Flights to Canada

Pros: seat not very comfortable

Cons: too crowded

Pros: crew were amazing

Pros: Food and cleanliness!

Pros: The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin

Cons: Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins

Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific

Pros: korean air is always great, service was awesome

Pros: Good

Cons: Good job

Pros: good

Cons: nothing

Pros: Flight was on time. Boarding was quick.

Cons: Nothing significant

Cons: BOTH OF MY CHECKED IN LUGGAGE WERE LOST

Cons: Was delayed several hours, had to change crews in Vancouver, and landed in Toronto long after my connecting flight had already left. Instead of being Boston at 7pm, I got back at 11am the next day

Pros: Awesome crew

Cons: More room

Pros: The flight was safe and efficient.

Cons: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Pros: Delayed, packed, bought a sandwich! Good sandwiches!

Cons: Packed and delayed

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: The crew were amazing and attentive.

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Cons: A little tight on time between transfers.

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: The plane was very new. Good movies and tv shows.

Cons: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Pros: Crew was friendly

Cons: To many transfers

Pros: Staff

Cons: Better movies , better vegan food

Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Cons: Flight attendent looked tired and over worked. They were rushing to give service and collect trash before fi ishing meal. Flight attendent who served us, might be tired so she missed the entire row to serve and a other fmight attendent already started collecting trash. She went back and got us food

Pros: Efficient boarding and friendly crew

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Pros: Nothing :(

Cons: My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed

Pros: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.

Cons: Not switching our flights three times and not accommodating us like we had originally paid for.

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: the crew were amazing, flight was smooth & fast

Cons: Need more leg room

Pros: It was a very good flight and on time. The food was very authentic and tasty!

Cons: The airport need to expand the number of runways. Always late leaving or arriving because they can't handle the traffic and especially in bad weather.

Pros: The flight was excellent except for the food. They could have fone better.

Pros: More organized boarding via buses

Cons: flight was delayed by 1hr 13mins.

Cons: I have sent to Kayak and to priceline mentioning that the first name on the ticket has a spelling mistake and asked to help to update and this didnt happen. I have a threat to not being able to get out of philippine.

Pros: Crew very helpful in helping me make my connection in Guangzhou when our flight was late.

Cons: Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food.

Pros: Food was okay

Cons: Media system had to be fixed

Cons: Even after requesting fruit platter as my food a few times, I have not got any food at all. They offered meat options that they had at that time, but no vegetarian option at all.

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Aircraft

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Cons: I don’t have any complaints whatsoever. Everything went well.

Pros: Good crew service

Cons: Delayed flight. No onboard wifi and seatbiack/streaming IFE. Poor snack quality.

Pros: The plane was very comfortable and the crew was attentive. The main flight attendant knew our names and greeted us as we entered and left the plane by name. The food was very good and wine pairing appropriate.

Cons: They did security checks at the gate rather than upon entry to the concourse. It slowed everything down on boarding. Any double check caused a delay.

Cons: It’s a complete torture to be in transit at Manila airport.a large number of Passengers are kept hostage in a small room with a capacity of about 40 persons. Passport and boarding passes are taken away by the airline ground staff. Good airline but worst staff at airport. A lot to be said. TORTURE

Pros: Cleanliness & spacious leg room

Cons: Serve the coffee/tea with the meal, not after.

Pros: The crew was lovely as were the littlebthibgs like slippers.

Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi

Pros: Seat comfortable

Pros: Fortunately plane not full and was able to use adjacent seat(s).

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Pros: It was a very good flight and on time. The food was very authentic and tasty!

Cons: The airport need to expand the number of runways. Always late leaving or arriving because they can't handle the traffic and especially in bad weather.

Pros: crew was courteous overall.

Cons: Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline.

Pros: Nothing

Cons: Seats could have been a lot more comfy

Pros: Attendance

Cons: Let’s passenger choice the seats with time

Pros: They were awesome

Cons: Nothing I was at my best on the best airline and crew

Pros: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Cons: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Cons: Just hate the super smaller seats and the reduced spaces everywhere

Pros: Food was great. Movie selection was good.

Cons: When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways.

Pros: Aircraft

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Cons: Better food

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Pros: Good

Cons: Good job

Pros: The flight crew was friendly. Checking in was easy.

Cons: Nothing, it was great

Pros: Plane in excellent condition. Service outstanding.

Cons: Nothing special about the food, but it's not a big deal. Would fly them again.

Cons: Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined.

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

Pros: The plane was new and had a great feel. Pilots and crew very professional.

Pros: Crew and the food

Cons: Seating was tight for me a big guy

Pros: Seat was not comfortable