Overview

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Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

$104+

Overall guest ratings

7.3/10 Good
based on 2,744 reviews

Review highlights

  • 9.0
  • 8.3
  • 4.8
  • 4.1

Good to know

  • Clean rooms
  • Great reception
  • Close to public transport

Nearby

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    About

    This hotel offers a convenient location across from the Hamburg Museum, about 3 blocks from the Reeperbahn, and 0.4 km (0.2 mi) from St. Michaelis Church. The Rathausmarkt is 1.3 km (0.8 mi) away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 2,744 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.4 "City centre within easy reach, said 94%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
      8.7 "87% thought parking was inexpensive."
      8.6 "86% thought it was easy to get to the train station."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
    • 8.0 "Breakfast is good."
    • 6.9 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      3.9 "61% said the bathroom was dirty."
      4.8 "For 52%, the rooms looked old."
      1.1 "89% had problems with the shower."
      4.4 "56% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
      3.0 "70% didn't like the balcony."
    • 4.1 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.8 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.0 "90% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.3 Good
    based on 1,618 reviews
    • 9.2 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.7 "87% thought parking was inexpensive."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were small."
      3.4 "66% complained about the bathroom."
      4.8 "For 52%, the rooms looked old."
      3.7 "63% said the bathroom was dirty."
      2.4 "76% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
    • 4.1 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
    • 4.0 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
      3.0 "70% criticized the plain hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 548 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.7 "Near to public transport, according to 97%."
      8.6 "86% thought parking was inexpensive."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 6.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
      4.8 "For 52%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
    • 3.8 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
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    Overall rating

    6.7 Good
    based on 109 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
      8.3 "83% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.5 "High value."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.1 "69% said rooms were small."
    • 4.2 "Not very comfortable."
      4.9 "51% thought it was too noisy."
      3.1 "69% said rooms were small."
    • 3.9 "Vibe wasn't good."
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    Overall rating

    7.3 Good
    based on 466 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.5 "City centre within easy reach, said 95%."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.2 "58% complained about the bathroom."
      4.2 "58% said the bathroom was dirty."
      4.5 "For 55%, the rooms looked old."
      2.4 "76% thought they were poorly maintained."
      3.0 "70% thought the tv was sub-standard."
    • 4.3 "Not very comfortable."
      2.7 "73% said rooms were small."
    • 3.9 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    • 2.5 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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