Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 713 523 8448

$119+

Overall guest ratings

7.5/10 Good
based on 3,106 reviews

Review highlights

  • 8.1
  • 7.6
  • 5.5
  • 5.5

Good to know

  • Friendly service

Nearby

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child pool
    • Terrace/Patio
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 3,106 reviews
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.3 "83% were impressed by the valet service."
      9.0 "90% found the restaurant service to be one of the best."
      8.6 "86% said the recreation staff was great."
    • 7.6 "Good location."
      9.3 "Easily accessible by car, said 93%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 7.1 "Good breakfast."
    • 6.7 "Food is average."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
      6.3 "Only 63% thought the pool was clean."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      6.8 "68% thought the minibar was ok."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
    • 3.6 "Pool is below average."
    • 3.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    based on 993 reviews
    • 7.7 "Good location."
      9.0 "90% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.0 "Food is average."
    • 5.5 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Internet is average."
    • 5.0 "Rooms are ok."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      3.2 "68% were unsatisfied with the kitchenette."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
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    Overall rating

    7.6 Good
    based on 993 reviews
    • 8.2 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
    • 7.1 "Good location."
      9.2 "Easily accessible by car, said 92%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good breakfast."
    • 6.9 "Bar is ok."
    • 6.6 "Food is average."
    • 5.9 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.0 "Average cleanliness."
      5.0 "50% thought the cleanliness of the hotel was average."
      2.1 "79% said the bathroom was dirty."
    • 3.8 "Pool is below average."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 683 reviews
    • 7.8 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good location."
      9.3 "Easily accessible by car, said 93%."
      8.9 "89% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 6.6 "Food is average."
    • 5.4 "Internet is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.1 "Pool is below average."
    • 3.8 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    based on 434 reviews
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.2 "Good location."
      9.4 "Easily accessible by car, said 94%."
    • 6.9 "Average value."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.8 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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