Guest reviews
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All reviews
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Couples
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Overall rating
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9.6 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to shopping ." 9.5 "95%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 7.1 "71% thoughtparking was inexpensive ." -
9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 7.5 "75% found therestaurant service to be one of the best ." 10.0 "Housekeeping was great , according to 100%." -
8.6 "Breakfast is good."7.3 "73% were
happy with the price of the breakfast ." -
8.3 "Amenities are good."8.4 "84% thought the
building was wonderful ." 9.5 "95% thought thearchitecture was beautiful ." 8.3 "83% said thefacilities were very new ." -
6.8 "Rooms are ok."5.9 "For 59%,
maintenance was acceptable ." 5.0 "Only 50% thought theshower was ok ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
6.4 "Internet is average."
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5.7 "Average comfort."6.5 "For only 65%, the
noise level was all right ." -
5.0 "Sufficient wellness & sports facilities."
Overall rating
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9.5 "World class service."9.6 "96% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 7.7 "77% found therestaurant service to be one of the best ." 10.0 "Housekeeping was great , according to 100%." -
9.5 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 9.4 "94%liked the proximity to shopping ." -
8.5 "Breakfast is good."7.5 "75% were
happy with the price of the breakfast ." -
7.5 "Nice rooms."7.6 "76% were
happy with the bathroom ." 8.0 "80% said thebeds were comfortable ." 8.8 "88% appreciated themodern rooms ." 8.1 "81% thought theview was good ." 7.8 "78%enjoyed the furniture ." -
6.2 "Internet is average."
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5.9 "Average comfort."6.8 "For only 68%, the
noise level was all right ."
Overall rating
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9.6 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
8.7 "Breakfast is good."
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6.6 "Rooms are ok."
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5.7 "Average comfort."
Overall rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
9.6 "Terrific location."
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8.8 "Breakfast is good."
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6.8 "Rooms are ok."5.8 "For 58%,
maintenance was acceptable ." -
6.3 "Internet is average."5.4 "54% thought the
wifi quality was ok ." -
5.8 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
I cannot say enough good things about this hotel! It is ideally located in the heart of Innsbruck! You are surrounded by restaurants and shops galore! The staff was exceptional. The room was exceptional. Really, I can't wait to come back!
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9.7review from
Very, very friendly stuff. The hotel is in the heart of Innsbruck's Old Town with many attractions, restaurants, and cafes in about 5-7 minute walk. The air was too dry.
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5.0review from
The location is perfect, except of the parking problem. Nice renovation, romantic and comfortable Too expensive and no internet connection, no slippers etc, no boiler (for tee or coffee), which are common and standard for this kind of 4star expensive hotel.Parking problem.
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7.3review from
Very nice hotel, perfect situation in the old town. Friendly staff, good food in the restaurant and a nice clean room.
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7.0review from
Perfect location to see the old city, make shopping, relax..to enjoy the weekend! Our room had a good size and had even a whirlpool..very clean and comfortable!
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8.0review from
we loved the location- perfect for exploring the village. We also enjoyed the warm ambience of the room and dining areas.Please write at least 15 words We could have used a closet or area to place or luggage.
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7.7review from
The hotel staff was very friendly and knowledgable regarding the area with respect to what to see, best way to get there, best time of day to go, etc. Hotel was clean and restaurant food was tasty. When we arrived we couldn't figure out how to get to the hotel because that street is not open for car traffic from 10:30am to 6pm. We should have called ahead to find out about parking. We parked in a nearby garage and walked to the hotel. We found out later that hotel guests are allowed to drive up to the hotel to unload the car then must go park in a parking garage about 2 blocks away for the duration of your stay.
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6.4review from
the hotel staff, the hotel's location, the hotel's restaurant
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8.0review from
In beautiful old city of Innsbruck. Excellent hotel in nice environment. Worth paying for "superior room" as very spacious. Even romantic!
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6.4review from
Friendly young staff
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8.0review from
It is a very charming and historic inn. We appreciated the sense of history that was reflected in the hotel brochure, the walls, restaurants, and even in the plaque outside the hotel. Wonderful central location in the old town, a stone's throw away from the Inn River, and expansive views of the mountains.
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5.6review from
Ideal location, within steps of the major sights. The reception lady was very nice and helpful. Breakfast didn't have scrambled eggs or croissants. Waiter at dinner was in a hurry to get rid of us, not very good service there. Carpark is about 5 min walk away, but this wasn't a problem for us.
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10.0review from
I cannot say enough good things about this hotel! It is ideally located in the heart of Innsbruck! You are surrounded by restaurants and shops galore! The staff was exceptional. The room was exceptional. Really, I can't wait to come back!
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9.7review from
Very, very friendly stuff. The hotel is in the heart of Innsbruck's Old Town with many attractions, restaurants, and cafes in about 5-7 minute walk. The air was too dry.
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8.0review from
we loved the location- perfect for exploring the village. We also enjoyed the warm ambience of the room and dining areas.Please write at least 15 words We could have used a closet or area to place or luggage.
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8.0review from
In beautiful old city of Innsbruck. Excellent hotel in nice environment. Worth paying for "superior room" as very spacious. Even romantic!
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8.0review from
It is a very charming and historic inn. We appreciated the sense of history that was reflected in the hotel brochure, the walls, restaurants, and even in the plaque outside the hotel. Wonderful central location in the old town, a stone's throw away from the Inn River, and expansive views of the mountains.
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7.3review from
Very nice hotel, perfect situation in the old town. Friendly staff, good food in the restaurant and a nice clean room.
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7.0review from
Perfect location to see the old city, make shopping, relax..to enjoy the weekend! Our room had a good size and had even a whirlpool..very clean and comfortable!
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7.7review from
The hotel staff was very friendly and knowledgable regarding the area with respect to what to see, best way to get there, best time of day to go, etc. Hotel was clean and restaurant food was tasty. When we arrived we couldn't figure out how to get to the hotel because that street is not open for car traffic from 10:30am to 6pm. We should have called ahead to find out about parking. We parked in a nearby garage and walked to the hotel. We found out later that hotel guests are allowed to drive up to the hotel to unload the car then must go park in a parking garage about 2 blocks away for the duration of your stay.
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5.0review from
The location is perfect, except of the parking problem. Nice renovation, romantic and comfortable Too expensive and no internet connection, no slippers etc, no boiler (for tee or coffee), which are common and standard for this kind of 4star expensive hotel.Parking problem.
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6.4review from
the hotel staff, the hotel's location, the hotel's restaurant
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6.4review from
Friendly young staff
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5.6review from
Ideal location, within steps of the major sights. The reception lady was very nice and helpful. Breakfast didn't have scrambled eggs or croissants. Waiter at dinner was in a hurry to get rid of us, not very good service there. Carpark is about 5 min walk away, but this wasn't a problem for us.
