Overview

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Artisan Boutique Hotel
Top City Hotel

24 Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
+84 439 289 896

$43+

Overall guest ratings

8.3/10 Excellent
based on 574 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.2
  • 6.0

Good to know

  • Comfortable beds
  • Nice balcony
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Artisan Boutique Hotel offers an airport shuttle (available 24 hours) for VND 396000 per vehicle one way. Guests can indulge in spa services, and Sunrise Restaurant serves breakfast. A bar/lounge and a terrace are other highlights, and rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free babysitting/child care services
    • Free Internet
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 574 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Food is to die for."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
    • 8.3 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 7.7 "Good breakfast."
    • 6.0 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
      5.8 "Only 58% thought the air conditioning was adequate."
      6.3 "63% said the view was so-so."
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    Overall rating

    8.4 Excellent
    based on 390 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
    • 9.2 "Food is to die for."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.5 "Very good internet connection."
      8.5 "85% said the wifi quality was great."
    • 7.9 "Good breakfast."
    • 5.8 "Vibe was decent."
    • 5.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
      5.9 "Only 59% thought the air conditioning was adequate."
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    Overall rating

    8.2 Excellent
    based on 74 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.9 "Average cleanliness."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.4 "Average amenities."

    Overall rating

    8.2 Excellent
    based on 109 reviews
    • 9.7 "Terrific location."
    • 9.4 "Food is to die for."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 5.9 "Rooms are ok."
    • 5.8 "Vibe was decent."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Nice balcony"
    "Friendly service"
    data provided by TrustYou

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