Overview

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The Palmy Hotel And Spa
Best Restaurants & Bars

Number 04, Bao Khanh Lane, Hanoi 70000, Vietnam
+84 438 286 622

$55+

Overall guest ratings

8.7/10 Excellent
based on 1,537 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.7
  • 6.5

Good to know

  • Comfortable beds
  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, The Palmy Hotel & Spa offers an airport shuttle (available 24 hours) for USD 28 per vehicle one-way. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and grab a bite to eat at Palmy Hotel SpaRestaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer LCD TVs and DVD players.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child pool
    • Coffee shop
    • Safe
    • Airport shuttle
    • Terrace/Patio
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 1,537 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      9.6 "City centre within easy reach, said 96%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      7.5 "Housekeeping was great, according to 75%."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.0 "For 60%, terrace was good enough."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Only 51% found the balcony ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.5 "Sufficient wellness & sports facilities."
    • 2.9 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 1,060 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 6.7 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.3 "Only 53% found the balcony ok."
      5.6 "Only 56% thought the furniture was functional."
      6.6 "Only 66% said the rooms were modern."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.4 "Breakfast is mediocre."
    • 2.8 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 169 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.5 "Good vibe."
      7.8 "78% enjoyed the friendly atmosphere."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."

    Overall rating

    8.6 Excellent
    based on 307 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Sufficient wellness & sports facilities."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Only 51% found the balcony ok."
    • 2.5 "Disappointing internet connection."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou
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