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One location in Jubilee South
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Reviews
8.0 Very Good
Oct 2023
10.0 Wonderful
May 2021
Pros:
Front desk guy was professional, friendly and thorough.Cons:
Those underground drop-off locations are always a little dicey.8.8 Very Good
July 2019
Pros:
Staff was good, location was good, parking for my vehicle was available and reasonably priced. The vehicle was in perfect condition and the late drop provision was very easy.Cons:
I reserved a minivan very specifically, because I needed that size of vehicle. When I picked it up though, they did not have any minivans at all. They said my options were either a Suburban or a Ford Flex. I reserved a van because I needed a van. It didn’t really work that well, but we made do.10.0 Wonderful
June 2018
Pros:
Car was ready when required, well prepared. Staff were great. On return also very helpful. No issues at all!Cons:
Nothing8.0 Very Good
Oct 2017
Pros:
First class always.Cons:
Counter lady a bit of an attitude but we all have off days. They are better left at home though.10.0 Wonderful
Sept 2017
Pros:
unfortunately I don't have the name of the agent but was this ever a great, fast and pleasant experience and I got a great car - Ford Fusion- incl GPS awesome!!!Cons:
nothing2 locations in Jubilee South
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Reviews
8.0 Very Good
Oct 2022
8.8 Very Good
Oct 2020
Pros:
The car was very clean. The price was great (likely because of COVID)6.4 Okay
Sept 2019
Cons:
The pick up was unorganized and took a bit for anyone to acknowledged me. They seemed to be understaffed and not aware of what was going on. The office was extremely hot and was not well kept.9.2 Wonderful
July 2019
Cons:
They told us we would have a Kia online and ended up with a very small car that was hard to get our luggage in. Any other car was going to be exceptionally more expensive so we didn’t really have a choice.9.6 Wonderful
July 2019
Cons:
hard pressure on insurance but everything else was wonderful8.4 Very Good
Oct 2018
Pros:
Friendly staff. Price was good.Cons:
Seats were a little soiled.One location in Jubilee South
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10.0 Wonderful
Apr 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
June 2023
10.0 Wonderful
Dec 2019
Pros:
Friendly staff, excellent location, nice comfortable vehicle.Cons:
A little difficult to return the vehicle due to one way roads not easily maneuverable but on the 2nd go-around we figured out how to get into the lot and through the road construction. Nice staff, but they really scrutinize the vehicle so take pictures before you drive off the lot.3.6 Poor
July 2019
Cons:
Damage check when returning felt like a criminal investigation. It ended up fine, but seemed like they were really trying to find insignificant damage to hold you accountable for. They also shadily dodged questions about the gas fill up requirements.2.0 Poor
July 2019
Pros:
The whole experience was awful, I will never use national car rentals again.Cons:
The customer service and managementOne location in Jubilee South
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Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Nov 2020
Pros:
It was all a positive experience.Cons:
There is nothing that I could identify as needing improvement.10.0 Wonderful
Apr 2019
Pros:
Staff was helpful and pleasantCons:
Every thing went well10.0 Wonderful
Mar 2019
Pros:
Great staff. Awesome SUV.7.6 Good
Mar 2019
Pros:
everything on time and as expected however... the new electronic "agreement" seems pretty sketchy, no hard copy for the customer... could easily be changed on their side cant fit all the negatives into the better part, oopsCons:
first off, the guy who i picked up the car from straight up lied to me saying gas from them would be 2.15/liter if i dropped it off empty, saying its below market price, great deal, no extra fees... wow sounds very nice... i looked closer at the electronic agreement, nope, almost 3.00/liter....9.6 Wonderful
Feb 2019
Pros:
Staff were efficient and friendly. The rental pick up and drop off was quick and easy. Great value for the money.Cons:
Only issue was the exterior of rental vehicle was not clean when picked up.2 locations in Jubilee South
One location in Jubilee South
Yes. Based on our information, HERTZ in Saanich is the cheapest car hire location in Victoria. It is located at 1640 Electra Blvd.
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