Flights to Hamburg

Pros: Excellent crew support for traveling with a wheelchair.

Cons: Food and entertainment.

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Cons: Plugs to charge devices

Cons: Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Cons: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Pros: All went right namely the seats but the luggage condition is the worst

Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Cons: Flight was delayed

Pros: On time! Great service.

Cons: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

Pros: At checkin I had a problem with trying to get my luggage checked to the place it needed to go. The 'rules' did not allow for what I needed. The girl worked for literally one hour so that I didn't then need to go through customs/immig twice in hong kong. Service onboard could not have been better.

Cons: not anything. was a great experience.

Pros: Smooth take off and duration in air, and the most seamless landing I have ever experience.

Cons: Have sufficient blanks and headsets. I had head set but there were not compatible with port.

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!