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Pros: Seat was great!

Cons: Long flight this good to offer drinks and snacks between meals

Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Pros: On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant.

Cons: The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!

Pros: Not Satisfied!

Cons: Need improvements

Pros: Staff upgraded me both ways to an emergency exit row with more leg room.

Cons: Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air).

Pros: Everything was great!

Cons: Some announcements were made only in Korean, would have been helpful to also have English on international flight.

Pros: Lovely crew.

Pros: On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!

Cons: No improvement needed!

Pros: GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL.

Cons: Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems.

Pros: Non stop flight

Cons: Staff not wake me up even after requesting they not wake me up to force feed a meal.

Pros: I like how everything went to be honest. No complaints :)

Cons: I enjoyed it all :)

Pros: Very helpful in getting on board luggage stowed, attractive interior

Cons: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.

Cons: Lost my bags

Pros: It got us to Atlanta on time.

Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.

Cons: Not delayed

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney.

Cons: Nothing.

Pros: The boarding process was easy, less hassle no extra security with lot of hassle

Cons: The seat amenities were below average. 14 hr flight with no power outlets - was surprising

Cons: 4 hr delay

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

Cons: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Pros: service and food

Cons: Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available

Pros: The crew was excellent!

Pros: Yes

Cons: Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it.

Pros: Korean Air was amazing. Very comfortable, hospitable, and punctual.

Pros: Just normal...

Cons: Improve Leg room

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Pros: The crew most of all!

Cons: Transfer process from Terminal 1 to Terminal 2 in MNL.

Cons: No movies, seats were hard , could have used more beverages.

Pros: Movie selection was ok

Cons: Ran out of meals offered me crackers and bread boarding was a mess long delays I will never fly Philippines airline again!

Pros: On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!

Cons: No improvement needed!

Pros: Crew was amazing

Cons: Seats was kinda uncomfortable. Leather seats would be great

Pros: Just normal...

Cons: Improve Leg room

Pros: Everything was great!

Cons: Some announcements were made only in Korean, would have been helpful to also have English on international flight.

Cons: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Cons: Improve Size of Visual Monitor

Pros: Crew was great. Food was excellent.

Cons: Boarding process. Everyone rushed in when the gate was opened. No sequential boarding.

Cons: Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest.

Pros: The services that the representative up to the flight crew provided to the passengers are excellent.

Cons: Smooth flight

Pros: Plane loaded quickly and departed on time. Beautiful clear day for flying.

Cons: Narrow seats on a small plane.

Pros: Too hot onboard

Pros: crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom

Pros: Seat was great!

Cons: Long flight this good to offer drinks and snacks between meals

Pros: Free space

Cons: Boarding

Pros: The "Forward seats" are advertised on airline documents for $20 on regional flight. MNL-SGN is definitely a regional flight, but they charged me $50 for the one seat choice. The comfort is definitely much better. I had guessed it was worth the 20 dollars, but 50 seems a rip-off.

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Pros: Crew was attentive.

Cons: Was seated near some noisy distractions i.e. crying baby.

Pros: Good service

Cons: N A

Pros: Good

Pros: On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!

Cons: No improvement needed!

Pros: Plane was clean

Cons: Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late

Cons: The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Cons: 4 hr delay

Pros: Clean facilities and polite staff. Very short flight

Pros: Good

Pros: Both flights had amazing service, good food for meat eaters, and they were comfortable.

Cons: The first flight was to Seoul and it was hot the entire time.

Pros: Everything

Cons: Less new movies and kids movies

Pros: Nothing

Cons: Need improvements

Cons: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Pros: food and service

Pros: Free space

Cons: Layover switch

Pros: They did not crash the airplane.

Cons: Treat their customers with respect. Filipinos are soooo stupid, the words customer service do nit exist in the Philippines

Pros: The "Forward seats" are advertised on airline documents for $20 on regional flight. MNL-SGN is definitely a regional flight, but they charged me $50 for the one seat choice. The comfort is definitely much better. I had guessed it was worth the 20 dollars, but 50 seems a rip-off.

Pros: Free space

Cons: Boarding

Pros: Nice crew, direct flight to LAX.

Cons: Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights.

Pros: Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries.

Cons: Everyone was accomadating

Pros: Crew are great. Plane is cool, A380.

Cons: Connecting flight is in a hurry, time is tight.

Pros: This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep.

Cons: The food was mediocre. Not terrible but not very tasty either. There is no wifi!

Cons: Please balance your serving with what you pair with the rice, there’s a lot of rice little vayand

Pros: Nothing

Cons: Better aircraft

Cons: N/a

Pros: PAL crew, as expected, was good. we arrived sfo ahead of schedule..

Cons: i think desserts can be improved