Flights to Hamburg

Cons: Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO.

Pros: Great seats and efficient service all round.

Pros: Average flight

Cons: Seats on this aircraft have very upright seats. Not very comfy

Pros: Service was excellent!

Pros: The friendliness of the crew

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Cons: Late departure. Rush to connect.

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Co pilot chat

Cons: Couldn’t sleep - seat didn’t recline properly

Pros: Great pilots and communication. Good boarding and gate crew.

Cons: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Cons: The crew/attendants were very efficient and listens to the passengers. They went the extra mile to accommodate.

Pros: Boarding process was very quick.

Cons: Some sort of entertainment. There was nothing.

Pros: The seats were very spacious and we were fed on the flight!

Cons: In flight entertainment.

Cons: Better time management.

Cons: The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals

Pros: The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight.

Cons: At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light.

Cons: Less single use plastic on the flight

Pros: The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great.

Cons: My seat did not recline, but I told a flight attendant and I was able to get a better seat.

Cons: Having back up/extra meals for people with dietary requirements as they may not have been able to request them.

Pros: Crew was amazing, food delicious, seats comfortable

Cons: Nothing