Overview

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Victoria Jungfrau Grand Hotel & Spa
Top Luxury Hotel

Hoeheweg 41, Interlaken, Bern, Switzerland
+41 33 828 28 28

$492+

Overall guest ratings

8.8/10 Excellent
based on 1,111 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.3
  • 5.0

Good to know

  • Professional service
  • Nice building
  • Friendly atmosphere

Nearby

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    About

    A great choice for a stay in Interlaken, Victoria Jungfrau Grand Hotel & Spa features a casino and offers an airport shuttle (available 24 hours) for CHF 660 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel offer 24-hour room service and refrigerators.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Game room
    • Outdoor pool
    • Babysitting/child care services (surcharge)
    • Steam room
    • Indoor tennis
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,097 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 8.0 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
      8.5 "85% thought the architecture was beautiful."
    • 5.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      0.3 "Air conditioning was criticized by 97%."
      4.2 "58% thought it was too noisy."
    • 2.3 "Terrible value."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 713 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Excellent pool."
    • 9.1 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.4 "Vibe was decent."
    • 4.9 "Not very clean."
    • 4.7 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
      0.3 "For 97%, the rooms looked old."
      3.1 "69% complained about the bathroom."
      1.3 "87% found problems with the furniture."
    • 4.0 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.2 "Air conditioning was criticized by 98%."
    • 2.2 "Terrible value."
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    Overall rating

    8.6 Excellent
    based on 372 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
    • 9.0 "Excellent pool."
    • 8.7 "Breakfast is good."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% said the concierge service was amazing."
    • 4.7 "Rooms are not good."
      0.3 "Air conditioning was criticized by 97%."
    • 3.9 "Not very comfortable."
      0.3 "Air conditioning was criticized by 97%."
    • 2.4 "Terrible value."
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    Overall rating

    8.2 Excellent
    based on 10 reviews
    • 8.0 "Great service."
    • 4.9 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Friendly atmosphere"
    data provided by TrustYou

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