Prices are in Australian Dollars.

Hotels near Reagan Washington National Airport

Hotels near Reagan Washington National Airport

Search hundreds of travel sites at once for Reagan Washington National Airport hotels

Reagan-National (DCA) - Washington, DC, United States
Check-in
Check-out
Compare vs KAYAK |

Best hotels near Reagan Washington National Airport

Cleanliness
9.4
Comfort
9.4
Facilities
9.6
Location
9.0
Overall
9.4
Overall 9.1 Excellent
Based on 603 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.6
Location
9.0
Overall
9.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.2
Staff
9.2
Cleanliness
9.5
Comfort
9.6
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.6
Location
9.0
Overall
9.6
Cleanliness
9.2
Comfort
9.4
Location
8.6
Services
9.0
Staff
8.7

Excellent 9.0
Pros: Beds extremely comfortable, quiet room, plenty of storage space, staff exceptional; basically everything was perfect
Cons: Coffee machine failed after first use
Excellent 8.0
Pros: Cvs across street
Cons: Pool closed
Excellent 9.0
Pros: Location Hotel was clean .breakfast
Cons: Paying for parking. Few issues But staff over came.
Excellent 10.0
Pros: clean ,quick check-in
Cons: confusing garage parking
Excellent 8.0
Pros: comfortable
Cons: it locked me out of my room before noon check out. we had to get a new key card for re-entry.
Excellent 10.0
Pros: Location, cleanliness, hassle free. Pleasant experience
Cons: N/A
Excellent 9.0
Cons: Parking was pricey
Excellent 10.0
Pros: The room was beautiful
Cons: Too far from Metro station
Excellent 10.0
Pros: The staff was amazing, the room was amazing and the location was excellent, even the breakfast for a continental breakfast was excellent and the staff was extremely friendly.
Okay 5.0
Pros: The breakfast was okay.
Cons: The some of the king suites were small and you could barely move when the sofa bed was open.
Good 6.0
Pros: Spacious rooms.
Cons: Guest was smoking. There needs to be a higher penalty for guests whom are caught smoking inside of a hotel no matter what their status because it is a major distraction to other guests. Let's be clear I'm sure they have done it before.
Excellent 8.0
Pros: Clean. The fitness room and breakfast.
Cons: The exhorbitant extra charge for parking!!! Neighbors had fight in their room at 6am that had to be broken up by security.
Excellent 10.0
Pros: I have OCD and the bedroom/bathroom were immaculate ~ felt like I was home.
Excellent 8.0
Pros: The rooms are a suite and are great for extended stays with a full kitchen. Multiple washer and dryers are also available so you are not fighting for an open machine. The area around the hotel is very safe and easy for walking.
Cons: The hotel shuttle to the airport ended at 6:30 PM, which is absurd for a major airport like DCA when flights are arriving until midnight. The hotel is also too far away from the main part of Crystal City that has restaurants and the metrorail.
Excellent 10.0
Pros: Very clean and close to amenities.
Cons: Cost of parking was $37 per night in the Hotel owned parking garage.
Excellent 10.0
Pros: Friendly staff and prime location
Cons: All good
Excellent 10.0
Pros: Everything
Cons: No
Excellent 8.0
Pros: There was a full kitchen and bath tub and it's right next to Reagan international airport.
Cons: It's a walk or a short bus trip to the nearest metro but if you go to the airport and take the metro it's probably closer.
Good 6.0
Pros: nice room.
Cons: Crazy parking! Costs $37 and the exit arms are often stuck!
Good 6.0
Pros: Great food! Clean room.
Cons: The parking garage always seems to be broken.
Good 6.0
Pros: Clean. Free food.
Cons: Had difficulty getting out of the garage and the parking was very expensive ($32/day).
Good 6.0
Pros: Good food, nice staff.
Cons: Parking was expensive and the exit was broken and I had to wait to be let out.
Okay 5.0
Pros: Clean. Nice free breakfast and Happy Hour.
Cons: No.
Good 7.0
Pros: Lots of free food and great amenities.
Cons: Very expensive parking!
Good 7.0
Pros: Free food. Nice room.
Cons: $37/day parking!! Also, sink had a distinct odor of mold.
Good 7.0
Pros: The size of the room
Cons: The breakfast
Excellent 10.0
Pros: Ntrakgast
Cons: Nothing
Okay 5.0
Pros: Room was clean and some, not all, of the desk staff was helpful. Restaurant was the best hotel restaurant I have experienced.
Cons: The afternoon shuttle bus service was terrible. They did not come close to maintaining the schedule. They rarely answered the telephone. The front desk never knew where the bus was and they could not reach the driver by phone.
Good 7.0
Pros: Comfortable rooms
Cons: The airport shuttle does not accommodate early and late flights. Waited for the shuttle almost 40 minutes even though they state it runs every 30 minutes.
Excellent 10.0
Pros: The accommodations were wonderful. I really enjoyed my stay.
Cons: Everything was great.
Excellent 10.0
Pros: The service at the Residence Inn Arlington- Capital View was outstanding! Everyone on the staff was friendly and willing to help with anything we needed.
Excellent 10.0
Pros: The free breakfast, outstanding gym, and comfortable suites.
Cons: Distance from Metro can be a pain, but the free shuttle service helps.
Excellent 10.0
Pros: Terrific staff. Rooms are spacious, clean, and quiet. Easy to downtown but away from the crowds. Reagan National is a 3-minute shuttle ride away.
Excellent 9.7
Pros: Clean Room, Friendly Staff, Great Shuttle service
Cons: Too Far To Walk Anywhere In The Cold Weather.
Excellent 9.6
Pros: Kettle in the room
Cons: Everything was perfect
Residence Inn Arlington Capital View - Arlington
Rated no. 1
9.1
Excellent 9.1
Based on 603 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.1
Overall
9.1
Overall 8.9 Excellent
Based on 1,001 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.1
Overall
9.1
Cleanliness
9.0
Comfort
9.3
Facilities
8.6
Location
9.5
Overall
8.5
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.7
Overall
9.4
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
9.2
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.1
Location
9.0
Overall
9.6
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.8

Excellent 8.0
Pros: The Shower and water pressure was amazing.
Cons: The parking was confusing and expensive
Excellent 9.0
Pros: I liked the decor and cleanliness of the room. The bathroom was also exceptional, and included very clean facilities as well. The staff was also very helpful and attentive to my needs.
Cons: The room was super cold and the thermostat did not seem to work. Any attempt to make the room warm, only made it colder. I ended up having to call for extra blankets, which did help, but not solve my issue.
Excellent 8.0
Pros: Type of food delivery not my cup of tea.
Cons: Healthier food options
Poor 1.0
Pros: weird location, nothing open
Cons: shower was broken, zero service, rude staff at front desk, no help, nothing open impossible to eat or drink before 4p
Excellent 10.0
Cons: Location and ;lack of available on street parking.
Mediocre 3.0
Pros: Solid 4-star hotel close to the Metro.
Cons: LOUD! Hotel does a lot of conferences. Hotel clerk had the nerve to put me on a floor filled with high school students at the hotel for some kind of mock UN. They were LOUD! I got zero sleep! Checked out and stayed at the Westin across the street.
Excellent 10.0
Pros: My hotel was very clean . The hotel followed all Covid guidelines.
Cons: No
Excellent 10.0
Pros: Very nice!
Cons: Nothing, everything was wonderful!
Excellent 10.0
Pros: Location was easy for Metro transportation. Staff was amazing given that there were 4 opportunities for them to shine and they stepped up for each and every one of them. Room was impeccable, clean, and felt comfortable the entire trip. Would recommend!
Cons: It doesn't have a pool/hot tub, fewer options for dinner/breakfast nearby. Would stay again for everything else.
Good 7.6
Good facilities, great staff (almost all of them), but the service is degraded, like is nobody to greet at the main doors, not body to help with luggage. The breakfast is the same all days. The M club is a very poor version of it. Just coffee and softdrinks during the day, except for breakfast and evening snacks.
Excellent 9.0
Pros: Hotel is convenient to all that the Crystal City area has to offer, with a number of excellent parks and playgrounds nearby to help entertain a family with young children. The hotel is connected to the Metro, making for a quick transition to sightseeing.
Cons: Lack of free in-room internet ($12/day) coupled with a TV that featured Netflix as an online service but was "unable to connect" throughout our stay signaled the lone issue with our stay, and may be an even greater issue for more "online" families.
Excellent 10.0
Pros: Excellent
Cons: Excellent
Mediocre 3.0
Pros: The location is convenient to DCA.
Cons: The mattresses on both beds were badly broken down, making it impossible to lie flat. The air conditioning didn¿t work; the fan blew but without cooling. I was told a maintenance person would be up. No one ever showed. The coffee maker was broken.
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: Great
Cons: Great
Excellent 10.0
Pros: I used to live across the street from the hotel and p remember when they were building it. The staff gave me a room on the 16th floor looking at the apartment l lived in, which was nice. I had told the front desk this before l came up from Florida.
Good 7.9
The M Lounge is open for Marriott elite travelers. The evening food offering is pretty lame. The breakfast buffet is back open and it is ok, offering scrambled eggs, bacon, sausage, made to order waffles, and oatmeal, along with muffins, bagels, and whole fruit. Not a lot of healthy breakfast options. I was upgraded to a junior suite upon check-in. Big suite with a truly sizeable living room. Room was clean and comfortable mostly. The bed and pillows were hard and uncomfortable. Hotel staff were excellent, from check-in to lounge staff to housekeeping to check-out. Free DCA airport shuttle on the hour/half hour. A short walk to Whole Foods and the Crystal City Metro stop.
Excellent 9.0
Cons: price to park car
Poor 1.0
Pros: The hotel is looking good. Not clean, bad customer service particular reception/ front desk .
Cons: Disrespectful. Charging another bill. The billing department phone numbers are not working. I have been a terrible experience ever.
Good 7.0
Pros: I was charged $39 additionally for parking which was included in the listing..... very upsetting!
Okay 5.0
Pros: Good location...
Cons: Upper level manager was extremely rude to us when I requested some additional items for my room. I AM STILL A PAYING GUEST AND I DO NOT EXPECT TO BE TREATED I DIFFERENTLY. I WILL BE TAKING MY BUSINESS SOMEWHERE ELSE. VERY DISAPPOINTED!!!!
Good 7.0
Pros: Location. Downstairs is the subway, super convenient to gallery mall
Cons: No
Excellent 10.0
We were going to Arlington Cemetery and it was so close. Great location, clean big rooms and great service
Good 7.0
Pros: The shower.
Cons: The attitude.
Okay 5.0
Pros: nice view.
Cons: I have never had to pay $40 a night for Parking. That should me made very clear before booking. Won't go this route again.
Excellent 10.0
I stayed at the hotel for a trip to DC. It was less than 10 minutes from everything DC has to offer and so much quieter and cleaner. The hotel staff was nice and the hotel was clean. For the price I paid this hotel was a great value.
Mediocre 2.0
Pros: The room
Cons: The front desk lady was rude and impatient. She also seemed to have little knowledge on the money they take for an incidental fee, as to whether the $20 parking fee is included! So my card got charged twice! In the middle of a pandemic! It’
Good 7.0
Pros: Reception was nice and welcoming
Cons: We spent two night but didn’t get room services so , also there were chipped paint in the windows we were quickly moved to another room and that room had the same issue so we just didn’t bother any more .
Good 7.0
Pros: Beds seems comfortable for the night and they compt the parking .. due to everything being closed and no amenities that was a good think
Cons: Not clean in the hallways .. and the lady next morning was rude !!! In the lobby ..
Okay 5.0
Pros: Bedding
Cons: Hotel was advertised as having an airport shuttle but the shuttle did NOT run all day. I had to take an uber to the airport.
Good 7.0
Pros: Staff was attentive. When people in an adjacent room were too loud they moved me quickly to an upgraded room. I appreciated the prompt response to a problem that was not their fault.
Cons: Only that none of the amenities were open. But that is a Covid problem, not theirs.
Good 6.0
Pros: Location
Cons: Hotel shuttle did not stop at the airport pickup point.
Poor 1.0
Pros: The location
Cons: The noise and the lack of attention to deal with issues from the staff. I was unable to sleep because of the noisy folks on my floor and was not offered to switch rooms.
Excellent 9.1
Pros: A good clean room in a meeting hotel, for a reasonable price
Excellent 8.0
Pros: Staff was incredibly kind to my son and to us from check-in to departure. Pool is a plus for families with kids. Soooo close to the metro for business or leisure and close to coffee and a drugstore for incidental purchases.
Good 7.7
Pros: The facility was nice and the staff was friendly.
Cons: The huge difference between rooms. Our double was way less elegant than the single queen rooms. So we had to choose if we wanted a nicer room or two beds.
Excellent 10.0
Pros: Great renovations/updates and well stocked club lounge.
Excellent 8.2
Pros: Guests with lounge access have access to full breakfast buffet
Cons: Needs a new gym and guest rooms in the Capitol Tower need renovations
Excellent 10.0
Pros: The location was excellent. The hotel staff were very helpful. The Hotel is connected by underground tunnels to shopping and the metro system. The catering staff were very accommodating to my wife who is a vegan.
Cons: The only bad part was the hotel restaurant was very slow and overpriced.
Good 7.7
Pros: Clean room, pleasant, modern decor. EXCELLENT location as the metro was accessible without going outside the building - this was extremely important to us as we were there for the women's march and transportation in and around DC was stretched to its limits. There was no hassle with having to get a shuttle to the metro as has been needed with other hotels I have stayed in, in the area. Staff was polite and professional - no problems checking-in 2 hours earlier than planned. Parking was secure and not excessively expensive. Negatives: No free in-room wifi, television was so-so.
Excellent 10.0
Pros: Size of room Late check out upon request Clean Nice amenity products Bathtub Friendly, helpful staff
Excellent 9.4
Pros: I loved that the metro was right under the hotel. So convenient. The pool and spa were beautiful. The staff are excellent.
Cons: Spa was a bit too hot at 108 degrees You couldn't bear to get into it and if you did it was only for a few seconds before feeling light headed.
Excellent 9.4
Pros: Loved the Metro connection near the hotel!
Crystal Gateway Marriott - Arlington
Rated no. 2
8.9
Excellent 8.9
Based on 1,001 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.2
Food
10.0
Location
9.0
Overall 8.9 Excellent
Based on 869 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.2
Food
10.0
Location
9.0
Cleanliness
7.7
Comfort
8.5
Facilities
6.5
Location
8.2
Overall
7.7
Cleanliness
7.6
Comfort
8.0
Facilities
7.3
Location
7.6
Overall
6.3
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Food
10.0
Location
8.8
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
9.3
Comfort
9.2
Facilities
9.1
Location
9.1
Overall
9.1
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3

Excellent 8.0
Pros: The updated rooms.
Cons: I had to Uber to get anywhere.
Excellent 9.0
Pros: Convenience to DC Wharf. Personable, knowledgeable, efficient staff.
Cons: Lack of expected in room amenities.
Excellent 10.0
Pros: Everything
Okay 5.0
Pros: Could not eat breakfast, surprised they closed breakfast and coffee at 10 AM. Very disappointed!
Cons: Should provide atleast a brush and paste, travel size.
Excellent 9.0
Pros: clean room, nice, helpful staff, we were able to get a room for disabled at last minute (recent injuries to wife’s foot)
Cons: no microwave, could only get breakfast, coffee only in am. coffee maker only had enough for two caffeinated cups. Expensive.
Excellent 10.0
Pros: It was a nice hotel well clean and everyone was nice there working there and mentor.
Cons: No.
Excellent 9.0
Pros: Spacious rooms
Excellent 10.0
Pros: It was quiet for a hotel. Beautiful room.
Cons: The room had a stale smell, but that's to be expected sometimes. I DID NOT like paying a deposit fee. I took pictures of the room before checkout in case they try to pull a fast one and keep my $250.
Excellent 9.0
Pros: Location, general cleanliness, staff, and free shuttle.
Cons: The limited services at the Bistro.... also everything was served in paper containers with plastic knives and forks when surrounding facilities were offering more normal fare.
Good 7.0
Pros: staff was friendly and answered any questions were able to direct us to a restaurant at another hotel for dinner. Parking spaces were tight for larger vehicles. Checkout was easy and paperless with email receipts.
Cons: The Hotel only had Breakfast and did not have lunch or dinner available
Excellent 10.0
Pros: The staff was pleasant patient and courteous.
Excellent 9.0
Pros: Walk in shower
Cons: no
Okay 5.0
Pros: Room was good
Cons: Advertised as having a pool¿.NO POOL!!!!
Excellent 10.0
Pros: Close to everything, especially D.C.
Cons: No
Excellent 9.0
Pros: nice room, nice hotel
Cons: would have liked to have had bicycle parking. Could not find bike parking in the garage and had to bring my bike into the room.
Excellent 9.0
Pros: Friendly staff and met our needs.
Cons: TV reception was horrible and in today¿s technology that¿s not acceptable.
Excellent 10.0
Pros: This is a great hotel for this area and DC in general.
Cons: Not at all. Everything was great.
Okay 4.0
Pros: Noce rooms.
Cons: Staff needs training or needs to understand the clients they¿re dealing with in terms of professionalism.
Good 6.0
Pros: I like they let my husband and I sleep in before we had to get back on the road. The front desk was very accommodating when I expressed my dislike with the cleanliness of the original room given to us. We were moved to a better room. The staff was amazing thank you.
Cons: Make sure they clean the room’s thoroughly. It’s covid and we can’t afford laziness when it comes to cleaning and sanitizing rooms.
Okay 5.0
Pros: The best thing that I liked about this hotel was the price and the location.
Cons: Customer service of staff again could have been more better idk what this man has against me I have stayed in this hotel over 5 times now only thing I asked was about late check-out normally is at 1:30 p.m. that day he said I had to check out at 12:30pm
Good 7.0
Pros: The room was quiet and they changed it for me so it would be more quiet. The staff was nice. Location
Cons: One towel, No body lotion. No microwave. Lost and found policy not working. I lost 30 dollars worth of groceries not found
Okay 5.0
Pros: It was a dope hotel. Local. I loved the room. The bed was the most comfortable. Definitely would stay again.
Cons: The only problem I had was the incidental fee. I wasn’t unaware of the fee until my arrival. Then when I tried to extend it didn’t work out bc they have a different weekend incidental fee hold for 75$ additional to your payme
Poor 1.0
Pros: The young lady who checked me out on the early morning of the 26th.
Cons: They did absolutely nothing about the continuing noise and disturbance issue from a group of kids they were hosting
Mediocre 2.0
Pros: brand name marriott
Cons: the hotel is in a wierd area in the middle of freeways and high ways . there is no parking at all not even street parking, the only way to park is the hotel forcing me to pay $37 per night. That is ridiculous . i never want to be in this hotel again.
Excellent 10.0
the dining was great, I loved the Italian bistro. one of the desk clerks even helped me tie my neck tie. the rooms was lovely, and so was the bathroom! 10/10 fully recommend.
Excellent 10.0
Pros: Excellent location, convenient public parking garage, shuttle across street
Cons: N/A
Excellent 10.0
Pros: Convenient to downtown DC, in the heart of Crystal City, closest airport to Reagan Airport. Friendly, helpful staff
Mediocre 2.0
Cons: I used Kayak to filter hotels with free parking and free breakfast, when I got there non was free, if that was the case why did Kayak included them in the search results???????!!!!!!! The room was described as having two queen beds, it turns out to have had only one queen bed and a bed sofa. Very MISLEADING.
Excellent 8.5
Pros: The staff was very friendly and helpful
Cons: One elevator always smelled like vomit
Excellent 8.8
Pros: The location, room, and the entire facility.
Excellent 10.0
Pros: The location was ideal and conveniently located to a variety of attractions with a huge selection of ethnic cuisines. The overall place was clean, pleasant and met my expectations.
Cons: Large group of teenage tourist were loud when arriving back to the hotel but that is expected..
Good 7.1
Pros: Staff were very friendly and professional, and helpful. Rooms were very clean and smelled good. Staff in restaurant/ bar were even more helpful and friendly. They came by and checked on us and brought us more drinks while we stayed longer in the eating area.
Cons: The price for this weekend. However it is a busy weekend for any inauguration so I can understand the increase in prices. The hours of the restaurant in the hotel were very limited. I would prefer a little earlier on the weekend, and later at night.
Good 7.7
Pros: Location
Cons: Even with the AC on the room felt humid.
Okay 4.8
Cons: - Indoor swimming pool was closed though hotel's website says that they have a swimming pool facility and it is open. the staff said that they have closed it due to end of season which was not convincing as the pool is indoor, the weather was very hot and all other surrounding hotels' indoor swimming pools were fully operating. - No dining room service - No buffet breakfast
Good 7.7
Pros: Price for location near airport.
Cons: The room was a bit worn, though not yet shabby. Mattress was a bit soft for my taste.
Excellent 9.7
Cons: Not many restaurants around.
Excellent 10.0
Pros: Location, room size
Good 7.4
Pros: The room was really clean, Frank always made sure to welcome us back to the hotel and ask if everything was ok
Cons: It was more expensive than double tree hilton, room was a little smaller than dth and they did'nt charge to park the car on their property.
Excellent 10.0
Cons: Parking was so expensive.
Excellent 8.0
Pros: CLEANING CREW FRIENDLY QUIET
Cons: Shuttle service to metro was lacking had two call twice 1 day with no show had to catch other hotel shuttle to get back. Buses kept breaking down so did not know which vehicle was mine and no marking on shuttle. Was told that shuttle would drop me off close destination twice but was dropped off at metro, had to buy another card to get to destination.
Excellent 8.5
Pros: The room I got was pretty big. The furnitures were not the most stylish, but comfortable enough. They have shuttles to the airport and the Metro station, which is very convenient (but not 24/7, so check the schedule). Location is also convenient, close to a good number of casual restaurants.
Cons: The shuttle tracking website is useless. Marriott shuttles at the airport has "north loop" and "south loop" that go to different hotels -- very confusing and not correctly shown on the tracking bus. I ended up waiting for more than half an hour for the correct shuttle. I recommend calling the hotel for actual shuttle arrival time, and make sure to verify the destination with the driver before boarding.
Good 7.4
Cons: The pool was very cold. The in-hotel food options were pretty limited.
Okay 5.4
Pros: Great location close to DCA and 3 Metro stops from L'Enfant Plaza.
Cons: No early morning shuttle to Metro stop as shuttle driver "didn't get his e-mail" and didn't show up on the holiday -- no back-up ! Only 1 elevator (of 3) functioning was completely inadequate for full hotel AND staff use -- especially for the morning rush. $27 per night to park !
Courtyard by Marriott Arlington Crystal City/Reagan National - Arlington
Rated no. 3
8.9
Excellent 8.9
Based on 869 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Overall 8.9 Excellent
Based on 868 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.2
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.2
Cleanliness
9.3
Comfort
9.5
Location
9.6
Services
9.3
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.3
Services
9.1
Staff
8.7

Excellent 10.0
Pros: The location of the hotel is perfect. It's about 10 min from Union Station by Uber. There are nice restsaurants in the area, and we walked along the river every night. It was very nice and peaceful. Our room was clean and comfprtable size with beautful river view. The customer service was excellent.
Excellent 10.0
Pros: very clean and organized.
Excellent 8.0
Pros: location
Cons: all good
Excellent 10.0
Pros: location
Cons: breakfast should be included
Excellent 10.0
Pros: The hotel was very Good As was the location - And the were staff excellent!
Cons: Coffee Latte Was poor but otherwise the breakfast and dinner were really good.
Excellent 8.0
Pros: it’s beautiful
Cons: the bed really wasn’t comfortable
Excellent 8.0
Pros: Location, location, location. The hotel was at walking distance from my event. The premises where clean, relaxed atmosphere . The staff is superb, everyone was friendly, helpful and fast.
Cons: The rooftop pool could use an attendant, supervision.
Good 7.0
Pros: Staff
Cons: Water was $11.00 +
Excellent 10.0
Someone regurgitated on an elevator and the clean up response time was far too long, perhaps hours! All while the elevator remained in service the entire time being the only elevator that access the rooftop/pool.
Good 6.0
Pros: Location
Cons: Pool closed . Unaccommodating staff
Okay 4.0
Pros: Nice room. Nice location. Most everything else unacceptable for business travelers.
Cons: Half empty hotel could not accommodate an early check in. No breakfast except limited menu room service. Spotty internet. Failed to clean room after request.
Excellent 10.0
Pros: Staff friendly and helpful. Really nicely appointed- great light in rooms
Excellent 10.0
Pros: Beautiful hotel in the best location. Staff is pleasant and helpful and everything is well appointed and lovely.
Excellent 10.0
Pros: Design
Excellent 10.0
Pros: Great customer service, friendly valet and front desk!
Good 6.0
Pros: It was fairly new.
Cons: The pictures for the deluxe room showed a water. When I arrived, I was told there's a $140 upgrade fee per night for a water view. Additionally, the hotel was empty so I could have been put in a room with a view.
Excellent 9.6
I liked the experience from very beginning. They let me check in earlier , receptionists were very friendly. The area is top, a lot of restaurants , waterfront
Excellent 10.0
Pros: Location was great and very nice hotel
Cons: Nothing
Excellent 10.0
Pros: Clean room and COVID responsible hotel. Great location next to some amazing food options.
Cons: Send ketchup with breakfast orders containing eggs and home fries!
Excellent 10.0
Pros: This hotel was amazing! The balcony overlooking the river was perfect. Small but just enough to give you a beautiful breeze and a great view. The hotel is located in between multiple amazing restaurants. I was extremely satisfied..
Excellent 8.0
Pros: Good place
Cons: Woke up to thundering bass music at around midnight to 1am. Called and it was quickly resolved but ruined my sleep.
Good 7.0
Pros: loved loved the location, staff extra nice!
Cons: Without amenities, like the pool and other things, I don't think this hotel is worth the price.
Excellent 10.0
Pros: This location was very clean and took many precautions to mitigate covid issues. The location has many restaurants around they were pretty pricey but they were idealy placed. We would have airboat a garden tub being in the room we did assume that was stan
Cons: Pricey mini bar was unnecessarily expensive.
Excellent 10.0
Pros: Location, staff, room size, shower size.
Cons: n/a
Excellent 8.0
Pros: The location and views were great. Beautiful decor and clean location
Cons: We had to utilize room service for coffee and was charged so many fees a pot of coffee was 26.00. It would have been appreciated having information about restaurants that were open for breakfast lunch and dinner and house keeping request, schedules etc.
Good 7.0
Pros: Location
Cons: The pool situation is small an no one is monitoring people throwing a football in a tiny pool. In addition there were not enough lounge chairs. Poolside food was very poor. The service was very good.
Good 6.0
Pros: Location
Cons: Valet prices and upon arrival my room wasn''t ready. Check in was at 3 , I arrived at 330 but room wasnt ready so I ended up checked in st about 430
Poor 1.0
Cons: I wait almost 2 hours for checking in.
Excellent 9.7
Pros: Location!
Cons: N/a
Okay 5.0
Pros: Nice location.
Cons: There was hair in the shower a large stain on the carpet. Air conditoner unit would not stay on. Overnight parking was $50. No ice available on level three.
Excellent 10.0
Pros: Was only there for a day, but what a beautiful outlook. And genuinely personable staff - from front desk to valet...
Cons: cost of valet parking stung a little!
Okay 4.0
Pros: Nice location. Nice view. Loved the shower and the shampoos.
Cons: 75 dollar non refundable pet fee. Coffee was not replenished from the last customers who stayed in the room. There were only 2 full size towels in the room. Housekeeping was cleaning rooms on my floor at 9pm.
Poor 1.0
Pros: It was new
Cons: Staff was under trained. Too expensive for New staff. No ice machines had to call for small bag every time. WiFi very hard to connect and staff had no clue. No answer when calling front desk. Called bar staff had no list or pricing waited 15m to respond
Intercontinental - Washington D.C. - The Wharf, An IHG Hotel - Washington
Rated no. 4
8.9
Excellent 8.9
Based on 868 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
7.0
Food
0.0
Location
9.4
Overall 8.7 Excellent
Based on 2,082 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
7.0
Food
0.0
Location
9.4
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
9.5
Services
8.8
Staff
8.8
Cleanliness
7.0
Comfort
5.5
Facilities
7.3
Food
0.0
Location
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
8.9
Cleanliness
9.1
Comfort
9.2
Location
9.5
Services
9.1
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
8.7
Staff
8.8
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
8.7
Staff
8.7

Excellent 10.0
Pros: location, plenty of entertainment spots and restaurants
Cons: a little construction going on next door, no big deal
Excellent 10.0
Pros: N/a
Cons: N/a
Excellent 9.0
Pros: Fantastic views over the river. Plenty if restaurants nearby and a short pleasant walk to Washington monument and the Mall. Complementary breakfast.
Cons: Nothing
Excellent 9.0
Pros: location, very comfortable rooms
Excellent 9.0
Pros: Breakfast
Cons: Parking
Excellent 10.0
Pros: Great location, right on the wharf. Lots of restaurants and pubs within short walking distance. Our rooms were very comfortable and spacious. Great value for money!
Cons: Nothing!
Excellent 9.0
Pros: convenient to the wharf and walking the tidal pool
Cons: nobody mentioned the master switch that allowed control over the climate controls
Excellent 10.0
Experience was great to start to finish! We needed to check in early and they were able to accommodate. The one small area for improvement would be the room never seemed to get to the cooler temperature we set it at but it was still a pleasant stay overall. Right in the middle of the Wharf, beautiful oversights on the water. Great food options everywhere, coffee shops, all within walking distance and less than 10 minutes from the major landmarks in DC. Staff was friendly, quick to get us extra towels as requested. :)
Excellent 9.0
Pros: Great location
Cons: Room was very small, carpet was stained.
Excellent 10.0
Pros: The location was the best.
Cons: Nothing
Excellent 8.0
Pros: The location was amazing. Great area to walk around and check out the marina with nice outdoor areas to relax. Room was very nice. Beds were extremely comfy. Great view from my room. Very nice breakfast buffet but it closes down pretty early.
Cons: The rooftop pool is very small and there was no shade or umbrellas, and even with only a few people there it seems crowded. At night there were no lights in or around the pool area which was strange and dangerous on may levels.
Mediocre 2.0
Pros: Trump
Cons: Libtards
Okay 5.0
Pros: Location and staff friendliness.
Cons: We got a reservation family package with breakfast included but it was not offered due to Covid. I've talked with one of the managers and he tells me its not the hotel to blame but the corporate office. I know revenue managers have 100% controle
Excellent 9.0
Pros: The Warf was a great location, staff were helpful and friendly.
Cons: Missed a couple of days of room cleaning, but the staff did get us items requested when needed quickly. Better signage on where to enter on arrival would help out of towners! :) Wished pool could have been reserved for time slots.
Good 7.2
Not sure if they were not cleaning the room because of Covid, but mo one entered to take out trash, clean or make the bed. However new towels were placed. Also, hallways smelled like Marijuana, not their fault but definitely not what I intended to smell every day.
Excellent 9.0
Pros: Water front location
Excellent 10.0
Pros: Breakfast and location
Cons: Parking is quite expensive
Excellent 10.0
Pros: Clean, great location, easy access to Ubers, fantastic breakfast
Excellent 10.0
Pros: The professionalism of the employees, securit, knowing that people had to use their room key to use the elevator, and the cleanliness of the hotel and rooms.
Cons: It would have been nice to have a courtesy shuttle to take you to and from the airport.
Excellent 9.0
Pros: Was absolutely beautiful- would love to visit in warmer weather to actually enjoy the outdoor amenities! Very safe feeling area, just minutes away from everything!
Cons: A hot tub would have been nice considering all the walking most do in DC.
Excellent 10.0
I spent 3 nights with my wife at this hotal. This hotel was opened in 2017. The staff is very friendly and it is clean. There is daily complimentary breakfast. There is a complimentary shuttle nearby that takes you to the main attractions. There are also restaurants near the hotel. The rooms could be larger, but they are ok for a Washington hotel.
Hyatt House Washington DC The Wharf - Washington
Rated no. 5
8.7
Excellent 8.7
Based on 2,082 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.8
Location
8.9
Overall
9.1
Overall 8.8 Excellent
Based on 352 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.8
Location
8.9
Overall
9.1
Cleanliness
9.0
Comfort
9.3
Facilities
8.6
Location
9.5
Overall
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.3
Location
9.6
Overall
9.3
Cleanliness
9.3
Comfort
8.9
Location
8.4
Services
8.6
Staff
9.1
Cleanliness
9.5
Comfort
9.5
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.2
Location
9.2
Overall
9.4
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
8.8

Excellent 9.0
Pros: Excellent stay! Importantly, the entire team (check-in, room/guest services, shuttle service, check-out) provided exceptional guest services and support. The location is most ideal. Highly recommend!
Excellent 10.0
Pros: I love the area and the friendliness of the staff and the clean ambiance.
Cons: Everything was superb.
Excellent 10.0
Pros: It was all great
Excellent 9.0
Pros: comfy beds. fridge in room. cafe on property. staff very polite. beautiful hotel. location close to birchmere
Cons: valet parking cost and states that you can have in and out parking but customer has to wait for when the valet parking office is open. don’t like that we have to pay for WiFi.
Poor 1.0
Pros: The bedroom was great and the building looked nice
Cons: My friend had a pair of epxensive earrings tucked away in her room and had them stolen. The staff refused to let us speak with the housekeeping guest and let us know that we can file a claim but it often doesn’t get seen through. This is honestly unacceptable because we are paying money to enjoy our stay and security fees to ensure we’re in good hands just to have someone going through our stuff when we’re not around.
Excellent 10.0
Pros: Beautiful view comfy beds
Cons: Room service did not include all things ordered but the food was okay
Excellent 9.0
Pros: very helpfu staff and incredible location with good parking
Cons: pillows on the bed were too soft/flat
Excellent 10.0
Pros: The room was great. Lobby was lovely and very large.
Cons: The parking was expensive and very hard to get. We spent a lot of time circling to find a space that wasn't valet.
Excellent 8.0
Pros: staffing
Cons: i thought the breakfast went w the room price but found out at breakfast that it did not
Excellent 8.0
Pros: Proximity to Ronald Reagan National Airport with free airport shuttle. Very clean and comfortable room with nice in room amenities. Great views.
Cons: Adding a free breakfast option would be an improvement considering the cost of the rooms.
Okay 5.0
Pros: I been here many times n would always like the location
Cons: I had an unpleasant stay this time n this is the reason when I was about to check out in morning I found that the bed I spent the night on was full of bed bugs ¿¿ this was unpleasant n gross so technically I spent night with bugs, discussing.
Excellent 10.0
Pros: The sunrise from my room.
Excellent 10.0
Pros: Breakfast is now being served!
Cons: I wish this hotel was closer to the Crystal City metro station. It is a 16 minute walk or $2.00 metro bus ride from the Crystal City metro.
Excellent 10.0
Pros: You have a FIVE Star staff!! I had an unfortunate incident occur in which the staff was exceptional in their concern for my wife and I. (Will be sending a letter to corporate commending them.)
Cons: The facility & staff were perfect!
Excellent 10.0
Great hotel and good value. Excellent fitness center! Garage Parking is ridiculously expensive but there was ample street parking for 1/4 of the cost. Also, it’s a 10 block walk to the nearest metro station
Excellent 10.0
Pros: The illy coffee shop.
Cons: The flexibility of having breakfast.
Excellent 10.0
Pros: I am enjoying my 15+ night stay.
Cons: I wish I could have purchased breakfast or vouchers available for my next 15-night stay.
Excellent 10.0
Pros: large TV
Cons: no
Excellent 10.0
Pros: Lobby, Room, Convenience, and hotel employee at check-in. Thanks so much! THC
Cons: N/A
Okay 5.0
Pros: The lobby design.
Cons: First of all there is no fan in the bathroom which can smell bad. Second the hair dryer is the loudest I have ever used! Lastly, no WiFi available unless you are some kind of club members. Even a cheap hotel will provide free WiFi.
Good 6.0
Cons: Housekeeping was non existent
Excellent 8.0
Everything is excellent. I only have problem with the way that traffic set up as I am not use to drive around there. It can be confused from the way I drove I can't make right turn to the hotel.
Good 7.0
Pros: Location and clean
Cons: The customer service was horrible in my opinion. Check in was fine but everything else was sub sub par!
Excellent 9.1
Pros: The Metro and all sorts of shopping and dining opportunities are about a 15 min. walk away. The airport is a five minute taxi/shuttle ride (probably 20 min. on foot). The staff is super-nice. I messed up and set my reservation for the wrong date (I choose to blame Kayak poor user interface for that), but the staff was nice and were able to help me out. Those apples at the front desk were delicious... Room was clean and comfy, on-par with other Marriott properties. Will definitely come back, especially if I can get a decent rate.
Cons: A little pricey, but perhaps not by DC standards.
Excellent 10.0
Pros: We stayed overnight in 3 rooms with 6 adults and a four year old child. Very pleasant hotel with clean rooms, clean “home” typo of feel lobby, fresh smelling - like rainbows :)) - I swear I don’t know what they did, but lots of time a place could smell a little dusty/oldish....this one impressed all of us. Conveniently located and I like that Garage is in the building without a need to go outside, unlike when we stayed in DC center and had to park in adjacent independent garage. Starbucks walking distance across the street, illy coffee bar right in the building.
Cons: Maybe we didn’t stay to long to not like something, but everything was great during our stay, no complaints.
Excellent 10.0
Pros: Great staff, clean, best spaghetti
Excellent 10.0
Pros: Hotel was conveniently located within walking distance of many restuarants and several blocks from the train system to get too and from many sights. Hotel was clean and staff was extremely friendly. Would definitely stay again.
Good 7.4
Pros: The hotel was nice and the location was great for work.
Cons: I was charged three times for the same room. I am still fighting to get one of the charges reversed. While the staff at the front desk were unable to help me, I was transferred to a very nice young lady who I have been working with ever since. She admitted there was a mistake and has been helpful. But, the bottom line is that I checked out 2 weeks ago and the excessive charges have not been returned. BUT, nice place to stay. Just be able to handle a surprise.
Excellent 8.5
Pros: Everything was great
Cons: No internet even though we paid for it
Excellent 9.7
Pros: Comfortable beds, nice view, location to the ballpark
Excellent 10.0
Pros: Our stay at the Renaissance was totally top notch service. Everyone is very pleasant and professional. Will definitely stay again.
Cons: NOTHING!
Excellent 10.0
Pros: Clean. Friendly. Easy checkin and out
Cons: All went well.
Good 7.7
Pros: Restaurant was very good, but very pricey.
Cons: The entire time we were there, 4 days, there was the same pile of dirty dishes outside our room.
Good 6.5
Pros: Restaurant and front desk staff were great
Cons: Requested that room be cleaned at 9am and returned at 4pm room was NOT clean.
Excellent 10.0
Pros: The room was clean and the beds were extremely comfortable. Staff was friendly and knowledgeable.
Cons: Nothing to dislike
Excellent 10.0
Pros: Love a new, clean location and very friendly service - the gym was very clean and the towels really help...machines in great condition
Cons: The wifi wasn't working properly, but the staff credited me right away.
Renaissance Arlington Capital View Hotel - Arlington
Rated no. 6
8.8
Excellent 8.8
Based on 352 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.6
Location
8.9
Overall
8.5
Overall 8.7 Excellent
Based on 1,340 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.6
Location
8.9
Overall
8.5
Cleanliness
7.5
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
6.6
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
9.5
Cleanliness
9.3
Comfort
9.3
Location
9.1
Overall
10.0
Services
9.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
8.9
Comfort
9.0
Facilities
9.1
Location
8.9
Overall
9.1
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.5
Staff
8.7

Excellent 9.0
Pros: STAFF WAS SO HELPFUL.
Cons: Breakfast buffet looked great but at least three items were cold and tasteless
Excellent 9.0
Pros: Parking
Cons: Shower not clean, dirty air filters, no shower mat
Excellent 10.0
Pros: The resturant on site.
Cons: $45 for valet parking wasnt a great look. Especially since street parking was non-existent.
Excellent 10.0
Pros: Location, cleanliness
Excellent 9.0
Pros: Location and price
Cons: The shuttle was prompt -- too prompt.
Good 7.0
Pros: The location
Cons: I did not like the fact that there was no mention of valet parking only at a cost of $45.00 per day when I made the reservation.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: The staff is amazing! Hotel employee was the best!
Mediocre 3.0
Pros: That it was close to DCA
Cons: I didn't like the Valet. They lost my car and when I got my car Nov 5th I saw that they damaged the car. The valet guys don't listen which seemed to be an ongoing thing. I told him my car wasn't damaged he tried to tell me it was.
Excellent 10.0
Pros: Staff masking. Excellent cleanliness. Staff very friendly and helpful. Hotel shuttle service to airport was great.
Cons: Hotel bar closed at 11:00 PM
Poor 1.0
Pros: The location was great!
Cons: The room (1803) had water stains on the ceiling. The carpet had wine stains. The bathroom floor had rust. The dining menu is very limited. I left very disappointed.
Excellent 9.0
Pros: QUiet, clean, easy access
Cons: Expensive coffee, around $5
Excellent 10.0
Pros: Perfect
Cons: Nah
Excellent 10.0
Pros: Great staff and Metro station is fairly close.
Cons: Not a thing.
Good 7.0
Pros: Clean.
Cons: WiFi cut out constantly. No laundry available inside the hotel.
Mediocre 3.0
Pros: I survived my stay!
Cons: Too many dislikes.
Excellent 8.0
Pros: Good hotel ; staff is hardly available; parking should be free , becomes a hassle in the area . Good overall
Cons: Non availability of parking space
Good 6.0
Pros: Staff was excellent, restaurant was excellent, public areas were very clean, room not so much. I recleaned the table tops and handles.
Cons: Room needed better detail to cleanliness.
Okay 5.0
Pros: Close to airport and public transportation. Quiet room usually. The shuttle.
Cons: Shuttle should also take us to the Crystal City Metro Stop. Reagan Airport is a mess, confusing and Metro stop a bit far . Hotel not convenient for restaurants and that¿s another reason to add Crystal City. Problems with water in tub when I came in.
Excellent 10.0
We really enjoyed our 2 nights stay in this hotel. Very clean and close to the city's attractions ang the Raegan airport. Liz & Lito
Good 6.0
Pros: Price was good, room size was good, view was pretty good. Bedding and pillows were good
Cons: Room was not fully setup, 1 glass, no coffee cups. The phone did not work to call housekeeping - no power, loose wire? Behind table was a dirty hole filled with wires. Neighborhood was spooky empty. Went to roof (top floor) and abandoned!
Good 7.0
Pros: Liked everything except the price for overnight parking. It was highway robbery. I parked next door.
Cons: Liked everything except the price for overnight parking. It was highway robbery. I parked next door.
Mediocre 3.0
Pros: I enjoyed the room and the bed was comfortable
Cons: No parking nearby. The garage is valet only at 45 dollars a night. I have stayed in many hotels in the Crystal City area. Parking is about 25 dollars a night. The parking is excessive and was not clear on their website. I will never stay here again.
Okay 5.0
Pros: Location
Cons: Toilet seat could be replaced in the bathroom, microwave is too small and insufficient for such a large hotel (get an industrial one), provide room service menu at check in.
Good 7.0
Pros: It was beautiful and felt very clean. Staff were pleasant even tho I was frustrated they were friendly and professional.
Cons: Needed extra coffee cup had to wait in line 10 mins. Told to go to bar and had to wait again. Had to wait in long line 3 times to check in cuz they needed my husbands id ( he was in car) then a deposit on room I already paid for? Parking 46$.
Excellent 10.0
Great price for accommodations provided!!
Good 6.0
Cons: Cleanliness is not what it used to be. Shower door leaking on the floor Didn¿t feel like a 4 star, perhaps more of a 3 star
Good 7.0
Cons: I really didn¿t like the bathroom. For the hotel to be a 4 star hotel. The toilet was not up to par for me. But the over all day experience and ambiance of the hotel was great.
Excellent 10.0
Awesome stay - room was clean and stylish, bed was comfy, shower was perfect water pressure. Pool was great, the area around the pool was perfect for lounging and the gym has all equipment someone could need (including peloton). Staff was super helpful in app my requests.
Okay 5.0
Pros: Location was good, not in the heart of the city but close enough.
Cons: The cost of parking is outrageous! But more concerning is cleanliness, my expectation is for rooms to be cleaned. The room assigned seemed okay, until I went to get in the shower and it appears that the shower curtain was heavily blood stained.
Good 7.0
Pros: Location.
Cons: Lack of parking!
Good 7.0
Pros: the location was good
Cons: the parking situation was horrible, hotel parking was very expensive and the room doesn't look nearly as good as the lobby. the Bathroom was so small it was hard for me to shower my toddlers in the.
Okay 5.0
Cons: There is only valet parking at an expensive amount of 45$ or a parking garage around the corner for 20$ and when i got in the room there were dirty washcloths left from previous guests.
Poor 1.0
Pros: Hotel room was clean & the view was amazing from the 15th floor!!! Check in process was very easy!
Cons: Hotel room was very small, parking was a complete nightmare!!!! No microwave! Management let a domestic dispute spiral out of control to the point they had to use wire cutters to cut the lock off a neighboring room¿s door! Would not recommend!!!
Poor 1.0
Pros: The rooms were spacious and clean.
Cons: There were parties going on and front desk staff did nothing following complaints.
Good 6.0
Room was partially clean. I thought I was suppose to have a jacuzzi in the room but was mistaken. Staff could improve by showing good eye contact and answer questions throughly. More improvement is needed.
Poor 1.0
Pros: The location of this hotel in relation to the airport was really good! I loved the modern decor in the lobby.
Cons: The beds were so hard and uncomfortable that we asked to switch rooms in the middle of the night. The very rude night manager, Tom, was cold and uncaring in general. He said there were no other rooms available but he could recommend another hotel.
Poor 1.0
Cons: The hotel lost electricity so we were in there with no electricity. I want a refund..
Okay 5.0
Pros: Comfort of the bed.
Cons: I didn't like that there was no tub.
Okay 5.0
Pros: Location
Cons: 1 Parking was extra and the valet garage was full. 2. Our room smelled like marijuana and the room we were moved to had a leak from the air vent that dripped all night. 3. We were paying for the location. I expected better facilities for the price.
Poor 1.0
Pros: Hotel was clean and nice.
Cons: Staff was extremely rude. Would not help with bags. Told me they were too busy. Airport shuttle driver left us after we were waiting for 10 min. When he came back and we told him we had been waiting to go to the airport he told us to go ahead and go then.
Okay 4.0
Pros: Nice hotel. Clean. Very close to the airport.
Cons: Stuff was very rude and unwilling to help. When I arrived with several large boxes I asked for help and staff said he was too busy. Long wait to check in only 1 person working checkin. Van driver left us then argued with us and told us to just leave.
Mediocre 3.0
Pros: The location
Cons: The hotel staff were not informative st all. All questions were transferred over to the manager on duty.
Mediocre 2.0
Pros: Good location
Poor 1.0
Pros: Comfy bed clean room
Cons: Booked room to rest during layover asked at lobby bar if food available with drinks-told yes have a seat-no order taken for 15 no mention of delays drinks took another 15-still no food-1 hour after we asked if food available told there are delays because
Mediocre 2.0
Cons: cleanliness
Mediocre 3.0
Cons: Shower was broken;
Okay 5.0
Cons: There was a plumbing issue in one room; while you are showering the bathtub does not drain and the water fills up.I was switched to the room next door and I encountered the same problem. Also, the sink did not drain at all. I expected better from Hyatt!
Mediocre 2.0
Pros: Staff didn't seem receptive when I complained about the room. I arrived late in the evening due to a extremely late flight. My room smelled like cigarettes and was in poor condition for a Hyatt property. Very disappointed and really unpleasant stay.
Okay 5.0
Pros: The Room
Cons: There were no free parking.... the cable is controlled by a satellite so the storm knocked it out multiple times during my stay,they said it was an indoor outdoor pool it was only an outdoor pool
Okay 5.0
Pros: Water in the lobby. Seating on pool.
Cons: Hotel is dated. Bed was hard as a board. Service poor. Restaurant limited. Shuttle service inefficient along with inconsistent service quality. Pool dated. No 'adult only' times so as adults don't have to be in the small pool with children,ie,8 to 10 pm.
Mediocre 3.0
Cons: It was very dirty, full of dust, lint, and the carpets smelled. It had a lot of dirt and stains. Will never consider this hotel ever again. Stay away unless u like a dirty room!!
Good 7.7
Pros: Bedding was super comfortable.
Cons: Room had not been cleaned well from previous occupants. Trash on floor in bedroom and bath. Two double beds yet only two sets of towels. When four people are in a room they need more then that.
Good 6.5
Pros: Nice room and very clean.
Cons: The $38 Valet Parking surprise with no other parking options.
Poor 1.0
Pros: Lobby
Cons: The rooms were super small. The beds were absolutely horrid and need to be replaced. I'd guess they are original. Parking was a nightmare in this area and the hotel charged an absorbed amount.
Mediocre 3.0
Pros: Location
Cons: The room I stayed was very dirty. .I will not recmend this hotel to anyone
Mediocre 2.0
Cons: I cancel my reservation before arriving after I saw parking cost $27 a day. I stayed at a different hotel which turned out to be much better, with free parking & a shuttle.
Excellent 8.0
Pros: I had a very good experience at this location. My room and the staff was great! I had a medical emergency during my stay and the security staff along with the manager accommodated my family beautifully. The security manager also followed up with me upon my return home. I was shocked to experience such professionalism and compassion with any hotel company. Thank you!
Excellent 9.1
Pros: The room was very clean and spacious. The bed was comfort also.
Cons: I would've like to have had a refrigerator in the room.
Good 7.4
Pros: Very friendly staff, good conference facilities.
Cons: The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib
Excellent 10.0
Pros: I greatly appreciated the shuttle service to and from the airport. It was very convenient. My feet were very happy to find out that the shuttle would pick you up from the metro station as well as dropping you off there. It was a great service.
Excellent 9.6
Pros: Great Room, staff was very friendly, location was close to restaurants.
Cons: Quite the walk to the Metro station. The hotess said 8 blocks, it had to have been longer than that!
Okay 5.6
Pros: Nice and quite
Cons: I had spots on my carpet
Excellent 8.0
Pros: Friendly, helpful staff. Came and picked us up from Crystal City restaurant during heavy rain storm. Restaurant buffets were a good value for the quality of food provided. Good proximity to DCA. Room cleaning services were very good.
Cons: Pool was not clean, probably due to the overcrowding with children on the day we were there. Proximity to the metro not close but staff made frequent trips during the course of the day.
Hyatt Regency Crystal City - Arlington
Rated no. 7
8.7
Excellent 8.7
Based on 1,340 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
9.6
Overall 8.7 Excellent
Based on 561 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.4
Services
8.4
Staff
9.0
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
8.0
Value for money
8.0
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.8
Staff
8.9
Cleanliness
9.1
Comfort
9.0
Location
9.5
Services
8.9
Staff
9.0
Cleanliness
8.4
Comfort
8.7
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.4
Comfort
8.8
Location
9.3
Services
8.2
Staff
8.9

Excellent 10.0
Pros: When I arrived I was in tears from being lost. The most amazing woman helped me get checked in and was such a delight to see. She really turned my day around and made our stay amazing.
Excellent 9.0
Pros: The room was beautiful, and the view was amazing
Cons: Bed was too small
Okay 4.0
Pros: Due to mishaps through booking I had difficulty checking-in. The staff member helped as much he could be and was very apologetic. The location was convenient, very nice area. Absolutely loved the kitchen!
Cons: The amount of time I had to wait to check-in interfered with my schedule.
Excellent 10.0
Pros: Location and friendly staff
Excellent 9.2
Oakwood Crystal City has a great location with waeeatherproof underground access to trains, nearby shopping in Pentagon City & good market within walking distance.
Excellent 10.0
Pros: Fully furnished, lovely view. I really had a great and welcoming time there! Makes me want to live there.
Oakwood Crystal City - Arlington
Rated no. 8
8.7
Excellent 8.7
Based on 561 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.1
Overall
8.8
Overall 8.7 Excellent
Based on 344 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.1
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
8.0
Cleanliness
9.3
Comfort
9.1
Facilities
8.0
Location
9.1
Overall
8.7
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.9

Excellent 8.0
Pros: Location, shuttle to airport, staff
Excellent 10.0
Pros: Everything
Cons: Nothing
Good 7.0
Pros: The view was great!
Cons: No free breakfast.
Good 6.0
Pros: Did not get the room with a sofa sleeper we were promised. The room had an intense smell of mold (& I have a horrible sense of smell) coming from the bathroom.
Cons: The fact that we did not have the sofa sleeper we paid for and the mold smell.
Good 6.0
Pros: Location
Excellent 9.0
Pros: Room, shower and view were unimpeachable.
Cons: I asked for a high quiet room but got a room right beside the elevator. Some noise there.
Excellent 8.0
Pros: Guest Service attendant
Cons: Don¿t like that you have to pay for WiFi in your room, especially with Covid 19 and the Delta variant. With all those people coming in/out. Service should be free.
Excellent 8.0
Pros: Nice location near the metro.
Cons: Crazy price for parking¿30$. Just down the street you can find it for 13$ a day. Paper cups in the room instead of glass ones.
Excellent 10.0
Pros: Spotlessly clean! The best of Marriot.
Cons: Nothing
Good 7.0
Pros: Near DC. Room was clean.
Cons: $30/night to park. Hotel illegally took handicap spaces and turned them to oversized vehicle spaces leaving no handicap. This is Against the law. Then assistant Mgr. Reluctantly said I could park there. I had to move the chain that they had blocked off.
Excellent 8.0
Pros: Location
Cons: They don¿t tell you of the charge for parking until you check out. Some employees at front desk have you the feeling they were doing you a favor just being there. Tried to charge for WiFi even though was stated as being free when room was booked.
Excellent 8.0
Pros: No complaints
Excellent 10.0
Pros: Location, friendliness of staff and management , price
Cons: Breakfast
Mediocre 3.0
Cons: It was so noisy that I was awakened at midnight. I called security and got no help. It didn¿t quiet until 2:30 AM. I was not able to get back to sleep. I will not return to this Marriott. I should be reimbursed for the second night.
Excellent 10.0
Pros: Close to my work (airport) and lots of food options within walking distance.
Cons: I stay here whenever my work sends me to DC. My favorite hotel. Staff is always absolutely amazing, and the hotel is always absolutely spotless!
Excellent 10.0
Pros: The staff and room comfort
Cons: No
Excellent 10.0
Pros: The rooms were spacious, the beds incredibly comfortable, perfectly located near the metro.
Cons: nope
Good 7.0
Pros: We parked at the underground parking lot as per the sign and gps however we missed the signage and went above ground. We walked to the Marriott sign and were checking in but found out that there are two marriott crystal city hotels within a block and a
Cons: half of each other and we were at the wrong one. The young lady at the correct hotel however gave us half off parking for our troubles so all in all she saved our stay.
Excellent 8.0
Pros: The hotel is undergoing renovations. I like the location and the convenience of accessing the metro directly from the hotel. The rooms are spacious and nicely designed and decorated. The bathroom was also nicely designed. I love the tiled shower.
Cons: The bed was pretty firm and the pillows were pretty flat. I also did not like that they did not have vending machines on the floor. I was thirsty and had to go downstairs to the lobby to buy vending items out of their store.
Good 7.7
Cons: There was construction with hammering noises and then heavy drilling (you could feel the vibration on the floor) starting at 9am and going through all the way past 1pm. If you aren't in the room at that time, you wouldn't have noticed it. But if you're sleeping in, beware of the construction. This was on the 9th floor.
Excellent 9.2
pool open til 11pm on Saturday. great!
Excellent 9.4
Pros: Location is fantastic, as is the staff. You're a block from the Crystal City Metro stop and there's also a shuttle that runs to the airport if your luggage requirments make the Metro too painful.
Cons: Some aspects of the room feel slightly dated and could stand to be updated. That's about it!
Excellent 8.5
I liked all services provided by the hotel: the food was delicious, staff was always ready to help. Staff was also caring about every customer, trying to minimize all possible noises during late evenings or early mornings if those occurred. The WiFi in the hotel rooms could be free or less expensive than 12.95 per day.
Excellent 9.7
Pros: The fitness center was the best we've seen in our many years of traveling to many varied Marriott facilities. Better than Hilton and Sheraton too!
Good 7.7
Cons: eating facility not that good service staff isOK prices very hi for what you get
Excellent 10.0
Pros: Super Convenient!!
Cons: A quick trip to everything DC
Excellent 8.6
Pros: Convenient to DCA. Shuttle to airport. Restaurants within walking distnace.
Cons: Charm-free neighborhood.
Crystal City Marriott at Reagan National Airport - Arlington
Rated no. 9
8.7
Excellent 8.7
Based on 344 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.7
Overall 8.4 Excellent
Based on 1,097 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.7
Location
9.1
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.4
Cleanliness
9.0
Comfort
9.3
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
9.0
Overall
8.1
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.6
Staff
8.5
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.8
Overall
7.0
Cleanliness
8.9
Comfort
8.6
Facilities
8.9
Location
8.8
Overall
9.1
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.1

Mediocre 3.0
Pros: Nice area, nice rooms
Cons: When booking through 3rd parties like this Site. The staff member who checked is in only puts you in certain rooms. Which isn’t right at all because at the end of the day I’ve paid my money to stay at this hotel. The air in the room went out at 1:00 am in this specific room as well as the water was not hot at all. Plus my aunt felt something crawling on her and when we notified the front desk about our issue the same lady who checked me in didn’t seem to care.
Excellent 10.0
Pros: Great location next to metro and great value
Cons: Free wifi would have been nice.
Excellent 8.0
Pros: The location was near to Ronald Reagan Washington
Cons: 1. The room wasn’t soundproof, and you can hear the next room and the corridor conversation. 2. The house keeping is on call only. 3. The windows wasn’t clean.
Excellent 8.0
Pros: Very clean, nice size room, comfortable bed. Great location.
Cons: Price gouging. charged for parking, and would’ve been charged for WIFI if the hostess didn’t take it off. Also charged a number of extra taxes for just sleeping there.
Excellent 10.0
Pros: Staff very friendly
Cons: Everything went well
Excellent 10.0
Pros: Staff is generally professional. Everyone gets 4-star service when checking in, which is very appreciated. Quiet, very decent hotel. I have been staying here for years and I don't think the hotel has a single bad room.
Cons: Minor, but it may be time for a decor upgrade. There's nothing offensive about the rooms and everything is always in good condition. Decor is just beginning to look a bit dated.
Excellent 10.0
Pros: Excellent location and friendly staff!! Very clean!!!
Excellent 10.0
Pros: It is very close to the metro into Washington D.C.
Cons: Parking is quite expensive.
Mediocre 3.0
Pros: Convenient location
Cons: The first room we were put in smelled of smoke. They were great at the front desk and moved us to a new room. The overall room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag that we like to use.
Mediocre 2.0
Pros: close to airport and had an airport shuttle
Cons: the WORST hotel staff experience I have ever had. I arrived after 3pm for checkout and room was not available. The two girls at the desk got in a fight about whether or not upgrade my room to what was available. I asked where to park and she rolled her e
Excellent 10.0
Pros: The hotel is awesome, about the location, cleanliness, room space,
Cons: I arrived and parked at the parking lot. I had to leave after 15 minutes and had to pay full the ticket. I came back to spend the night and next morning I had to pay the ticket in full. It will be nice that the hotel will charge customers for daily rate.
Excellent 10.0
Pros: The Reception Staff was incredible. The room was spacious and the bed was super comfortable. The room was very clean.
Cons: They do not follow any sort of Covid Protocol regarding the buffet. There was no required hand sanitizer and we shared a common serving spoon.
Good 6.0
Pros: It was easy to get to from Union Station and easy to get to National Airport in the morning.
Cons: The decor real needs to be updated.
Good 7.0
Pros: Very nicely - and recently - refurbished, with a great lobby & very nice new bathrooms in the guest rooms
Cons: The noise! How any four-star hotel so close to a major airport still lacks sufficient sound insulation - I could even hear cars out on the street, along with jets landing/departing - is beyond me, but I won't stay here again for that reason alone.
Okay 5.0
Pros: Decent location
Cons: They did not have the room I booked available.
Excellent 8.4
The Westin was very clean and very nice. Great amenities and very roomy. We traveled with our 3 children got a two beds room and it was very good for our one-night rest on our road trip. Got a great deal through Agoda because otherwise it would have been very costly.
Good 6.0
Pros: Cleanliness of my room and hotel staff was very friendly.
Cons: Parking prices expensive. Rooms should have microwaves..
Okay 5.0
Pros: The check in staff failed to inform the guests that they do not clean the rooms daily. When fresh towels were requested, it took four requests to eventually get the clean towels.
Good 6.0
Pros: The location of the hotel is good. It is within a block of the metrorail station. It also has a nice restaurant and the staff seemed nice.
Cons: Bed was horrible, the sheets were not wide enough for the bed size. This made for a terrible night sleep. There also was some issues with bugs, since I found a huge cockroach or Cicadas on the floor in the room. This hotel is not a four star Westin.
Okay 4.0
Pros: Comfy beds
Cons: The house keeping wasn¿t done daily and the shower leaked when u wanted a bath and u had to pay each night for internet and parking
Excellent 10.0
Pros: Location
Cons: The Staff
Excellent 9.0
Pros: Location to airport and shuttle service from airport.
Excellent 8.0
Pros: Very clean and modern
Cons: Charged $14 a day for Wifi
Excellent 10.0
Pros: Location; floor-to-ceiling window; room size
Cons: No on-site breakfast options/availability (I realize due to Covid and no fault of the hotel)
Poor 1.0
Pros: Location
Cons: Customer service.
Okay 5.0
Pros: The bed was extremely comfortable!
Cons: The people next to me were loud, music blasting, and then turned the tv on extra loud. Perhaps the thin walls or adjoining door in my room added to the heightened sounds. Front desk agent was rude and had no customer service skills at checkin.
Good 6.0
Pros: The bed was very comfortable
Cons: The room decor was worn out.
Poor 1.0
Pros: It was in a great location.
Cons: The room did not have the heat turned on im my room in December. Had to wait after checking in for them to come to the room and take the wall apart to fix the problem and was told the system was not turned on. The light,phone and internet did not work.
Good 7.0
Pros: Free shuttles to the airport.
Cons: For the price of the hotel night, it should include light breakfast as part of the big price?
Good 6.0
Pros: The location was great
Cons: There was a dirty sheet left on my floor when I arrived. The hot water in the shower turned cool very quickly.
Good 6.0
Pros: Nothing
Cons: Had to pay for parking got charged for this ha that wasn’t in the altenary The blankets was wet that I Had to Sleeping on
Mediocre 2.0
Pros: Location
Cons: Cleanliness. Air Conditioning. Bathroom. Parking and Wifi costs. Very disappointing stay. Would not recommend.
Good 6.0
Pros: It was close to where I had to work
Cons: Two of the three exit signs on the seventh floor when I stayed Did not work when tested. I am a light inspector and this is a dangerous fire code violation
Okay 5.0
Pros: It was close to DC. It was very clean.
Cons: They charged my credit card that was on file to hold the room, given that I opted to pay later/on site. That caused a major inconvenience for me, I didn't appreciate that. It was difficult logging onto their wi-fi.
Poor 1.0
Pros: Locations was good Hotel ocean view was nice
Cons: The hotel was old and I had to change rooms because of leaky ac
Poor 1.0
Pros: Location
Cons: Double billed twice for room and incidentals. What a nightmare. I left early
Good 6.0
Pros: It was cheap
Cons: The mattress was too soft! The water temperature for shower was luke warm! The tv guide wasnt working. The screen on tv was too dark. Felt like a 3 star hotel. The table in front of elevators on the 8th floor had an old peice of candy stuck on it.
Poor 1.0
Pros: I liked the area of which the hotel was located.
Cons: Front desk staff didn't work on getting me the room I inquired about, showed no interest at all to help. You also could hear as someone would turn on their sinks or showers. Very unpleasing.
Okay 5.0
Cons: Outdated, run down rooms. Outrageously priced parking. My room had a broken glass shower door that was replaced by a dirty shower curtain. Definitely not what you expect from a Westin.
Good 7.0
Pros: nice room, bedding exceptional
Cons: two people in front of me checking in. 15 minutes later, two people in front of me checking in. Staff seemed incapable of completing the check in process in a timely manner.
Okay 5.0
Pros: The staff was amazing and accomodating.
Cons: I did not like the fact that it is a 4 star hotel with no microwave in the room. The parking fees of $39 per night are ridiculous.
Okay 5.0
Pros: The location was convienient and clean rooms....
Cons: This was not a typical Westin experience. The hotel check in was nothing short of disasterous with staff that had no ability to make positive customer service decisions. It took hours for rooms to be ready. Horrible service! I'd give them one more chance
Mediocre 3.0
Pros: The bed was comfortable and the staff was pleasant.
Cons: The elevators were raggedy and the carpet in them was filthy. Upon arrival I was scared to see my room based on the elevators.
Okay 5.0
Cons: Parking I paid for the room and people who didn't even stay there took all the spaces for some event
Mediocre 3.0
Pros: The rooms were clean
Cons: When I was there, there were room renovation and there were worker getting in and out of the rooms. I have lost some medication I was keeping on the the tv table by that time. The manger was so busy that he couldn't meet me to discuss the problem.
Okay 4.0
Pros: Friendly staff
Cons: Outdated decor, room service breakfast was not hot and bland. There was a large gap under the door so I could hear hallway noise.
Mediocre 3.0
Pros: The location
Cons: Items where missing out of room the hotel honesty did not do anything but make a report very upset money jewelry
Mediocre 3.0
Pros: Close proximity to the airport.
Cons: The hotel is somewhat outdated. It is not what I expect from a Westin property.
Poor 1.0
Cons: Paid for parking at counter then was forced to pay again when ticked didn't work. Staff double booked my room and gave someone else the key to my room when I was already asleep. I was told management would reach out to me and they never did. Terrible.
Mediocre 3.0
Pros: Location
Cons: Booked room so I could get a few hours sleep before a 2 hour drive home after 18 hours of flying. Arrived 1AM on a redeye flight to find parking was $34. No public parking available. Just drove home rather than be soaked for $34 to park for a few hours
Okay 5.1
Cons: Rude staff at the check in desk. We had booked a king & were given a double right next to the elevators despite having a 1 year old that was a light sleeper. We weren't offered a child crib. They also kept giving us key cards that wouldn't work. Very tiny bathrooms so you can't fit 2 people near the sink.
Mediocre 3.0
Pros: Location
Cons: Fee for parking, fee for buffet breakfast but was very limited, bar close at 10pm on Saturday night.
Poor 1.0
Pros: It was close to the airport
Cons: There was a loud barking dog in the room next to mine that barked my entire stay.
Good 7.1
Pros: Location was great for a commute to my job in DC. Weekend and holiday schedule for Metro is horrible. Don’t plan on getting to work in the morning. I had to Uber twice due to closed Metro.
Cons: Walls are very thin, you can hear your neighbor coughing and speaking. No free WiFi, they do give you a free bottle of water, mine was only replaced twice in 6 days. If you go for the second bottle is $5. Over all, basic lodging with nothing extra.
Mediocre 3.0
Cons: Were above the gym so all you heard was pounding early in the morning from people dropping weights, throwing medicine balls, etc. Extremely disturbing. Parking machine broken as was call button so stuck in garage and had to call hotel staff to let us ou
Excellent 9.4
Pros: Location close to Reagan National airport and value of the offering. Great rate for this stay
Cons: No shuttle after 11pm. Because of my arrival I called and told them not to release my prepaid room due to late arrival nd in spite of this was told to call again the day of my arrival to re, re confirm. No problems but one time should have been enough.
Good 6.5
Pros: The bed was phenomenally comfortable and the room was well-appointed; on-site parking was easy to get in and out of and the facilities were pristine. Westin staff were friendly and professional.
Cons: The walls were paper thin and I could hear everything else happening on the floor; not the best accommodation if you're a light sleeper. Additionally the whole room had bright blue LEDs on the light switches that were angled directly into my face. There was also a notable gap between the bottom of the entrance door and the floor which exacerbated the sound and light issues. It might not be an issue for some people but it wasn't the best way to sleep off a wedding night hangover!
Okay 5.1
Pros: Bed was comfortable, hotel was clean.
Cons: The great price you get from Kayak does NOT include parking, an additional $34, or Wifi, an additional $15! They charged for the parking and wifi even though I included them in my search. The hotel desk staff was pretty nasty about it when I questioned it. By the way, that extra parking charge was not removed even though every time we needed to exit we had to run back inside the hotel to get them to lift the arm on the gate, which would not read or card, or anyone else's.
Poor 1.0
Pros: Close to Metro.
Cons: NO ventilation fan in bathroom leads to moldy smell. No air purifiers available. Got respiratory infection from mold. Thin walls and windows, poor sound insulation. Could hear person coughing in next room, the elevator, buses on street. Cold lobby& room.
Okay 4.8
Cons: I made my reservations over almost 2 months in advance for a traditional room with one king sized bed. I arrived at the hotel early so I could fix up the room with rose petals and surprise my fiancé. When I checked in, Daniel at the front desk told me that I would have to settle for 2 queen size beds when that is not what I requested in my reservation. He proceeded to tell me that for the cheap rate I was getting on the hotel through hotels.com, that I should be happy with the room I have for the amount of money I paid! I was insulted, if I requested a king sized bed then that is what I should have gotten, and although I did receive a great deal on hotels.com that should not take away from what I requested! What I had planned for my fiancé was totally ruined because we couldn't even sleep in the same bed because the bed was so small, and I was laying on the edge the entire time ! Very unromantic and disappointing!
Good 7.4
Pros: good location and room clean.
Cons: Overcharge for parking and Internet.
Poor 1.0
Pros: The restaurant had excellent food!
Cons: Where do I begin, the room smelled old like mildew. The bathroom floor had dust balls all over it. More importantly the sink would not drain, so we were not able to bath until the plumber came. I was disgusted!
Poor 1.0
Cons: Chintzy budgeting gave this property multiple problems after their latest renovation. Garbage should never receive four stars.
Good 6.5
Pros: Room Staff Restaurant for breakfast
Cons: Exhorbitant parking charge Technological difficulties getting elevator started and opening garage exit gate
Excellent 10.0
Pros: The staff were very professional and helpful. The room was updated and clean and the property was safe and quiet.
Cons: The ATM was down.
Excellent 10.0
Pros: Bed was soooooooo comfortable.
Excellent 8.5
Pros: Nice lobby bar staff. Location is right near metro so very convenient. Lobby is nice and spacious.
Cons: There wasn't anywhere to sit outside - no rooftop lounge, courtyard or even outside sitting area. That was frustrating. Wifi was expensive unless you are a starwood preferred guest -- JOIN!
Excellent 9.7
Cons: We had an issue with our bathroom shower, but they quickly tried to fix it.
Good 6.0
Pros: The staff was very nice and friendly. The lobby was clean and has a luxurious ambiance. The bed was comfortable.
Cons: The room was not as nice as the photos would suggest. Large HDTV with mostly non HD channels. Condominium wrapper on the floor of the room. Wifi cost 12.95 unless you enroll in their rewards program. I won't be back.
Excellent 9.7
Pros: Room, facilities closeness to airport
Cons: Nothing
Excellent 9.7
Pros: friendly staff
Excellent 10.0
Pros: The bed and pillows are so comfortable and the metro is across the street. Great sleep and easy to get around
Cons: It was all good
Excellent 10.0
Pros: We could see the Metro stop from our room - super close. The air conditioner was not limited and actually got the room cool enough to snuggle under the quality bedding. It didn't clank and groan when it cycled. We slept better that we do at home ( no pets to distract us too). Being from drought stricken Northern California, we really enjoyed the long shower with high pressure and consistent temperature. Shuttle service was great to take us to another hotel where other family members were staying ( they waited to book) as we prepared to have my parents interned at Arlington Cemetery - 3 short Metro stops away. We WILL stay there again!!
Cons: No CONS - We were on the go, we arrived after midnight and returned late every night so the hotel restaurant was't open like in larger hotels, but they did have a room service menu that provided good healthy food. They gave us a late check out because of a late departure flight. Really NO complaints. We travel A LOT for our 2 businesses (and a retired federal employee) - I wish they were all like this. Excellent Value and excellent super-helpful staff. oh - and internet is not complementary.... that was a surprise.
Excellent 9.7
Pros: Westin was clean, simple, comfortable and overall a very great place to stay. It was an EASY walk to the Crystal City metro station which was a big plus getting and out of the city. The room was what you'd expect; clean, comfortable and modern. I did not interact much with the staff, but they gave a great impression of friendly and hospitality.
Cons: The parking was very expensive at $30/day. I've stayed at other Crystal City hotels and parking was much more reasonable.
Okay 4.0
Pros: The location was good. Close to DC.
Cons: The hotel was not busy yet it took them over an hour and 3 phone calls later to bring us extra towels and items we requested. The staff person that delivered items brought wrong items and made a dirty face when I requested the correct items that were ordered.
Good 7.1
Cons: Charged for internet
The Westin Crystal City - Arlington
Rated no. 10
8.4
Excellent 8.4
Based on 1,097 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.5
Overall 8.4 Excellent
Based on 703 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.5
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.5
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
6.6
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.5
Staff
8.6
Cleanliness
8.6
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.6
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.1
Location
9.2
Services
8.7
Staff
8.7
Cleanliness
9.1
Comfort
8.8
Facilities
8.6
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.6
Cleanliness
8.8
Comfort
8.9
Location
9.0
Services
8.4
Staff
8.5

Okay 4.2
Pros: Size of room is nice and it is clean with clean bathroom even so without bathtub Ladies for housekeeping are nice behavior
Cons: Bad attitude of staff Machine of ice out of order in all floors except 10th floor only Little kinds on breakfast But most disliked is staff and their behavior
Excellent 8.0
Pros: Location was great and staff were friendly. Complimentary coffee always available in the lobby was a definite plus!
Cons: I would have preferred confirmation that the room was sanitised in compliance with COVID-protocols.
Excellent 8.0
Pros: cleanliness and staff
Excellent 9.0
Pros: proximity to the airport
Cons: AC very loud
Good 6.0
Pros: Very convenient to Arlington Cemetery and monuments.
Cons: Not as clean as what I expect from other Hampton Inns I have stayed in. The check in process was slow due to a credit card processing issue, but the front desk staff apologized for the wait. Surprisingly, due to the close proximity to Reagan airport it was very quiet.
Okay 5.0
Pros: Cleanliness
Cons: Shuttle bus service: It took over an hour to get their shuttle bus after even calling the hotel numerous times.
Excellent 10.0
Pros: location
Excellent 8.0
Pros: The staff was friendly, location was close to DC, hotel was clean and breakfast was good.
Cons: The beds were really hard and when I made the reservation it stated that parking was included but had to pay an extra $25 to park in their garage.
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Room was clean. Location near airport and shopping centers. Accessible.
Okay 4.0
Pros:  
Cons:  
Excellent 8.0
Cons: Paid parking
Excellent 9.0
Pros: Hotel was COVID clean and compliant. FREE breakfast, with hot and cold options, was a big plus to the budget. The shuttle service and drivers were punctual and helpful. The location was a 5 minute walk to the DC metro, the best transportation in DC.
Cons: NO
Excellent 8.0
Pros: Access to airport. availability of breakfast
Cons: The bathroom was not thoroughly cleaned. there were dark hairs on the floor. (My daughter and I are blondes) There were also red smudges on the bathroom countertop.
Good 6.0
Pros: Not too far from metro station. Decent clean room, and size for the price. Average good warm breakfast, bread, muffins, omelette, 4-5 choices of cereal, but fresh waffle with whipped cream, caramel sauce, and chocolate syrup. Decent comfort bed.
Cons: We got bad room, water leaks on the floor. A little outdated, but not smell bad.
Good 7.0
Pros: The location was great and aloud us to use the metro to visit all the sight in D.C. Also there was a great variety of awesome restaurants within walking distance. The spacious and welcoming room felt like home for the 5 days we stayed in town.
Cons: The attendance clerk misinformed us about the room cleaning request and the ending of parking procedures. As a consequence, we walked into the cleaning lady on the second day of our stay and end up being charge for an extra night of parking.
Excellent 10.0
Pros: We booked last minute to be near the airport and it was an excellent choice. Staff was very nice and the room was clean.
Cons: Paying for parking.
Excellent 10.0
Pros: Very nice remodeled room. Very clean. 1 block from the Metro. Good breakfast. Egg sandwich, yogurt,juice cereal. Very nice hotel
Okay 5.0
Cons: I was very dissatisfied with my stay... I got waken out my sleep by a fire alarm that was not really needed... rushing down 6 flights of steps in a panic ... My other almost fell down the flight of steps. Only for the staff to be outside laughing about it
Excellent 8.0
Pros:  
Poor 1.0
Pros: Location
Cons: Hotel smelled lik smoke staff were smoking out front
Mediocre 2.0
Pros: Free breakfast
Cons: Gross floors, nasty staff
Good 6.0
The hotel is good but the man at the front desk was extremely rude
Poor 1.0
Pros: Nothing as there was construction going on everywhere
Cons: Everything. I would like a refund asap
Mediocre 2.0
Pros: The location is close to the train and airport
Cons: The hotel DOES NOT have a pool!!! This is a lie. It has been permanently closed for almost 2 years. The shuttle never picked us up after 2 calls so we took a neighboring hotel's shuttle instead. Our hotel room had dirty laundry and a burst bathroom pip
Good 7.1
Pros: Clean and in a convenient location. Staff was friendly. Good value.
Cons: Hot water kept running out after a few minutes. Plumber asked for never came.
Okay 5.0
Cons: They charged an additional $25 for parking and $50 incidental fee which we weree unaware ofuntil we checked in.
Okay 5.0
Pros: the breakfast food was vomitus! The sausage meat was not for human consumption. No whole milk yogarts or milk all skim ( so no natural vitamin A and D) Lowest possible doughnuts , everlasting full of chemicals
Cons: Over priced for quality, Bedspreads used by previous guests- I called ahead for fresh laundered linens and they assured me of this-Liars- plus front desk gal just assigned a room without following those notes
Good 7.0
Pros: Location and breakfast
Cons: Staff not very helpful. Floors were dirty.
Poor 1.0
Pros: Perfect location
Cons: Unfortunately, the electricity went out, including WiFi & heat, at around 8pm and did not come on until around midnight. Very upsetting since I was preparing for a meeting. The hotel only refunded $25 parking fee!
Good 7.1
Pros: Close to DCA (10 minutes) via hotel shuttle.
Cons: - Location not pedestrian friendly. Reaching Metro and local restaurants requires crossing busy four lane Jeff Davis Highway. - Room shown wear and was in need of an update
Excellent 9.7
Pros: Clean room and good location to Metro
Cons: No business center or printer available.
Excellent 10.0
Pros: Free hot breakfast, airport shuttle, friendly staff clean room, friendly staff and convenient location.
Cons: Parking fee, lifeguard at pool
Excellent 10.0
Pros: - Close to the subway station - their shuttle runs very frequently - friendly staff - FREE BREAKFAST!
Cons: None
Good 7.0
Pros: Great customer service!
Cons: Bed Bugs😕, but the staff handled the situation very well
Good 7.0
Pros: The staff was friendly and very helpful. It was great to have an early check-in for our room. I love that it was close to the airport and we could take a hotel shuttle.
Cons: N0 A/C in hallways. Pay extra to park in the garage. I thought we had free parking. Free breakfast is great but our flight left very early so we could not take advantage of this hotel experience. Need to improve on breakfast travel bags. Skip water.
Good 6.0
Pros: Staff was friendly and helpful. The room was very clean.
Cons: Breakfast was cold,no place to sit.Room view was of roof and wall.
Good 7.0
Pros: Location to downtown DC and metro
Cons: Toilet was loose and water ran constantly and made a whistling sound. I did alert the staff.
Good 6.0
Pros: The location was very close to Ronald Reagan International Airport. It was easy to get to.
Cons: Paying for parking was not a plus. There were a limited number of parking places. Additionally, there was very little room to unload bags out front. The breakfast area was very crowded and not the cleanest. Staff had a hard time keeping up.
Good 7.0
Pros: The staff was always very nice. We requested extra towels the first day and had the requested towels everyday of our stay without asking again. Even at the best 5 star hotels this request can be a challenge! The free internet worked well.
Okay 5.1
Cons: The personel is not very friendly, they did not help much with some issues we had.
Excellent 8.0
Pros: We liked the waffles! the staff was friendly and accommodating. the location was close to everything we wanted to see.
Cons: Housekeeping kept knocking on the door while our baby was sleeping to see if we had checked out earlier than our checkout time. Just make sure you put the do not disturb sign out!
Excellent 8.5
Pros: We stayed here for 3 nights. The location is great and a quick walk to the metro. Nice and clean hotel with nice staff. The price was just right.
Excellent 10.0
Pros: We loved the friendly staff, awesome breakfast and cookies! Such a money saver for us to have such a great breakfast provided. The rooms were spacious and great for our family.
Excellent 10.0
Pros: Enjoyed the proximity to the restaurants and the Crystal City metro stop. There were lots of families staying there. That was nice. The place had a good vibe. Parking was $17, which was cheaper than at the Westin Crystal City. And internet and breakfast were included, something the Westin didn't do.
Cons: I wish it was even closer to the metro. But that would make it farther from the row of restaurants on 23rd St South. Hmmm...tradeoffs. I wish it was 10 bucks cheaper. I wish there were more breakfast options. But breakfast wasn't limited or bad at all.
Good 7.4
Pros: People who worked there were very nice. They represented the company very well. I appreciated the breakfast. It was wonderful. I appreciated my proximity to the metro.
Cons: Lighting in the bathroom was terrible.
Excellent 10.0
Pros: Everything was great with this hotel. The metro is 2 blocks away and Crystal City is not nearly as crowded as staying in DC and much safer. The staff setup a great breakfast every morning and the parking was reasonably priced compared to parking in DC. A stress free hotel to stay at while on vacation. Will definitely be back!
Cons: no complaints
Excellent 9.7
Pros: I would definitely stay here again. The close proximity to the metro can't be beat. The beds were so comfortable. The breakfast was awesome and more than expected. The shuttle was easy, quick and friendly service. All staff that we encountered were helpful. The area is close to many restaurants as well.
Cons: The one negative was not having an in room safe which is usually so common in a hotel.
Excellent 10.0
Pros: The rooms were clean, and there was always hot water with good water pressure when showering. The complimentary breakfast was fantastic- every day was different, but there were always hot items such as eggs, potatoes, biscuits and gravy, etc. There was an assortment of breads, bagels, and cereals as well as a waffle maker, fruit, and oatmeal. Yogurt and juices were available every day. The Crystal City metro station was a 5 minute walk away, so that made it very convenient to hop on the blue line to all the major tourist attraction. The hotel was very quiet in the evenings- our room was very close to the elevators but we never heard anyone in the hall at night. The free airport shuttle was wonderful. We would highly suggest this hotel.
Hampton Inn & Suites Reagan National Airport - Crystal City - Arlington
Rated no. 11
8.4
Excellent 8.4
Based on 703 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
7.3
Location
8.9
Overall
7.4
Overall 8.3 Excellent
Based on 679 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
7.3
Location
8.9
Overall
7.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.0
Facilities
7.1
Location
9.2
Overall
6.8
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.9
Cleanliness
7.3
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.6
Cleanliness
8.0
Comfort
8.3
Facilities
7.6
Location
8.5
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
7.6
Cleanliness
9.0
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.5

Excellent 8.0
Pros: The Staff Was Friendly and Professional. The Shuttle Took Us Around to Nearby Restaurants and Picked Us Up. The Food in the Hotel Restaurant Was Delicious and Our Waiter Tavaris Was Great!
Cons: I Didn't Like That I Had to Pay $25 Daily to Park.
Excellent 8.0
Pros: Location was great. Room was very nice - but there was a problem with the shower. Bar/restaurant looked "impressive" tho I didnt have opportunity to try. Staff was efficient and helpful.
Cons: Shower in room did not work and shower handle actually fell off. Parking, which cost extra, was located in a separate area adjacent to hotel that was not secured by hotel; a posted sign specifically indicated hotel was (more or less) not responsible for security of location.
Excellent 10.0
Pros: The manager is very sweet an staff members.
Cons: The only problem was that we had a 2:00pm checkout an the housekeeper knocked on the the at 8:45am. Then came back to knock 2 times after that.
Excellent 9.0
Pros: It was immaculate, looked brand new. Within walking distance to some cool restaurants and bars
Excellent 10.0
Pros: Everything! Clean, efficient, near airport.
Cons: Met or surpassed my expectations.
Excellent 9.0
Pros: We had no luggage the staff gave me toothbrush toothpaste comb everything I needed for the night. Give me directions to several restaurants and drug stores in the area very helpful.
Cons: No breakfast . Shower, restroom, sleep, and breakfast. We were not provided any breakfast. Very disappointed that¿s one of the 4 main things a hotel should provide. We stayed at the Hilton Embassy in Washington The 3 night before with all these basic
Excellent 10.0
Pros: Overall experience
Cons: Wish the restaurant was open.
Excellent 8.0
Pros: Updates and appliances
Cons: The shower was like a bath. Clogged and when they came to fix it they left it he bath nasty. No other room to put me in.
Excellent 8.0
Pros: Easy access and parking.staff were really nice
Cons: No
Excellent 10.0
Pros: Location, cleanliness, bed and pillows.
Excellent 10.0
Pros: The staff was excellent and the room!!!
Excellent 10.0
Pros: Excellent
Cons: Excellent hotel
Poor 1.0
Pros: I was able to get out.
Cons: Bed that burned skin. Aerial pollution, asbestos? Fiberglass? Electrocuting bed. Health department needs to inspect all the hoteks. Unfortunate so many hotels dont allow their customers to get any sleep.
Excellent 9.2
Superb after sales service from manager, Efren. I forgot a document when we left but he helped me recover it by scanning and emailing it to me. He didn't require me to fedex it. Hotel offered free Bfast, but didn't change menu for our entire 3 day stay. Ulk. They offer free shuttle to any location within 1 mile, including nearby mall and airport.
Okay 5.0
Pros: location
Cons: small rooms smaller bathrooms
Mediocre 2.0
Pros: This hotel was a Nice clean hotel. The AC was broken and that led to issues. It shared a shuttle to Ronald Reagan airport. However there were issues. The staff was not very helpful resolving the AC issue.
Cons: The AC in my room was not functioning properly. I checked in it was 71 degrees. Two hours later it was 73 and rising. It was cooler in the hallway. I let staff know. They jerked me around for more than 2 hours before switching my room.
Excellent 10.0
Pros: The location to all the modes of travel and the area has shops in walking distance.
Good 7.0
Pros: The location was very close to the metro
Cons: Nothing .
Good 7.0
Pros: Location.
Cons: Bit difficult to determine entrance to hotel, both auto and walk in.
Good 6.0
Cons: Shuttle bus from airport took 1/2 hour to get there.
Good 6.0
Pros: Convenient location
Cons: I was charged for parking a car at the hotel, when I did not do so. Did not appreciate the charge on my credit card.
Good 6.0
Pros: Quick walk to the metro was great. Room nice and quite.
Cons: Parking garage key stop working twice room key stopped once. Had to return to lobby each time. Also on Wed site it advertised free breakfast and it's not. Lastly the pillows on the bed smelled. Staff quickly replaced them.
Excellent 10.0
Pros: Just loved the way everyone worked together for the customers....from Mek at the bar to guest services, everyone was just great. I would definitely stay again on my next trip. Really helps being so close to the airport......
Cons: No pool, I was really surprised that there was no pool, I guess i should have checked just kind of assumed they would have one. Also had to walk to the hampton in for tylenol, not a huge deal.....oh one last thing no room service, that threw me off but with uber eats I just ordered out....I would think you would want to capture every dollar possible.
Good 7.0
Pros: The staff are really helpful and very friendly. My plans got changed a little bit and needed to extend my stay but was too late and all rooms are booked. The staff took time trying to find me another spot nearby or at another Hilton.
Cons: The bath tub was not working at all. The bed sheets were dated and old.
Excellent 10.0
Pros: Friendly staff with great comfort and great service including hospitality: Johnnique and the other new young lady working alongside her on 5/12.
Excellent 10.0
Pros: It was very clean and well managed. No complaints.
Cons: Seems like another shuttle should be available. And perhaps continental breakfast.
Good 6.0
Pros: Close to Metro Rail Public Transportation.
Cons: Had one night where a loud party was going on in the middle of the night. Had to call house desk several times to do something.
Excellent 8.2
Pros: Free shuttle to and from airport. Nice rooms. Micro and fridge in room plus coffee machine. Furniture comfortable. Room was clean and well maintained. Staff was helpful.
Cons: $14 breakfast was a joke. Same waffle maker and packaged bagels you would find at less expensive hotels. Only extra was omelets, which I did not have. Went across the street and got a much better breakfast for about half the price. Lousy way to gouge customers.
Good 6.0
Pros: The hotel was clean and decently priced.
Cons: Our TV was not functional, the fridge was dirty and overall the decor of the place was bizarre.
Okay 5.1
Pros: The room was nice, clean and decent size for the price.
Cons: The staff was not knowledgeable about the area or events. So could not assist guests. They gave different information on their shuttle services. They were unable to give guest answers or suggestions on places in the area.
Okay 5.7
Pros: The staff was friendly and the location served our purpose
Cons: We were staying because we ran a marathon in the area. We were looking for somewhere we could get a good night sleep and a hot shower; however we were not able to get any hot water for a shower. The morning of the race I was forced to take a cold shower, while my friend refused to take a cold shower. This was very frustrating as we expect, at a minimum, we would be able to shower.
Poor 1.0
Pros: The hotel was undergoing a massive rennovation. I liked nothing about it.
Cons: Massive amounts of construction dust, no food or beverage services available, long elevator wait time due to construction crew use, inconvenient entrance and exit due to construction. I would have NEVER stayed here if I knew there was construction.
Good 6.0
Pros: I like most that the room had a microwave oven, mini refrigerator, bathroom was updated with and outstanding showers and the bed was beyond comfortable; overall the room was very modern in style. Due to the hotel construction, our garage parking was free.
Cons: The hotel was under construction, walls & lobby area was plain jane; no place to sit while waiting to check in or out. The most frustration part was that the hotel had no large logo or illuminating sign to find, it did not stick out like most in the area
Good 6.0
Pros: Location, very close to the airport and metro to the city.
Cons: The hotel was under the renovation and like a mess. We lived on the 2nd floor and there was a bad renovation smell even inside the room. Not very polite staff. One airport shuttle driver was extremely impolite. Found hair on pillows. 2.5 star at most.
Mediocre 2.0
Pros: The location is great! It Is walking distance to much of the Crystal City shops. The airport is five minutes away.
Cons: The hotel is the need construction. Stay away. It will be nice when finished, but currently to get a sofa you have to walk down the street two block to the 7-11. The lobby is a mess and the business office is gone.
Okay 5.0
Cons: Under construction, smells like paint, no lobby, treated like a criminal
Good 6.5
Pros: Staff was great
Cons: Extensive construction going. Will be nice when complete.
Mediocre 2.0
Pros: Nothing
Cons: Hotel is construction site. No restaurant, bar, breakfast. This hotel should not be open. Newly renovated room to Hilton Garden Inn standards looked like a child had painted and grouted the bathroom. Internet did not work. ComPete rip off.
Good 6.2
Pros: Renovated rooms were pretty nice. Modern decor. 2 free water bottles and coffee maker. TV's and cable service were good. Bed was comfortable.
Cons: The entire lobby was under construction and I had no idea until I arrived. Had to use a small hallway entrance and wind my way to a small temporary lobby. Lot of construction noise, but mostly during the day. Access in and out of hotel was cumbersome. Hallways and doors are noisy. Not sure if it is the gap under door or lack of insulation in walls, but I woke up to the noise of many doors in the halls slamming shut. Airport shuttle driver was very unpleasant. If you don't like your job, find something else to do. He pitched a fit when a guest was trying to pull in to the entrance, which blocked him from existing the entrance (not the exit like he should). claimed he couldn't reverse out of the way.
Mediocre 2.0
Pros: Only the location near the airport.
Cons: Hotel was under renovation, and very difficult to access the temporary lobby and hall way dusty. They said the rooms had already been renovated, but tub in room was marked and unable to access shower we had stayed there two years ago, but will not ret
Mediocre 3.0
Pros: Nicely remodeled rooms
Cons: If your room is anywhere close to the elevator you can forget about sleeping. I'm a heavy sleeper and I didn't sleep a wink because my room was near the elevator and is sounds like a construction truck each time it passes the floor.
Poor 1.0
Pros: Location
Cons: Van to hotel was dirty, hotel was under construction and you still show this as a 3 1/2 star hotel, at best it is a two star. How can you show a hotel as a 3 1/2 star when there is no bar or no food and you can't sleep in with construction.
Okay 5.4
Cons: This hotel is under construction and they did not tell us about it until we arrived. I was also awoken at 11pm by concierge asking me if I was staying in the room. They responded that they accidentally double booked my room.
Good 7.0
Pros: The location of the hotel is great. Realizing that it services the airport it's still very ideally located for other things as well.
Cons: Renovation is important but the look of the hotel while undergoing those renovations was not pleasant.
Mediocre 3.0
Pros: Leaving.
Cons: Noisy, door had 1 inch gap under it, traffic noise was loud, construction noisy, no coffee, no restaurant, t.v. remote only works on and off. To change channels you must leave the channel you were watching. Refund should be in order.
Poor 1.0
Cons: The hotel is under construction and they gave me two rooms directly in the construction zone with the noise and so on without even informing me of that. They had no soda machines, sometimes the card to get in the hotel after hours didn't work.
Okay 5.0
Pros: good location for sightseeing
Cons: Half of the hotel was under renovation. Service was atrocious. Requested a hairdryer three or more times over two days before going directly to front counter to demand it.
Okay 5.1
Cons: The noise, the first room wasn't acceptable, requested room change then desk agent didn't complete request so the handicapped room wasn't avail when we returned from our day out. we had to wait for the housekeeper to be finshed, for the room to be ready so we took all our luggage out of the room only to have to move it to a different room that wasn't reserved as requested. the hotel policy is to hold 50 dollars per day for incidentals. not 50 dollars per stay. subsequently 3 days over drafted my account!!!! at check out I was told the hold would take 3 to 5 days to release. that sucks. I wont use a booking service again. to many rules. I will book directly and cut the terms in half that are required. the few bucks I saved wasn't worth the hassel in the end.
Poor 1.0
Pros: Closeness to metro
Cons: It was dirty, with renovations, room not clean by maid in timely manner, I had to go seek her out one afternoon at 3pm. The shuttle driver was rude on arrival at airport. The van was almost full when he picked my party of 8 and stated not coming back.
Mediocre 3.0
Pros: The new rooms were so comfertable.
Cons: A staff member told another guest he had to call the manager to fix a problem and it would take a while to get a hold of her. She was standing in the hallway.
Poor 1.0
Pros: The Crystal City location was excellent for commuting to DC and shopping and restaurant service was convenient. The porter was very kind and professional when taking our bags and arranging for a shuttle back to the airport.
Cons: The hotel was under construction which we did not know about until we arrived there. Being a married couple, we had asked for a king size bed for ourselves and my sister and we received rooms with two double beds. The manager and staff were rude.
Okay 4.0
Pros: Disappointed in the cleanliness of the room. The bathroom was not fully cleaned. The check in staff was professional; we were ignored when trying to check out.
Cons: The parking area was small.
Okay 5.0
Pros: the location for where I needed to go and quick access to the airport
Cons: hotel was under construction which no one indicated when placing reservations. being awaken with nail guns and hammering. plus dust in the air from the work. had to call hotel just to find out how to drive in for check in.
Poor 1.0
Cons: The Radison is normally a good hotel but not on this particular night: had to wait an hour for the van to pick up at the airport (would've taken a cab had I known- they kept saying it was in the way). And then the low battery started randomly chirping
Good 7.1
Pros: Location near airport was good. My husband had surgery at Johns Hopkins. Problem we just got to sleep and the smoke detector battery was bad and it started chirping every few seconds. They came and took it out. Called and woke us up at 7:30 to replace it. Upset because we had planned to sleep in.
Cons: See above
Mediocre 3.0
Pros: Not a great hotel. Been to many better Radissons. They screwed up my reservation. I think they charged me twice. Need to check my bank statemets when I get home.
Cons: Not a great place to stay.
Okay 4.0
Pros: Location
Cons: Under construction, pool closed,services non existent
Poor 1.0
Pros: Nothing.
Cons: They would NOT allow a change in my reservation or refund the charge on my credit card.
Mediocre 3.0
Pros: It had elevators, a bed, a bathroom, and lights.
Cons: The hotel was under construction and it was very difficult to even bring luggage into the lobby. There was no space available to drive to unload luggage from an adjacent driving area. The parking garage was a block away. The construction was very loud
Okay 4.0
Pros: Close to metro line, restaurants and shopping
Cons: Ongoing construction and renovation.
Okay 5.0
Pros: Location was close to metro and airport. Staff were very friendly and accomodating. Bathrooms were clean and bright.
Cons: Hotel was dated and undergoing major renovations. I'm sure this hotel will live up to all expectations when all the renovations are completed.
Okay 4.0
Pros: Location in crystal city and free parking to make up for construction
Cons: Construction and outdated facility
Okay 5.4
Cons: Tried calling for over half an hour for the shuttle and the front desk never answered. My spouse tried to call from the room and no answer. My daughter went down to the desk and no one was there. Another guest had to holler to get the clerks attention from a back room. Desk clerk had adittude when I asked about the phones when I finally arrived.
Okay 5.1
Pros: The room service breakfast was good and front desk, bar and housekeeping staff were mostly friendly. Location is close enough to Crystal City that you can access the restaurants there easily by foot or the roads to DC by car.
Cons: The first room we were given had someone's stuff in it still, which might have been a good thing, given that they are doing construction the hotel and the constant noise from that activity down the hall would have been a nightmare. After moving people and bags to the new room, all was ok until that night, when the thin walls meant that we were party to the neighbor's speakerphone call until 10:30PM. At 4:10AM that morning, a weird beeping woke everyone in the room up. I was told by the front desk that it was probably the smoke alarm battery and given instructions for how to remove the battery (which I did and left in front of the television for replacement by the hotel the following day -- that battery was still sitting in front of the television when we checked out). The room a/c was strong, but in that uncomfortably cold way that you find in roadside motels, so we used it sparingly. The bathroom was ok, but the shower wasn't super hot and the shower curtain hangs so close (more or less touching) the toilet, that it was a bit gross.
Good 7.4
Pros: Beds were crazy comfortable, and the room was cozy and nice. No huge problems with the quality of room. Bathroom was nice and renovated. Nothing to write home about, but good comfortable beds.
Cons: Beds were comfortable but were made very horribly. No mirrors outside of bathroom. Front desk made us go downstairs to get extra necessities? And then they didn't give us everything we needed. Not professional at all. Should have included breakfast. Shuttle service sucked, we waited for 30 min for ours.
Good 6.0
Pros: Very clean. Very comfortable beds. Good price for the area.
Cons: They gave us a single bed room for four people and were out of double bed rooms. We had booked a two bed room, but two of us ended up on cots. The hot water heater wasn't working our first night so we all had to take cold showers.
Excellent 9.1
Pros: It was a great location for seeing DC and super close to the Metro. Our room was spacious and the bed was pure marshmallow fluff!
Cons: Breakfast should be included as there wasn't much around as far as restaurants goes, except for the Dunkin' Donuts in the Metro station. Also our floor was half under construction which we didn't know about until we arrived.
Excellent 8.2
Pros: Great beds and pillows!
Cons: A little noisy.
Excellent 8.8
Pros: The hotel was convenient to the Metro and Crystal City Shops. The room was clean and very comfortable. The TV must have been at least 40+ inches! Would definitely stay here again.
Cons: The view from our window as of the A/C system on the lower room. But, it didn't bother us at all.
Excellent 10.0
Pros: Staying in Crystal City is a great choice when visiting DC. Hotel and parking rates are much more reasonable. The hotel was clean, great room, and Metro into DC close by. So I'm very pleased and will be back for sure.
Cons: The beds were comfy, nice bathroom, microwave and fridge available. Also has free wifi.
Good 7.6
Pros: Hotel was clean and well cared for. Easy location to get in and out of DC.
Cons: Shuttle to the airport was problematic. They didn't know where he was, then he arrived and left immediately without anyone knowing when he'd be back. But the biggest problem was he couldn't be bothered to drop us at our airline. We were left at the arrivals area, 2 floors and a long walk from the airline check-in, with four bags to carry. For an airport hotel, I would expect to be able to get to the airport quickly, easily, predictably, and of course, at my airline.
Good 6.6
Pros: Reasonable price compared to other hotels in the area, complimentary bottled water, ice
Cons: Swimming pool not available at all times
Excellent 8.6
Pros: Great helpful staff
Good 7.6
Pros: Location was our main priority. 2 blocks from Crystal City Metro. Room was good, suite, bathroom was really tiny. King bed backed against elevator. Fortunately it quieted down by midnight. .. or else we were exhausted. Only outside pool. WARNING: parking is $20/night. Not $10 that the booking site says.
Cons: Parking is $20 a night!
Hilton Garden Inn Reagan National Airport - Arlington
Rated no. 12
8.3
Excellent 8.3
Based on 679 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.7
Location
8.9
Overall
8.8
Overall 8.2 Excellent
Based on 1,226 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.7
Location
8.9
Overall
8.8
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.2
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.6
Location
9.1
Overall
8.6
Cleanliness
8.8
Comfort
8.7
Location
8.9
Overall
9.0
Services
8.4
Cleanliness
8.7
Comfort
8.2
Location
8.6
Services
8.2
Staff
8.3
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.7
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
7.6
Staff
8.1

Excellent 10.0
Pros: Close to Arlington Cemetery and the Metro so I was able to travel easily. Room fine for one person. Might have been harder for two.
Excellent 10.0
Cons: Fire Alarm sent off at ~7:10 AM for a cold wake up.
Excellent 10.0
The location, value is one of the best in Crystal City in my opinion.
Excellent 10.0
Pros: The location, and staff great. Restaurant can be challenge and not attractive, with limitted choice, too noisy too.
Cons: Food here was not great. I do not know why breakfast is not included, in such a business attractive location. People come there to do tours and meetings. They would not have time to go looking or worrying about breakfast
Excellent 8.0
Pros: The location is excellent, I like the fact they are greener than other hotel chains. Clean and comfortable room
Cons: They charge $30 daily for parking, no microwave in the room and no complimentary breakfast
Excellent 10.0
Pros: The price
Cons: None
Excellent 10.0
Pros: The location was PERFECT!!!
Cons: I have nothing negative to say about this hotel.
Excellent 9.0
Pros: All the things you expect from a 3-4 star hotel and a good location.
Cons: The hotel was overbooked the night we arrived so we ended up sleeping on a foldout sofa. That said, the front desk staff provided us with other benefits (free parking and breakfast) and they were pleasant and professional.
Good 7.0
Pros: Location was good but the breakfast could have been hot.
Cons: The breakfast.
Good 6.0
Pros: Bar/restaurant, location, and cleanliness of room. staff was nice and helpful
Cons: walls so thin you could hear your neighbors flush and gastro problems. talking in hallway of any kind sounded so loud like it was in your own room. Has a pool but it's outside and closed most months of the year. For a king bed it seemed a bit short.
Okay 5.0
Pros: Starbucks
Cons: Small spiders on the bed and the cleaning is not good
Excellent 10.0
Pros: The location of this hotel to the city is amazing! The excellent customer service!
Cons: No fridge in the rooms!
Good 7.0
Pros: Was ok for 2 days If asked, staff was helpful to provide answers
Cons: - No washer / dryer !! - No menu, maps etc provided during check in - just one small soap in the bathroom - room size small
Excellent 9.0
Pros: Great location, excellent value
Cons: The Internet is crap. It shuts off every 20 minutes so you have re-login.
Excellent 10.0
Pros: Great location, close to the airport and metro
Cons: Nothing
Okay 5.0
Pros: It¿s close to pentagon mall, it has starbucks and a shuttle to reagen airport
Cons: Far away from tyson shopping center, the room was ok not as expected
Good 7.0
Pros: The proximity to Regan National makes this an ideal hotel. They also offer long term parking and a free shuttle to Regan.
Cons: Bathroom was really small!!
Mediocre 2.0
Pros: Nothing
Cons: The shuttle driver drove right by me the first time and didn¿t apologize after waiting another 40 minutes (hour total). Just rolled her eyes and didn¿t help with luggage. My room was dirty- hair in the sink and floor and a dirty towel on the bar. Aw
Good 6.0
Pros: staff&location
Cons: Were wasn't or very seldom soap, tea, shampoo
Good 7.0
Pros: Location.
Cons: Shower didn¿t drain. Shower curtain should have been replaced.
Okay 5.0
Pros: Convenience
Cons: They always assign you rooms.by an elevator amd get snippy ejem you ask for a dofferemt location (noisy for airline crew) and TV always loose and wobbly lime its going to fall from the housing. NOT CROWNE QUALITY I'M USED TO.
Excellent 9.6
I had a clean, comfortable, and spacious room. I enjoyed being on a high floor. There's free overnight street parking outfront - you just have to start paying the meters at 8 or 9am. There's a nice walking trail near the hotel. It's also walkable to other shops/restaurants. And there's a Starbucks above the lobby.
Mediocre 2.0
Pros: easy street parking
Cons: I left the room for 20 minutes and when I returned, housekeeping had already torn it apart and became to turn it over. check out time was at noon, this happened at 10:15. the front desk told me "you can tell them to leave" - unacceptable
Okay 5.0
Cons: There was not enough soup, no lotion at all and the tv channals were not good. The parking was not free at all and no breakfast.
Okay 5.0
Pros: Paid extra so that we can enjoy the pool. But guess what? Pool was closed.
Cons: Service
Okay 4.0
Pros: Proximity to airport
Cons: Airport shuttle quit running 5 min prior to me calling and refused to pick up. Dirty room. Lobby personnel were argumentative and not helpful when dealing with complaints.
Okay 5.0
Pros: Location, shuttle service, value
Cons: The front desk staff when I call to ask for something he reply in rude way
Good 7.0
Pros: Very clean, friendly stuff. The bar was nice
Cons: There is no parking, they charge $30
Good 6.0
Pros: The room was comfortable and well equipped. Loved my stay other then the bedbugs bites I noticed when I left after 2 nights.
Cons: I got several insects bites looks like bedbugs bites (got the pictures).
Mediocre 3.0
Pros: Location
Cons: Shower curtain too small (leaks water), tv was down for a whole day, very outdated, fridge did not keep cold, no pen or paper in room, cheap toilet paper, poor lighting, old window curtains. Overall this hotel is horrible compared to the star
Mediocre 3.0
Pros: The staff was friendly and helpful
Cons: Room was not clean, which is even more ridiculous during a pandemic. no good parking on the street, overpriced hotel parking
Good 6.0
Pros: Clean and friendly service
Cons: $30 per day for self service parking is a bit excessive.
Poor 1.0
Pros: Good local
Cons: No good food at all
Good 7.0
Pros: Staff
Cons: Room and facilities look tired. Pool was closed.
Good 6.0
Pros: Location Convenience of shuttle Pay on arrival
Cons: Towels not soft enough No elevator
Okay 5.0
Pros: We took 3 rooms but only one had two beds we are very disappointed because the other two rooms didn¿t have a bed
Cons: I don¿t know understand why they provide us with one room with two beds but the other two rooms did not have any bed
Okay 5.0
Cons: Paying the same price as the room upon arrival which was not advertised on the site at purchase. Parking was $30 but I was charged $50
Okay 4.0
Pros: Good location
Cons: The room was not clean.
Mediocre 2.0
Pros: Staff was nice but other then that it was a mess. I stayed in a sleep in the night before that was muck cleaner
Cons: Dirty, mold, walls and ceiling needed attention. $30 additional.to park, zero excess. No breakfast. Rooms.were overall dirty
Mediocre 3.0
Pros: Staff was nice.
Cons: The bathroom had obviously not been cleaned. There was hair all over the floor and the towels. After getting out of the shower & reaching for a bath towel a razor fell out of the towel. Ended up drying off with a hand towel as it was the only one w/o hair
Mediocre 3.0
Pros: I didn¿t like anything about this hotel. Coming from Philadelphia I feel as though I was let down. I got here Friday and I definitely left Saturday morning and found something better for my family for the remainder of our stay.
Cons: I did not like that you have to pay 30 dollars a night for parking. And I also did not like that they don¿t offer a free breakfast. That¿s 17 dollars for adults and 12 for kids. This was all a huge turnoff for me. Never again. I¿ll stay somewhere
Okay 4.0
Pros: Room and cleanliness
Cons: When we ask for tv not working they say call IT help, and when we say tv switching off by it self. They didn¿t let me finish, they just say maintenance is coming, 25min we call again. He say let me seat and see if it switch off. We told him it¿s ok.
Excellent 9.2
We just spent the night since our flight was canceled late and left very early. Despite the rooms are a bit outdated they are extremely clean, which is what matters the most to us. The front desk person was very kind. We had free shuttle from and to the airport. Good value for money and for our purpose was perfect.
Excellent 9.2
My home, sweet home
Excellent 9.6
Thank you
Excellent 9.6
I would rate it 8/10. Was hoping for the parking to come included with the room so that was a bummer. Staff was really friendly that they even let us check in early before our check in time so that was really appreciated. Had no issues with the room. Pretty cool they had a Starbucks and a tavern in the hotel!
Mediocre 2.0
Pros: Bathroom.
Cons: Deposit was not refunded.
Poor 1.0
Pros: Nothing!
Cons: You must pay $20 night to park in the garage, the room was not clean! There was evidence of marijuana on the floor of the room. Also, the room was extremely small, you can barely close the bathroom door because it also is VERY small. Needs updating!
Mediocre 2.0
Pros: Location
Cons: The rooms were clean but it smelled like anti roach spray. The smell was awful. The staff tried to change the room but every room smelled horrible. The parking was expensive.
Poor 1.0
Pros: Good behavior of staff and more flexibility
Cons: most things
Poor 1.0
Pros: nothing
Cons: The toilet was broken the tub was dirty and someone left cigar buds in the room {Blunts) the first room they gave us smelled like cigarettes the next room was even worse. We couldn't even use the bathroom because the toilet was broken.
Mediocre 3.0
Pros: The staff was great. But the morning rep brushed it off after asking about the situation.
Cons: The fact that was no remote control, no toilet paper, and that we had to change rooms because there was a heroin needle inside the folding couch bed. My 2yr old grandson was playing on it.
Poor 1.0
Pros: Location
Cons: Staff rude. Room was hot and not properly clean. When u told about it the staff was rude. Will never stay again. Then they took a deposit and haven’t returned yet.
Poor 1.0
Pros: Stuff and location
Cons: I got bite by bed bags
Poor 1.0
Pros: Location
Cons: I was woken up at 3:45 am by a the guests in the adjacent room screaming, yelling and bouncing off the walls. This continued to approximately 4:30 when I finally called the front desk to complain.
Poor 1.0
Cons: Dirty and we did not like the hidden fees
Poor 1.0
Pros: Nothing.
Cons: The parking lot $40!!.
Excellent 10.0
Staff was friendly. Virginia Lorenzo was really helpful in check-in process and guided well. Ask for her and she will be really helpful.
Excellent 8.8
Pros: Bed, room, Starbucks, parking.
Cons: Too noisy - I could hear every conversation walking down the hallway, even a detailed phone call next door at 10:30pm and exterior noise. Probably the worst hotel in this regard I’ve ever stayed at. Thankfully I was tired, but I ran the air and put a sleep noise on my phone.
Excellent 10.0
Pros: I liked to room and the cleaning service. The airport shuttle is extremely useful. The surroundings of the hotel are nice and the metro is close by so getting to D.C. was super easy.
Cons: The restaurant hours were a little inconvenient but the restaurants around the hotel made it ok.
Poor 1.0
Pros: Just the location
Cons: Receptionist tried to charge me extra for a standard room.
Excellent 10.0
Pros: Clean, friendly staff, fancy, and free airport shuttle. Liked it better than St. Gregory Hotel.
Excellent 8.0
Pros: Close to metro and fashion mall.
Cons: Canteen was a bit pricey but expected for snacks and drinks.
Excellent 9.1
Pros: The linens were clean and overall pleasurable stay
Cons: Some of decor is very out of date. The ceiling has the stippled look and it feels very 90s. Simple and cheap fix would change the entire ambiance of the rooms
Okay 5.1
Pros: our room was clean - comfortable bed - nice shower - our room had two TV's and a pullout sofa bed.
Cons: i ordered breakfast - 2 items to be taken back to my room for me and my spouse. i received the wrong order - I came back and they were very hospitable - apologized and allowed me to keep the wrong order and offered to make the correct order. Which was very nice of them but the quality of the food was very very poor. I ordered an omelet and sausage gravy & biscuits. The sausage gravy was as if someone used flower and bacon fat to made a sauce and then added bits of meat - it was not good at all. The biscuits so to speak were stale slider buns grilled. Burned actually. I understand that a hotel restaurant is most likely going to charge more but I expect that the quality of the food to be better than what was presented. Also - I found it surprising that in a suite with 2 TVs there was no mini refrigerator. Also - there is a "Starbucks" in the mezzanine level of this hotel. The Starbucks was not very well stocked and I have a dispute on the charges on my card. My order came to $25 and some change. However as I am looking over my online banking charges - it states I was charged $30 and change. I purposely did not tip on my card because I put cash in the tip jar. It appears as though I was charged an additional $5 on top of my order for tip. I am not pleased with the amenities of this hotel and would certainly pay more elsewhere to avoid the things I encountered this past weekend.
Excellent 9.6
Pros: The pool was so nice to have after a busy day of touring. The food in the pub was very good and extremely reasonably priced. We actually ate there every night. The availability of Starbucks on sight was great. We were able to chose between there and the restaurant for breakfast. The staff was extremely accommodating and we were able to take the shuttle to the metro on a rainy day as well as to church.
Crowne Plaza Crystal City-Washington, D.C., An Ihg Hotel - Arlington
Rated no. 13
8.2
Excellent 8.2
Based on 1,226 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Food
6.5
Location
8.7
Overall 7.8 Good
Based on 874 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.3
Food
6.5
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Staff
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.4
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.3
Location
8.7
Overall
10.0
Services
7.8
Cleanliness
8.3
Comfort
8.7
Facilities
6.5
Food
6.5
Location
8.9
Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.4
Cleanliness
8.2
Comfort
8.2
Location
8.6
Services
7.7
Staff
8.3

Excellent 10.0
Pros: location to DCA. Staff was friendly. Offered a military discount.
Cons: everything was nice.
Poor 1.0
Cons: I was flat-out lied to! I wanted to get my refund that management agreed to, and never got it! Just say we're not giving you a refund, and I could have gone about my business. This sucks!
Poor 1.0
Pros: location
Cons: $28 hidden fee for parking
Excellent 9.0
Pros: Location
Cons: Well at the time of my arrival the hotel told me a van was on the way and they were using a crown hotel van which didn¿t show up. Found out once I got there they didn¿t have a van driver during that period until after 5pm. Just had to get myself the
Excellent 10.0
Pros: Guest Services and cleanliness of entire hotel.
Cons: Only 2 towels per room
Excellent 8.0
Pros: We had a good check-in with our rental car and a good transfer to the hotel. We had a very good bar meal at the hotel restaurant
Cons: Breakfast was quite expensive! It was good.
Good 6.0
Pros: absolutely nothing
Cons: shuttle stops before airlines finish arrivals, staff not friendly breakfast expensive air condition didn’t work staff rude about making change charged $50 just in case you decided to buy some of their 7/11 snack foods
Okay 5.0
Pros: Location
Cons: Staff was unprofessional
Excellent 10.0
Pros: Location and airport shutttle
Cons: No
Good 7.0
Pros: Location was perfect for what I needed. Airport shuttle was fairly easy (not necessarily quick for pick up but still fine). View was pretty with the leaves changing.
Cons: The room was clean but there were issues pointing to age and lack of care. Smoke detector was dangling. Wallpaper was peeling by the window. No book of info about the hotel amenities or nearby area.
Excellent 8.0
Pros: The location to Reagan Airport and metro rails.
Cons: The coffee maker in the room did not work. The night light in the bathroom did not work.
Excellent 10.0
Enjoyed staying in this hotel. Good location and friendly staff.
Excellent 10.0
Pros: The treatment was very good
Cons: Shuttle to the train station
Excellent 8.0
Pros: Proximity to Washington DC
Cons: Outdated electronics Pricey parking rate
Excellent 10.0
Pros: Its very convenient to the airport which is why I stayed. Staff was very friendly and answered all of my questions.
Excellent 10.0
Cons: For having break fast
Excellent 10.0
Cons: The shuttle does not take you anywhere within a mile radius like the website says. They solely go to the airport and back. However, they will let you take the shuttle to the airport anytime to get on the airport metro stop.
Excellent 9.0
Pros: Staff
Cons: Convenience there was an overwhelming smell as soon as in the parking garage all the way up to the room floor JUST SICKENING SMELL
Poor 1.0
Pros: Nothing
Cons: Elevators didn't work Room dirty
Poor 1.0
Pros: Painfully inadequate! I sought help from the 'cleaning person' on the floor; I reached out to the front desk and sought help from the Supervisor (with dreadlocks). They all promised but did absolutely nothing.-- well, I was asked to come down for soap
Cons: I stayed 100 days in Crystal City this year, including . I generally do not respond to surveys. This time was shocking to me and I am not easily affected. I asked for the Manager's name, and I may reach out to her.
Okay 5.0
Pros: Location
Cons: Checked in and room was not ready. I had to go back downstairs to get a new room.
Poor 1.0
Pros: The locations
Cons: Our room had bed bugs!!!!! The staff didn't even seem surprised when I went down at 2:00 AM to tell them and to get a new room.
Mediocre 2.0
Pros: Close to airport
Cons: When we arrived, the room hadn't been cleaned from the previous people who used it. The bed and pillows still had mascara on them and a mystery stain that I'm not sure what it was. We also found hair (not just head hair) all over the sheets and towels.
Okay 4.0
Pros: The only thing I liked about this hotel was the comfortability of the bed and that¿s it. Also liked somewhat of the view that wasn¿t bad.
Cons: A lot of things I didn¿t like about this hotel! The fact they had a security guard at night who sat on the couch on his phone and ate snacks. Also the concierge tried to make me pay for another room. And pay to park in a dirty garage. Cleaning ¿Â
Good 7.0
Cons: Air conditioning unit was malfunctioning, room was warmer than desired.
Good 7.0
Pros: The staff is wonderful!!!!!
Cons: Over my 8 month stay, one time the parking garage smelled like death
Mediocre 2.0
Pros: LOVED THE STAFF except over night desk clerk was very rude.(dark skin older gentleman)
Cons: Way too many maintenance issues
Mediocre 3.0
Pros: The shower
Cons: The loud air conditioner and bed
Okay 4.0
Cons: carpet tattered. .....dark room not a 3.5 star hotel... not even close....
Okay 4.0
Pros: I really appreciated the ease of check in and check out. Pricing seemed reasonable for the area.
Cons: The elevators were having constant problems, I got stuck inside the elevator twice and had to press the emergency button to speak to the attendant.There was a woman walking in the lobby without shoes with a big gash on her face.
Okay 4.0
Pros: Everything was fine until I went to take a shower. No water at all. Not even a drop of water.
Good 7.0
Pros: I am a clean freak person, beside a clean bed sheet and pillow case, I pay attention to detail on bathroom. The toilet wasn¿t clean at all.
Cons: For a 9 days Visit, I stayed at Holiday Inn 3X, one that caught me to like the most is the one located ( I don¿t remember the location LOL ) but 3-4 hours to Niagara Falls. They are very clean as what they Motto compare to other location.
Good 7.0
Pros: Manager
Cons: The check in process , took two hours. A lot of issues with, your app also.
Good 7.0
Pros: Accessible
Good 6.0
Pros: Location. Location was convenient for Lyft rides, metro accessible (12 min nice easy walk) and convenience store 6 min walk away.
Cons: Cleanliness doesn't seem to be there top priority. It met the need, but I probably won't choose them again. I like to feel cozy in my Hotel because it's where I have to feehome away from home. My room needed to be vacuumed the trash can had cigarette ashe
Poor 1.0
Pros: The price and location
Cons: Several things the sheets had stains and had to request cleaning more then once. The tub was clogged requested attention but never got addressed. The staff was not attentive to request/complaints.
Excellent 9.6
Unfortunately there is not option to reserve for more than one night
Excellent 9.6
Thank you cause you are there
Excellent 8.8
Very comfortable stay with close access to DC/Northern Virginia cities.
Mediocre 2.0
Pros: Convenient location.
Cons: Rowdy parking lot had no security cameras, wallpapers on walls were peeling. The website lists parking as $15 a night but we were charged 24 and the host on duty was quite rude about it. Room was not cleaned thoroughly (found a french fry).
Good 7.0
Pros: Location & price
Cons: At the First young staff try to give me a room which no one accept it .when I complain he said no available any room .till tomorrow a nice staff change my room In general by my experience most staff go with their personal attitude. I do traveling alot .
Good 7.0
Pros: Clean, decently updated rooms with comfy beds
Cons: Over a longer stay, housekeeping and amenity replenishment is non-existent unless specifically requested at the front desk for each applicable day
Poor 1.0
Pros: HORRIBLE nothing.
Cons: The Front desk supervisor was obnoxiously rude and refused to send towels and soap to my room. Holiday Inn is a horrible hotel chain / franchise. Holiday Inn does not care about their customers experience overall.
Okay 4.0
Pros: I liked the location and bed was nice
Cons: The lack of info of what¿s available /that your using crowne replays vans instead of the green van gross soap in bathroom why don¿t the products match?And the burning smell from heater when called office they were not concerned and offered extrA bl
Okay 4.0
Pros: Location
Cons: Room.was not what i was expecting... broken desk in the room. Did not like.that breakfast not included.
Good 6.0
Pros: Great stay. Everything was good.
Cons: The $20 per night parking fee seemed unnecessary and petty. Also my room was not serviced one time my entire stay. Thought it was because of Covid but I saw the housekeeping staff out there when I would leave each day. It¿s a small hassle but enough t
Poor 1.0
Pros: Nothing
Cons: Nothing work, no hot water, the phone was not working and room was not clean
Okay 5.0
Pros: Location.
Cons: Definitely not a 3.5 star level. Especially in terms of cleanliness and amenities!!
Poor 1.0
Pros: it was a little dirty
Cons: we found used underwear on the floor. behind the television. they put us in a different room which i thought was kind,i would have expected a free night stay. Covid is upon us and that¿s what we get. used underwear.
Poor 1.0
Pros: Location
Cons: Sullen, rude and apathetic staff
Mediocre 2.4
This hotel is lower than a roach motel!! Dirty! One elevator working! Phone not working!
Poor 1.0
Pros: My Vibe stay there yeah I still got my money to cancel on Me
Okay 5.0
Cons: Hotel is due for a refresh. Location not as convenient to transportation and services as nearby peers.
Mediocre 3.0
Pros: The location was convenient.
Cons: The door lock did not work. No key was needed to enter the room. I informed hotel staff of this situation on three separate occasions. Each time I was informed that maintenance would be there shortly to fix the lock. It was never addressed.
Mediocre 3.0
Pros: The location and price
Cons: The hotel wasn't well shocked had to ask for Alot of stuff that should have been in the room.The housekeeper that I interacted with on check out was very ahow and rude walked in my room with knocking and will never stay here ever again
Mediocre 3.0
Pros: Nothing
Cons: Parking fee. Lack of breakfast. No regular creamers or lids for coffee. Room only had one regular coffee pod. Bathroom extremely small. Not very clean.
Mediocre 2.0
Pros: Location
Cons: Costumer service and room was dirty smell smoke and change room light fixtures wasn’t working and was dirty room as well.
Mediocre 2.0
Pros: Beds were comfortable
Cons: Everything else.They charged $50 per night for incidentals. No shuttle to nearby venues. Rooms had NO coffeemaker, microwave, ice bucket, cups, or wash cloths. When we requested these essentials, we were told to come get them ourselves from the front desk
Mediocre 2.0
Pros: Allowed me to clean my own room. Safety precautions!
Cons: No breakfast , no microwave in rooms they remove them no ice bucket, had to ask for remote controller for tv. No room service.
Good 7.9
clean and easy to find. Staff is polite
Excellent 8.2
Pros: Very comfortable bed
Cons: Size of the room- too small!
Good 7.3
Pros: fitness room was nice. besides the toilet the room was nice and kept.
Cons: hair that wasn't mine on toilet. on the phone and the shuttle driver asking for 'a little something for driver'
Holiday Inn National Airport/Crystal City - Arlington
Rated no. 14
7.8
Good 7.8
Based on 874 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Facilities
7.1
Location
8.5
Overall
7.0
Overall 7.3 Good
Based on 220 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
7.1
Location
8.5
Overall
7.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.9
Comfort
7.7
Location
8.5
Services
7.1
Staff
7.8
Cleanliness
8.0
Comfort
6.6
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
8.5
Comfort
7.8
Location
8.9
Services
7.4
Staff
8.0
Cleanliness
8.5
Comfort
8.1
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Facilities
7.7
Location
8.3
Overall
7.4
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.8
Staff
8.7

Okay 5.0
Pros: location
Cons: breakfast not being included
Excellent 10.0
Pros: I enjoyed the cleanliness and excellent Customer Service
Cons: No complaints.
Excellent 9.0
Pros: The room was great
Okay 5.0
Cons: No towels, no shampoo, toilet seat was loose, a used coffee pod was still in the coffee pot
Excellent 10.0
Pros: Comfortable and clean.
Cons: N/A
Okay 5.0
Pros: Hotels need to update their amenities
Cons: Old fashioned hotel very basic
Excellent 8.0
Pros: The area was nice a lot of stores and places to eat in walking distance
Cons: There is no microwave in the room and the refrigerator was so small I couldn’t put anything in it
Excellent 8.0
Pros: Some great restaurants not too far a walk, short walk to the Crystal City metro station.
Cons: all was good
Excellent 10.0
Pros: Everything else that was on site, security which made me feel a little at ease!
Cons: Well the rentavation that was going on, but other than that loved it!
Excellent 9.0
Pros: Location, within walking distance to Metro station. Reception staff were very friendly and helpful.
Cons: Room was on the small side. A/C was noisy.
Poor 1.0
Pros: nothing
Cons: the filters in the room HVAC unit were filthy! The plumbing fixtures needed maintenance. The room smelled stale. The refrigerator was too small to be functional. The room was poorly furnished. The manager was surly and unhelpful.
Mediocre 2.0
Pros: Room was comfortable.
Cons: Check in process was less than desirable. Staff could not locate reservation and were not helpful in solving the problem. Customer service was not typical of the Hilton brand. Overall, I would not recommend this location.
Okay 4.0
Pros: location to airport
Cons: 1st room we were in smelled and locks to adjoining room were broken. 2nd room we ended up in A/C was very loud, bathroom door had to lift and slam to close, the toilet tank wouldn't consistently refill & no bath fan. Had to park on street or would pay $35
Good 7.0
Pros: The location was perfect for my needs. We walked easily to restaurants and city transportation.
Cons: The view from the room. Larger trash cans in the room. Cheaper parking rate.
Excellent 10.0
Pros: Nice hotel with restaurant/bar/coffee shop. Great location close to airport, metro, many restaurants/bars and trail for running/walking.
Good 6.0
Cons: Shuttle refused to take us to the metro indicating he had a pickup. Everyone has to wait to be picked up. My drop off destination would have been less that 3 minutes. It was 90 degrees that day - VERY DISAPPOINTED.....¿¿¿¿¿¿¿¿
Okay 5.0
Pros: Location
Cons: Hot room maid me pay for my breakfast that was included in the room.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: The Location
Cons: parking garage
Poor 1.0
Cons: You need to update the address on your website. Not only did I arrive at the location that you have posted on my itinerary, it was INCORRECT and 45 minutes away from the CORRECT location. This was a major inconvenience and extremely dangerous for us.
Excellent 10.0
Pros: I enjoyed everything. The room was perfect. The employees were great.
Excellent 8.0
Pros: Felt like it was a safe environment. You had to have a key card for entry in elevator
Cons: You have to pay for parking
Good 6.0
Pros: Location and very clean rooms!!
Cons: Staff was less than friendly. People skills lacking. Staff was very transactional and mechanical!!
Excellent 10.0
Pros: Good location,clean,professional stuff
Cons: No
Okay 4.0
Pros: Location and price. Starbucks-snacks in lobby.
Cons: Extremely dated, noisy, cars back up trying to get in garage.
Okay 5.0
Pros: The price obtained in the reservation.
Cons: The staff that attended the front desk, when I arrived, was very rude. Moreover, I think it was bordering on the non-importism that we are there.
Excellent 10.0
Pros: Large, clean room. Comfortable bed.
Good 6.0
Pros: location
Cons: parking cost out of line with others we have used
Mediocre 3.0
Pros: Location is close to the Airport.
Cons: Hotel is old. Staff are not welcoming or helpful, especially in the lobby bar. There were homeless people in the lobby being disruptive. Parking is a challenge and the overall hotel is old and tired.
Excellent 8.2
Pros: Room was clean, checking in was speedy. Location was great and close to the metro and there is an underground shopping district that provides a walk way to the metro. Good restaurants near hotel.
Cons: Parking was 35$ a day! That’s a little steep. There was no complimentary breakfast. Rooms need a microwave or Aleast one accessible in the hotel.
Excellent 10.0
Pros: Location courtesy shuttle service.
Cons: No
Good 7.0
Cons: The high priced overnight parking.there was a Halloween party that night and it was noise in the hall for hours because of the time having went back.i had to call the front desk for security and after security left the noise continued.the staff didnt
Good 6.0
Pros: Nothing - just average for the price
Cons: Always get a handicap room at this hotel...wish that would be clear up front. Always have to call an Uber because there not enough room in shuttle
Good 6.0
Pros: Location
Cons: King Bed was 2 twin box springs without additional top mattress
Good 6.0
Pros: Location. Clean.
Cons: $34 per night parking. Bed was hard. Loud noises from water pipe. Could hear doors slam and outside traffic and foot traffic.
Excellent 8.0
Pros: Location
Good 6.0
Cons: Lamp doesn''t work. Nobody came to fix it after calling to reception.
Poor 1.0
Pros: I did not like the fact that they wanted to charge me 34.00 to park in the garage for 8 hours. I was very very upset about this I thought the parking was included in a 3.5 star hotel
Cons: I did not like the fact that they wanted to charge me 34.00 to park in the garage for 8 hours. I was very very upset about this I thought the parking was included in a 3.5 star hotel
Excellent 10.0
Pros: It was clean!! It was in a good location. It was nice and safe. Safety is an issue when traveling with children. I was well pleased with it overall.
Cons: I did not like the parking situation. The parking attendant told my husband there was no parking even after I had paid for 24 hr parking. My husband ran around for an 1hr. And after he found a parking spot they told us that there was parking at the hotel
Okay 5.0
Pros: That I could get there by walking from a Metro Station.
Cons: Parking was $34/night. I decided not to rent a car because of that. They would only give me an extra 30 min as a late check-out.
Good 7.0
Pros: Very comfortable bed, great shower, nice toiletries, & polite staff.
Cons: $34 parking charge per day. No breakfast options at Starbucks cafe at 8:30 on a Sunday morning. The $14.95 breakfast at the restaurant seemed a bit pricey for basic breakfast items.
Good 7.0
Pros: Location to airport and the free transportation was great
Cons: I reported a clogged bathtub after the first night of my stay. The front desk clerk said they'd take care of it but the next morning the tub was still clogged.
Okay 4.0
Pros: The room was comfortable and had the necessary items for an overnight stay. The waitress noticed I didn't eat my dinner because it had alot of grease and replaced it with another meal
Cons: It was noisy in the hall untill late night and the food was cooked with alot of grease.
Mediocre 2.0
Pros: Room was quiet, had a nice TV in it.
Cons: The shower had only scalding hot water. No matter where it was turned, scalding water, even on cold.
Okay 4.0
Pros: The Lobby and Plaza levels were very nice. Clean and new looking. Catered food was acceptable, but average.
Cons: Yes, first they did not have my room, wanted to doen grade me for same price. Then they found a room. It had a broken fridge, dresser, phone, and AC, as well as peeling wallpaper. Second room was as old, but the AC worked. Not worth the price paid.
Okay 4.0
Pros: Location was great. Easy access to D.C. metro Crystal City station.
Cons: Price was high for what you got. No breakfast unless you paid more. WiFi access was difficult to maintain. Cold running water on my first morning.
Okay 4.0
Cons: The room was in poor shape. The ceiling had big cracks in it from a prior water problem. We were put on a floor with a highschool band which was not quiet. For the money, it was not a good deal. Would not stay here again
Okay 5.0
Pros: The location was ideal.
Cons: Upon arrival they told there was construction and we would have some power outages on Monday morning. what they didn't tell us is we wouldn't have hot water an only one elevator for a full hotel. Walked 8 flights of stairs with luggage.. Not happy.
Mediocre 2.0
Pros: The location was within walking distance to the Pentagon and Pentagon City, for our shopping, dining and then the race we were there to see.
Cons: Website said the construction would not disrupt your stay. Well we check in and get a room right next to all the construction that began the next morning at 8 A.M. with our 6 month old baby and we all was woken up. On top of that the room we first checked
Poor 1.0
Pros: Nothing
Cons: After waiting for items to be fixed had to go to the front desk b/c nobody ever showed. Rooms didn't have wash cloths. Service members were rude. The guy brought hand towels and I told him that's not what I wanted he told me they were bigger & to use them
Mediocre 2.0
Pros: Nothing.
Cons: Rude employees! loud street noise, hallways, and ongoing party could be heard from our room. A light blinking above our bed that could not be covered or turned off. Fire alarm at 1 am led to evacuation but the employees stayed inside and offered no direction or help to us. Complaints and questions to employees led to raised voices (theirs) and no solutions or help. I will never stay here again.
Okay 4.0
Pros: Ventillation system was horrible. The AC/Heat needs major upgrade
Cons: -No room service/dine in -Heat system doesn't work properly -Gave me allergies
Good 6.8
Pros: bed - very comfortable! lobby location by airport and Crystal City
Cons: -tiny, tiny, tiny bathroom -booked a room w/2 beds, but only got 1 bed & over 3 night stay, change was never made -staff wasn't helpful, just polite, but couldn't solve issues -no HH points assigned b/c room was book through Orbitz (who knew)
Excellent 8.3
Pros: I was barely there, so I can't say much.
Cons: Once again, I was barely there. I only came back to my room to sleep.
Hilton Crystal City at Washington Reagan National Airport - Arlington
Rated no. 15
7.3
Good 7.3
Based on 220 reviews
Details
Reviews

FAQs when booking a hotel near Reagan Washington National Airport

How much is a cheap hotel near Reagan Washington National Airport?

How much is a cheap hotel near Reagan Washington National Airport for tonight?

How much is a cheap hotel near Reagan Washington National Airport for this weekend?

How can I find hotels near Reagan Washington National Airport?

Where to stay in Washington?

Our map will help you find the perfect place to stay close to Reagan Washington National Airport by showing you the exact location of each hotel.