Overview

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Hotel Helgoland

Kieler Straße 173-177, 22525 Hamburg, Hamburg, Germany
+49 40 857 001

$102+

Overall guest ratings

7.2/10 Good
based on 539 reviews

Review highlights

  • 9.0
  • 8.4
  • 4.0
  • 3.4

Good to know

  • Close to public transport

Nearby

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    About

    Hotel Helgoland puts you within a 10-minute drive of Hagenbeck Zoo and St. Michaelis Church. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with LED TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 539 reviews
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.3 "Good value."
    • 7.9 "Tasty food."
    • 7.4 "Good location."
      7.9 "Great parking, according to 79%."
      7.0 "Near to public transport, according to 70%."
      9.7 "97% thought parking was inexpensive."
      7.5 "City centre within easy reach, said 75%."
    • 4.0 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      2.0 "80% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
      1.3 "87% found problems with the furniture."
    • 3.4 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      3.0 "70% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      3.9 "Air conditioning was criticized by 61%."
    • 2.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 253 reviews
    • 9.1 "Excellent breakfast."
    • 8.4 "Good value."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.5 "Good location."
      7.8 "Great parking, according to 78%."
      9.6 "96% thought parking was inexpensive."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 4.5 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."
      1.9 "81% said rooms were small."
    • 3.7 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      3.3 "67% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      4.0 "Air conditioning was criticized by 60%."
    • 2.1 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 53 reviews
    • 8.7 "Breakfast is good."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.6 "Good location."
    • 3.8 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.2 Good
    based on 231 reviews
    • 9.3 "Excellent breakfast."
    • 8.6 "Good value."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 7.2 "Good location."
      7.7 "Great parking, according to 77%."
      9.7 "97% thought parking was inexpensive."
      7.2 "City centre within easy reach, said 72%."
    • 4.2 "Rooms are not good."
      1.8 "82% thought they were poorly maintained."
      2.9 "71% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.0 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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