The check-in staff was not particularly welcoming and I has to ask about the business class lounge instead of her offering me information on it. That is quite odd. The staffs at the lounge were also very aloft.
Good take off and landing, but plane was old and small. Pretty normal nothing special
The flight was delayed for almost 40 or 45 minutes. However everything was good.
They need to get in-house entertainment, also the charging stations did not charge anything, kept cutting off. So battery life was not long.
Qantas get you there, but expect them to always act in their interest over yours. On this flight basic stuff went to plan, but their promised in flight entertainment wasn't functional. Bit of an old and tired plane.
Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.
I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.
No internet on flight, which makes log travels really hard.
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
The flight was packed solid which shouldn’t be a problem, but when you realize that if you are over 5’7” tall there is no room to do anything but sit uptight it changes the perspective. Especially when you are in a seat that doesn’t even recline. Those seats should warrant a discount really. It’s preposterous that you have yo pay an extra $60ish to get 10cm more leg room but have to pay the same price as everyone else when you have seemingly less leg room and can’t even put your seat back the wee bit everyone else can. Offer them at a discount on booking even. I know tons of travelling kids/young people who wouldn’t mind sitting like that for five hours if a nice discount was offered. The staff was lovely and the touchdown was stellar but the extreme close quarters is what has me pondering another means of travel whenever possible.
French speaker should have an intelligible accent 4.5 hour flights with 2 hour delays should have more than a granola bar included
Everything but the actual plan was good. I would expect a 5hr flight would have at least chargers for mobile devices. Especially considering since the airplane had no screens for entertainment either. Seats were tighter than usual too.
I hadn’t noticed that I was on the budget carrier so I suppose it’s my fault. But that’s a long flight to have no entertainment and few food options,. Only one drink service offered during the entire flight.
I booked through Kayak for the first time. Unfortunately I was charged in US dollars. Only after booking did I see the tiny American flag on your website. There should have been a larger icon with a notice that I am in Kayak’s US site. I am Canadian, am flying in Canada and was disappointed that Kayak did not recognize this.
Air Can strike caused us to have to buy another ticket. Then at the end, it was wasted monye, because strike did not happen.
Flight was delayed, slow boarding,fully booked flight... No extra charge for beverages..
Seating is comfortable, boarding is well organized. Toilets are very small. Even though I’m petite, still find no room to move around. Toilet paper holder hanging loosely, eventually they fell on the floor. The small sink is too shallow that causes water splashing on the floor. It doesn’t look pleasant. I didn’t purchase food or watch the entertainment, so no comments.
The flight was late leaving by a half hour. Other than that it was excellent
I didn't get to take this flight due to delays and missed flight
