Overview

Prices are in Australian Dollars. close

Hotel zum Pfalzgrafen

Kettengasse 21, 69117 Heidelberg, Baden-Wurttemberg, Germany
+49 6221 53 610

$103+

Overall guest ratings

7.5/10 Good
based on 1,321 reviews

Review highlights

  • 9.0
  • 8.8
  • 3.9
  • 3.7

Good to know

  • Near city centre

Nearby

    show all

    Amenities

    • Internet
    • No smoking
    • Express check out
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,321 reviews
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
      8.8 "Near to public transport, according to 88%."
    • 6.8 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 3.9 "Disappointing food."
      1.9 "81% found the side dishes unedible."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      1.4 "86% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      3.9 "Air conditioning was criticized by 61%."
      2.9 "71% thought the tv was sub-standard."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.2 Good
    based on 805 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.8 "Disappointing food."
      1.9 "81% found the side dishes unedible."
    • 3.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.2 "Awful rooms."
      0.9 "91% said rooms were small."
      2.4 "76% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      2.5 "75% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
      1.7 "83% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 303 reviews
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
    • 3.9 "Disappointing food."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
    • 3.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 211 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.1 "Good breakfast."
    • 5.3 "Average cleanliness."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 3.2 "Awful rooms."
      1.2 "88% said rooms were small."
      4.9 "51% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Map

    Map