Overview

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Hotel zum Pfalzgrafen

Kettengasse 21, 69117 Heidelberg, Baden-Wurttemberg, Germany
+49 6221 53 610

$76+

Overall guest ratings

7.3/10 Good
based on 1,296 reviews

Review highlights

  • 8.9
  • 8.7
  • 4.9
  • 4.3

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    Amenities

    • Internet
    • No smoking
    • Express check out
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,296 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "78% liked the proximity to shopping."
      8.0 "Near to public transport, according to 80%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 6.9 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.8 "Disappointing food."
      2.0 "80% found the side dishes unedible."
    • 3.5 "Not very comfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      2.0 "80% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
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    Overall rating

    7.1 Good
    based on 790 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.6 "Disappointing food."
      1.6 "84% found the side dishes unedible."
    • 3.5 "Not very comfortable."
      0.7 "93% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 3.1 "Awful rooms."
      4.8 "52% said rooms were dirty."
      0.7 "93% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
      0.5 "Air conditioning was criticized by 95%."
    • 2.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 272 reviews
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.3 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
      1.9 "81% said rooms were small."
      0.7 "93% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.7 "53% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 3.8 "Disappointing food."
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    Overall rating

    7.3 Good
    based on 233 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      0.9 "91% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.8 "Awful rooms."
      0.9 "91% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% found problems with the furniture."
    • 2.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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