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Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: Free space

Cons: Boarding

Pros: Passengers and crew were all nice and accommodating. Food was great!

Cons: Temperature was very cold 21C but perhaps that is to inhibit spread of germs.

Pros: yes the crew are good and accomodating

Cons: hoping the seats can adjust a little bit more to recline

Pros: There were movies.

Cons: too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break.

Pros: Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?

Cons: Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs.

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Pros: Perfect

Cons: Perfect

Pros: Crew, comfort, snacks

Cons: When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Pros: The inflight service was great - friendly attendants and great food. The washroom was checked throughout the flight and was still in great shape by the end of the trip.

Pros: Smooth flight

Cons: Better informed available for self serve in back

Pros: Everything. Air NZ has the best Premium Economy class in the sky.

Cons: All good.

Pros: The crew on Air NZ is consistently wonderful. The entertainment and sets for domestic flights are good, but not great. For international flights, their seats and entertainment are excellent.

Pros: Well coordinated loading of plane. Good food service. Well informed..

Cons: Nothing..

Cons: Nothing really.

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Pros: Food and beverage

Cons: Seats were teeny

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Cons: Appreciate the communication from pilot when on tarmac

Cons: I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly.

Pros: See previous comments

Cons: See previous comments

Pros: On a quick 40 minute flight they still managed riu server coffee, water and snacks.

Cons: great water service

Pros: Business class seats require improvement

Pros: Seats recline far, great for sleeping. Crew members very helpful and cheery. Food was surprisingly good.

Cons: There was no option through Kayak to choose a meal option, but the standard meals were ok so wasnt the end of the world.

Pros: Crew was professional and flight was excellent. Seats were uncomfortable as expected and tight. Cracker was good but I don’t like yogurt.

Cons: WAS NEVER ABLE TO CONNECT TO WIFI. Seats could be plusher.

Cons: Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice.

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Cons: I couldn’t recline my seat. Something should be done.

Pros: yes the crew are good and accomodating

Cons: hoping the seats can adjust a little bit more to recline

Pros: Great crew and very good legroom.

Cons: Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience.

Cons: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Cons: Maybe more veg selections on main menu and more/better beer.

Pros: Movie selection was ok

Cons: Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!

Pros: having the access to a direct flight to the Philippines.

Cons: enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year.

Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: Too hot onboard

Pros: The crew was very professional

Cons: Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights.

Pros: Comfortable seat, pleasant crew.

Cons: The food was terrible.

Pros: Well organized loading, courteous staff, great vegetarian food provided, liked the real metal silverware and glass wine glass on the SEA>ICN route.

Cons: My usb charger connection was too loose to charge

Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: They did not crash the airplane.

Cons: Treat their customers with respect. Filipinos are soooo stupid, the words customer service do nit exist in the Philippines

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Pros: I HAD TO CANCELPAL TOLD ME GO TO VAYAMA VAYAMA STAFF MISINFORMED ME ON COSTS AND PROCESS

Pros: The food was especially good for such a short flight.

Pros: The crew were superb and the bathrooms were regularly cleant

Pros: the food and the business seat is very good.

Cons: the entertainment must be update more.

Pros: Staff upgraded me both ways to an emergency exit row with more leg room.

Cons: Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air).

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Cons: Dinner choices could be better. Slow boarding process.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Cons: I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate.

Pros: We were in business class, and everything was just awesome, considering there were only 4 passengers in the cabin. So it was quiet and private.

Cons: It’s BYOE. Zero entertainment amenities. (They do offer you IPAD). No slippers or eye shades.... its a four flight to Guam.

Cons: The food (fish and rice) was tasteless.

Pros: Nothing

Cons: Better aircraft

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: There were movies.

Cons: too late giving out ear phones, and too many interruptions on the loud speaker....way too long explaining things everyone knows, like how to buckle your seat belt....give me a break.

Pros: Clean facilities and polite staff. Made the 14 hour trip much more tolerable.

Cons: More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault.

Pros: Being on time, food, orderly

Cons: Communication

Pros: The delta checkin desk were exceptional.

Cons: N/a

Pros: Baggage handlers extremely fast

Cons: The boarding crew wasn’t friendly

Pros: All of it

Cons: Nothing Best flight

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: Aircraft and crew service was excellent. Seats were not too comfortable

Cons: More leg room would have been nice for 14+ hours flight

Pros: .

Cons: .

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Pros: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Pros: Perfect

Cons: Perfect

Pros: Was able to get rest

Pros: very comfortable seats. on time arrival.

Cons: the food is not very good.

Cons: No movies, seats were hard , could have used more beverages.

Pros: Free space

Cons: Boarding

Pros: service and food

Cons: Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice.