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Cons: No movies, seats were hard , could have used more beverages.

Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: food and service

Cons: First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings.

Pros: Good value over all, good on board entertainment

Cons: Food could have been better

Cons: The food (fish and rice) was tasteless.

Cons: Improve Size of Visual Monitor

Cons: The websites should be improved that allow users to login.

Pros: service and food

Cons: I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate.

Pros: The crew were attentive & accommodating.

Cons: Food was not that good at all.

Pros: food and service

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Pros: The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable.

Cons: The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing.

Pros: Comfortable seat, pleasant crew.

Cons: The food was terrible.

Pros: Lovely crew.

Pros: Amazing crew

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: Very nice plane

Cons: The pilot take off, navigation in the air, and landing were horrible .

Cons: Great flight. No issues.

Pros: Amazing crew

Pros: Crew was friendly and engaging

Cons: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Cons: 3 1/2 hr delay

Pros: Lovely crew.

Pros: The crew were superb and the bathrooms were regularly cleant

Pros: Everything. They are the best

Pros: On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!

Cons: No improvement needed!

Pros: Amazing crew! No flight cancellation!

Cons: Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Pros: Very courteous

Pros: They got us there on time and safe.

Cons: Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Pros: The type of plane 330

Cons: Its not cold inside.

Pros: The plane was on time ,all good

Cons: A little more leg room... but all in all. Not to bad

Pros: Not Satisfied!

Cons: Need improvements

Pros: Good organization, good hygiene, polite crew.

Pros: Helpful and attentive crew

Cons: Top carrier

Pros: Flight attendants were excellent.

Cons: Satisfied with flight. It was as expected.

Pros: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Cons: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Pros: Being on time

Cons: Nothing you guys did great thankyou so much.

Pros: Crew is amazing!

Cons: The Plane!

Cons: TVs/outlets on my side and section of the plane were not working.

Pros: Very nice plane

Pros: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Cons: Seats are snug

Pros: Delayed

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Cons: Everything was great!

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Cons: We arrived around 39 minutes early and the whole process was very smooth

Pros: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Cons: Everything was great!

Pros: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Cons: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Pros: Delayed

Pros: Very nice plane

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.

Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.

Pros: The crew was good, not much as it was a red eye, but they were friendly and helpful

Pros: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks

Pros: Great crew

Cons: N/A

Cons: Boarding was disorganized. Otherwise everything was good