Flights to Calgary (YYC)

Pros: Punctual, friendly crew, punctual.

Cons: If Virgin advertise that food is included, please make it real food and not just a tiny packet of nibblies.

Pros: Leave and Arrived on time

Pros: Flight crew

Cons: Crew was rude and discriminatory with Passports, for 18 hours stay layover I had to sit in chairs,. Not hotel or Lounge provided. Which is against international laws.

Pros: Flight crew was excellent.

Cons: Boarding was unorganized and confusing.

Cons: Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!

Pros: Smooth flight and well managed. Coffee just not up to Australian standards.

Pros: Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane.