.0
Pros: Staff
Cons: No breakfast Wifi really bad
Good 7.0
Pros: it was close to the airport.
Cons: the room was not cleaned properly. I found shaved hair in the bathtub curtain. the hotel should focus on cleaning properly.
Okay 5.0
Pros: Location is the only thing I liked.
Cons: This is a very old building and the rooms look ancient with weird setup of restroom slide door which didn’t close all the way through leaving large gaps on either side. I wouldn’t choose this hotel when going as a group or as a family.
Good 7.0
Pros: Bed was comfortable
Cons: The room was dated and carpet was really bad and shower had lots of mold in grout
Okay 4.2
Pros: Location.
Cons: The beds. The mattress was old and saggy. The box spring had collapsed, so that we each rolled towards the middle of the bed. The lamp shades were torn. The elevator was broken. Awful.
Okay 5.0
Cons: Seen a snake in the smoking area. It was hard to find a parking spot.
Mediocre 3.0
Pros: Location convenient.
Cons: Hotel in disrepair. Elevator broken. Old and saggy mattress. Collapsed box springs. Bed miserably uncomfortable. Lamp shades in tatters.
Good 6.0
Pros: Quiet
Cons: Mold smell in room. Room in need of renovation. Bathroom was nice though.
Poor 1.0
Pros: Clean. Nice front desk experience. Room is huge.
Cons: TV and lamps were unplugged. Wifi was overwhelmed. They have rooms on the ground floor.
Poor 1.0
Cons: 4 star hotel, 1 star guests. Noise in the hallway all night. Loud talking, slamming doors, etc. No sleep for me. Very limited parking due to ballroom guests. Had to park in the garage
Good 7.6
HOUSEKEEPING IS THE ONLY NEGATIVE...
Good 6.5
Pros: Staff was good
Cons: god awful carpeting and other furnishings in the hallways and (to a lesser degree) in the rooms. It looks (and smells) like they haven't updates it since around 1975. It's time. There was a stain on our comforter.
Okay 5.0
Pros: The hotel did not have any ADA accessible shuttles to and from the airport. When we got in from the airport the hotel staff told us we had to arrange for the transportation ourselves. They did pay for the taxi.
Okay 5.0
Pros: Loction
Cons: This hotel is old. Friendly staff but slow service.
Good 6.0
Pros: The staff I interacted with were extremely nice.
Cons: the hotel needed updating. Not a 4 star in my opinion.
Excellent 10.0
Pros: front desk restaurant bar
Okay 5.1
Pros: Location
Cons: Rooms and hotel in general are in need of an update. Very noisy which made it difficult to sleep. Front desk clerk spoke with such a heavy accent that I could not understand a word he said. Got charged $50 for something we did not incur. Listed as a four star hotel on Kayak, which it is not even close to being. (Ritz Carlton Pentagon City, also in Northern VA, is also listed as four stars.)
Mediocre 2.0
Cons: There is no way this hotel is a 4 star location. I have stayed at other 4 star hotels in the Herndon, VA area and this hotel is clearly does not deserve a 4 star rating.
Poor 1.0
Pros: The lobby is nice.
Cons: 1. Broken tv remote. 2. No USB charging ports for cell. 3. Iron was broke 4. There was coffee/coffeemaker but no water.
Good 7.7
Pros: The room was big enough for a family stay.
Cons: The shower door couldn't close, and took forever to fix it. When you flushed the toilet, the water splashed everywhere.
Good 6.0
Pros: I liked my room. It was clean and tidy.
Cons: The hotel is under renovation so we had to use a side entrance. First floor was very noisy because there were two wedding on the same day.
Mediocre 3.0
Pros: Great location. That is where the accolades stop. Aged property with major construction process going on in the front drive. Result is that the property is a confusing mess. YOu have to walk all over the place and is an absolute nightmare.
Poor 1.0
Pros: Location close to Dulles Airport
Cons: The hotel was understaffed, couldn't sleep at night from noise, and the bathrooms in the rooms were not sufficient (No water pressure to wash hands or flush toilets)
Good 6.0
Pros: Clean bed and bathroom
Cons: Construction and inconvenience of getting checked in and out.
Excellent 10.0
Pros: Friendly and helpful staff . Free wifi.
Cons: The construction (fence) by the entrance. Wifi can be slow.
Excellent 10.0
Pros: Close to the airport. Shuttle goes every 30 min
Cons: Nothing. Reasonably priced for one night layover in Washington
Mediocre 3.4
Pros: Lobby and front entrance is good
Cons: Room, Refrigerator is not working they replaced but still it didnt work. No expecting this from 4 start hotel.
Excellent 10.0
Pros: Electronic check in/out. Use of smart phone to unlock room door.
Excellent 9.4
Pros: Very high value
Cons: Next time we stay in Washington, we will look for a place close to metro
Okay 5.7
Pros: I liked the bed
Cons: I can't believe a major hotel chain is still charging for internet in 2015.
Excellent 10.0
Pros: Bed
Cons: Nothing
Mediocre 2.0
Pros: Satalite tv didnt work. No breakfast. Pool closes too early. Room is hot. No fridge no microwave. No stamps to mail things.
Cons: Everything was horrible. Tv sucked pool closed to early no free breakfast no kid friendly place to eat. No stamps no fridge no microwave.
Good 7.7
Pros: The beds were very comfortable! The executive lounge was nice but should have been available more hours. The shuttle to the airport was convenient.
Cons: There were no fridges in the rooms which was very inconvenient. The room service menu was very limited. Almost no vegetarian options. And breakfast should be available all day. There was a huge middle school group that refused to share the pool with any other guests all night. Very rude!
Good 6.0
Pros: Concierge lounge was nice, though the decor is 1970's burn orange. Staff member in lounge was excellent. The gym was very nice. They carried Pepsi products! I like Hilton properties.
Cons: Not close to public transportation. TV service inconsistent- frequent 'no signal' messages during the 90 min I tried to watch. Very 1970's decor and layout- needs updating.
Excellent 10.0
Pros: Liked amenities, the room and the service.
Cons: All was great.
Excellent 8.2
Pros: Loved the bathroom and the comfort of the beds!
Cons: I wasn't aware it was pet friendly. Some dogs were barking in the early morning hours. Other than the noise the stay was amazing
Excellent 8.8
Pros: I really didn't have an opportunity to see all of the facilities the hotel had since this was a weekend business trip. However, the room, the concierge lounge, the dining facilities, and the lounge, were all very accommodating. Clean, neat, in order, and very inviting. Also the staff seemed to, ALL, be some of the friendliest of any place I have stayed before. The easy highway access and location to the airport and convention centers was perfect and also a very short commute. I will happily stay with this hotel again.
Hilton Washington Dulles Airport - Herndon
Rated no. 14
7.9
Good 7.9
Based on 775 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
7.6
Overall 7.8 Good
Based on 879 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
7.9
Staff
8.4
Cleanliness
7.3
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.6
Cleanliness
8.6
Comfort
8.6
Location
9.1
Services
8.0
Staff
8.5
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
7.8
Staff
8.2
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
5.0
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
7.7
Staff
8.3

Excellent 9.0
Pros: location & price
Cons: meals & drinks were very expensive.
Good 7.0
Pros: The breakfast was really good. The only thing I would say was an issue was that I was told breakfast was complimentary what I wasn’t told was that or what was not made clear was exactly what portion of breakfast was complimentary. So when I received the bill I was a bit shocked to see the amount. Paying for it wasn’t the problem but the lack of communication was. Even after I got the bill I went back to the front desk and asked why I was receiving a bill, when purposely I asked before being seated if breakfast was complimentary. They did lower the bill a little I paid for breakfast and tipped the waitress who was really professional.
Cons: The lack of communication about what was complimentary for breakfast and what wasn’t.
Excellent 8.0
Pros: close to airport
Excellent 9.0
Pros: Great location near the airport! Dry friendly and a codati g staff.
Excellent 9.0
Pros: Super well located, 5¿ walk to car rentals. 2¿ to the Fairfax connector to go to Reston Metro and the Udvar Hazy museum which avoids uber and costs 2$. Indoor pool is nice. Standard clean room with nice big windows. Perfect location for the Termin
Cons: Scratching my head here¿ Nope all just fine.
Excellent 10.0
Pros: Location
Cons: NO
Excellent 10.0
Pros: Convenient, clean and a bit pricey, but Ok.
Cons: No.
Excellent 10.0
Pros: Very nice hotel. Close to airport. The staff was very friendly and helpful.
Cons: There wasn¿t anything
Good 7.0
Pros: Close to Dulles Airport
Cons: Some water damage in the room, looked like there may be mold growing above the ceiling tiles in the bathroom.
Excellent 10.0
Pros: The room and staff were all excellent
Excellent 10.0
Pros: Convenient location and quiet.
Cons: We ultimately received a room with the king size bed we requested.
Excellent 10.0
Pros: Price
Cons: Far from Washington, DC. 40 min. Drive
Excellent 9.0
Pros: location
Cons: i wish they maintain their workout machine
Excellent 9.0
Pros: Cleanliness + safety + location
Cons: Check in male receptionist was not warm towards me (asian).
Poor 1.0
Pros: Beds were good and clean
Cons: Extremely low water pressure in bathroom. Super compact bathroom.
Good 6.0
Pros: Beds were comfortable,good pillows, good bath products. Food from the on site restaurant was great! Front desk staff was very friendly, helpful and courteous!
Cons: Shuttle was a bit of a wait from the airport,no room service at this time, no hot tub on property. Water pressure in shower was not so great!
Excellent 10.0
Pros: Manage was super helpful as he made a plan for our baggage. Also helped us with the shuttle to airport. We appreciate the staff and all their help.
Poor 1.0
Pros: Close to airport
Cons: The staff was not professional and aggressive.
Poor 1.0
Pros: The lobby looked nice.
Cons: No a/c. Hotel was outdated.
Good 6.0
Pros: Close to the airport.
Cons: Room could have been cleaner.
Good 6.8
The shuttle buses drive did not take us to the departure gates He took us to the arrival gates and then we had to take all our luggage up to the second floor.
Good 7.0
Pros: Close proximity to airport.
Cons: Restaurant menu much too minimal and prices too high. With no convenience store close by, not much available in confectionary items.
Excellent 9.1
Pros: Beds were very comfortable.
Cons: Limited lunch/dinner menu with not many kid-friendly options
Excellent 10.0
Pros: Will stay there anytime I come to town.
Cons: Everyone was nice .the rooms were very clean and did smell
Excellent 9.4
Pros: Lovely hotel. Nice clean rooms.
Washington Dulles Airport Marriott - Sterling
Rated no. 15
7.8
Good 7.8
Based on 879 reviews
Details
Reviews

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