I thought Fiji and Fiji Airways was great. Looking forward to the next trip. Baggage claim at the end went to sh...t
The experience on Fiji Airways was absolutely amazing. Streamlined. All staff was amazing. Pleasant. Friendly. Extremely helpful.
Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.
Fiji Business Class was value for money. Would do again for a long haul flight.
Staff was very helpful, polite, efficient. Food was excellent. Business class seat very comfortable.
We recently flew on FIJI AIRLINES, what a breath of fresh air! From their customer service at the ticket counter/ Baggage check to the flight attendants on the plane! When I bought the tickets they were the least expensive too! I took a picture of one of the flight attendants scoop up a very fussy baby and walk her around the plane, to give her parents a break. I would love to submit, but don’t know how. Meals were great, also complimentary beer and wine was a pleasant surprise!
The business class seat was not very comfortable . Fortunately it was a short flight
Wider seats would be nice. Love the wine selection. Crew is superb. Need more movie / TV selections.
check-in at sydney was a bit disorganized. one well-dressed woman appeared to be in charge, staring at others who were not ready and checking in passengers. one person at business class check-in, was sarcastic and only mentioned the gate assignment, no bother to mention the lounge access etc... the crew on board was stellar. so polite, helpful and respectful. the meals were great, endless beverages, and the a350 is spectacular with the seat/bed, amenity kit, television, bedding, headphones. first time flying fiji airways- honolulu- fiji-sydney, and sydney-fiji-los angeles, all in business class. their fares are much more affordable than other carriers. hopefully, one day, they will use a widebody aircraft from honolulu- fiji, since it is a nearly 7-hour flight and the 737-max 8, although comfortable, would be better with a widebody plane.
The canceled the flight without notifying me in any way. Even the day before the flight I got an email notifying me of the still old (and no longer accurate) flight itinerary. When I arrived in Auckland to find out I no longer had a flight out of there, I felt stranded. I was told normally they would offer standby for the next flight (which would’ve been fine!) but they didn’t have any to Dunedin that day. I had to buy another $325 flight though another airline day of that they did not cover. Would not recommend. .
- Many airports in Australia and New Zealand have no place to sit at the gate - Boarding was a little disorganized but pretty fast - Interesting food served on board. Why a New Zealand airline had 3 choices for lunch and 2 of them are Mexican and the last one was Macaroni and Cheese? - Flight Attendants are nice and helpful. - Neither of the USB charging ports for the two of us are working? Our phone drained of charge after 13+ hour flight so when landing we cannot call anybody for pickup. - Internet service was free, but connection was so bad that nothing seems to get through - Beside Internet, other entertainments were excellent
We got to experience Premium Economy from Sydney to Auckland and it was a great experience wiht Air New Zealand. The crew was friendly and helpful.
Nothing better than Air New Zealand. Top scores in every category.
Your entertainment could be better. I flew on Air New Zealand in January so was expecting a better choice in February...but no luck. Same choices and also could have a better selection. Otherwise, lovely service, the purser came to our seats to welcome us. Overall, very nice. Direct flight from Auckland to YVR was fantastic!
They are my favourite airline in the world by a million miles.
Do the bumpy weather the whole trip they were very few times when the seatbelt sign wasn't on
Nice friendly staff and crew. Love the 787 flight. Get meals and lots of drinks!
I love the “boarding from the back” idea - it’s so much better than the “Zones” idea that many others use. Also, the inflight wifi was a first for me! Very nice to have on a 13-hour flight!
typical long haul economy flight. Food was mediocre, inflight service was average. Offered in flight snacks but in seat ordering didn't work. Entertainment was good.
Can you please process refund. Mum died and dad went to Pakistan to bury her after cancelling flight.
Check in was awful.., Desks gone….it was a cheap chaotic environment not the usual seated staff member not there….instead a staff little platform…(staff were good) the whole thing reeked of cheap penny pinching- underwhelmed
Great! Internet is below its competition. Poor connectivity quality and speed.
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
The flight attendants were very helpful, efficient and courteous in helping everyone!
I love the comfortable business class seats. The service was excellent. Staff was friendly.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
If I had blood clots, that window seat would've killed me for certain.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
The check-in staff was not particularly welcoming and I has to ask about the business class lounge instead of her offering me information on it. That is quite odd. The staffs at the lounge were also very aloft.
Good take off and landing, but plane was old and small. Pretty normal nothing special
The flight was delayed for almost 40 or 45 minutes. However everything was good.
They need to get in-house entertainment, also the charging stations did not charge anything, kept cutting off. So battery life was not long.
Qantas get you there, but expect them to always act in their interest over yours. On this flight basic stuff went to plan, but their promised in flight entertainment wasn't functional. Bit of an old and tired plane.
Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.
I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.
No internet on flight, which makes log travels really hard.
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
Truly loved the experience. The older I get the more I appreciate the benefits of upgrading. 14 hours in the air and able to hit the ground running.
I did not get meals as I was asleep and nothing later
The flight was on time. The seats were ok and the Indian veg food was good. Overall good experience.
My original booking with Air Canada turned into a headache
The flight attendants were not very nice. No smiles On my return trip I was charged for one bag $83.30 although I had purchased the flight including one piece of luggage. Can this be refunded to me? Thank you!
Previous flight from Melbourne to Brisbane was late. I had 1 hr 40 min to get to the connecting flight. That was not enough time as I had to take a shuttle bus to change terminal. Then needed to get through security and customs. The airline was announcing my name to board at 9:10. The take off time was scheduled for 9:40 but I was again one of the last to board at about 9:20. Kayak needs to allow more time for these connections
Full compliments to Captain for all four landing. Crew could be more polite and nice.
So smooth and easy! From boarding to arriving, we are very happy with our experience on air Canada.
Great service, friendly flight attendants. Boarding was easy. Food was airline food, nothing special but okay. Entertainment was great and overall experience really good. would fly with Air Canada again any time
There was a long delay on tarmac. The pilot kept us informed. The flight stewards were not entertaining or comforting. During the flight we received minimal service. Several food choices for purchase were not available at our seating of row 52. Only twice were we offered water for hydration. A half hour before landing teh pilot acknowledged that some passengers with connecting flights should tell flight stewards and they would help.. We had a connecting flight thand at should have had a 2+ hour layover and now would be less than 1 hour from departure. The flight attendant told us not to worry.. plenty of time. We did not get off the plane until after 6 o'clock. We are seniors (ages 74 and 72 ) and had to walk the length of the terminal to go thru customs and the length of the next terminal to departure gate for 6:30 a boarding call. We ran and were breathing hard and reached the departure gate by 6:50. We rate the flight stewards negatively...the pilot did his best.
