Overview

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Crowne Plaza Indianapolis-Dwtn-Union Stn
Best Designer Vibe

123 West Louisiana Street, Indianapolis, IN 46225, United States
+1 317 631 2221

$203+

Overall guest ratings

8.5/10 Excellent
based on 823 reviews

Review highlights

  • 9.1
  • 8.8
  • 6.3
  • 6.2

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Unique Among Hotels in Downtown Indianapolis Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting. With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred Place to Meet. The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses. Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel. Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 823 reviews
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
      7.0 "70% enjoyed the lobby entrance."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.6 "Location is great."
      9.3 "93% enjoyed the restaurants & bars nearby."
      9.2 "92% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      7.0 "70% enjoyed the lobby entrance."
    • 6.4 "Food is average."
    • 6.3 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 6.2 "Bar is ok."
    • 4.0 "Value below average."
      1.3 "The price was too high for 87%."
    • 4.0 "Internet is poor."
      1.4 "86% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      4.3 "57% said rooms were small."
      1.1 "89% criticized the small bathroom."
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    Overall rating

    8.7 Excellent
    based on 386 reviews
    • 9.1 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.5 "Location is great."
      9.4 "94% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 5.9 "Pool is mediocre."
    • 5.3 "Rooms are ok."
    • 4.1 "Value below average."
    • 3.4 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.7 "73% thought it was too noisy."
      4.6 "54% didn't like the uncomfortable beds."
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    Overall rating

    8.4 Excellent
    based on 246 reviews
    • 8.9 "Vibe was good."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.8 "Pool is mediocre."
    • 6.1 "Food is average."
    • 5.7 "Rooms are ok."
    • 3.7 "Value below average."
    • 3.4 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    based on 106 reviews
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 8.4 "Location is great."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
    • 3.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    based on 82 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 5.6 "Rooms are ok."
    • 3.9 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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